Miller v. Michaels Stores, Inc. d/b/a Michaels

CourtDistrict Court, E.D. Louisiana
DecidedJune 8, 2023
Docket2:22-cv-00359
StatusUnknown

This text of Miller v. Michaels Stores, Inc. d/b/a Michaels (Miller v. Michaels Stores, Inc. d/b/a Michaels) is published on Counsel Stack Legal Research, covering District Court, E.D. Louisiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Miller v. Michaels Stores, Inc. d/b/a Michaels, (E.D. La. 2023).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF LOUISIANA SUSAN MILLER * CIVIL ACTION

VERSUS * NO. 22- 359

MICHAEL’S STORES INC, D/B/A * SECTION “B” (2) MICHAEL’S

ORDER AND REASONS

Before me on an expedited basis is Plaintiff Susan Miller’s Motion to Enforce Subpoena Response. ECF Nos. 44, 45, 48. Defendant Michael’s Stores, Inc. (“Michael’s”) timely filed an Opposition Memorandum. ECF No. 55. No party requested oral argument in accordance with Local Rule 78.1, and the Court agrees that oral argument is unnecessary. Having considered the record, the submissions and arguments of counsel, and the applicable law, Plaintiff’s motion (ECF No. 44) is DENIED for the reasons stated herein. I. BACKGROUND Plaintiff Susan Miller filed this personal injury action alleging that she slipped and fell at a Michael’s store in Slidell, Louisiana. ECF No. 1 ¶6, at 2. She seeks damages for: • past, present, and future physical pain and suffering; • past, present, and future mental pain and anguish; • past, present, and future medical expenses; • past, present, and future loss of enjoyment of life; and • physical disability and limitation of activities, hobbies, and endeavor.

ECF No. 1 ¶21, at 6. Trial is now scheduled for June 26, 2023, with a discovery deadline of May 9, 2023. ECF No. 26. During discovery, plaintiff requested information regarding Michael’s surveillance footage of the incident and its internal policies for preserving video footage. ECF No. 36-4 at 2. Michael’s responded that there were no “surveillance cameras in the area where this incident occurred. Id. However, plaintiff later obtained emails from Michael’s that indicated that it had two surveillance cameras at the store’s entrance, and that its claims manager advised a store employee to preserve footage from 30 minutes before and after the incident. ECF No. 36-3 at 3. Judge Lemelle ordered the defendant to produce to plaintiff and submit to the court via a flash drive for in camera review,

any surveillance footage of the alleged incident, and that if such footage did not exist or could not be produced, file a verified statement explaining why it is unavailable. ECF No. 26 at 1. Michael’s subsequently produced footage from two cameras, one directed at the front entrance and the other directed at the cash registers. ECF No. 43 at 2. The court described the footage as follows: The camera directed at the front entrance does not seem to capture plaintiff’s fall in the frame. The video is time stamped starting at 2:45:00 on February 14, 2021, and at around 53 seconds in, plaintiff can be seen entering the second set of doors to defendant’s shop, at 55 seconds, plaintiff exits the frame entirely, then at 57 seconds plaintiff is seen reentering the frame near the ground. This video continues for 21 additional minutes. The second video provided also appears to start at 2:45:00 on February 14, 2021, but is directed at the cash registers and does not catch plaintiff’s alleged fall. At 57 seconds into this video, other customers are observed turning their head in the same direction and walking out of frame. Plaintiff is not seen in this video until 10 minutes and 18 seconds into the video when she appears to get in line to check out. Plaintiff then leaves the frame for the duration of the video at 3:05:42.

ECF No. 43 at 2. Michael’s also filed a verified statement explaining why the video was not provided at the plaintiff’s discovery request, stating that “because Michael’s Stores does not have any video surveillance showing the floor where plaintiff allegedly fell, it responded that it did not have any responsive documentation or information.” ECF No. 29 at 2.1

1 Plaintiff filed a spoliation motion regarding the video footage, which the court denied. ECF Nos. 36, 43. The Court found that Michael’s had not acted in bad faith by not initially providing the information because the plaintiff requested information regarding footage of the incident, and the video surveillance did not contain footage evidencing Michael’s had knowledge of a hazardous condition. ECF No. 43. On April 12, 2023, plaintiff issued a Notice of Records Deposition to Michael’s claims manager Gallagher Bassett, requesting the following documents: 1. A certified copy of all emails, correspondence, written memorandum between any and all representatives of Gallagher Bassett Services, Inc. and any representative of Michaels Stores Inc. regarding the claim of Susan Miller for an accident that occurred at the Michaels Store in Slidell, Louisiana on February 15, 2021 2. Any and all emails, correspondence or other written documentation between any individual employed with Gallagher Bassett Services, Inc. and Erin Varner regarding the claims of Susan Miller whereupon Gallagher Bassett Services Inc. advised any representative of Michaels on what documents and/or surveillance videos from the Michaels Store to retain. In your response be sure to include all emails and/or correspondence whereupon Gallagher Bassett informed any representative of Michaels that they did not have to retain certain video surveillance showing Michael’s employees bringing mops or “wet floor” signs to mop the floor or warn patrons of Michaels of any condition on the floor on the date of Susan Miller’s accident which gives rise to this litigation. 3. Any and all emails, correspondence or other written documentation between any individual employed with Gallagher Bassett Services, Inc. and/or any employees of Michaels Stores Inc., including but not limited to Lucia Stanchec regarding the claims of Susan Miller. 4. Any and all emails, correspondence or other written documentation between any individual employed with Gallagher Bassett Services, Inc. and any representative of Michaels Stores Inc. concerning the retention of any and all video surveillance evidence regarding a slip and fall involving Susan Miller which occurred at Michaels Stores, Inc. 5. Any and all emails, correspondence or other written documentation between any individual employed with Gallagher Bassett Services, Inc. and any representative of Michaels Stores Inc. whereupon Gallagher Bassett discussed which surveillance videos Michaels should retain in connection with the claim of Susan Miller. In your response, include all other emails that any representative of Gallagher Bassett Services Inc., may have consulted in any other written documentation, emails or memorandum where Gallagher Bassett Services Inc relied upon to inform Michael’s which surveillance videos to retain, how far back to retain them and any advise, consults or recommendations which were made to not retain any surveillance video. 6. Provide a copy of the Gallagher Bassett Services Inc., policies, and procedures for the retention of emails on any claim which Gallagher Bassett Services Inc., receives or sends on any claim that is reviewed, advised, adjusted and/or reviewed by Gallagher Bassett Services, Inc., members, representatives and/or employees. 7. If you refuse to produce any of the emails, memorandum or other correspondence requested above because you claim that any such items are privileged, then provide a privilege log which contains the date of the document, whether the document(s) are an email, letter, memorandum or otherwise, include the author(s) of the document and all recipients of said document(s), along with a brief synopsis of why you claim the document(s) is/are privileged. ECF No. 44-6.

On May 5, 2023, Gallagher Bassett objected to each request with almost identical language, claiming that the requests were overly broad, unduly burdensome, irrelevant, and requested information protected as work product and by attorney-client privilege. ECF No. 44-7. Plaintiff then filed this motion to enforce the subpoena duces tecum. ECF No. 44.

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Bluebook (online)
Miller v. Michaels Stores, Inc. d/b/a Michaels, Counsel Stack Legal Research, https://law.counselstack.com/opinion/miller-v-michaels-stores-inc-dba-michaels-laed-2023.