Melissa Shadow v. Federal Express Corporation

CourtCourt of Appeals of Georgia
DecidedJune 30, 2021
DocketA21A0072
StatusPublished

This text of Melissa Shadow v. Federal Express Corporation (Melissa Shadow v. Federal Express Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals of Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Melissa Shadow v. Federal Express Corporation, (Ga. Ct. App. 2021).

Opinion

FIRST DIVISION BARNES, P. J., GOBEIL and MARKLE, JJ.

NOTICE: Motions for reconsideration must be physically received in our clerk’s office within ten days of the date of decision to be deemed timely filed. https://www.gaappeals.us/rules

DEADLINES ARE NO LONGER TOLLED IN THIS COURT. ALL FILINGS MUST BE SUBMITTED WITHIN THE TIMES SET BY OUR COURT RULES.

June 15, 2021

In the Court of Appeals of Georgia A21A0072. SHADOW v. FEDERAL EXPRESS CORPORATION et al.

MARKLE, Judge.

This case arises from a tragic mass shooting at a FedEx Ground (Ground)

packaging facility in Kennesaw that left numerous people seriously injured and the

perpetrator dead. Ground employee Melissa Shadow, who was injured during the

rampage, sued Federal Express Corporation (Express), and FedEx Corporate

Services, Inc. (Services) for negligence. The trial court granted summary judgment

to Express and Services on the ground that the risk of an active shooter was not

foreseeable. Shadow now appeals from that order. After a thorough review of the

record, we conclude that the trial court properly found that the attack was not

foreseeable. Accordingly, we affirm the grant of summary judgment. To prevail at summary judgment under OCGA § 9-11-56, the moving party must demonstrate that there is no genuine issue of material fact and that the undisputed facts, viewed in the light most favorable to the nonmoving party, warrant judgment as a matter of law. On appeal from the grant of summary judgment this Court conducts a de novo review of the evidence to determine whether there is a genuine issue of material fact and whether the undisputed facts, viewed in the light most favorable to the nonmoving party, warrant judgment as a matter of law.

(Citation omitted.) Little-Thomas v. Select Specialty Hosp.-Augusta, Inc., 333 Ga.

App. 362, 363 (773 SE2d 480) (2015).

1. Kramer’s rampage.

In April 2014, Shadow and Geddy Kramer were employed at a Ground

packaging facility in Kennesaw. Around 6:00 a.m. one morning, Kramer drove into

the parking lot and entered the guard house through the exit door, which had been

propped open.1 He shot a security guard employed by AlliedBarton Security Services

before exiting the guard house and accessing the main building through the bay

1 There were security cameras in the guard house, and Kramer’s entry was captured on video. The video was not included in the record on appeal. After this incident, Ground began a renovation of the guard house that had been planned before the attack.

2 doors. Once inside, he shot several other people, including Shadow, and then

committed suicide.

2. Federal Express defendants.

FedEx Corporation (Corporation) is the parent company of the FedEx entities,

which include Ground, Services, and Express. Express provides security services and

training opportunities to Ground employees, and has two security specialists assigned

to the Kennesaw facility to investigate internal losses and incidents of workplace

violence, provide training, and oversee the hired security guards. Services provides

sales, payroll, and IT to the various Federal Express operating companies.

The Kennesaw packaging facility housed package handlers, who worked the

local delivery routes, and also operated as a “hub” for line haul drivers and tractor

trailers. The facility was open 24 hours a day, except for Sunday, and package

handlers were typically on site in the overnight and early morning hours. At any given

time, there were about 150 to 200 people in the facility. The buildings were

surrounded by a fence, and anyone entering was required to pass through the

guardhouse staffed by unarmed AlliedBarton guards and swipe a badge to gain access

to the main facility.

3 In 2011, there was a domestic violence incident at a Ground facility in Bedford

Park, Illinois, in which the perpetrator committed suicide. Following this incident,

Corporate updated its workplace safety program to address workplace violence.

Generally, employees were trained to report any concerns to management for

investigation by the Express security specialists.

In addition to the Bedford Park incident, Corporation and Express had copies

of prior reports of threats at the Kennesaw facility in the five years leading up to the

Kennesaw facility shooting, including a January 2011 matter in which a contractor’s

terminated employee commented that he was on the premises to “see who I’m going

to shoot first;” a February 2011 incident in which a package handler threatened to

stab and kill another employee; and an altercation in which an employee stated she

would slap another employee before committing an assault in the parking lot.

Corporation was also aware that package handlers had threatened AlliedBarton

guards. Given the increase in mass shootings throughout the country, Corporation and

the Express security managers generally believed an active shooter incident could

happen anywhere, but did not expect it to happen at the Kennesaw facility.

3. Procedural history.

4 After the shooting, Shadow filed the instant complaint against Corporation,

Express, Services, AlliedBarton, and the estate of Geddy Kramer, alleging negligence

arising from the failure to keep the premises safe, failure to warn, failure to provide

adequate security, and failure to keep the premises in proper repair.2 To show that the

attack was foreseeable, as was required to hold the premises owner liable for

Kramer’s criminal act, Shadow pointed to the Bedford Park shooting and the other

reports of workplace violence at the Kennesaw facility. See Rautenberg v. Pope, 351

Ga. App. 503, 505 (1) (831 SE2d 209) (2019). She also submitted the testimony and

report of a security expert, who opined that Express and Services had sufficient

information from prior instances of workplace violence to make the attack

foreseeable. The expert further noted that Express’s security specialists knew of the

problems controlling access to the facility – specifically, the exit door being propped

open and the presence of a handle on the exterior of the exit door that enabled people

to re-enter – which he opined further made the shooting foreseeable.

2 The trial court dismissed the claims against Corporation as barred by the exclusivity provision of the worker’s compensation statute, OCGA § 34-9-11 (a), and granted summary judgment to AlliedBarton. This appeal involves only those claims against Express and Services.

5 The trial court granted summary judgment to Express and Services, finding that

Shadow had not established a factual question about whether the shooting was

foreseeable. The trial court determined that the prior incidents were not sufficiently

similar, and, although there had been some prior threats made toward the guards, the

threats were only verbal and never involved Kramer. As to the expert’s testimony, the

trial court explained that it was insufficient to create a factual question because a

generalized risk of harm was not enough.

Shadow now appeals, arguing that the trial court erred in finding that the

shooting was not foreseeable on three related grounds: (1) it applied the wrong

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