Michael Terpin v. AT and T Inc

District Court, C.D. California·Decided February 24, 2020·No. 2:18-cv-06975·Unknown

Opinion

O

United States District Court Central District of California

MICHAEL TERPIN, Case No. 2:18-cv-06975-ODW (KSx)

Plaintiff, ORDER GRANTING, IN PART, AND v. DENYING, IN PART, AT&T MOBILITY, LLC, et al., DEFENDANT’S MOTION TO DISMISS [33] Defendants.

Defendant AT&T Mobility, LLC (“AT&T”) moves to dismiss Plaintiff Michael Terpin’s (“Terpin”) First Amended Complaint (“FAC”) (the “Motion”). (Mot., ECF No. 33.) For the reasons that follow, the Court GRANTS, IN PART, AND DENIES, IN PART, AT&T’s Motion.1 As previously set forth in the Court’s July 19, 2019 Order (“July Order”), (ECF No. 29), granting in part and denying in part AT&T’s motion to dismiss the original Complaint, Mr. Terpin is a prominent and well-known member of the cryptocurrency community. (FAC ¶¶ 18–19, ECF No. 32.) He is domiciled in Puerto Rico with a

1 Having carefully considered the papers filed in connection with the Motion, the Court deemed the matter appropriate for decision without oral argument. Fed. R. Civ. P. 78; C.D. Cal. L.R. 7-15. residence in California. (FAC ¶ 1.) On June 11, 2017, Mr. Terpin’s phone suddenly became inoperable because his cell phone number had been hacked. (FAC ¶ 83.) After hackers attempted and failed eleven times to change Mr. Terpin’s AT&T password in AT&T retail stores, the hackers were able to change his password remotely. (FAC ¶ 83.) Mr. Terpin alleges that this allowed the hackers to gain control of his phone number, which allowed them to divert his personal information, including telephone calls and text messages, to gain access to his accounts that use his telephone number for authentication. (FAC ¶¶ 83–84.) Mr. Terpin asserts the hackers used his telephone number to access his cryptocurrency accounts and also impersonated him by using his Skype account. (FAC ¶ 84.) By impersonating Mr. Terpin, the hackers convinced one of Mr. Terpin’s clients to send them cryptocurrency and diverted the cryptocurrency to themselves. (FAC ¶ 84.) Later that day, AT&T was able to cutoff the hackers’ access to Mr. Terpin’s telephone number. (FAC ¶ 84.) However, by this time, the hackers had stolen substantial funds from Mr. Terpin. (FAC ¶ 84.) Around June 13, 2017, Mr. Terpin met with AT&T representatives in Puerto Rico to discuss the hack. (FAC ¶ 85.) AT&T allegedly promised to place Mr. Terpin’s account on a “higher security level with special protection.” (FAC ¶ 86 (internal quotation marks omitted).) This included requiring a six-digit passcode (known only to Mr. Terpin and his wife) of anyone attempting to access or change Mr. Terpin’s account settings or transfer his telephone number to another phone. (FAC ¶ 86.) Mr. Terpin maintains that he “relied upon AT&T’s promises that his account would be much more secure against hacking, including SIM swap fraud, after it implemented the increased security measures,” which led him to remain an AT&T customer. (FAC ¶ 88.) On Sunday, January 7, 2018, Mr. Terpin’s phone again became inoperable. (FAC ¶ 91.) Mr. Terpin alleges that an employee at an AT&T store in Norwich, Connecticut assisted an imposter with a SIM card swap.2 (FAC ¶¶ 90–91.) This resulted in AT&T transferring Mr. Terpin’s phone number to an imposter. (FAC ¶ 91.) Mr. Terpin alleges that when his phone became inoperable, he attempted to contact AT&T to have his telephone number canceled, but AT&T failed to promptly cancel his account. (FAC ¶ 93.) By having access to Mr. Terpin’s phone number, Mr. Terpin alleges that “the hackers were able to intercept Mr. Terpin’s personal information, including telephone calls and text messages, change passwords, access programs and files and locate information that allowed them to gain access to his cryptocurrency wallets and/or accounts.” (FAC ¶ 96.) Specifically, Mr. Terpin alleges that the hackers used a cell phone with his telephone number to send “a password reset request to [Mr. Terpin’s password protected] program or programs which then sent a [2-Factor Authentication (“2FA”)] message to Mr. Terpin’s telephone number, which was by virtue of the SIM swap in the hackers’ possession.” (FAC ¶ 92.) Mr. Terpin further alleges that the hackers created new passwords, which allowed them to “locate[] a file with confidential information to access Mr. Terpin’s [cryptocurrency] wallets and/or accounts.” (FAC ¶ 92.) Mr. Terpin alleges that, as a result, between January 7 and 8, 2018, the hackers stole nearly $24 million worth of cryptocurrency from him. (FAC ¶ 91.) On August 15, 2018, Mr. Terpin filed his Complaint asserting sixteen causes of action. (See generally Compl., ECF No. 1.) AT&T moved to dismiss the Complaint in its entirety, which the Court granted in part and denied in part, with leave to amend. (See July Order.) On August 9, 2019, Mr. Terpin filed his FAC against AT&T alleging nine causes of action for: (1) declaratory relief that AT&T’s consumer agreement is unconscionable and contrary to public policy; (2) unauthorized disclosure of customer confidential proprietary information, 47 U.S.C. §§ 206, 222;

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