MCINTYRE v. REALPAGE, INC.

CourtDistrict Court, E.D. Pennsylvania
DecidedAugust 25, 2020
Docket2:18-cv-03934
StatusUnknown

This text of MCINTYRE v. REALPAGE, INC. (MCINTYRE v. REALPAGE, INC.) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
MCINTYRE v. REALPAGE, INC., (E.D. Pa. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

PATRICIA MCINTYRE, : CIVIL ACTION on behalf of herself and all others : similarly situated, : Plaintiff, : v. : No. 18-3934 : REALPAGE, INC., d/b/a ON-SITE, : Defendant. :

MEMORANDUM I. INTRODUCTION This case arises from the inaccurate reporting of eviction records about tenant applicants to landlords and property managers. Tenant applicant, Patricia McIntyre (“Plaintiff”), on behalf of herself and similarly situated individuals, filed this consumer class action against RealPage, Inc. (“Defendant”) for violations of the Fair Credit Reporting Act, 15 U.S.C. § 1681, et seq. (the “FCRA”). Plaintiff alleges that Defendant has failed to “assure” the “maximum possible accuracy” of its reporting of eviction records before selling the data and its reports to prospective landlords, who rely on those reports to assess and screen tenant applicants. Plaintiff alleges that due to Defendant’s deficient practices in its collection and updating of the records it reports to landlords, Defendant has inaccurately reported thousands of negative dispositions that had been resolved in the tenants’ favor. Plaintiff seeks uniform statutory damages under FCRA section 1681n for herself and other class members. Before the Court is Plaintiff’s Motion for Class Certification (ECF No. 41).

Defendant filed its Response in Opposition (ECF No. 51), and Plaintiff filed its Reply (ECF No. 56). The Court heard oral argument on June 4, 2020. ECF No. 58. The Motion is fully briefed for consideration.

II. BACKGROUND Plaintiff is an adult individual who resides in Philadelphia, Pennsylvania. ECF No. 1 at 2. Defendant is a nationwide consumer reporting agency (“CRA”) and is regulated by the FCRA. ECF No. 41-1 at 10. Defendant is headquartered in

Richardson, Texas, and regularly conducts business in the Commonwealth of Pennsylvania. ECF No. 1 at 2. Defendant operates its tenant screening business through two wholly owned

subsidiaries, “On-Site” and “LeasingDesk.” ECF No. 41-1 at 10. Defendant acquired “On-Site,” and certain assets of On-Site Manager, Inc., in September 2017. Id. The “LeasingDesk” division has been in place for many years, and most of Defendant’s employees have duties and responsibilities that span both divisions

or “platforms.” Id. According to Defendant’s corporate representatives, Defendant utilizes a unified screening business that operates and produces both “On-Site” and “LeasingDesk” branded tenant screening reports. Id. at 11.

The screening reports Defendant creates are used by landlords and property managers to determine whether they should approve or decline a prospective tenant’s lease application. Id. According to Plaintiff, Defendant purchases its

eviction information “from private third-party vendors instead of retrieving the actual underlying court records themselves—or even more manageable digital representations—for the purpose of creating and selling consumer reports to third

party landlords and rental property managers.” Id. The information Defendant purchases is “merely a summary prepared by its vendors that does not include all the information or the most up-to-date information available at the courthouses or government offices where the records themselves are housed in conjunction with

the day-to-day functioning of those entities.” Id. at 12. Plaintiff alleges that both screening divisions, “On-Site” and “LeasingDesk,” use the same data from the same vendor, LexisNexis. Id. (emphasis in original).

Defendant’s chief financial officer executed the contract with LexisNexis. Id. To date, Defendant has not produced any other contracts concerning its acquisition of public record information in this matter and Defendant’s chief financial officer testified that he is not aware of another one. Id.

According to Plaintiff, regulators investigated the three leading credit reporting agencies, TransUnion, LLC, Equifax Information Services, LLC, and Experian Information Solutions, Inc. (the “Big Three”), for purchasing “distilled,

incomplete public records summaries from LexisNexis.” ECF No. 1 at 3. As a result, following a finding that this practice failed to meet certain minimum standards, the Big Three ended their regular collection, or “feed,” from

LexisNexis. ECF No. 41-1 at 13. Plaintiff posits that “[a]lthough the Big Three stepped back from LexisNexis and using public records information in their consumer reporting products, other CRAs, like Defendant, continue to do so.”

Id. at 14. Defendant’s contract with LexisNexis states that LexisNexis is supposed to deliver court updates to public records when an eviction proceeding had been withdrawn, dismissed, vacated, or satisfied. Id. at 15. Plaintiff points out that the

“contract also provides that such information is to be provided only when ‘commercially reasonable.’” Id. Plaintiff alleges that “based upon [this] common policy and practice, Defendant regularly reports inaccurate and out-of-date eviction

information pertaining to cases and judgments that have been dismissed, withdrawn, satisfied, or have resulted in a judgment for the tenant.” ECF No. 1 at 5. Accordingly, “[c]onsumers who have obtained the dismissal, withdrawal of an eviction matter, satisfied an eviction judgment, or prevailed in an eviction matter

are prejudiced in their ability to obtain leased housing.” Id. at 5-6. Allegations Specific to Proposed Lead Plaintiff In Plaintiff’s case, she alleges that “Defendant reported three eviction cases

from Philadelphia, and all three were inaccurate.” ECF No. 41-1 at 7. One eviction had been voluntarily withdrawn, a second that was vacated and dismissed, and a third that was satisfied years before Defendant prepared its report on Plaintiff. Jd. Defendant failed to report these favorable final dispositions, “even though it admits in its internal documents and in deposition testimony that it should have done so.” Id. at 7 (emphasis in original). Plaintiff suggests, “LexisNexis simply never bothered to spend the money to go back to the courts regularly and get those updates, and Defendant never bothered to notice before Plaintiff disputed those records through her attorneys filing this lawsuit.” /d. at 15. On or about October 26, 2017, Plaintiff applied to rent an apartment in Philadelphia. ECF No. 1 at 6. Defendant prepared a screening report about Plaintiff, under its trade name “On-Site,” and charged a fee for doing so. /d. The report included a section labeled “Landlord Tenant Court Records.” Jd. The first inaccurate and out-of-date item appeared, in relevant part, as follows:

Date Filed Court Case Number | Notice Type 12/2016 PHILADELPHIA 1612063568 pene meet [ee PATRICIA MCINTYRE Address Comments 3701 CONSHOHOCKEN AV. 31 921 PHILADELPHIA, PA 19131 DUFFIELD HOUSE ASSOC

Id. at 7. According to Plaintiff, “[t]his information was inaccurate and out-of-date

because the complaint filed against Plaintiff in case LT-16-12-06-3568 on December 6, 2016 was reduced to judgment on February 15, 2017, but that judgment was vacated on May 18, 2017 and the case itself was withdrawn/dismissed on July 28, 2017.” /d. (emphasis in original). Documents reflecting these updates were filed on the publicly available case docket contemporaneously with their entry. Jd. As of the date of the report, Defendant had failed to update the status of the December 6, 2016 filing for nearly six months. /d. The report contained no reference to the vacatur of the judgment or the withdrawal of the case. /d. The second inaccurate and out-of-date entry appeared, in relevant part, as follows:

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