Mazen Agha v. Uber Technologies, Inc.

Court of Appeals for the Seventh Circuit·Decided August 26, 2025·No. 24-1749·Published

Opinion

In the

United States Court of Appeals For the Seventh Circuit

No. 24-1749 MAZEN HASAN AGHA, et al., Plaintiffs-Appellees, v.

UBER TECHNOLOGIES, INC., Defendant-Appellant.

Appeal from the United States District Court for the Northern District of Illinois, Eastern Division. No. 1:23-cv-17182 — Matthew F. Kennelly, Judge.

ARGUED DECEMBER 10, 2024 — DECIDED AUGUST 26, 2025

Before KIRSCH, LEE, and KOLAR, Circuit Judges. LEE, Circuit Judge. Four drivers brought claims against Uber Technologies, Inc., alleging that Uber violated the Fair Labor Standards Act (FLSA) and Illinois wage laws by misclassifying them as independent contractors, rather than employees , and thus failing to pay them the statutorily mandated minimum wage, overtime, and business expenses. In response, Uber asked the district court to compel the drivers to arbitrate their claims under the Federal Arbitration Act 2 No. 24-1749

(FAA) and the Illinois Uniform Arbitration Act (IUAA), citing the arbitration provisions contained in their driver agreements . The district court granted Uber’s request as to three of the four drivers.

As for the fourth, Ken Zurek, he had filed his own lawsuit against Uber in Illinois state court a year before joining the present case. Like here, Uber asked the state court to compel arbitration, citing the same arbitration provisions in its driver agreements with Zurek. The state court, however, concluded that the arbitration provisions were ineffectual because Zurek had exercised his right to opt out of the applicable arbitration agreement with Uber.

Given the state court’s decision, the district court determined that the doctrine of issue preclusion blocked Uber from relitigating the effect of the arbitration agreements on Zurek’s claims that arose after his opt-out of the arbitration agreement in the 2022 PAA and denied Uber’s motion to compel arbitration as to Zurek. Uber appeals. Because we find the district court’s analysis to be sound, we affirm.

I

A. Uber’s Driver Agreements Uber operates an app-based platform connecting drivers with customers. An Uber driver must agree to a Platform Access Agreement (PAA) with Uber (or one of its subsidiaries) before providing transportation services through Uber’s platform . 1 Each PAA includes an arbitration provision, whereby

1 Uber’s wholly-owned subsidiaries facilitate different services, and

drivers enter into agreements with subsidiaries depending on the services

No. 24-1749 3

the parties agree to arbitrate all disputes between the driver and Uber, with some exceptions not relevant here.

The PAAs, however, also contain an opt-out provision, which permits any driver who does not wish to be subject to mandatory arbitration to opt out (by mail or email) within thirty days of agreeing to the arbitration provision. The crux of this appeal is § 13.8(c) of the PAAs, which appears to narrow the applicability of this opt-out right:

Any opt out of this Arbitration Provision does not affect the validity of any other arbitration agreement between you and us. If you opt out of this Arbitration Provision and at the time of your receipt of this Agreement you were bound by an existing agreement to arbitrate disputes arising out of or related to your use of our Platform and Driver App, that existing arbitration agreement will remain in full force and effect. During their time driving for Uber, all four plaintiffs entered into a number of PAAs on various occasions (when, for example, Uber updated the PAA’s terms). Zurek entered into a PAA in 2020, 2021, and again in 2022. Zurek did not opt out of the arbitration agreement after agreeing to the 2020 PAA,

they wish to provide and the online platforms they would like to access. Peer-to-peer transportation drivers enter into PAAs with Raiser, LLC; food delivery drivers enter into PAAs with Portier, LLC; and item delivery drivers enter into PAAs with Schleuder, LLC. The relevant provisions of the PAAs of Uber and its subsidiaries appear to be materially indistinguishable , and because neither side has argued the distinctions matter, we rely on the contractual language from Raiser, LLC’s PAA, which is the focus of the parties’ arguments.

4 No. 24-1749

but he did exercise his opt-out right after entering into the 2021 and 2022 PAAs. B. State Court Action Before joining this action, Zurek had filed suit against Uber in Illinois state court. There, he alleged that, in 2023, Uber had violated a provision of the Chicago Municipal Code by terminating his access to the Uber Driver App after a background check had revealed prior arrests. Zurek asked the state court to grant temporary and preliminary injunctive relief requiring Uber to allow him to use the App and barring Uber from considering his prior arrests in deciding whether he could access the App.

Uber filed a motion asking the court to dismiss the case or, alternatively, to compel arbitration. According to Uber, even though Zurek’s dispute with Uber arose after the execution of Zurek’s 2022 PAA, § 13.8(c) makes clear that the arbitration provision from his 2020 PAA still applied to his claim despite his opt-out under the 2022 agreement.

The state court rejected Uber’s argument, reasoning that Uber’s interpretation of § 13.8(c) would nullify Zurek’s unambiguous right to opt out of the arbitration provision in the 2022 PAA and render the opt-out provision meaningless. The state court opined that “[t]he only reasonable interpretation of § 13.8(c) is that [Zurek] would still be bound by the arbitration provision of the 2020 PAA for any dispute arising during the effective period of the 2020 PAA, but not for any dispute arising during the effective period of the 2022 PAA.” In the court’s view, accepting Uber’s interpretation would lead to “the absurd result” of binding a driver who opts out of the

No. 24-1749 5

2022 arbitration agreement to arbitrate any dispute, even if the dispute arises out of the 2022 PAA.

Zurek and Uber also disputed whether Zurek had in fact received and agreed to the 2020 PAA. But the state court found it unnecessary to decide this issue given that Zurek’s claim did not arise when the 2020 PAA was in effect. In any event, the state court noted, Uber had failed to attach any records substantiating its assertion that Zurek had agreed to the 2020 PAA, while Zurek had declared in an affidavit that he had not. Thus, the state court observed, even if the court were to accept Uber’s interpretation of the 2022 PAA, dismissal would be unwarranted.

About two months after the state court issued its decision, the parties settled the case, and the lawsuit was dismissed. C. District Court Proceedings The plaintiffs filed the instant lawsuit in 2023, alleging that Uber improperly classified them as independent contractors rather than employees. According to them, employing this misclassification, Uber refused to pay its drivers the mandated minimum wage and overtime rates, thereby violating the FLSA. Moreover, the plaintiffs assert, Uber failed to reimburse drivers for their necessary business expenses, which violated Illinois law.

That is not all, the plaintiffs say. Uber not only misclassi-

fied the four of them, but also every other Uber driver in Illinois who was similarly situated to them. Accordingly, on February 10, 2024, the plaintiffs asked the district court to conditionally certify the action so that it could proceed as a collective action under the FLSA. On March 4, 2024, Uber filed its motion to compel arbitration.

6 No. 24-1749

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