McPherson v. Bloomingdales

CourtDistrict Court, E.D. New York
DecidedDecember 8, 2023
Docket2:23-cv-01084
StatusUnknown

This text of McPherson v. Bloomingdales (McPherson v. Bloomingdales) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
McPherson v. Bloomingdales, (E.D.N.Y. 2023).

Opinion

EASTERN DISTRICT OF NEW YORK ----------------------------------------------------------------------X RACQUEL K. MCPHERSON, Plaintiff, MEMORANDUM & ORDER 23-CV-1084 (JMA) (ARL) -against- BLOOMINGDALE’S, LLC,

Defendant. ----------------------------------------------------------------------X AZRACK, United States District Judge: Presently before the Court is the motion by Defendant Bloomingdale’s LLC pursuant to the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. (“FAA”) to compel arbitration and dismiss or, alternatively, stay this action brought by pro se Plaintiff Racquel McPherson, Defendant’s former employee. (ECF No. 33.) For the reasons set forth below, the motion is GRANTED and this action is STAYED. I. BACKGROUND A. Facts A court deciding a motion to compel arbitration “considers all relevant, admissible evidence submitted by the parties and contained in pleadings, depositions, answers to interrogatories, and admissions on file, together with affidavits, and draws all reasonable inferences in favor of the nonmoving party.” Meyer v. Uber Techs., Inc., 868 F.3d 66, 74 (2d Cir. 2017) (internal quotation marks, citations, and alterations omitted); see also Sanchez v. Clipper Realty, Inc., 638 F. Supp. 3d 357, 366 (S.D.N.Y. 2022) (“Courts routinely consider documents outside the pleadings when evaluating motions to compel arbitration . . . .”). Accordingly, this Memorandum & Order “draws most of its facts from two declarations Defendant submitted in support of its instant motion and from those declarations’ exhibits.” Crawley v. Macy’s Retail declaration is the Declaration of Cynthia Ripak, “Senior Manager of the Office of Solutions

InSTORE for Macy’s Inc. . . . and its wholly owned divisions/subsidiaries[,] which include [Defendant].” (ECF No. 33-3 (“Ripak Decl.”).) The second declaration is the Declaration of Barry Sherrick, “Manager, Software Engineering for Macy’s Systems and Technology, Inc.” (ECF No. 33-8 (“Sherrick Decl.”).) 1. The Solutions InSTORE Plan and its Arbitration Agreement Solutions InSTORE is Defendant’s “comprehensive early dispute resolution program” for its employees. (Ripak Decl. ¶ 5.) The Solutions InSTORE Plan Document (“Plan Document”), which was most recently revised in 2014, sets forth the relevant terms. (Id. ¶ 7; see Brochure, ECF No. 33-4 at 6.1) The Solutions InSTORE program (“SIS Program”) has four dispute-resolutions steps. The first three steps are recommended but “not required” before proceeding to the final step.2 (Brochure, ECF No. 33-4 at 13; Plan Document, ECF No. 33-4 at 26.) Step 4 is “final and

binding” arbitration before an arbitrator approved by the American Arbitration Association. (Brochure, ECF No. 33-4 at 6, 13; Plan Document, ECF No. 33-4 at 24, 27).

1 ECF No. 33-4 contains the SIS Program documents given to Defendants’ new employees. It contains the SIS Program brochure (“Brochure”), the Plan Document, and an election form to opt out of mandatory arbitration. Citations to ECF No. 33-4 denote the cited document and use pinpoint page citations to the page numbers printed at the top of each page across all documents therein.

2 At Step 1, an employee is encouraged to bring workplace disputes to her supervisor or “another member of local management.” (Brochure, ECF No. 33-4 at 9). An employee dissatisfied with the result of Step 1 can proceed to Step 2, where the employee makes a written complaint that is “referred to a Senior Human Resources professional and reviewed with the Associate Relations Vice President or Senior Vice President of your business unit.” (Id. at 10). If an employee is dissatisfied with the response to Step 2, and if the employee’s claim “involv[es] legally protected rights,” that employee may move for reconsideration of that decision under Step 3. (Id. at 11-12).

2 Article 2 provides:

Except as otherwise limited, all employment-related legal disputes, controversies or claims arising out of, or relating to, employment or cessation of employment, whether arising under federal, state or local decisional or statutory law (“Employment-Related Claims”), are covered claims and shall be settled exclusively by final and binding arbitration . . . Merely by way of example, Employment-Related Claims include, but are not limited to, claims arising under the Age Discrimination in Employment Act (ADEA), Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), the Fair Labor Standards Act (FLSA), 42 U.S.C. § 1981, including amendments to all the foregoing statutes, the Employee Polygraph Protection Act, state discrimination statutes, state statutes, and/or common law regulating employment termination . . . including, but not limited to, claims for . . . wrongful discharge . . . .” (Plan Document, ECF No. 33-4 at 24.). Parties to the Plan Document further agree (1) to not file civil actions asserting claims covered by the arbitration provision, and (2) that any such filed action must be stayed or dismissed so that the parties may arbitrate the disputes. (See id. at 25.) ---- Defendant does not require its employees to arbitrate employment-related disputes as a condition of employment. Within 30 days of hiring, an employee can opt out of Step 4 by submitting an Early Dispute Resolution Program Election Form (“Election Form”) to the Office of Solutions InSTORE in Mason, Ohio. (See Brochure, ECF No. 33-4 at 14-15; Election Form, ECF No. 33-4 at 16-17; Plan Document, ECF No. 33-4 at 23; Ripak Decl. ¶¶ 9-10.) Each employee who does not opt out of Step 4 by the end of this 30-day period “agree[s] to use arbitration as the sole and exclusive means to resolv[e] any dispute regarding [her] employment” and “waive[s] the right to civil action and a jury trial.” (Brochure, ECF No. 33-4 at 14; see Plan Document, ECF No. 33-4 at 23 (similar).)

3 Step 4 in multiple ways. Defendant provides new employees upon hiring with the Brochure, Plan

Document, and Election Form—each of which explains all four SIS Program steps and instructs employees who wish to opt out of Step 4 arbitration to submit the Election Form within 30 days of being hired. (See Ripak Decl. ¶ 8; see generally ECF No. 33-4.) After receiving those materials, new employees must electronically sign a Solutions InSTORE New Hire Acknowledgement Form (“Acknowledgment Form”). (Ripak Decl. ¶ 24; Sherrick Decl. ¶¶ 4-15.) The employee electronically signs the form by clicking an “I Certify” link; entering her Social Security Number, birth date, and zip code; and then clicking a “Continue” link. (Sherrick Decl. ¶¶ 4-15.) The employee is informed that this constitutes her “Electronic Signature.” (Exemplar Electronic Signature Page, ECF No. 33-12.) By signing the Acknowledgement Form, the new employee agrees that

I have received a copy of the [Brochure] and Plan Document and acknowledge that I have been instructed to review this material carefully. I understand that I have thirty (30) days from my date of hire to review this information and postmark my election form to the Office of Solutions InSTORE if I wish to opt out of Step 4 . . . which is final and binding arbitration. I understand that I will be automatically enrolled in the program and subject to final and binding arbitration from my date of hire unless, within thirty (30) days of my date of hire, I take the steps required to opt out of Step 4 – Arbitration . . .

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Bluebook (online)
McPherson v. Bloomingdales, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mcpherson-v-bloomingdales-nyed-2023.