Miguel A. Laborde and Himelda Johanna Cruz-Candelo v. Citizens Bank, N.A.

CourtSupreme Court of Alabama
DecidedDecember 19, 2025
DocketSC-2025-0014
StatusPublished

This text of Miguel A. Laborde and Himelda Johanna Cruz-Candelo v. Citizens Bank, N.A. (Miguel A. Laborde and Himelda Johanna Cruz-Candelo v. Citizens Bank, N.A.) is published on Counsel Stack Legal Research, covering Supreme Court of Alabama primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Miguel A. Laborde and Himelda Johanna Cruz-Candelo v. Citizens Bank, N.A., (Ala. 2025).

Opinion

Rel: December 19, 2025

Notice: This opinion is subject to formal revision before publication in the advance sheets of Southern Reporter. Readers are requested to notify the Reporter of Decisions, Alabama Appellate Courts, 300 Dexter Avenue, Montgomery, Alabama 36104-3741 ((334) 229-0650), of any typographical or other errors, in order that corrections may be made before the opinion is printed in Southern Reporter.

SUPREME COURT OF ALABAMA OCTOBER TERM, 2025-2026

_________________________

SC-2025-0014 _________________________

Miguel A. Laborde and Himelda Johanna Cruz-Candelo

v.

Citizens Bank, N.A.

Appeal from Madison Circuit Court (CV-23-900301)

COOK, Justice.1

1This case was originally assigned to another Justice on this Court.

It was reassigned to Justice Cook on August 22, 2025. SC-2025-0014

In 2015, Miguel A. Laborde took out a loan to finance the purchase

of a home for him and his wife, Himelda Johanna Cruz-Candelo. In turn,

they granted a mortgage on the property to secure the loan. The subject

loan was guaranteed and insured by the United States through the

Housing Loan Program of the Department of Veterans Affairs ("the VA"),

which is designed to help veterans secure home ownership while

minimizing the risk of foreclosure. Because Laborde was a veteran, he

qualified for this loan program.

In 2022, after encountering difficulty making their monthly

payments, they defaulted on the loan. As a result, Citizens Bank, N.A.

("the Bank"), began foreclosure proceedings. Laborde and Cruz-Candelo

sought to stave off those proceedings by offering to bring the loan current

before the sale, which they believed was their right under the mortgage

contract.

Despite their efforts to do so, Laborde and Cruz-Candelo say the

Bank refused to let them get current on the loan and sold the property to

third-party purchasers. Moreover, Laborde and Cruz-Candelo argue that

the amount received by the Bank at foreclosure was more than was owed

on their loan and yet the Bank has failed to pay this surplus to them.

2 SC-2025-0014

The third-party purchasers filed an ejectment action against them

in the Madison Circuit Court. Laborde and Cruz-Candelo defended

against that action and brought claims of their own against both the

Bank and the third-party purchasers. The trial court, however, entered

a judgment that, among other things, dismissed all of Laborde and Cruz-

Candelo's claims against them.

Laborde and Cruz-Candelo now appeal that judgment to this Court.

Laborde and Cruz-Candelo's claim against the third-party purchasers

has now been settled. They repurchased their house from the third-party

purchasers by paying even more than the foreclosure price. While the

ejectment is therefore no longer the subject of this appeal, the

reinstatement of their claims against the Bank remains at issue.

They ask this Court to reinstate four of the five claims they brought

against the Bank. The trial court erred in dismissing three of them. For

the reasons stated below, we affirm in part, reverse in part, and remand.

Facts and Procedural History

I. The Subject Loan

Laborde and Cruz-Candelo purchased a residential property

located on Heritage Mill Drive in Madison on November 19, 2015.

3 SC-2025-0014

Laborde obtained a loan in the amount of $416,150 from North Alabama

Mortgage, Inc., to finance the purchase of the house.

As stated previously, the subject loan was guaranteed and insured

by the United States through the Housing Loan Program of the VA. The

loan was issued subject to the terms, conditions, and restrictions set by

the Secretary of Veterans Affairs, including those set forth in 38 U.S.C. §

3703 and the corresponding federal regulations.

Those statutes and regulations require lenders and their agents to

conduct meaningful preforeclosure-default servicing in an effort to avoid

foreclosure. Consistent with those requirements, the mortgage and the

promissory note expressly obligate the lender to engage in such servicing.

In addition, the mortgage contract contains a provision that refers to the

governing VA regulations, providing that any inconsistent loan terms are

automatically "conform[ed]" to the applicable VA regulations.2

2Specifically, the mortgage contract includes the following provision:

"Department of Veterans Affairs regulations at 38 C.F.R. 36.4337 provide as follows:

" 'Regulations issued under 38 U.S.C. Chapter 37 and in effect on the date of any loan which is submitted and accepted or approved for a 4 SC-2025-0014

The day Laborde obtained the subject loan, Laborde and Cruz-

Candelo executed a promissory note in favor of North Alabama Mortgage

for the loan amount. To secure the note, Laborde and Cruz-Candelo

granted a mortgage on the property, naming North Alabama Mortgage

as the lender and Mortgage Electronic Registration Systems, Inc.

("MERS"), as the mortgagee and nominee for the lender. Again, on the

same date, North Alabama Mortgage executed an allonge endorsing the

note to Franklin American Mortgage. Laborde alleges that, at some point

thereafter, the Bank took over the servicing of their loan: collecting

payments from them, sending them to the lender, and handling

administrative aspects of the loan.

II. Laborde's Struggle to Make Payments on the Subject Loan and the Underlying Foreclosure Sale

In 2021, Laborde's employment situation changed dramatically. He

had been involved in work connected with government contracting, but

when the United States abruptly withdrew from Afghanistan in 2021,

guaranty or for insurance thereunder, shall govern the rights, duties, and liabilities of the parties to such loan and any provisions of the loan instruments inconsistent with such regulations are hereby amended and supplemented to conform thereto .' " 5 SC-2025-0014

many of those contracts fell through. This created financial instability,

and by 2022 Laborde was having difficulty making his monthly mortgage

payments.

In response to Laborde's failure to pay, the Bank accelerated the

note and set a foreclosure sale for February 21, 2023. Laborde claims

that, more than five days before the foreclosure sale, he contacted the

Bank to reinstate the mortgage. According to Laborde, he spoke with a

Bank employee, who informed him that to bring the loan current he

would be required to pay $31,252.32 in arrearages, $2,022.78 in

miscellaneous fees, and $5,175.53 in late fees, totaling approximately

$38,450. He asserts that he was prepared to wire this amount

immediately and tender full payment. However, the Bank allegedly

refused to accept the funds directly. Instead, the Bank employee

instructed Laborde to contact the foreclosure law firm handling the

matter -- Rubin Lublin, LLC.

Laborde maintains that he promptly called Rubin Lublin, left a

detailed voicemail explaining that he wished to pay the full

reinstatement amount immediately, and requested wiring instructions.

He also submitted a written inquiry through the firm's website asking

6 SC-2025-0014

for someone to contact him so that the payment could be completed.

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