McMillin v. Lowe's Home Centers, LLC

CourtDistrict Court, M.D. Tennessee
DecidedMay 13, 2024
Docket3:22-cv-00294
StatusUnknown

This text of McMillin v. Lowe's Home Centers, LLC (McMillin v. Lowe's Home Centers, LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
McMillin v. Lowe's Home Centers, LLC, (M.D. Tenn. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF TENNESSEE NASHVILLE DIVISION

PAUL L. MCMILLIN, ) Plaintiff, ) ) Civil Action No. 3:22-cv-00294 v. ) Judge Trauger/ Frensley ) LOWE’S HOME CENTERS, LLC, ) Defendant. )

REPORT AND RECOMMENDATION This fee-paid, pro se employment action is before the Court on defendant Lowe’s Home Centers, LLC’S (Lowe’s) motion for summary judgment. Docket No. 36. Plaintiff opposes the motion and defendant has replied. Docket Nos. 43-44, 46. After reviewing the record and the briefs, the undersigned recommends defendant’s motion be granted and Plaintiff’s claims be dismissed. I. BACKGROUND In his second amended complaint, Plaintiff Paul L. McMillin, a customer service associate at Lowe’s in Mount Juliet, Tennessee, asserts he was discriminated against based on his gender, male, arising from his employment at Lowe’s. Docket No. 25. McMillin asserts claims for sex discrimination under the Equal Pay Act, 29 U.S.C. § 206(d)(1), and Title VII of the 1964 Civil Rights Act, 42 U.S.C. § 2000e-2. Id. pp. 17-18, 20-21. He asserts he was subjected to a sexually hostile work environment and was retaliated against for complaining about the discrimination and harassment. Id. pp. 19-20. He asserts a state law claim for negligence, contending Lowe’s was negligent in allowing the sexual harassment, retaliation, and hostile work environment in the workplace. Id. pp. 21-23. Lowe’s now moves for summary judgment on all counts. Docket No. 36. In support of its motion, Lowe’s submitted as evidence excerpts of McMillin’s deposition; the sworn declarations of Department Manager Chris Scherbak and Store Manager Teresse Elzie; and other documents. Docket No. 39-Appendix. The undersigned relies on the statement of facts presented by Lowe’s in its motion. This statement of facts is supported by sworn testimony and supporting documents.

McMillin opposes the motion, reasserting his allegations. Docket Nos. 43-44. McMillin disputes approximately five of Lowe’s 94 statements of facts, none of which are material, and does not to respond to the merits of Lowes’s motion by affidavit or other evidence. The uncontroverted evidence proffered by Lowe’s reveals the following. McMillin was hired by Lowe’s on January 29, 2018, as a Customer Service Associate at its Mount Juliet, Tennessee, store. Docket No. 39-1, p. 2. McMillin later applied for and was promoted to a Sales Specialist–Millwork (SSM) position on June 15, 2019, at Lowe’s Hermitage, Tennessee, location. Id. pp. 4-6. SSMs are responsible for consulting with customers who are interested in purchasing interior doors, exterior doors, windows, and related products. Id. pp. 46-47. In

addition to these sales duties, SSMs are responsible for monitoring inventory levels, displaying merchandise, and maintaining the cleanliness and safety of five aisles of merchandise located in the Millwork Department. Id. pp. 89-95. The Lowe’s Hermitage location employed two SSMs who generally worked split shifts, either 8:00 a.m. to 5:00 p.m. or 12:00 p.m. to 9:00 p.m. Id. pp. 15-16. During the times when no SSM was scheduled, supervisors or other Sales Specialists would assist customers in the Millwork Department. Id. pp. 16-18. For example, Lowe’s also employed two Sales Specialists in each area of Appliances, Flooring, Cabinetry, and Plumbing. Id. p. 3. The Sales Specialists in Appliances, Cabinetry and Millwork reported to a single Dept. Supervisor. (Id.) The Dept. Supervisor reported to an Assistant Store Manager (ASM), who then reported to the Store Manager. Id. p. 9-10. This reporting structure remained the same throughout McMillin’s employment, although the individuals employed in the various roles changed over time as follows. Art Thompson was Department Supervisor in Appliances, Cabinetry and Millwork Dept.

Supervisor until approximately October 2020 when he was replaced by Chris Scherbak. Docket No. 39-1, 5, 8, 10-11. Scherbak (male) remained McMillin’s Dept. Supervisor until approximately February 2023 when he was replaced by Robert Jacobs. Id. pp. 10-11. The ASM was initially Kelly Pennington (female), followed by Maria Polizzi as of May 15, 2021, Adele Mills as of January 29, 2022, and Drew Stark on June 4, 2022. Id. p. 9; Docket No. 39-3, at ¶¶ 4-7). The Store Manager was initially David Ballard through November 19, 2020. Docket No. 39-1, pp. 6-7; Docket No. 39-3 at ¶ 3. Teresse Elzie was hired as Store Manager on October 2, 2021. Docket No. 39-1, p. 10; Docket No. 39-3 at ¶ 2. Jennifer Weems worked as a Customer Service Associate in the Appliance Department

from February 8 through May 8, 2020. Docket No. 39-3 at ¶ 8. While selling appliances was not her job, Weems was known as a “hustler” because of her high-volume appliance sales, outpacing even the Sales Specialists in the Appliances Department and earning an award and bonus for her appliance sales. Docket No. 39-1, p. 26-27. In May 2020, Weems was promoted to SSM to work with McMillin and the pair were assigned identical job duties. Docket No. 39-3 at ¶ 9; Docket No. 39-1, pp. 14, 25. Weems assimilated well to SSM because she had three years of Millwork experience, however, McMillin noticed that almost immediately Weems began abandoning her SSM duties in order to make appliance sales, leaving him to perform Millwork inventory, cleaning, and stocking. Docket No. 39-1, pp. 26-30. McMillin approached Weems about the matter and “she told [McMillin] to [his] face that it was all about the money … She was going to do whatever she had to make the money.” Id. p. 40. McMillin also believed that within weeks of her promotion Weems was changing the Sales ID to her name to credit herself for sales that he had generated. Id. pp. 38-39. Lowe’s policy was to credit the sale to the employee who generated the detail/lead, i.e., made first

contact, no matter who performed the rest of the work, i.e., reviewed the data, built the door/windows, and finalized the sale with the customer. Id. pp. 30-31. Around August 4, 2020, McMillin reported this concern to Pennington who in response sent an email to all Sales Specialists, including Weems, clarifying that Lowe’s policy was to award the sale to the individual who generated the lead. Id. pp. 41-42. Effective August 1, 2020, Lowe’s Sales Specialists became eligible to participate in the Sales Specialist Incentive Bonus Plan (Bonus Plan). Id. pp. 43-45, 126-128. Under the Bonus Plan, Sales Specialists were rewarded with a cash bonus if they individually achieved or exceeded their Sales Per Hour Target (SPH Target) with the average ticket being above a certain

minimum. Id. The more an employee’s actual sales per hour exceeded the SPH Target, the higher the bonus payout. Id. p. 84. The SPH Targets were set by Lowe’s Corporate Office and were consistent among departments. Docket 39-3 at ¶ 10. On August 15, 2020, McMillin acknowledged the written Bonus Plan. Docket No. 39-1 pp. 44-45. SSMs had the lowest SPH Target of all departments, $280 per hour. Id. p. 35. Despite the SSM SPH Target being the lowest, McMillin believed it was unattainable. Id. p. 46. The Bonus Plan contemplated that Sales Specialists could make sales in other departments and states “Sales captured outside of the Specialists assigned department are eligible and counted towards the overall SPH performance.” Id. p. 47. McMillin did not have the technical experience needed to sell appliances; however, he did have the experience needed to sell cabinets, plumbing, electrical, roofing, and heating and air. Id. pp. 19-21. McMillin understood that Lowe’s main goal was to make sales and was constantly counseled about how to “stop what you’re doing and go get the money.” Id. pp. 32, 56.

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McMillin v. Lowe's Home Centers, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mcmillin-v-lowes-home-centers-llc-tnmd-2024.