May v. Delta Air Lines

CourtDistrict Court, D. Minnesota
DecidedJuly 20, 2022
Docket0:21-cv-00710
StatusUnknown

This text of May v. Delta Air Lines (May v. Delta Air Lines) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
May v. Delta Air Lines, (mnd 2022).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

Randall J. May,

Plaintiff, v. MEMORANDUM OPINION AND ORDER Delta Air Lines, Civil No. 21-710 ADM/ECW

Defendant.

_____________________________________________________________________________

Randall J. May, pro se.

Ben D. Kappelman, Esq., and Charles Pults, Esq., Dorsey & Whitney LLP, Minneapolis, MN, on behalf of Defendant. _____________________________________________________________________________

I. INTRODUCTION On April 21, 2022, the undersigned United States District Judge heard oral argument on both Plaintiff Randall J. May’s (“May”) Motion for Summary Judgment [Docket No. 36] and Defendant Delta Air Lines, Inc.’s (“Delta”) Motion for Summary Judgment [Docket No. 48]. May alleges that Delta violated the Americans with Disabilities Act (“ADA”) by failing to provide a reasonable accommodation for his disability and by subjecting him to harassment based on his disability. He also argues that he was constructively discharged because of his disability. For the reasons set forth below, May’s Motion is denied and Delta’s Motion is granted. II. BACKGROUND A. May’s Part-Time and Seasonal Ramp Agent Positions In April 2016, May began working as a ramp agent for Delta. Kappelman Decl. Ex. A (“May Dep.”) [Docket No. 55] at 43, 46, 52. The duties of a ramp agent include transporting customer luggage to and from the aircraft, and loading and unloading the aircraft. Id. at 43-44. Delta employs full-time, part-time, and seasonal ramp agents. First Grenz Decl. [Docket No. 51] ¶¶ 6-8. May was hired as a Ready Reserve Ramp Agent, which is a year-round, part-time position. Id. ¶ 8; May Dep. at 52. May worked three days per week in this position. May Dep. at 47, 51.

In November 2017, May changed positions to a Seasonal Ready Reserve Ramp Agent. Id. at 58. The seasonal position required May to increase his work schedule from three days per week to five days per week. Pl. Mem. Opp’n Summ. J. [Docket No. 60] at 2. Unlike the nonseasonal Ready Reserve Ramp Agent position, part-time schedules were not available for Seasonal Ready Reserve Ramp Agents because Delta used Seasonal Ready Reserve Ramp Agents to meet high demand during Delta’s two busiest seasons---summer and the winter holidays. First Grenz Decl. ¶ 7; Gajria Decl. [Docket No. 52] ¶ 10. Because of the seasonal demands, Delta policy specified that Seasonal Ready Reserve Ramp Agents “must be available to work up to 40 hours during each week of the peak season(s) and the schedule will be

determined by the local leadership based on operational needs.” Gajria Decl. ¶ 10, Ex. A. Seasonal Ready Reserve Ramp Agents were required to sign a form acknowledging this policy. Id. Ex. A. The full-time schedule requirement for Seasonal Ready Reserve Ramp Agents was also dictated by Delta’s corporate budgeting system, which allocated the number of full-time equivalent employees (“FTEs”) that could work as ramp agents at the Minneapolis-St. Paul (“MSP”) location. First Grenz Decl. ¶ 8. The system counted the Seasonal Ready Reserve Ramp Agent position as 1 FTE. Id. If a ramp agent worked less than full time in that position, Delta’s MSP location would potentially be short staffed even though the maximum number of authorized FTEs were employed. Id. After May had completed the winter season, Delta offered him a position as a Seasonal Ready Reserve Ramp Agent for the 2018 summer season. May Dep. at 62-63. The only available schedules for the 2018 summer season were five days per week. Id. at 68, 121; Gajria

Decl. ¶ 10; First Grenz Decl. ¶ 9. May bid on and received a five-day-per-week schedule. May Dep. at 68. After working this schedule for a few weeks, May asked Delta’s scheduler if he could work one less day per week. Id. May did not tell the scheduler why he was requesting a reduced schedule. Id. The scheduler denied May’s request. Id. B. May’s Request for Accommodation On June 2, 2018, May asked Delta for forms to initiate a job accommodation request based on a medical impairment. Id. at 76; Kappelman Decl. Ex. E (“Dep. Ex. 6”) [Docket No. 54, Attach. 1] at 2. An accommodation program manager responded on June 4 by asking what

accommodation May was requesting. May Dep. at 77; Dep. Ex. 6 at 2. May replied that he had Bipolar Affective Disorder and was seeking to reduce his schedule as a Seasonal Ready Reserve Ramp Agent from five days per week to three days per week. May Dep. at 77-78; Dep. Ex. 6 at 2. The next day, May was provided with forms and instructions for requesting an accommodation. May Dep. at 78-79; Dep. Ex. 6 at 1. On June 15, 2018, Delta’s accommodation program received a fax from May’s psychiatrist that included a physician’s certification for job accommodation, as well as an accommodation request form that May had completed. May Dep. at 79-83; Kappelman Dec. Ex. F (“Dep. Ex. 7”) [Docket No. 54, Attach. 1]. The psychiatrist identified May’s restrictions as “3 days/week,” which would be “Temporary” for “1 year.” May Dep. at 80; Dep. Ex. 7 at DELTA000028. On the accommodation request form, May wrote that his impairment of Bipolar Affective Disorder does not affect his ability to do his job “in a part time manner,” but that he becomes “agitated and irritable [when] working more than three-day weeks,” and that he needed “a 3-day 8 hour schedule or 4 day 6 hour schedule.” May Dep. at 82; Dep. Ex. 7 at

DELTA000029. The form asked how the requested accommodations would enable him to perform his job, and May answered, “I will not have the frustration and spikes in mood I have with the longer five-day workweek.” Dep. Ex. 7 at DELTA000029. Accommodation program manager Annelyse Greene (“Greene”) reviewed the forms on June 22, 2018, and telephoned May’s psychiatrist’s office to clarify the medical necessity for May to work three days per week. Gajria Decl. ¶ 13, Ex. B at DELTA000047. After receiving a response from the psychiatrist on June 28, Greene asked May to attend a July 2 meeting to discuss his accommodation request. Id. Ex. B at DELTA000047-48. C. First July 2, 2018 Meeting

On July 2, 2018, May arrived at Delta’s administrative offices for the meeting and waited in the reception area. May Dep. at 94. Delta General Manager Kelly Patton (“Patton”) came to the reception area to escort May to the meeting. Id. May greeted Patton, and Patton asked May how he was doing. Id. The parties disagree about what May said in response. May contends that he responded, “Well, I’m frustrated with this process, but I haven’t blown up at anybody over it yet.” Id. at 95. Patton’s version as reported to human resources manager Leah Gajria (“Gajria”) was that May’s answer was that he had not “blown anyone up today.” Gajria Decl. ¶ 14. Patton proceeded to bring May to the meeting, where the two of them joined Gajria and safety manager Jay Hassett. Accommodation program manager Greene attended by phone. May Dep. at 88-89; Gajria Decl. Ex. B at DELTA000048. May explained in the meeting that he was seeking an accommodation because his psychiatrist had approved him to work three days per week, but his scheduling manager told him he was needed for five days per week. May Dep. at

89-90; Gajria Decl. Ex. B at DELTA000048. Patton informed May that Seasonal Ready Reserve Ramp Agents are scheduled to work 40 hours per week between June and August, and that three- day-per week schedules were not available. May Dep. at 90; Gajria Decl. ¶¶ 10-11, Ex. B at DELTA000048. May was told that he could finish his shift for the day, but that he could no longer continue working as a Seasonal Ready Reserve Ramp Agent because he was not medically able to meet the five-day-per-week requirements of that position. May Dep. at 90; Gajria Decl. ¶ 11.

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