Matthews, Savitri v. Family Dollar Stores of Tennessee, LLC

2023 TN WC App. 41
CourtTennessee Workers' Compensation Appeals Board
DecidedAugust 22, 2023
Docket2021-06-1175
StatusPublished

This text of 2023 TN WC App. 41 (Matthews, Savitri v. Family Dollar Stores of Tennessee, LLC) is published on Counsel Stack Legal Research, covering Tennessee Workers' Compensation Appeals Board primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Matthews, Savitri v. Family Dollar Stores of Tennessee, LLC, 2023 TN WC App. 41 (Tenn. Super. Ct. 2023).

Opinion

FILED Aug 22, 2023 03:21 PM(CT) TENNESSEE WORKERS' COMPENSATION APPEALS BOARD

TENNESSEE BUREAU OF WORKERS’ COMPENSATION WORKERS’ COMPENSATION APPEALS BOARD

Savitri Matthews ) Docket No. 2021-06-1175 ) v. ) State File No. 118458-2019 ) Family Dollar Stores ) of Tennessee, LLC, et al. ) ) ) Appeal from the Court of Workers’ ) Compensation Claims ) Kenneth M. Switzer, Chief Judge )

Affirmed and Certified as Final

The employee reported suffering a mental injury when a man with a weapon entered the store where she was working and held her at gunpoint during the course of robbing the store. The employer accepted her claim as compensable, and the employee received treatment from an authorized treating psychiatrist who later assigned an impairment rating and restrictions. Two other psychiatrists also assigned impairment ratings, one of which was a physician selected from the Bureau of Workers’ Compensation’s Medical Impairment Rating Registry. Following a compensation hearing, the trial court concluded the employee sustained an impairment consistent with the impairment rating assigned by the authorized treating physician and the doctor selected from the registry. The court also determined that the employee’s wage rate at the end of the initial benefit period was not equal to or greater than her pre-injury wage rate and that she was, therefore, entitled to increased benefits. The employer has appealed. Having carefully reviewed the record, we affirm the trial court’s order and certify it as final.

Judge Pele I. Godkin delivered the opinion of the Appeals Board in which Presiding Judge Timothy W. Conner and Judge Meredith B. Weaver joined.

Tiffany B. Sherrill, Knoxville, Tennessee, for the employer-appellant, Family Dollar Stores of Tennessee, LLC

Jonathan May, Memphis, Tennessee, for the employee-appellee, Savitri Matthews

1 Factual and Procedural Background

Savitri Matthews (“Employee”) worked as a store manager for Family Dollar Stores of Tennessee, LLC (“Employer”). On October 16, 2019, she was working as a cashier when a man entered the store with a weapon and held her at gunpoint during the course of robbing the store. Employee testified that when the gunman heard her coworkers working in other parts of the store and realized she was not alone, he cocked his weapon and demanded that they come to the front of the store. 1 Employee further testified that after she gave the gunman money from the register, he left. She then closed the store, called the police, and contacted her manager to report the incident.

Employee returned to work two days after the incident. She testified that although she continued working for approximately a month, she was “jumpy” and would keep the store locked when she was by herself. She stated she would yell at customers to take their hands out of their pockets and was apprehensive of male customers wearing hoodies. 2 Employee eventually reported these issues to Employer and was seen by a counselor. Employee was not provided with a panel of mental health providers, but the counselor assigned work restrictions and eventually recommended further treatment with a psychiatrist.

At Employer’s direction, Employee was seen by Dr. Greg Kyser, a psychiatrist who provided treatment, prescribed medication, and restricted Employee from working. Employee testified that she initially saw Dr. Kyser every two weeks, but those visits became less frequent as her symptoms improved. Dr. Kyser placed Employee at maximum medical improvement (“MMI”) on April 20, 2021, assigned a ten percent impairment rating, and restricted her from working in retail or in positions that require interacting with the general public.

Subsequently, at Employer’s request, Employee underwent another psychiatric evaluation by Dr. Stephen Montgomery in June 2021. He assigned a five percent permanent impairment rating but indicated that only one-half of that impairment arose primarily from the work incident. Due to the disparate ratings, Employee was evaluated in May 2022 by Dr. Melvin Goldin through the Bureau of Workers’ Compensation’s Medical Impairment Rating Registry (“MIRR”). Dr. Goldin assigned a ten percent impairment rating.

1 Employee testified that she pushed the panic button as soon as the gunman entered the store, thinking that “by the time I get this money in, somebody’ll be there.” She later discovered that the store’s panic button was not operational. 2 Employee also testified that the robber later returned to the store in his vehicle and, upon seeing Employee in the parking lot, stated, “I should have shot you.” She also reported that the robber followed her in his car one night after work, and she had to seek help from a police officer on patrol. 2 After attaining MMI, Employee did not return to work for Employer. As a store manager, Employee had earned an annual salary of $51,500.00 and did not receive pay for overtime work. 3 Following the injury, at some point in 2020 and 2021, Employee performed some consulting work in human resources for two clients. She obtained a loan of $17,000 during that time from the Paycheck Protection Program, which she testified was used to pay the wages of two employees of that business. According to Employee, she did not make any income from this business. 4 Employee testified she returned to the workforce in January 2022 and, by March 2022, she was earning $22.00 per hour working from home for HCA in human resources. She testified that although paystubs reflected payment for overtime work, HCA no longer permitted overtime after March 2022. Following her employment there, she went to work for The Gap in a temporary human resources position. At the time of trial, she still worked for The Gap but had moved to a warehouse position filling orders. 5

Based on evidence submitted by Employer at trial, the armed robbery at work and the subsequent interactions with the robber were, unfortunately, not the only traumatic events in Employee’s life. Prior to the work incident, Employee was diagnosed with cancer in 2014 and underwent treatment for that condition. Also, Employee reported that a close family member had molested her teenage daughter in 2018. 6 Employee acknowledged that she had experienced financial struggles and had filed for bankruptcy two weeks prior to the robbery. Moreover, following the work incident, Employee’s home was destroyed by a tornado in March 2020, and both she and her daughter were inside the home at the time. She and her daughter subsequently moved in with her mother, whom she witnessed suffer a heart attack shortly thereafter. In October 2020, Employee’s twenty-year-old son died unexpectedly. That same month, Employee was involved in a major car accident and had a stroke that resulted in a week-long stay in an intensive care unit. Employee maintained at trial that she only attended two grief counseling sessions after her son’s death in 2020 but denied that she sought or received any other type of therapy, counseling, or psychiatric treatment for any of the other events noted above.

Employee testified that the robbery’s impact on her mental health was different from the impact of other traumatic events in her life because the gunman made an intentional

3 Employee testified that she worked between 50 and 70 hours per week. 4 Employee also started a non-profit called “The Savi Rose Foundation,” although the timing of that endeavor is unclear in the record. She testified she never raised money for the non-profit and did not earn any income from the non-profit. 5 Employee testified that The Gap offered to advance her position in Human Resources if she could work as a liaison, but she declined because the position would have required her to interact with the public. According to her testimony, Employee was earning $16.65 per hour in the warehouse position.

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Bluebook (online)
2023 TN WC App. 41, Counsel Stack Legal Research, https://law.counselstack.com/opinion/matthews-savitri-v-family-dollar-stores-of-tennessee-llc-tennworkcompapp-2023.