McCulloch v. Hartford Life and Accident Insurance Company

District Court, N.D. California·Decided December 29, 2020·No. 3:19-cv-07716·Unknown

Opinion

KRISTIN E. MCCULLOCH, Case No. 19-cv-07716-SI

Plaintiff, FINDINGS OF FACT AND v. CONCLUSIONS OF LAW; ORDER DENYING DEFENDANT’S HARTFORD LIFE AND ACCIDENT OBJECTION TO EXTRINSIC INSURANCE COMPANY, EVIDENCE Defendant. Re: Dkt. Nos. 40, 43 Plaintiff Kristin E. McCulloch challenges Hartford Life and Accident Insurance Company’s (“Hartford Life”) denial of plaintiff’s long-term disability (“LTD”) claim under the Employee Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C. § 1001 et. seq. On December 4, 2020, the Court held a bench trial. Currently before the Court are parties’ cross motions for judgment pursuant to Federal Rule of Civil Procedure 52. The parties have agreed that the proper standard of review is de novo. Dkt. Nos. 34 at 17; 35 at 2. This order comprises the findings of fact and conclusions of law required by Federal Rule of Civil Procedure 52(a). For the reasons set forth below, the Court GRANTS plaintiff’s motion for judgment and DENIES defendant’s motion for judgment. In support of plaintiff’s claim that Harford Life erred in denying her Long Term Disability (“LTD”) claim, plaintiff submitted a letter from the Social Security Administration (“SSA”) awarding plaintiff monthly disability benefits. Ex. 3 Dkt. No. 35. The SSA letter is not in the administrative record because it was issued after Hartford Life completed a final review of plaintiff’s letter was extrinsic evidence. Dkt. No. 40. Generally, bench trials arising under ERISA are limited to the administrative record. Opeta v. Northwest Airlines Pension Plan for Cont. Emp., 484 F.3d 1211, 1217 (9th Cir. 2007). However, the Court has discretion to consider extrinsic evidence when circumstances clearly establish that additional evidence is necessary to conduct an adequate de novo review of the benefit decision. Mongeluzo v. Baxter Travenol Long Term Disability Ben. Plan, 46 F.3d 938, 943-944 (9th Cir. 1995). After carefully considering the parties’ arguments on the SSA letter, the Court finds that the SSA letter is necessary for an adequate review of Hartford Life’s denial of plaintiff’s LTD claim. See Montour v. Hartford Life & Acc. Ins. Co., 588 F.3d 623, 635 (9th Cir. 2009) (“not distinguishing the SSA’s contrary conclusion may indicate a failure to consider relevant evidence”); see e.g., Nagy v. Group Long Term Disability Plan for Employees of Oracle America, Inc., 183 F.Supp.3d 1015, 1025-26 (N.D. Cal. 2016) (admitting SSA decision where decision occurred over a year after administrator denied plaintiff’s appeal of denial of benefits); Schramm v. CNA Fin. Corp. Insured Grp. Ben. Program, 718 F.Supp.2d 1151, 1165 n4 (N.D. Cal. 2010) (“The Court considers Plaintiff's award of SSDI benefits because it constitutes additional evidence that she could not have presented in the administrative process.”). A. Parties Plaintiff Kristin E. McCulloch, now fifty-one years old, was an Employee Benefits Insurance Agent for BB&T Corporation from June 2015 to March 2018. See Dkt. No. 34 at 4; Dkt. No. 35 at 5. Plaintiff’s annual salary was approximately $319, 353. AR 567. Plaintiff suffers from involuntary tremors and body jerking, fatigue, and cognitive impairment. AR 85, 105. Plaintiff cannot drive because of her involuntary tremors and body jerking. AR 1654. Plaintiff’s conditions are either the result of Lyme disease, Central Nervous System Vasculitis, or Fibromyalgia syndrome. AR. 277, 1654. Hartford Life insures short term disability (“STD”) and long term disability (“LTD”) benefits under a group disability Plan (“Plan”), effective January 1, 2004. AR 325. Defendant is also the administrator of the Plan and determines whether a claimant is disabled under the terms of the Plan. AR 346. Plaintiff was a covered participant of defendant’s LTD and STD Plans. AR 82, 103. Plaintiff left her job as an Employee Benefits Insurance Agent in March 2018 and applied for STD benefits. On June 18, 2018, Hartford Life approved plaintiff’s STD claim. AR 1652. Hartford life stated that plaintiff’s disability, involving brain inflammation, headaches, body jerking that caused plaintiff to lose her ability to drive, and tremors, was medically supported. AR 1654. Plaintiff applied for LTD benefits on August 17, 2018. AR 78-79. On November 2018, Hartford Life denied plaintiff’s LTD claim and stated that plaintiff failed to confirm the severity of her symptoms through objective testing. AR 103-08. Plaintiff appealed defendant’s denial of plaintiff’s LTD claim. AR 533-552. On November 20, 2019, defendant denied plaintiff’s appeal and upheld its prior determination that plaintiff was not entitled to LTD benefits under the Plan. AR. 82-87. On November 22, 2019, plaintiff filed a complaint against Hartford Life, alleging a cause of action under 29 U.S.C. § 1132(a)(1)(B) to recover LTD benefits under the terms of Hartford Life’s Plan. Dkt. No. 1, Compl. ¶ 1. B. Relevant Insurance Plan Provisions Hartford Life’s LTD Plan provides that Hartford Life will pay a monthly disability benefit to an employee issued under the Plan if Hartford Life receives proof of continued disability after a 36-month “Elimination Period.” AR 1861-1870. The Plan awards disability benefits based on whether a claimant is a Class 1 or Class 2 employee.1 AR 1863. The Plan defines disability as a condition that “prevent[s] a claimant from performing one

1 The parties dispute whether plaintiff is a Class 1 or Class 2 employee. However, the parties or more of the Essential Duties of Your Occupation during the Elimination Period.”2 AR 1870. “Your Occupation” is defined as the Essential Duties a claimant performs for his or her employer. AR 1874. The Plan defines an “Essential Duty” as a duty that is substantial, fundamental or inherent to the occupation, and cannot be reasonably omitted or changed. AR 1871. A disability must be caused from accidental bodily injury, sickness, mental illness, substance abuse, or pregnancy. Id. C. Plaintiff’s Occupation 1. BB&T’s Job Description BB&T’s job description explains that plaintiff, as an Employee Benefits Insurance Agent, was “[r]esponsible for solicitation, analysis, and placement of complex group health, group life, disability and other ancillary product cases for key clients.” AR 485, 1612. The job description states that the essential duties of plaintiff’s occupation are to “[d]evelop and maintain prospect list through internal and external sources for large case work”; “develop marketing plan and production goals annually”; “[d]eliver timely service, advice and professional counsel to the bank’s clients”; and “[s]tay abreast of insurance industry trends and pursue[] continuing education.” AR 485, 1612. Plaintiff was required to maintain client relations and meet a yearly sales quota. In doing so, plaintiff negotiated renewals, problem-solved, planned insurance designs, and performed financial modeling of different insurance carriers. AR 1199. Plaintiff had 15 clients, some of which were large companies with more than 100 employees. Id. Plaintiff drove to meet with each client once every three months. Id.

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