Metcalf v. Metropolitan Life, Inc.

961 F. Supp. 1536, 1997 U.S. Dist. LEXIS 5444, 79 Fair Empl. Prac. Cas. (BNA) 515, 1997 WL 199957
CourtDistrict Court, D. Utah
DecidedApril 10, 1997
DocketCivil 2:95-CV-0995 B
StatusPublished
Cited by4 cases

This text of 961 F. Supp. 1536 (Metcalf v. Metropolitan Life, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Utah primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Metcalf v. Metropolitan Life, Inc., 961 F. Supp. 1536, 1997 U.S. Dist. LEXIS 5444, 79 Fair Empl. Prac. Cas. (BNA) 515, 1997 WL 199957 (D. Utah 1997).

Opinion

MEMORANDUM DECISION AND ORDER

BENSON, District Judge.

I. Introduction

This matter is before the court on defendant Metropolitan Life, Inc.’s (“MetLife”), Gary Napel’s; Andrew Loomis’, and Susan Despain’s (collectively “Defendants”) motion for summary judgment against Plaintiffs Janet Metcalf and Charlene C. Davis (collectively “Plaintiffs”). Plaintiffs brought this action against Defendants under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e et seq., alleging “hostile environment” sexual harassment, retaliation, constructive discharge, and disparate treatment. In addition, Plaintiffs present pendent state claims based on intentional infliction of emotional distress against Napel, Despain, and MetLife; negligent retention against Met-Life; and tortious interference with prospective economic relations against Napel and Despain. On March 7, 1997 a hearing was held on Defendants’ motion. Jennifer L. Falk and Linda W. Hobbs represented Plaintiffs. Robert O. Rice and Janet H. Smith represented Defendants. The court took the matter under advisement. Now being fully advised, the court enters the following memorandum decision and order.

II. Background

Plaintiffs Metcalf and Davis were MetLife Account Representatives and worked at Met-Life’s Temple Square Office at the time of the alleged instances.

Janet Metcalf

Metcalf was hired by MetLife in August of 1993. Metcalf claims her time with MetLife was plagued by the presence of defendant Napel, her branch manager, who made frequent sexual remarks to her individually and in front of other employees, including offensive jokes and comments about her sex life, clothing, breast augmentation, and whether she slept with clients. Napel also allegedly asked inappropriate personal and sexual questions and made lewd requests in closed-door weekly business meetings. Specific examples of Napel’s alleged conduct include Napel’s (1) commenting that “he’d do her,” (2) asking Metcalf to “go[ ] down on him,” (3) telling a co-worker that Metcalf gets “more ass than a toilet seat,” (4) asking Metcalf if she was “screwing” or sleeping with her clients; (5) making lewd comments such as “Metcalf gives me a woody,” and (6) flipping Metcalfs bra strap.

Metcalf also claims that defendant Despain and others also contributed to a vulgar atmosphere at the Temple Square Office, where crude jokes, comments about strippers, and wisecracks about “who Metcalf was doing,” were often told. Loomis, MetLife’s Regional Vice President and Napel’s close friend and direct supervisor, allegedly condoned this environment by failing to respond to the inappropriate conduct that he witnessed. Once, after observing some questionable conduct, Loomis allegedly told Metcalf that she would not have to endure the harassment anymore after she qualified for “leaders.”

In February of 1994 Metcalf was placed on probation for the stated reason that she was at risk of not validating under her contract. 1 As 1994 came to a close, Metcalfs sales fell precipitously, purportedly due to the sexual *1539 harassment and the resulting hostile work environment.

On December 28, 1994 Metcalf contacted Richard Calogero in MetLife’s Human Resources (“HR”) Office to make a sexual harassment complaint against Napel. Prior to this call, Metcalf had never complained to anyone outside of Metcalfs office or to any superior of Napel. One reason for this, Met-calf suggests, is that she had no idea how to lodge a complaint. She also claimed to fear defendant Loomis whom she felt could make or break her career and would side with Napel. Metcalf had, however, complained to Napel and several others in her office and Loomis had witnessed instances of improper behavior and dirty jokes at the Temple Square Office.

After discussing her complaints with Ca-logero, Metcalf accepted his suggestion that she go on leave during MetLife’s investigation of her complaint. It is undisputed that once Metcalf lodged her complaint with Ca-logero, she was never again sexually harassed by any of the defendants. While on leave, Metcalf continued to receive her salary but, because she stopped selling insurance, her income was reduced by about $400.00 per month.

On December 29, 1994, Tina Ballestrasse, an HR officer for MetLife’s western territory, contacted Metcalf regarding her complaints. Ballestrasse then commenced an investigation by interviewing fifteen co-employees. Only three of the fifteen people interviewed, including plaintiff Davis, corroborated even some of Metcalfs allegations. Ballestrasse also learned that Metcalf had made “inappropriate” sexual remarks such as “if you weren’t my boss, I’d do you in a second.”

Metcalf is highly critical of Ballestrasse’s investigation. She argues that Ballestrasse (1) took either inaccurate or incomplete notes of the interviews she conducted; (2) failed to interview other former employees specifically mentioned as witnesses of the sexual harassment; (3) neglected to follow up on the potential bias of witnesses Despain, Napel’s fiancee, and Becky Senese, a close friend and former sexual partner of Napel; (4) failed to ask questions regarding Metcalfs allegations such as whether Napel had been accusing her of sleeping with customers; and (5) never interviewed Napel but instead accepted a written response from him. Metcalf also complains that, by allowing Napel to remain at the Temple Square Office while she was on leave, Napel was able to build his support and taint the workplace against her. After over two months of investigation and despite the “inconclusive” evidence against Napel, MetLife concluded that “Napel’s behavior was inappropriate for an Agency Manager” and disciplined Napel by demoting him and relocating him to MetLife’s Midvale, Utah Office, approximately fifteen miles from the Temple Square Office. Evidence suggests that this decision may have been made as early January 24, 1995 but Napel did not leave the Temple Square Office until March 7,1995.

On March 9, 1995 Metcalf returned to the Temple Square Office. This same day, Loomis met with Metcalf to assure her that MetLife had conducted a thorough investigation, that Napel would no longer work at the Temple Square Office, and that Metcalf would be reinstated to the level she was at prior to her leave. He then criticized her, however, for her lack of performance during the leave. Metcalf argues this was an instance of retaliation because she could not properly do her work without going to the office and she was not receiving forwarded mail or telephone messages while at home. Her predicament while on leave was further exacerbated by her belief that Senese was hostile to her. A working relationship with Senese was necessary to access company information. Metcalf also argues that Met-Life’s demand that she place the same amount of insurance that she would have placed were she not on leave was not only unreasonable because of her above concerns, but also because she understood that she would have no work-related responsibilities during her leave. 2 Metcalfs other allegations of retaliation include Senese beginning *1540

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Bozeman v. Per-Se Technologies, Inc.
456 F. Supp. 2d 1282 (N.D. Georgia, 2006)
Johnston v. DAVIS SECURITY, INC.
217 F. Supp. 2d 1224 (D. Utah, 2002)
Matthews v. Kennecott Utah Copper Corp.
54 F. Supp. 2d 1067 (D. Utah, 1999)
Gunnell v. Utah Valley State College
152 F.3d 1253 (Tenth Circuit, 1998)

Cite This Page — Counsel Stack

Bluebook (online)
961 F. Supp. 1536, 1997 U.S. Dist. LEXIS 5444, 79 Fair Empl. Prac. Cas. (BNA) 515, 1997 WL 199957, Counsel Stack Legal Research, https://law.counselstack.com/opinion/metcalf-v-metropolitan-life-inc-utd-1997.