MATOS v. UBER TECHNOLOGIES, INC

CourtDistrict Court, E.D. Pennsylvania
DecidedFebruary 3, 2025
Docket2:23-cv-05038
StatusUnknown

This text of MATOS v. UBER TECHNOLOGIES, INC (MATOS v. UBER TECHNOLOGIES, INC) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
MATOS v. UBER TECHNOLOGIES, INC, (E.D. Pa. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

ANTONIO MATOS, CIVIL ACTION

Plaintiff, NO. 23-5038-KSM v.

UBER TECHNOLOGIES, INC., et al.,

Defendants.

MEMORANDUM Marston, J. February 3, 2025

Uber is not an insurer. So, when an Uber driver commits an assault, Uber is not automatically liable. Plaintiff Antonio Matos alleges that his Uber driver, Darryl Holloway, Jr., attacked him. (Doc. No. 18.) Based on this attack, Plaintiff brought negligent hiring, training, and supervision claims against Uber Technologies and its subsidiaries Raiser LLC and Raiser- PA LLC (“Defendants”).1 (Id.) Presently before the Court is Defendants’ motion to dismiss Plaintiff’s second amended complaint. (Doc. No. 19.) The Court previously granted Defendants’ motion to dismiss and gave Plaintiff a chance to plead prior bad acts by Holloway that would have put Defendants on notice of his propensity for violence. (Doc. Nos. 13–14.) The Court also gave Plaintiff a chance to bolster his negligent training claim. (Id.) Because Plaintiff has not cured these deficiencies, the Court will grant Defendants’ motion to dismiss.

1 Plaintiff also brings claims of assault, battery, and intentional infliction of emotional distress against Darryl Holloway, Jr. (Doc. No. 18 at 7–10.) Holloway has not entered an appearance in this case and has not joined the motion to dismiss currently before the Court. The Court thus excludes him from the term “Defendants” for purposes of this Memorandum. When relevant, he will be addressed by name. I. Background A. Factual Background2 In the early afternoon of July 8, 2022, Plaintiff’s flight arrived at the Philadelphia International Airport. (Doc. No. 18 at 3.) Upon arrival, Plaintiff ordered a ride through the Uber

application on his phone and requested a pickup outside of Terminal B. (Id.) Uber notified Plaintiff that he was paired with a driver, Darryl Holloway Jr. (Id.) A short while later, Holloway messaged Plaintiff to ask for his location because he could not find him. (Id.) When Plaintiff responded by asking if he could cancel the ride, Holloway told him not to do so. (Id.) After some additional searching, Holloway still could not find Plaintiff and asked for Plaintiff’s location again. (Id. at 4.) Plaintiff gave his location and asked for the second time if he could cancel the ride. (Id.) Holloway again told him not to do so. (Id.) Holloway found Plaintiff roughly thirty minutes after the ride was requested. (Id.) Once there, he exited his car and said to Plaintiff, “Do you have something else to f***ing say to me?” (Id.) When Plaintiff did not respond, Holloway said, “I thought so you p***y ass f****t.” (Id.)

Holloway then began to attack Plaintiff, punching him in the head and shoving him. (Id.) After the attack, Holloway jumped in his car and drove away before police arrived. (Id.) Plaintiff alleges that he suffered physical and emotional injuries from this attack. (Id. at 5–6.) B. Procedural History On February 22, 2023, Plaintiff sued Uber Technologies, Inc., Raiser LLC, and Raiser- PA LLC in the Court of Common Pleas of Philadelphia County. See Matos v. Uber Techs., Inc., No. 230202343 (Ct. Comm. Pl. Phila.) He also named John Doe #1 as a Defendant because he

2 These allegations come from Plaintiff’s second amended complaint. (Doc. No. 18.) The Court assumes their truth for purposes of this motion. See Phillips v. County of Allegheny, 515 F.3d 224, 231 (3d Cir. 2008). did not know the identity of his driver at that time. Id. Plaintiff asserted claims for assault; battery; intentional infliction of emotional distress; and negligent hiring, supervision, and training against all Defendants. (Id.) Defendants removed the matter to this Court on March 28, 2023. See Matos v. Uber Techs., Inc., 2:23-cv-1201-KSM (E.D. Pa.). Following removal,

Defendants provided Plaintiff with their initial disclosures, which identified his driver as Darryl Holloway, Jr. and stated that the address they had on file for him was 6200 N. Smedley Street Philadelphia, Pennsylvania. (Doc. No. 7-1.) Rather than filing a motion to remand because Plaintiff and Holloway were citizens of the same state, Plaintiff opted to voluntarily dismiss the case without prejudice pursuant to Federal Rule of Civil Procedure 41(a)(1)(A)(i) on April 12, 2023. Doc. No. 5, Matos v. Uber Technologies, Inc., 2:23-cv-1201-KSM (E.D. Pa.). On November 3, 2023, Plaintiff filed the instant action in the Court of Common Pleas of Philadelphia County, listing Uber Technologies, Inc., Raiser LLC, Raiser-PA LLC, and Darryl Holloway, Jr. as Defendants. (Doc. No. 3.) He again asserted claims for assault; battery; intentional infliction of emotional distress; and negligent hiring, supervision, and training against

all Defendants. (Id.) When Plaintiff attempted to serve Holloway with this complaint at the Philadelphia address, however, he was told by the current occupant that Holloway has not lived there since at least July 2023. (Doc. No. 7 at 3.) Plaintiff discovered that Holloway lives in Williamstown, New Jersey and properly served him at his new address. (Id.) On December 19, 2023, Defendants again removed the matter to this Court, asserting that this Court has diversity jurisdiction. (Doc. No. 1.) Defendants then moved to dismiss the complaint (Doc. No. 5), and Plaintiff moved to remand this action back to state court (Doc. No. 7). On June 10, 2024, the Court held oral argument on both motions. At the end of argument, Plaintiff told the Court that he withdrew Counts I, II, and III against Defendants, which consisted of his claims for assault, battery, and intentional infliction of emotional distress. (June 10, 2024 Hr’g Draft Tr. at 26:10–27:11.) Plaintiff wished to proceed only with Count IV, which encompassed the claims for negligent hiring, training, and supervision. (Id.) Later that month, the Court granted Defendants’ motion to dismiss and denied Plaintiff’s

motion to remand. (Doc. No. 14.) The Court dismissed with prejudice Plaintiff’s claims for assault, battery, and intentional infliction of emotional distress against Defendants Raiser, LLC, Raiser-PA, LLC, and Uber Technologies, Inc. (Id.). But the Court dismissed without prejudice Plaintiff’s claims for negligent hiring, training, and supervision against those Defendants. (Id.) In the accompanying Memorandum, the Court explained that Plaintiff’s complaint lacked “any factual allegations that Holloway had committed similar prior bad acts before joining Uber or that Defendants otherwise knew or should have known that Holloway had violent tendencies before enrolling him as a driver.” Matos v. Uber Techs., Inc., No. CV 23-5038-KSM, 2024 WL 3238127, at *6 (E.D. Pa. June 28, 2024). This deficiency doomed both his negligent hiring and negligent supervision claims. As for his negligent training claim, the Court found that Plaintiff

had failed to allege facts that suggested “Defendants had a duty to train Holloway on an issue as elementary as not assaulting passengers or that training on something this basic would have prevented the assault.” Id. at *7. In sum, the Court dismissed the negligent hiring, training, and supervision claims because Plaintiff’s complaint lacked allegations of “prior bad acts on the part of Holloway” and “facts suggesting that Defendants had a duty to train their employees not to assault passengers.” Id. On July 29, 2024, Plaintiff filed an amended complaint that was nearly identical to his original one. (Doc. No. 15.) So, the Court held a telephone conference a week later to explain that his amended complaint needed to correct the deficiencies identified in the Court’s memorandum. (Doc. No.

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