McGlenn v. Driveline Retail Merchandising Inc

CourtDistrict Court, C.D. Illinois
DecidedApril 23, 2020
Docket2:18-cv-02097
StatusUnknown

This text of McGlenn v. Driveline Retail Merchandising Inc (McGlenn v. Driveline Retail Merchandising Inc) is published on Counsel Stack Legal Research, covering District Court, C.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
McGlenn v. Driveline Retail Merchandising Inc, (C.D. Ill. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF ILLINOIS, URBANA DIVISION

LYNN MCGLENN, on behalf ) of herself and all others ) similarly situated, ) ) Plaintiff, ) ) v. ) No. 18-cv-2097 ) DRIVELINE RETAIL ) MERCHANDISING, INC., ) ) Defendant. )

OPINION TOM SCHANZLE-HASKINS, U.S. MAGISTRATE JUDGE: This matter comes before the Court on Defendant Driveline Retail Merchandising, Inc.’s (Driveline) Motion to Compel Plaintiff Lynn McGlenn to Respond to Discovery (d/e 55) (Motion). For the reasons set forth below, the Motion is ALLOWED in part and DENIED in part. BACKGROUND Driveline provides retail merchandising services throughout the nation, including all fifty States, Washington DC, Puerto Rico, Virgin Islands, and Guam. Driveline sets up product displays and shelves products at big-box retail establishments. Driveline’s principle place of business is in this District. Plaintiff Lynn McGlenn lives in Georgia and formerly worked for Driveline. See First Amended Class Action Complaint (d/e 44) (Amended Complaint) ¶¶ 1-2, 4.

On January 25, 2017, an as yet unknown person sent a phishing email (Phishing Email) to a Driveline employee in Driveline’s payroll department. The Phishing Email falsely identified the sender as Driveline’s

Chief Financial Officer. The Phishing Email asked the Driveline employee to send a copy of the W-2 information for Driveline employees for the 2016 tax year. The Driveline employee complied, believing he or she was sending the information to Driveline. As a result, the unknown person who

sent the Phishing Email received the 2016 W-2 information for 15,878 Driveline employees in 2016, including names, addresses, Social Security Numbers, and other Personal Identifying Information (sometimes called

PII). See Amended Complaint ¶¶ 13-16, 6; Defendant’s Objection to Plaintiff’s Renewed Motion for Class Certification (With Supporting Memorandum) (d/e 54) (Class Certification Objection), at 1. McGlenn alleges six claims on behalf of herself and all affected

current and former Driveline employees. Excluded from the classes are officers, directors and legal representatives of Driveline and the judges and court personnel to whom this case may be assigned and any members of

their immediate families. (Proposed Class or Class). Amended Complaint ¶ 63-64. She alleges claims for negligence (Count I); invasion of privacy (Count II); breach of implied contract (Count III); breach of fiduciary duty

(Count IV); violation of the Illinois Personal Information Protection Act, 815 ILCS 530/1 et seq. (Count V); and violation of the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505/1 et seq. (Count VI).

McGlenn alleges that the amount in controversy exceeds $5,000,000.00. Amended Complaint ¶ 3. McGlenn alleges that she and the Proposed Class suffered several types of damage. Driveline sent out a notice letter (Notice) to the

Proposed Class on February 14, 2017. McGlenn alleges that shortly after receiving the Notice, she learned that someone used her Personal Identifying Information to open a credit card account with Capitol One

Bank. McGlenn alleges that she spent 10 hours closing the fraudulent account. McGlenn further put a freeze on her credit report. She alleges that she spends time weekly reviewing her credit report. Amended Complaint ¶¶ 17-19.

McGlenn further alleges that she and the other members of the Proposed Class of Driveline “are now, and for the rest of their lives will be, at a heightened risk of further identity theft and fraud.” Amended Complaint

¶ 20. She alleges numerous other damages from the January 25, 2017 Phishing Email. McGlenn refers to the January 25, 2017, Phishing Email event in the Amended Complaint as the Data Disclosure. McGlenn alleges

that she and the Proposed Class have suffered damages from: a. Unauthorized use and misuse of their PII;

b. The loss of the opportunity to control how their PII is used;

c. The diminution in value of their PII;

d. The compromise, publication and/or theft of their PII;

e. Out-of-pocket costs associated with the prevention, detection, recovery and remediation from identity theft or fraud;

f. Lost opportunity costs and lost wages associated with effort expended and the loss of productivity from addressing and attempting to mitigate the actual and future consequences of the Data Disclosure, including but not limited to efforts spent researching how to prevent, detect, contest and recover from identity theft and fraud;

g. Delay in receipt of tax refund monies;

h. Lost opportunity and benefits of electronically filing of income tax returns;

i. The imminent and certain impending injury flowing from potential fraud and identity theft posed by their PII being placed in the hands of criminals;

j. The continued risk to their PII, which remains in the possession of Driveline and is subject to further breaches so long as Driveline fail to undertake appropriate measures to protect the PII in their possession; and

k. Current and future costs in terms of time, effort and money that will be expended to prevent, detect, contest, remediate and repair the impact of the Data Disclosure for the remainder of the lives of Plaintiff and Class members.

Amended Complaint ¶ 58. McGlenn further alleges: As a direct and proximate result of Driveline’s wrongful actions and inaction and the resulting Data Disclosure, Plaintiff and Class members have been placed at an imminent, immediate, and continuing increased risk of harm from identity theft and identity fraud, requiring them to take the time which they otherwise would have dedicated to other life demands such as work and effort to mitigate the actual and potential impact of the Data Disclosure reach on their lives including, inter alia, by placing “freezes” and “alerts” with credit reporting agencies, contacting their financial institutions, closing or modifying financial accounts, closely reviewing and monitoring their credit reports and accounts for unauthorized activity, and filing police reports. This time has been lost forever and cannot be recaptured.

Amended Complaint ¶ 59. McGlenn alleges: As a result of Driveline’s negligence, Plaintiff and the Class members have suffered and will continue to suffer damages and injury including, but not limited to: identity theft, out-of- pocket expenses associated with addressing false tax returns filed; current and future out-of-pocket costs in connection with preparing and filing tax returns; loss or delay of tax refunds as a result of fraudulently filed tax returns; out-of-pocket expenses associated with procuring robust identity protection and restoration services; increased risk of future identity theft and fraud, and the costs associated therewith; and time spent monitoring, addressing and correcting the current and future consequences of the Data Disclosure.

Amended Complaint ¶ 98.

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