McBratnie v. Amazon.com, Inc.

CourtDistrict Court, E.D. Michigan
DecidedJuly 22, 2025
Docket2:24-cv-12914
StatusUnknown

This text of McBratnie v. Amazon.com, Inc. (McBratnie v. Amazon.com, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Michigan primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
McBratnie v. Amazon.com, Inc., (E.D. Mich. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION CAROL ANN MCBRATNIE,

Plaintiff, Case No. 24-cv-12914 Hon. Matthew F. Leitman v. AMAZON.COM, INC.,

Defendant. __________________________________________________________________/ ORDER (1) OVERRULING PLAINTIFF’S OBJECTIONS TO REPORT AND RECOMMENDATION AND ORDER (ECF Nos. 41), (2) ADOPTING RECOMMENDED DISPOSITION OF REPORT AND RECOMMENDATION (ECF No. 37), (3) GRANTING DEFENDANT’S MOTION TO COMPEL ARBITRATION (ECF No. 25), AND (4) DENYING PLAINTIFF’S MOTION FOR PRELIMINARY INJUNCTION (ECF No. 19)

Plaintiff Carol Ann McBratnie is a former Amazon Flex Delivery Partner with Defendant Amazon.com, Inc. (“Amazon”). In that role, McBratnie delivered packages for Amazon pursuant to a written agreement between the parties. In 2024, Amazon informed McBratnie that she was no longer eligible to participate in the Amazon Flex program. McBratnie says that her termination from the Flex program was wrongful. In this action, she brings several claims against Amazon arising out of her termination. (See Am. Compl., ECF No. 9.) Now before the Court are two motions: (1) Amazon’s motion to compel arbitration pursuant to an arbitration agreement in the parties’ contract (see Mot., ECF No. 25) and (2) McBratnie’s motion for a preliminary injunction (see Mot., ECF No. 19). On May 20, 2025, the assigned Magistrate Judge issued a report and

recommendation in which he recommended that the Court grant Amazon’s motion and deny McBratnie’s motion (the “R&R”). (See R&R, ECF No. 37.) That same day, the Magistrate Judge also issued a separate order denying several other non-

dispositive motions that McBratnie had filed. (See Order, ECF No. 38.) McBratnie has now filed objections to both the R&R and the Magistrate Judge’s separate May 20 order. (See Obj., ECF No. 41.) The Court has carefully reviewed McBratnie’s objections, and for the reasons

explained below, the Court OVERRULES them. The Court will therefore ADOPT the recommended disposition of the R&R, DENY McBratnie’s motion for a preliminary injunction, and GRANT Amazon’s motion to compel arbitration.

I A The Magistrate Judge described the factual background of this dispute in detail in the R&R. (See R&R, ECF No. 37, PageID.1061-1065.) In brief, in order to

deliver all of the packages that its customers purchase on a daily basis, Amazon “allows individual independent contractors to ‘enroll in the Amazon Flex program’ as ‘Delivery Partners’ to make local customer deliveries on behalf of Amazon.” (Id.,

PageID.1061-1062, quoting Decl. of Nick Jones, Director of Amazon Flex Americas, at ¶¶ 3, 6, ECF No. 25-1, PageID.656-657.) In September 2018, McBratnie agreed to become such a Delivery Partner. (See Jones Decl. at ¶ 23, ECF

No. 25-1, PageID.661.) When she did so, she agreed to certain “terms of service” that governed her relationship with Amazon. (See id. at ¶ 22, PageID.661.) Amazon updated these “terms of service” several times during McBratnie’s tenure as a

Delivery Partner. (See id.) The operative “terms of service” were issued on December 29, 2022 (the “Contract”). (See id. at ¶ 35, PageID.664. See also Contract, ECF No. 25-7.) The Contract provided, among other things, that McBratnie would deliver

packages for Amazon using her own vehicle and, in exchange, Amazon would “pay [her] fees in the amounts indicated in the Amazon Flex app.” (Contract, ECF No. 25-7, PageID.728.) The parties also agreed in the Contract to arbitrate claims against one another.1 For example, on the first page of the Contract, the Contract provided,

in bold and all capital letters, that “YOU AND AMAZON AGREE TO RESOLVE DISPUTES BETWEEN YOU AND AMAZON ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. YOU AND AMAZON

WAIVE THE RIGHT TO PURSUE THE RESOLUTION OF ANY SUCH DISPUTE IN A COURT AND WAIVE THE RIGHT TO A TRIAL BY JURY.”

1 When McBratnie first joined the Amazon Flex program, she had the right to “opt- out” of the obligation to arbitrate her claims with Amazon, but she chose not to exercise that right. (See Jones Decl. at ¶¶ 23, 27, ECF No. 25-1, PageID.661, 663.) (Id., PageID.727.) The Contract also included a detailed arbitration provision. In relevant part, that arbitration agreement provided that:

THE PARTIES WILL RESOLVE BY FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT OR TRIAL BY JURY, ANY DISPUTE OR CLAIM, WHETHER BASED ON CONTRACT, COMMON LAW, OR STATUTE, ARISING OUT OF OR RELATING IN ANY WAY TO THIS AGREEMENT, INCLUDING TERMINATION OF THIS AGREEMENT, TO YOUR PARTICIPATION IN THE PROGRAM, OR TO YOUR PERFORMANCE OF SERVICES. TO THE EXTENT PERMITTED BY LAW, THE PRECEDING SENTENCE APPLIES TO ANY DISPUTE OR CLAIM THAT OTHERWISE COULD BE ASSERTED BEFORE A GOVERNMENT ADMINISTRATIVE AGENCY.

[ . . . ]

Notwithstanding any provision in the AAA rules, the parties agree that a court of law must resolve any dispute concerning the validity and enforceability of the Agreement as a whole, the applicability of any exemption to the Federal Arbitration Act, and the validity, enforceability or interpretation of the provisions in subsections b) through i) of this Section 11. The arbitrator must resolve all other disputes, including the arbitrability of claims pursuant to such other provisions.

The interpretation and enforcement of this Agreement is governed by the law of the state of Delaware without regard to its conflict of laws principles, except for Section 11 of this Agreement, which is governed by the Federal Arbitration Act and applicable federal law. If, for any reason, the Federal Arbitration Act is held by a court of competent jurisdiction not to apply to Section 11 of this Agreement, the law of the state of Delaware and the Delaware Uniform Arbitration Act, 10 Del. C. § 5701 et seq. will govern Section 11 of this Agreement, including without limitation the common law of contracts of such state in the event that any statute could be interpreted as limiting the right of Amazon or you to arbitrate disputes pursuant to Section 11 of this Agreement. Nothing in this choice of law provision shall preclude the application of Delaware law to compel arbitration if a court of competent jurisdiction is unable to determine the application of the Federal Arbitration Act without discovery.

(Id., PageID.732-734.)

On October 26, 2024, Amazon “notified [McBratnie] that she was no longer eligible to deliver with Amazon Flex because she repeatedly violated the [Contract] by not attempting to deliver all packages in her block, selecting inaccurate reason codes . . . about why packages were undeliverable, and frequently contacting driver support for delivery exemptions.” (R&R, ECF No. 37, PageID.1065, citing Notice of Terms of Service Termination, ECF No. 9-2, PageID.92.) B McBratnie filed this action against Amazon on November 1, 2024. (See Compl., ECF No. 1.) In McBratnie’s Amended Complaint, she alleges that Amazon breached the Contract in several ways and that Amazon violated the Fair Labor Standards Act. (See Am. Compl. at ¶¶ 11, 81, 173, ECF No. 9, PageID.50, 62-63, 77.) She further claims that notwithstanding the arbitration provision in the Contract, Amazon may not compel her to arbitrate her claims because the claims are exempt from arbitration under what is known as the “Section One Exemption” to the Federal Arbitration Act (the “FAA”). (See id., at ¶ 16, PageID.50-51, citing 9 U.S.C.

§ 1, PageID.50-51.) The Section One Exemption provides that the FAA “shall [not] apply to contracts of employment of seamen, railroad employees, or any other class of workers engaged in foreign or interstate commerce.” 9 U.S.C. § 1.

On February 12, 2025, Amazon filed a motion to compel arbitration. (See Mot., ECF No.

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McBratnie v. Amazon.com, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/mcbratnie-v-amazoncom-inc-mied-2025.