In the Missouri Court of Appeals Eastern District DIVISION TWO MICHAEL MENLEY, ) No. ED109507 ) Claimant/Appellant, ) ) Appeal from the Labor and vs. ) Industrial Relations Commission ) JJF & C, LLC., ) ) Employer/Respondent, ) ) and ) ) DIVISION OF EMPLOYMENT ) SECURITY, ) ) ) Respondent. ) Filed: November 30, 2021
OPINION
Michael Menley (Appellant) appeals the decision of the Labor and Industrial Relations
Commission (Commission) disqualifying him from receiving unemployment benefits under
§ 288.0501 because Appellant voluntarily terminated his employment without good cause
attributable to his work or employer. Appellant claims the Commission erred in finding he
voluntarily terminated his employment without good cause.2 We affirm the Commission's
1 All statutory references are to RSMo. 2020 unless otherwise indicated. 2 Appellant raises a second point asserting that his employer violated his rights by failing to offer him an alternative position or a leave of absence under the Family and Medical Leave Act (FMLA), 29 U.S.C. § 2601 et seq. Appellant did not raise this issue at any point in the record and is asserting it now for the first time on appeal. “This Court may only address issues that were determined by the Commission and may not consider issues which were not before the Commission.” Wheeler v. Pinnacle Auto. Prot., Inc., 413 S.W.3d 721, 729 (Mo. App. E.D. 2013); Taylor v. St. Louis decision because Appellant voluntarily severed the employment relationship when he did not
return to work, and he failed to establish good cause, meaning his illness or disability was
attributable to his work or to his employer.
Factual and Procedural Background
Appellant started working as a salesman for JJF & C, LLC (Employer) on January 16,
2019. Among his job responsibilities, Appellant was required to drive between various locations.
In February 2020, Appellant met with his employer to discuss Appellant’s concerns regarding a
recently developed eye condition and its effect on his ability to continue working. Appellant, his
supervisor, and the company owner agreed that Appellant would take a leave of absence until he
was able to return to work. Following the meeting, Appellant did not return to work and
Appellant’s supervisor and Employer lost contact despite efforts to reach him.
Appellant subsequently filed a claim for unemployment benefits with the Division of
Employment Security (Division). On March 30, a deputy for the Division determined Appellant
was disqualified from receiving benefits because he voluntarily quit without good cause
attributable to his work or employer. On April 13, Appellant appealed the deputy’s decision to
the Division’s Appeals Tribunal.
On November 30, the Appeals Tribunal held an evidentiary hearing where Appellant, his
supervisor, and Employer’s human resources manager testified about the circumstances
surrounding Appellant’s departure. Appellant testified he was discharged. Appellant’s supervisor
testified the parties mutually agreed Appellant would take a leave of absence, but that Appellant
stopped responding to telephone calls and Employer lost contact with him.
Arc, Inc., 285 S.W.3d 775, 776 (Mo. App. E.D. 2009); Davis v. Transportation Sec. & Div. of Emp. Sec., 295 S.W.3d 594, 597 (Mo. App. E.D. 2009) (“Issues not raised before the Commission may not be raised on appeal”). We will not find the Commission erred “for not analyzing every conceivable unraised alternative.” Wheeler, 413 S.W.3d at 729. Accordingly, Appellant’s second point is waived for appellate review.
2 On December 2, the Appeals Tribunal affirmed the deputy’s decision to disqualify
Appellant from receiving benefits because Appellant voluntarily quit without good cause
attributable to his work or employer. The Appeals Tribunal concluded that neither Employer nor
Appellant’s work caused, contributed to, or aggravated Appellant’s eye malady. In other words,
the Appeals Tribunal relied on Appellant’s failure to show a causal connection between his eye
condition and his work or Employer. To the extent the testimony was contradictory, the Appeals
Tribunal found Employer “more persuasive since the employer’s testimony was corroborated by
a witness,” who was logical and likely conveyed what actually unfolded.
Subsequently, Appellant appealed to the Commission. On February 9, 2021, the
Commission affirmed the Appeals Tribunal and adopted its decision, finding it was “fully
supported by the competent and substantial evidence on the whole record and it [was] in
accordance with the relevant provision of the Missouri Employment Security Law.”
Point on Appeal
On appeal, Appellant claims the Commission erred in finding Appellant voluntarily quit
his employment without good cause attributable to his work or employer.
Standard of Review
When reviewing the Commission’s decision to deny unemployment benefits, our analysis
is governed by § 288.210, which reads in pertinent part:
The findings of the commission as to the facts, if supported by competent and substantial evidence and in the absence of fraud, shall be conclusive, and the jurisdiction of the appellate court shall be confined to questions of law. The court, on appeal, may modify, reverse, remand for rehearing, or set aside the decision of the commission on the following grounds and no other: (1) That the commission acted without or in excess of its powers; (2) That the decision was procured by fraud; (3) That the facts found by the commission do not support the award; or (4) That there was no sufficient competent evidence in the record to warrant the making of the award.
3 Smith v. Greyhound Bus Company, 477 S.W.3d 55, 59 (Mo. App. E.D. 2015).
Appellate review “is limited to deciding whether the Commission’s decision is supported
by competent substantial evidence and authorized by law.” Ewing v. SSM Health Care, 265
S.W.3d 882, 886 (Mo. App. E.D. 2008) (internal quotations omitted). Viewing the evidence and
reasonable inferences in the light most favorable to the Commission’s decision, we will affirm
the decision if, based upon the entire record, we find that the Commission could have reasonably
made its findings and reached this result. Id.; Cotton v. Flik Intern. Corp., 213 S.W.3d 189, 192
(Mo. App. E.D. 2007). The claimant “generally has the burden of showing that he is eligible for
benefits” meaning the claimant must prove he left work involuntarily or, if he left voluntarily,
that he did so with good cause attributable to the work or to the employer. Berger v. Scroll
Compressors, LLC, 473 S.W.3d 727, 731 (Mo. App. S.D. 2015) (citing Harris v. Division of
Employment Security, 350 S.W.3d 35, 39 (Mo. App. W.D. 2011)).
Discussion
The controlling statute in this case, § 288.050.1(1), provides that an employee shall be
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In the Missouri Court of Appeals Eastern District DIVISION TWO MICHAEL MENLEY, ) No. ED109507 ) Claimant/Appellant, ) ) Appeal from the Labor and vs. ) Industrial Relations Commission ) JJF & C, LLC., ) ) Employer/Respondent, ) ) and ) ) DIVISION OF EMPLOYMENT ) SECURITY, ) ) ) Respondent. ) Filed: November 30, 2021
OPINION
Michael Menley (Appellant) appeals the decision of the Labor and Industrial Relations
Commission (Commission) disqualifying him from receiving unemployment benefits under
§ 288.0501 because Appellant voluntarily terminated his employment without good cause
attributable to his work or employer. Appellant claims the Commission erred in finding he
voluntarily terminated his employment without good cause.2 We affirm the Commission's
1 All statutory references are to RSMo. 2020 unless otherwise indicated. 2 Appellant raises a second point asserting that his employer violated his rights by failing to offer him an alternative position or a leave of absence under the Family and Medical Leave Act (FMLA), 29 U.S.C. § 2601 et seq. Appellant did not raise this issue at any point in the record and is asserting it now for the first time on appeal. “This Court may only address issues that were determined by the Commission and may not consider issues which were not before the Commission.” Wheeler v. Pinnacle Auto. Prot., Inc., 413 S.W.3d 721, 729 (Mo. App. E.D. 2013); Taylor v. St. Louis decision because Appellant voluntarily severed the employment relationship when he did not
return to work, and he failed to establish good cause, meaning his illness or disability was
attributable to his work or to his employer.
Factual and Procedural Background
Appellant started working as a salesman for JJF & C, LLC (Employer) on January 16,
2019. Among his job responsibilities, Appellant was required to drive between various locations.
In February 2020, Appellant met with his employer to discuss Appellant’s concerns regarding a
recently developed eye condition and its effect on his ability to continue working. Appellant, his
supervisor, and the company owner agreed that Appellant would take a leave of absence until he
was able to return to work. Following the meeting, Appellant did not return to work and
Appellant’s supervisor and Employer lost contact despite efforts to reach him.
Appellant subsequently filed a claim for unemployment benefits with the Division of
Employment Security (Division). On March 30, a deputy for the Division determined Appellant
was disqualified from receiving benefits because he voluntarily quit without good cause
attributable to his work or employer. On April 13, Appellant appealed the deputy’s decision to
the Division’s Appeals Tribunal.
On November 30, the Appeals Tribunal held an evidentiary hearing where Appellant, his
supervisor, and Employer’s human resources manager testified about the circumstances
surrounding Appellant’s departure. Appellant testified he was discharged. Appellant’s supervisor
testified the parties mutually agreed Appellant would take a leave of absence, but that Appellant
stopped responding to telephone calls and Employer lost contact with him.
Arc, Inc., 285 S.W.3d 775, 776 (Mo. App. E.D. 2009); Davis v. Transportation Sec. & Div. of Emp. Sec., 295 S.W.3d 594, 597 (Mo. App. E.D. 2009) (“Issues not raised before the Commission may not be raised on appeal”). We will not find the Commission erred “for not analyzing every conceivable unraised alternative.” Wheeler, 413 S.W.3d at 729. Accordingly, Appellant’s second point is waived for appellate review.
2 On December 2, the Appeals Tribunal affirmed the deputy’s decision to disqualify
Appellant from receiving benefits because Appellant voluntarily quit without good cause
attributable to his work or employer. The Appeals Tribunal concluded that neither Employer nor
Appellant’s work caused, contributed to, or aggravated Appellant’s eye malady. In other words,
the Appeals Tribunal relied on Appellant’s failure to show a causal connection between his eye
condition and his work or Employer. To the extent the testimony was contradictory, the Appeals
Tribunal found Employer “more persuasive since the employer’s testimony was corroborated by
a witness,” who was logical and likely conveyed what actually unfolded.
Subsequently, Appellant appealed to the Commission. On February 9, 2021, the
Commission affirmed the Appeals Tribunal and adopted its decision, finding it was “fully
supported by the competent and substantial evidence on the whole record and it [was] in
accordance with the relevant provision of the Missouri Employment Security Law.”
Point on Appeal
On appeal, Appellant claims the Commission erred in finding Appellant voluntarily quit
his employment without good cause attributable to his work or employer.
Standard of Review
When reviewing the Commission’s decision to deny unemployment benefits, our analysis
is governed by § 288.210, which reads in pertinent part:
The findings of the commission as to the facts, if supported by competent and substantial evidence and in the absence of fraud, shall be conclusive, and the jurisdiction of the appellate court shall be confined to questions of law. The court, on appeal, may modify, reverse, remand for rehearing, or set aside the decision of the commission on the following grounds and no other: (1) That the commission acted without or in excess of its powers; (2) That the decision was procured by fraud; (3) That the facts found by the commission do not support the award; or (4) That there was no sufficient competent evidence in the record to warrant the making of the award.
3 Smith v. Greyhound Bus Company, 477 S.W.3d 55, 59 (Mo. App. E.D. 2015).
Appellate review “is limited to deciding whether the Commission’s decision is supported
by competent substantial evidence and authorized by law.” Ewing v. SSM Health Care, 265
S.W.3d 882, 886 (Mo. App. E.D. 2008) (internal quotations omitted). Viewing the evidence and
reasonable inferences in the light most favorable to the Commission’s decision, we will affirm
the decision if, based upon the entire record, we find that the Commission could have reasonably
made its findings and reached this result. Id.; Cotton v. Flik Intern. Corp., 213 S.W.3d 189, 192
(Mo. App. E.D. 2007). The claimant “generally has the burden of showing that he is eligible for
benefits” meaning the claimant must prove he left work involuntarily or, if he left voluntarily,
that he did so with good cause attributable to the work or to the employer. Berger v. Scroll
Compressors, LLC, 473 S.W.3d 727, 731 (Mo. App. S.D. 2015) (citing Harris v. Division of
Employment Security, 350 S.W.3d 35, 39 (Mo. App. W.D. 2011)).
Discussion
The controlling statute in this case, § 288.050.1(1), provides that an employee shall be
disqualified from receiving benefits if the deputy finds:
That the claimant has left work voluntarily without good cause attributable to such work or to the claimant’s employer . . . “Good cause”, for the purposes of this subdivision, shall include only that cause which would compel a reasonable employee to cease working or which would require separation from work due to illness or disability . . .”
In Difatta-Wheaton v. Dolphin Capital Corp., 271 S.W.3d 594, 597-98 (Mo. banc
2008), the Missouri Supreme Court reinforced the applicability of this statute by noting
that all claimants who leave work involuntarily and those claimants who leave voluntarily
with good cause are eligible for benefits under the statute. However, those who leave
work voluntarily and without good cause are barred from receiving benefits. Id.
4 A. Appellant voluntarily left his employment.
“The Commission’s determination of whether an employee voluntarily left his
employment or was discharged is ordinarily . . . a factual determination.” Morris v. Glenridge
Children’s Ctr., Inc., 436 S.W.3d 732, 736 (Mo. App. E.D. 2014). “An employee leaves work
voluntarily when he leaves of his own accord, as opposed to being discharged, dismissed, or
subjected to layoff by the employer.” Gray v. City of St. Louis, Collector’s Office, 472 S.W.3d
643, 646-47 (Mo. App. E.D. 2015). “[W]hether an employee quits or is discharged may be
determined by examining whether the employer or the employee committed the final act
severing the employment relationship.” Cook v. Accord Bldg. Servs., LLC, 481 S.W.3d 893, 901
(Mo. App. E.D. 2016). The burden is on the claimant to prove he was discharged and did not
voluntarily terminate his employment. Cotton, 213 S.W.3d at 193. Evidence that the claimant
failed to take the steps necessary to preserve employment is sufficient to establish that the
claimant voluntarily terminated employment and thus bears the fault for his unemployment.
Madewell v. Division of Employment Sec., 72 S.W.3d 159, 165 (Mo. App. W.D. 2002); Difatta-
Wheaton, 271 S.W.3d at 597-98.
We defer to the Commission’s resolution of conflicting evidence regarding factual
matters, weighing evidence, and witness credibility. Lombardo v. Brandt Investments, LLC, 400
S.W.3d 890, 893 (Mo. App. E.D. 2013). Essentially, the Commission’s determinations are
conclusive. Dearborn v. Great Southern Financial Corp., 422 S.W.3d 487, 494 (Mo. App. S.D.
2014) (citing Cotton, 213 S.W.3d at 193); Guccione v. Ray’s Tree Service, 302 S.W.3d 252, 257
(Mo. App. E.D. 2010). “When the Commission, as a trier of fact, has reached one of two possible
conclusions from the evidence, we will not reach a contrary conclusion even if we might have
reasonably done so.” Cotton, 213 S.W.3d at 192.
5 The parties do not dispute that Appellant met with his supervisor and the company owner
in February 2020, when they discussed his eye condition, its impact on his work performance
and potential solutions. At the evidentiary hearing, Appellant’s supervisor testified that during
the meeting Appellant, the company owner, and the supervisor agreed Appellant would take a
leave of absence. Following the meeting however, the employer lost contact with Appellant,
according to the supervisor. More specifically, he asserted that Appellant stopped answering
their calls and some time passed before Appellant returned the company phone. The supervisor’s
testimony indicated he was under the impression Appellant had quit and that Appellant’s
involuntary termination claim filed with the Division was “the first time [he was] hearing”
otherwise.
Appellant testified he was discharged at the February meeting but suggested that his
departure was consensual because he said “it was more of a mutual—” before asked another
question. Appellant’s testimony was very brief, he did not present any exhibits, and he did not
cross-examine Employer’s witnesses.
We defer to the Commission’s factual determination that Employer’s testimony was more
credible and we will not disturb this credibility finding on appeal. Cotton, 213 S.W.3d at 193;
Worley v. Division of Employment Security, 978 S.W.2d 480, 482 (Mo. App. W.D. 1998); Hise
v. PNK (River City), LLC, 406 S.W.3d 59, 68 (Mo. App. E.D. 2013). When viewing the evidence
collectively and in the light most favorable to the Commission’s decision, Appellant agreed to
take a leave of absence but failed to maintain contact with Employer indefinitely and effectively
failed to preserve his employment. Madewell, 72 S.W.3d at 165 (holding Claimant left her work
voluntarily because she failed to contact her employer about her return-to-work date after her
leave expired; in support of its holding, the court found Claimant “did not do what she
6 reasonably could to preserve her position with the employer” and thus left herself “vulnerable to
discharge”). Here, Appellant effectively severed his employment relationship when failing to
communicate, declining to contact and ignoring Employer’s efforts to reach him. Actions like
this are outcome determinative pursuant to Missouri case law. See Id. In sum, the Commission’s
findings were supported by sufficient and competent evidence and we affirm its decision that
Appellant left work voluntarily.
B. Appellant’s resignation was without “good cause” as defined in § 288.050.
To remain eligible for benefits after voluntarily terminating employment, the claimant
bears the burden of proving “good cause attributable to such work or to the claimant’s
employer,” pursuant to § 288.050.1(1) (emphasis added). The phrase “attributable to his work or
to his employer” means that “the work or employer . . . creates the condition making it
unreasonable to expect this employee to continue [to] work.” Quik ‘N Tasty Foods, Inc. v.
Division of Employment Security, 17 S.W.3d 620, 626 (Mo. App. W.D. 2000) (citing Hessler v.
Labor & Indus. Relations Com’n, 851 S.W.2d 516, 518 (Mo. banc 1993)); Ewing, 265 S.W.3d at
887. “An employee whose employment terminates because of personal illness unrelated to her
employment is considered to have voluntarily left her work without good cause attributable to
her employer unless the illness was caused or aggravated by her work.” Lake v. Labor and Indus.
Relations Com’n, 781 S.W.2d 207, 208 (Mo. App. E.D. 1989).
When a claimant alleges a medical reason as good cause for prompting his departure, he
must offer expert medical evidence proving a causal connection between his work and the
medical reason to establish his employment caused or aggravated the existing medical condition.
Mena v. Cosentino Group, Inc., 233 S.W.3d 800, 804 (Mo. App. W.D. 2007); Tucker v. United
Healthcare Services, Inc., 232 S.W.3d 636, 639 (Mo. App. S.D. 2007).