Meryl Ironson v. Cvs Health Corporation

New Jersey Superior Court Appellate Division·Decided June 30, 2026·No. A-0541-25·Unpublished

Opinion

SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION

DOCKET NO. A-0541-25

MERYL IRONSON, Plaintiff-Appellant, v.

CVS HEALTH CORPORATION, CVS PHARMACY, INC, SHIRLEY MENSAH, MAGGIE MAOL, SURESCRIPTS, LLC, and EPIC SYSTEMS CORPORATION,

Defendants-Respondents.

ATLANTIC HEALTH SYSTEM,

Respondent.

Submitted March 3, 2026 – Decided June 30, 2026 Before Judges Sumners, Chase and Augostini.

On appeal from an interlocutory order of the Superior Court of New Jersey, Chancery Division, Somerset County, Docket No. C-012026-24.

Einhorn, Barbarito, Frost, Botwinick, Nunn & Musmanno, attorneys for appellant (Jacob S. Narva and Matheu D. Nunn, on the briefs).

Fox Rothschild, LLP, attorneys for respondent Atlantic Health System (Jacob S. Perskie, of counsel and on the brief; Christopher Oakley, on the brief).

PER CURIAM Plaintiff Meryl Ironson appeals the Chancery Division's August 29, 2025 protective order barring her from further requesting non-party defendant Atlantic Health System to correct her medical records without court approval due to their May 16, 2025 amended consent order. We affirm.

At some point in early 2023, plaintiff discovered that the CVS Pharmacy which she patronized incorrectly listed medications 1 meant for a different customer in her electronic medical records and shared the misinformation with her healthcare providers. After unsuccessful requests to CVS to remove the incorrect medication from her records, she filed a Chancery Division complaint and order to show cause (OTSC) against defendants CVS Health Corporation,

1 To protect the confidentiality of plaintiff's medical records, we do not disclose the medications mistakenly listed in her medical records.

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CVS Pharmacy Inc., Shirley Mensah, and Maggie Maol2 for false light invasion of privacy, intrusion on seclusion, defamation, defamation per se, and negligent infliction of emotional distress.

On April 30, 2024, the Chancery judge entered an order requiring CVS to "[i]mmediately remove any false or incorrect information . . . from [p]laintiff's records at CVS" and to correct such information communicated to third parties. The temporary restraints were extended on May 21 and September 23 to give CVS more time to resolve plaintiff's concerns. Plaintiff later amended her complaint in October, naming Surescripts, LLC as a defendant and adding claims for negligence and consumer fraud.

On December 10, the temporary restraints were continued against CVS, and it was "direct[ed] . . . to continue to facilitate phone calls between plaintiff and Summit Health and Atlantic Health [Systems (Atlantic Health)] to correct plaintiff's electronic medical records, as necessary, with Surescripts' participation," and stay discovery until further notice.

On March 18, 2025, after Atlantic Health did not delete the incorrect prescription entries in plaintiff's medical records, the court ordered Atlantic

2 Mensah was the pharmacy manager and Maol a staff pharmacist at the CVS pharmacy plaintiff patronized.

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Health to show cause "why an order should not be issued requiring [it] to delete all references to all medications incorrectly listed in its records of [p]laintiff's medical history . . . ." In response, Atlantic Health submitted an April 11 certification by its Director of Coding, Billing Compliance, and Health Information Management attesting in pertinent part that, in accordance with N.J.A.C. 8:43G-15.2(l),3 it could only strike through incorrect medical entries but could not delete them.

On April 28, following an in-chambers conference with the parties, the Chancery judge stated on the record that the parties "reached an amicable resolution . . . as to Atlantic Health" by "agree[ing] upon . . . some language with respect to medications that were never prescribed to [plaintiff]." Plaintiff's counsel stated that he was not "withdrawing [the] request that [the incorrect medications] be deleted entirely" but based on "the understanding that th[e] request is being rejected, we are agreeing that it be fixed in this way."

Later that day, the judge issued the following consent order (April 28 order):

3 N.J.A.C. 8:43G-15.2(l) provides: "Recording errors in the medical record shall be corrected by drawing a single line through the incorrect entry. The date of correction and legible signature or initials of the person correcting the error shall be included."

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1. By consent, [Atlantic Health] shall add the following disclaimer language to all medications incorrectly listed in its records of plaintiff's medical history, including but not limited to [a specific medication], "ERROR. This medication was never prescribed."

Additional disclaimer language may be added by consent as long as it is within the remaining character limit.

2. Plaintiff shall complete and furnish to [Atlantic Health] an additional Amendment Request Form to change the disclaimer language so that it applies to "all dates of service."

3. Any medical record that indicates incorrect medications were "DISCONTINUED" shall also include the disclaimer language in paragraph 1 of this [o]rder.

4. Parties shall submit a letter to the [c]ourt confirming that the disclaimer language in paragraph 1 has been successfully applied to plaintiff's medical records.

Upon receipt of the letter, this matter shall be transferred to the Law Division as the remaining claims are strictly monetary.

The next day, plaintiff requested that the consent order be amended.

On May 16, the court amended the order (May 16 amended consent order)

to include the provision that "[p]laintiff's request that [Atlantic Health] be ordered to delete all instances of incorrectly listed medications in its records of plaintiff's medical history, including but not limited to [a specified medication], is denied over plaintiff's objection." In addition, paragraph four was amended

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to read: "Any medical record that indicates incorrect medications were 'DISCONTINUED' shall delete the word 'DISCONTINUED' to the extent possible. Where not possible, such records shall also include the disclaimer language in paragraph 2 of this [o]rder." The amended consent order noted that the reasons for the order were stated on the record.

On June 9, plaintiff filed a second amended complaint adding Epic Systems Corporation as a defendant.

On June 24, at plaintiff's request, Atlantic Health provided her with a PDF version of her medical records. The next day, plaintiff's counsel emailed Atlantic Health, alleging that the records "still use the word 'discontinued,' still include a start date and end date for the medication, do not use the disclaimer, and, except for a single instance, are not struck through." Atlantic Health responded a week later, stating that plaintiff's demand that "discontinued" be removed from the records was contrary to the consent order, which only required deletion of "'to the extent possible.'" Atlantic Health explained that it could not "uniformly delete the word discontinued" but it referenced the consent order's disclaimer language as required by the order. As to "the records continu[ing] to show a 'start and end date for the medication,'" Atlantic Health said the order did not require it to eliminate this information.

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Meryl Ironson v. Cvs Health Corporation, (N.J. Ct. App. 2026).

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