OPINION
COMPTON, Chief Justice.
I.
INTRODUCTION
J. Brian Matthews, a former employee of the University of Alaska, Fairbanks (UAF), filed a grievance disputing UAF’s determination of his period of service with UAF. UAF’s Grievance Council (Council) denied his request for a hearing. On appeal, the superior court affirmed the Council. Matthews appeals. We affirm.
II.
FACTS AND PROCEEDINGS
Matthews was a professor at UAF’s Geophysical Institute (GI) in the early 1980’s. He took sabbatical leave in England during the 1983-84 academic year.
In February 1984 Matthews requested an extension of his leave. UAF denied his request. It informed Matthews that if he did not return he would be required to repay the salary and benefits he had received while on sabbatical.
Matthews did not return to UAF. Juan Roederer, Director of GI, informed Matthews in August 1984 that he considered Matthews to have abandoned and resigned from his position effective June 30, 1984.
In March 1985 Matthews received a benefits projection from the State’s Division of Retirement and Benefits (DRB), which included Matthews’s contract salary for the 1983-84 academic year as one of the three years used in computing his average salary. In early 1993, Matthews applied to begin receiving his retirement benefits. On the basis of information it received from UAF-GI, DRB determined that Matthews was not entitled to credit for the 1983-84 academic year because he had not returned to UAF following his sabbatical. Therefore, it used an earlier, less remunerative year in computing Matthews’s three highest years’ salary average. It computed his retirement benefits correspondingly. DRB informed Matthews of its determination in March 1993.
Over the next several months, Matthews exchanged correspondence with DRB, the President of UAF, and Patty Kastelic, Executive Director of the University of Alaska Statewide Office of Human Resources, as he continued to press his case for inclusion of the salary and service credit from 1983-84 in the computation of his retirement benefits.
In June 1993 Kastelic informed Matthews that his 1983-84 academic year contract salary was not used in calculating the three years’ average because he had not earned the salary projected in the contract;
thus, 1983-84 was not one of his three highest-pay years. She further wrote, “I regret that you have so long misunderstood the details of your three highest years of income cred-it_ Unfortunately, all timelines for internal appeal of this issue have long passed and any grievance would now be found untimely.” Matthews continued to pursue his claim with Kastelic.
In an August 12, 1993 letter to Matthews, Kastelic confirmed that his earnings for the 1983-84 academic year properly were excluded from the salary average calculation. She also confirmed that he was not entitled to service credit for his sabbatical leave because he never returned to UAF. However, she acknowledged that UAF had erred in not refunding to Matthews the retirement contributions he had made during the period for which service credit was subsequently denied. Kastelic included with her letter a check for the full amount of his contributions, $5797.74. She informed him that the letter was her final disposition of the matter and UAF’s internal grievance process allowed him forty-five days to file a grievance.
She enclosed a copy of UAF’s grievance policy.
On September 2 Matthews sent a response to Kastelic, which read in part: “This is formal notification that I intend to appeal to the grievance committee as offered in your letter.” However, he did not file his request for a hearing with the Council until February 9, 1994, approximately 120 working days from the date of Kastelic’s letter and eighty days beyond the deadline. His request included no explanation for the delay.
On March 2 the Council informed Matthews that it had denied his request for a hearing because it was untimely.
On April
5 the Chancellor of UAF informed Matthews that she accepted the Council’s determination that his grievance was untimely, and dismissed his grievance on that basis.
On appeal to the superior court, Appellate Rule 602(a)(2), the court affirmed the Council on the ground that Matthews had waived the right to challenge the Council’s decision by failing to address on appeal its timeliness determination. The superior court further concluded that the Council’s decision not to waive the deadline to appeal was not an abuse of discretion.
Matthews appeals on three grounds. First, he argues that his request for a hearing was not untimely because it was unclear that the forty-five-day time limit for requesting a grievance hearing had begun to run with Kastelic’s August 12, 1993 letter. Second, he argues that this court’s precedents require UAF to decide Matthews’s grievance on the merits. Finally, Matthews argues that UAF should be estopped from demanding his compliance with the timeliness provisions of the grievance policy because UAF also failed to comply with these provisions.
III.
DISCUSSION
A.
Standard of Review
When the superior court acts as an intermediate court of appeal, no deference is given to the superior court’s decision; we independently review the merits of an administrative determination.
Handley v. State, Dep’t of Revenue,
838 P.2d 1231, 1233 (Alaska 1992). We review an agency’s decision not to extend a filing deadline for abuse of discretion.
See Mortvedt v. State, DNR,
858 P.2d 1140, 1142 n. 4 (Alaska 1993);
Forquer v. State, Commercial Fisheries Entry Comm’n,
677 P.2d 1236, 1244 (Alaska 1984).
B.
The Council Did Not Abuse Its Discretion by Denying Matthews’s Request for a Hearing.
1.
The grievance policy’s deadlines are clear, Kastelic clearly informed Matthews that they had begun to run.
Alaska Statute 14.40.170(b)(1) provides that “[t]he Board of Regents may adopt reasonable rules, orders, and plans with reasonable penalties for the good government of the university and for the regulation of the Board of Regents.” Consistent with this grant of authority, the Board has adopted a grievance policy for the resolution of disputes involving university employees.
See McGrath v. University of Alaska,
813 P.2d 1370 (Alaska 1991).
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OPINION
COMPTON, Chief Justice.
I.
INTRODUCTION
J. Brian Matthews, a former employee of the University of Alaska, Fairbanks (UAF), filed a grievance disputing UAF’s determination of his period of service with UAF. UAF’s Grievance Council (Council) denied his request for a hearing. On appeal, the superior court affirmed the Council. Matthews appeals. We affirm.
II.
FACTS AND PROCEEDINGS
Matthews was a professor at UAF’s Geophysical Institute (GI) in the early 1980’s. He took sabbatical leave in England during the 1983-84 academic year.
In February 1984 Matthews requested an extension of his leave. UAF denied his request. It informed Matthews that if he did not return he would be required to repay the salary and benefits he had received while on sabbatical.
Matthews did not return to UAF. Juan Roederer, Director of GI, informed Matthews in August 1984 that he considered Matthews to have abandoned and resigned from his position effective June 30, 1984.
In March 1985 Matthews received a benefits projection from the State’s Division of Retirement and Benefits (DRB), which included Matthews’s contract salary for the 1983-84 academic year as one of the three years used in computing his average salary. In early 1993, Matthews applied to begin receiving his retirement benefits. On the basis of information it received from UAF-GI, DRB determined that Matthews was not entitled to credit for the 1983-84 academic year because he had not returned to UAF following his sabbatical. Therefore, it used an earlier, less remunerative year in computing Matthews’s three highest years’ salary average. It computed his retirement benefits correspondingly. DRB informed Matthews of its determination in March 1993.
Over the next several months, Matthews exchanged correspondence with DRB, the President of UAF, and Patty Kastelic, Executive Director of the University of Alaska Statewide Office of Human Resources, as he continued to press his case for inclusion of the salary and service credit from 1983-84 in the computation of his retirement benefits.
In June 1993 Kastelic informed Matthews that his 1983-84 academic year contract salary was not used in calculating the three years’ average because he had not earned the salary projected in the contract;
thus, 1983-84 was not one of his three highest-pay years. She further wrote, “I regret that you have so long misunderstood the details of your three highest years of income cred-it_ Unfortunately, all timelines for internal appeal of this issue have long passed and any grievance would now be found untimely.” Matthews continued to pursue his claim with Kastelic.
In an August 12, 1993 letter to Matthews, Kastelic confirmed that his earnings for the 1983-84 academic year properly were excluded from the salary average calculation. She also confirmed that he was not entitled to service credit for his sabbatical leave because he never returned to UAF. However, she acknowledged that UAF had erred in not refunding to Matthews the retirement contributions he had made during the period for which service credit was subsequently denied. Kastelic included with her letter a check for the full amount of his contributions, $5797.74. She informed him that the letter was her final disposition of the matter and UAF’s internal grievance process allowed him forty-five days to file a grievance.
She enclosed a copy of UAF’s grievance policy.
On September 2 Matthews sent a response to Kastelic, which read in part: “This is formal notification that I intend to appeal to the grievance committee as offered in your letter.” However, he did not file his request for a hearing with the Council until February 9, 1994, approximately 120 working days from the date of Kastelic’s letter and eighty days beyond the deadline. His request included no explanation for the delay.
On March 2 the Council informed Matthews that it had denied his request for a hearing because it was untimely.
On April
5 the Chancellor of UAF informed Matthews that she accepted the Council’s determination that his grievance was untimely, and dismissed his grievance on that basis.
On appeal to the superior court, Appellate Rule 602(a)(2), the court affirmed the Council on the ground that Matthews had waived the right to challenge the Council’s decision by failing to address on appeal its timeliness determination. The superior court further concluded that the Council’s decision not to waive the deadline to appeal was not an abuse of discretion.
Matthews appeals on three grounds. First, he argues that his request for a hearing was not untimely because it was unclear that the forty-five-day time limit for requesting a grievance hearing had begun to run with Kastelic’s August 12, 1993 letter. Second, he argues that this court’s precedents require UAF to decide Matthews’s grievance on the merits. Finally, Matthews argues that UAF should be estopped from demanding his compliance with the timeliness provisions of the grievance policy because UAF also failed to comply with these provisions.
III.
DISCUSSION
A.
Standard of Review
When the superior court acts as an intermediate court of appeal, no deference is given to the superior court’s decision; we independently review the merits of an administrative determination.
Handley v. State, Dep’t of Revenue,
838 P.2d 1231, 1233 (Alaska 1992). We review an agency’s decision not to extend a filing deadline for abuse of discretion.
See Mortvedt v. State, DNR,
858 P.2d 1140, 1142 n. 4 (Alaska 1993);
Forquer v. State, Commercial Fisheries Entry Comm’n,
677 P.2d 1236, 1244 (Alaska 1984).
B.
The Council Did Not Abuse Its Discretion by Denying Matthews’s Request for a Hearing.
1.
The grievance policy’s deadlines are clear, Kastelic clearly informed Matthews that they had begun to run.
Alaska Statute 14.40.170(b)(1) provides that “[t]he Board of Regents may adopt reasonable rules, orders, and plans with reasonable penalties for the good government of the university and for the regulation of the Board of Regents.” Consistent with this grant of authority, the Board has adopted a grievance policy for the resolution of disputes involving university employees.
See McGrath v. University of Alaska,
813 P.2d 1370 (Alaska 1991).
The Board of Regents’ grievance policy outlines a multi-step process for the resolution of grievances. Step 1 involves attempts at informal resolution “at the lowest administrative level having the authority to resolve the matter.” Step 2 involves informal presentation of the grievance to the Step 1 respondent’s “immediate supervisor.” Step 3 of the policy provides that “[i]f the grievance is not resolved in Step 2, and the griev-ant elects to proceed with the grievance, the grievant shall present a written request for a hearing to the grievance council.” Step 3 further provides:
The request to the grievance council for a hearing shall be made within 15 working days of receipt of the response from the supervisor in Step 2, or within 45 working days of the occurrence giving rise to the grievance, or within 45 working days of the date on which the grievant has learned, or
should reasonably have learned, of such occurrence, whichever is later.
In our view, this language clearly provides that the longest Matthews reasonably could have expected to have to file his request was forty-five working days from the date of the final Step 2 response.
Matthews argues that his request for a hearing was not untimely because it was unclear to him that Step 2 of the grievance process had been closed by Kastelie’s August 12,1993 letter. Matthews states:
The letter was from Patty Kastelie, executive director of the Statewide Office of Human Resources. Nowhere in the letter, or elsewhere, have we found any indication that Patty Kastelie was the alter-ego for either Neta Stilkey or the head of the Geophysical Institute on the Fairbanks Campus. Ms. Kastelie was, in fact, according to her representations and stationary [sic], from a different grievance system (Statewide Services), and a stranger to the grievance system as it involved this grievance. If Professor Matthews is to follow the terms of the Grievance Rules, Ms. Kastelie is a
non-sequitur
and has no effect on the grievance process.
The argument is without merit. Kastelie’s letters clearly demonstrate that she was an employee of UAF, not “from a different grievance system,” and that she was thoroughly familiar with Matthews’s ease. Moreover, the argument is disingenuous in light of Matthews’s September 2 response to Kastel-ie’s August 12 letter: “This is formal notification that I intend to appeal to the grievance committee as offered in your letter.”
2.
There is no precedent or policy mandating the relaxation of deadlines which have been inexcusably ignored.
Matthews argues that policy and precedent “favor resolution on the issues rather than on procedural technicalities.” While we have held that the refusal to relax a deadline for appeal can constitute an abuse of discretion, we have done so where no clear final order existed, or where the final order did not specify the time period for filing an appeal.
Neither circumstance is present here. Kas-telic stated clearly that her August 12 letter represented her final disposition of the matter and that Matthews’ next step was to seek review before the Council. Both Kastelie’s letter and the grievance policy she included with it state that the grievant has forty-five days within which to request a hearing before the Council.
For the grievance process to function effectively, UAF must be free to establish reasonable procedural rules and to demand reasonable compliance with them. Under the circumstances presented in this case, we are not persuaded that there is any reason based on policy or precedent for requiring UAF to
relax its deadlines and address the merits of Matthews’s claim.
3.
UAF’s failure to meet policy deadlines does not estop it from requiring Matthews’s reasonable compliance with the deadlines.
Matthews argues that UAF should be es-topped from requiring compliance with the timelines established in the grievance policy because UAF did not follow them. Specifically, he argues that he did not receive a response to his Step 2 appeal,
notice of the Council’s determination, or notice that the Chancellor had accepted the Council’s recommendation to dismiss his request within the deadlines set out in the grievance policy. Matthews offers no authority in support of this argument, and his argument is without merit.
IV.
CONCLUSION
The Grievance Council did not abuse its discretion in finding that Matthews’s request for a hearing was untimely filed. The judgment of the superior court is AFFIRMED.