Md Injury Care P.s., V. Centioli & Biesold Llc

Court of Appeals of Washington·Decided May 11, 2026·No. 87218-4·Unpublished

Opinion

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON DIVISION ONE

MD INJURY CARE P.S., a Washington No. 87218-4-I professional service corporation,

Appellant,

v. UNPUBLISHED OPINION

CENTIOLI & BIESOLD LLC, a Washington limited liability company,

Respondent.

BOWMAN, A.C.J. — MD Injury Care PS (MD) appeals the trial court’s order dismissing its breach of contract claim against Centioli & Biesold LLC (Centioli). It argues the trial court erred by ruling that the implied duty of good faith and fair dealing did not apply to Centioli’s exercise of discretion in approving proposed signage under its commercial lease. Because the implied duty of good faith applied to Centioli’s exercise of discretion and a reasonable juror could infer from the undisputed evidence that Centioli did not act in good faith, we reverse and remand for further proceedings.

FACTS

Centioli owns and manages Genesee Plaza, a retail shopping center in Seattle. Centioli leases units within the plaza to various commercial tenants. In 2000, Centioli executed a lease with Walgreen Co. (Walgreens). The lease contained an exclusivity provision providing that except for Walgreens, “no portion” of Genesse Plaza’s commercial space would be used for “the operation

of a medical diagnostic lab and/or the provision of treatment services.” The lease was set to expire on August 31, 2021, but it contained an option to extend through December 2030 with an option notice date of February 28, 2021.

In March 2019, MD asked Centioli to lease commercial space in Genesee Plaza. MD specializes in medical evaluation and treatment for patients injured in motor vehicle accidents. MD operated several clinics under different names, including “MD Injury Care” in Renton and “Auto Injury Urgent Care” in Federal Way. MD used Auto Injury Urgent Care for the Federal Way clinic because unlike the Renton clinic, it relied more on foot traffic than medical referrals, and MD believed that the descriptive and attention-grabbing name attracted more patients.

Before agreeing to execute a lease with MD, Centioli contacted Walgreens to seek its consent. Walgreens at first rejected the idea because of a concern that MD’s business may conflict with its own in-store medical clinic. But after several months of communication, Centioli ultimately secured Walgreens’ consent. Centioli asked Walgreens whether “any conditions” were tied to its consent for MD’s use, and Walgreens imposed none. Walgreens assured Centioli that “this is a successful Walgreens location that we anticipate to operate long-term.”

In November 2019, MD and Centioli executed a lease. The lease identified MD’s trade name as “MD Injury Care.” It called for MD to begin paying monthly rent on February 1, 2020 and required MD to keep the premises open for business “during the entire term” of the lease. And the exclusivity provisions

in Walgreens’ lease influenced the terms of MD’s lease. Section 1.1.4 of MD’s lease specified that MD could operate as a “[s]pecialty musculoskeletal injury clinic, including physical and massage therapy,” but nothing more. Further, under section 9.5 of the lease, MD agreed to comply with any existing covenant, including the exclusivity clause in Walgreens’ lease.

Section 28 of the lease governed MD’s signage. It provided that MD must “erect one sign on the front of the Premises no later than the date Tenant opens for business, in accordance with a design to be prepared by Tenant and approved in writing by Landlord.” And MD could not install a sign without Centioli’s written approval. Finally, section 28 provided that “[i]n the event Tenant shall install a sign which does not meet the Landlord’s sign criteria, Landlord may notify the Tenant in writing about the non-conformities of the signage” and have it removed at MD’s expense. The lease did not define “Landlord’s sign criteria.”

In January 2020, MD proposed a sign to Centioli for approval. The sign identified the clinic as Auto Injury Urgent Care. MD chose to use that name because like the Federal Way clinic, it intended to rely on foot traffic to attract clients. Centioli expressed concern about the sign. It e-mailed MD, saying:

I think the change from MD Injury Care to Auto Injury Urgent Care may be problematic. As you know, it took months to obtain Walgreens’ approval of MD Injury Care, which is also the Trade Name in the Lease. Accordingly, I think any departure from that name would need to be vetted, and I’m concerned that the use of Urgent Care (as opposed to Injury Care) may infringe on Walgreens’ business, which currently includes an onsite Swedish Express Care.

MD did not respond to Centioli’s e-mail.

Rent commenced under the lease on February 1, 2020, but MD did not open for business. Over the following months, Centioli repeatedly asked MD to confirm that it would use signage bearing its approved trade name and to provide an update on its plan to open for business. In March 2020, both parties tried to reach a consensus on the signage issue, including discussing it by phone. But in June 2020, Centioli again told MD that its signage needed to use the trade name approved by Walgreens, saying:

As a follow-up to our call, the operation needs to match that which is named in the Lease and approved by Walgreens. If you choose to advertise additional services, the Landlord makes no representation or warranty that it will be acceptable to Walgreens, and you agree to indemnify the Landlord for any damages that may result.

In response, MD argued that Walgreens’ exclusivity clause restricted only MD’s permitted use of the space. And no part of the lease required MD to operate under its trade name. MD also emphasized that Centioli’s refusal to approve its proposed sign created “hesitancy of uncertainty[,] limiting [its] initiation of starting operations.” Still, Centioli maintained its position, stating that it would “defer to Walgreens’ opinion” on the propriety of MD’s proposed signage and that MD agreed to assume the risk of not using its trade name as it appeared in the lease.

On September 16, 2020, Walgreens notified Centioli that it intended to exercise the extension on its lease and wanted to discuss specific terms. It told Centioli that “time is of the essence,” as the option notice deadline was February 2021.

In November 2020, Centioli notified MD that it breached the lease by failing to open and carry on business during the term of the lease, which commenced on February 1, 2020. It told MD that it would charge additional rent “equal to 1/30th of the Monthly Base Rent” for each day MD is in breach.1 Centioli sent MD e-mails in January and February, reminding it of the breach.

In June 2021, four months later, MD responded that the “only” delay in opening was because of staff shortages caused by the COVID-19 pandemic and that it would open “as soon as [it] can.” Around that time, MD installed two signs on its storefront facing Walgreens, identifying the clinic as Auto Injury Urgent Care. But MD did not open the clinic at that time because it wanted to first gauge Walgreens’ response to the signage. Walgreens did not object.

After seeing the signs, Centioli again instructed MD to use its approved trade name. MD refused and insisted on operating as Auto Injury Urgent Care. Centioli again told MD that it had no approval to operate under that name and that its noncompliance could result in legal repercussions. MD proposed the parties arrange a meeting with Walgreens to resolve the dispute. But Centioli refused, asserting that MD must “operate within the parameters of our Lease, which required third-party consent and is restricted thereby.” And Centioli refused to otherwise contact Walgreens to ask its opinion about the sign.

In July 2023, Centioli’s attorney sent MD a “Demand for Lease Compliance and Payment of Arrearage.” The demand notified MD it had

1 Under section 31 of the lease, in the event MD did not timely open for business,

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