Merriman v. Allstate Insurance Company

CourtDistrict Court, E.D. Tennessee
DecidedJune 24, 2021
Docket3:20-cv-00106
StatusUnknown

This text of Merriman v. Allstate Insurance Company (Merriman v. Allstate Insurance Company) is published on Counsel Stack Legal Research, covering District Court, E.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Merriman v. Allstate Insurance Company, (E.D. Tenn. 2021).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF TENNESSEE AT KNOXVILLE

KRISTI MERRIMAN, individually and as next, ) of friend of MITCHEL NELSON, a minor child, ) ) Plaintiffs, ) ) v. ) No. 3:20-CV-106-HBG ) ALLSTATE PROPERTY AND CASUALTY ) INSURANCE COMPANY, ) ) Defendant. )

MEMORANDUM OPINION This case is before the undersigned pursuant to 28 U.S.C. § 636(c), Rule 73(b) of the Federal Rules of Civil Procedure, and the consent of the parties, for all further proceedings, including entry of judgment [Doc. 14]. Now before the Court is Defendant’s Motion for Summary Judgment, or in the Alternative, Partial Summary Judgment [Doc. 26]. Plaintiffs have responded in opposition [Doc. 27], and Defendant has replied [Doc. 30]. The Motion is ripe for adjudication. Accordingly, for the reasons more fully explained below, the Court finds Defendant’s Motion [Doc. 26] well taken, and the same will be GRANTED. I. BACKGROUND This case arises out of an alleged breach of contract of a homeowner’s insurance policy. [Doc. 12 at ¶ 37]. In their Amended Complaint, Plaintiffs have also alleged personal and mental injuries, stating that Defendant failed to repair a roof that resulted in mold growing in Plaintiffs’ home. [Id. at ¶ 38]. In addition, Plaintiffs have alleged statutory and common law bad faith claims and violations of the Tennessee Consumer Protection Act (“TCPA”). [Id. at ¶¶ 39-41]. The following facts are undisputed, unless otherwise noted. Plaintiff Merriman is the owner of real property, including a home, located in Knoxville, Tennessee (“Property”). Plaintiff Nelson is Plaintiff Merriman’s minor son who also resides at the Property. [Doc. 27 at 1]. Plaintiff Merriman obtained a homeowner’s insurance policy (“Policy”) on the Property with Defendant. [Id. at 1]. On February 21, 2015, Plaintiff Merriman reported a loss (“2015 Claim”). [Doc. 26-2].

According to the claim paperwork, Plaintiff Merriman reported water coming into the Property. [Id.]. Specifically, the claim paperwork states, “Insured not sure how water is coming in hom [sic], could be pipe burst or ice dam since the snow how [sic] been melting. Insured thinks is [sic[ more of possible ice dam.” [Id.]. Plaintiff Merriman disputes that she specifically reported that the issue was an ice dam. [Doc. 29 at ¶ 1]. After Plaintiff Merriman reported the loss to Defendant, Servpro began mitigating the damage to her house. [Doc. 27 at 2]. Servpro tore out certain water-damaged construction material and dried out the affected rooms with air movers and dehumidifiers. [Id.]. The total charge for the mitigation work was $2,123.15. [Id.]. Plaintiff Merriman also hired Smokey Mountain

Construction Company to remove the remaining ice from her gutters to prevent any further damage to her home, which costed $100.00. [Id.]. On March 18, 2015, Defendant issued a check to Plaintiff Merriman in the amount of $2,223.15, which constituted the charges submitted by Servpro and Smokey Mountain Construction Company. [Id.]. In the meantime, Defendant assigned Guy Epley (“Epley”) to adjust the loss, and on February 27, 2015, Epley inspected Plaintiff Merriman’s house. [Id. at 2]. Epley’s inspection revealed damage from an ice dam causing water to drain from the upstairs bedroom through the garage and down to the basement. [Id.]. According to Plaintiff Merriman, during Epley’s inspection, she asked Epley what was causing the water intrusion, and Epley stated that the gutters on her home had pulled away due to the weight of the ice but that the gutters would go back to their original position and self-correct once the ice in the gutters was gone. [Doc. 29 at 4]. Plaintiff Merriman asked Epley if there should be a roof repair included in the estimate, and he told her that the roof did not need to be repaired because the cause of damage was an ice dam. [Id. at 5]. Plaintiff Merriman states that Epley never went on the roof to inspect it. [Id.]. In addition, Plaintiff

Merriman states that Epley made sexual advances towards her, which she declined, making Epley angry. [Id. at 4]. Plaintiff Merriman believes that Epley created a low estimate for the 2015 storm damage to the Property in retaliation of Plaintiff Merriman’s refusal to yield to Epley’s sexual advancements. [Id. at 5]. Plaintiff Merriman complained to Defendant about Epley’s behavior, and Defendant assigned a new adjuster, Michael Tardy, to her claim. [Doc. 27 at 2]. The parties went back and forth regarding the estimate for repairing the damage, but in any event, Defendant paid Plaintiff Merriman approximately $11,703.00 for the damage that occurred on February 21, 2015. [Id. at 3]. The parties agree that by June 2015, Defendant had resolved the 2015 Claim. [Id.].

According to Plaintiff Merriman, in August 2018, she was organizing her home, when she opened a closet in her master bedroom and immediately noticed an overwhelming mildew smell. [Doc. 29 at 5]. Plaintiff Merriman claims that there was similar mold growth in other parts of her home as well. [Id. at 6]. Plaintiff Merriman states, “Unbeknownst to [her,] water intrusion from the 2015 storm had been ongoing, causing mold and mildew to grow in her home since on or about February 21, 2015.” [Id.]. In August 2018, Defendant sent Rainbow International Roofing (“Rainbow Roofing”) to Plaintiff Merriman’s home to perform an inspection. [Doc. 27 at 4]. The inspection revealed the presence of mold and a slow drip coming from the roof. [Id.]. Plaintiff Merriman claims that Rainbow Roofing never performed a roof inspection and that she personally contacted a roofing company, Tri-Star, to come to the Property to repair the roof. [Doc. 29 at 6]. On October 3, 2018, Defendant issued a check to Plaintiff Merriman amounting to $877.59, which constituted $242.14 for damage to her luggage and $635.45 for a mold test. [Doc. 27 at 4]. On November 1, 2018, Earl Watkins (“Watkins”), Defendant’s claims adjuster, inspected the

Property and wrote an estimate for repairs. [Id.]. Watkins communicated with Stephen King (“King”) at Ethos Restoration, who Plaintiff Merriman had hired to perform her repairs—and King agreed to perform the work for the estimate that Watkins provided to Defendant. [Id.]. According to Watkins, on November 14, 2018, he and Plaintiff Merriman discussed over the telephone and through email correspondence that Ethos Restoration had agreed to Defendant’s estimate. [Id.]. Plaintiff Merriman does not recall ever having a conversation with Watkins concerning Ethos Restoration’s agreement to make the repairs for the amount reflected in Defendant’s estimate. [Doc. 29 at 3]. On November 14, 2018, Defendant issued a check to Plaintiff Merriman, amounting to $14,823.99, which constituted $12,977.14 for the total repair

amount and $1,846.85 for the mold. [Doc. 27 at 4]. Plaintiff Merriman did not cash the check that Defendant issued on November 14, 2018. [Id.]. Plaintiff Merriman claims that the check does not include payment for the roof repair performed by Tri Star that Plaintiff Merriman personally paid. [Doc. 29 at 3].1 Plaintiff Merriman states that she did not trust Defendant because at one point, Defendant issued a check as though Defendant was going to cover her claim and later sent her a letter stating that Defendant would not cover the claim. [Id.]. Plaintiff Merriman states that she did not cash Defendant’s check issued

1 In Plaintiffs’ discovery responses, they specify that Plaintiff Merriman paid $1,300 for the roof repair. [Doc. 29-1]. for the mold remediation because she did not believe that it would cover the cost to restore her home properly. [Id. at 3].

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Merriman v. Allstate Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/merriman-v-allstate-insurance-company-tned-2021.