Massage Green Int'l Franchise Corp. v. Ladyne Bunsey

CourtCourt of Appeals for the Sixth Circuit
DecidedJuly 10, 2024
Docket24-1007
StatusUnpublished

This text of Massage Green Int'l Franchise Corp. v. Ladyne Bunsey (Massage Green Int'l Franchise Corp. v. Ladyne Bunsey) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Massage Green Int'l Franchise Corp. v. Ladyne Bunsey, (6th Cir. 2024).

Opinion

NOT RECOMMENDED FOR PUBLICATION File Name: 24a0297n.06

Case No. 24-1007

UNITED STATES COURT OF APPEALS FOR THE SIXTH CIRCUIT FILED ) Jul 10, 2024 MASSAGE GREEN INTERNATIONAL KELLY L. STEPHENS, Clerk ) FRANCHISE CORP., ) Petitioner-Appellee, ) ON APPEAL FROM THE ) UNITED STATES DISTRICT v. ) COURT FOR THE EASTERN ) DISTRICT OF MICHIGAN LADYNE BUNSEY; CHRISTOPHER BUNSEY; ) MG ROCKY RIVER, INC., ) OPINION Respondents-Appellants. ) )

Before: SILER, COLE, and BUSH, Circuit Judges.

COLE, Circuit Judge. An arbitrator for the American Arbitration Association (“the AAA”)

issued an arbitration award against Ladyne and Christopher Bunsey (the “Bunseys”) after finding

that they violated their franchise agreement with Massage Green International Franchise

Corporation (“Massage Green”). Massage Green filed a Petition and Motion to Confirm the

Arbitration Award in the district court. The Bunseys opposed. A magistrate judge recommended

that Massage Green’s petition be granted after finding that the Bunseys chose not to participate in

the arbitration process, and the district court agreed. For the reasons set forth below, we affirm.

I.

The Bunseys entered into a franchise agreement with Massage Green in 2014, whereby the

Bunseys would open and operate a Massage Green Spa location in Rocky River, Ohio.1 The

1 The franchise agreement is between Massage Green and “MG Rocky River Inc.,” which is a company owned by the Bunseys. For simplicity, we refer to the parties as Massage Green and the Bunseys. No. 24-1007, Massage Green Int’l Franchise Corp. v. Bunsey, et al.

franchise agreement contained an arbitration clause stating that any arbitration dispute “shall be

governed exclusively by the Federal Arbitration Act,” (the “FAA”), and that “arbitration shall

take place according to the then current commercial arbitration rules of the [AAA] in effect as of”

the date the arbitration demand is filed. (Franchise Agreement, R. 1-2, Page ID 66−77).

Relevant here, the Bunseys listed “33855 Crown Colony Drive, Avon, Ohio 44011” as

their address in multiple places throughout the franchise agreement. (Id. at Page IDs 15, 70, 78,

84). Similarly, the listed email addresses for the Bunseys throughout the franchise agreement are

“ladyne@roadrunner.com” and “cbunsey@roadrunner.com.” (Id. at PageIDs 70, 78, 84). No

other physical or email addresses were provided by the Bunseys in the franchise agreement.

The Bunseys opened their spa in 2015. They closed the spa in August 2021 due to a loss

of business resulting from the COVID-19 pandemic. (Magistrate R&R, R. 15, PageID 431). Then,

in accordance with the terms of the franchise agreement, Massage Green demanded arbitration on

September 22, 2021—claiming they were owed compensation from the Bunseys given the

“violation of the franchise agreement, abandonment of the franchise location, future royalties

owed, and gift cards and pre-paid membership costs that would be fulfilled by other Massage

Green locations.” (Id. at PageID 431−32).

A.

The communications sent to the Bunseys about the arbitration demand, processes, and

award thereafter are central to the issue in this case. First, on September 27, 2021, Massage Green

mailed a copy of its arbitration demand and proof of service to the Crown Colony address listed in

the franchise agreement. (Id. at Page ID 432). Massage Green then emailed a copy of the same

arbitration demand to both of the email addresses listed by the Bunseys in the agreement. (Id.)

Further, “in attempts to involve them in the arbitration proceedings,” the Bunseys were served via

-2- No. 24-1007, Massage Green Int’l Franchise Corp. v. Bunsey, et al.

first-class mail sent to the Crown Colony address, and emails sent to the Bunseys’ two email

addresses, throughout “the course of the arbitration.” (Id.) (summarizing the numerous pieces of

physical and electronic correspondence sent to the Bunseys throughout the arbitration; and

confirming that the Crown Colony address was current for Christopher Bunsey, the franchisee’s

registered agent, during the relevant time). The Bunseys did not respond to any of these

communications.

On December 9, 2021, the arbitrator conducted a prehearing conference. The Bunseys

received notice of the conference via certified mail and email, but they did not appear. The

arbitrator consequently instructed Massage Green to file a verified motion for judgment, which

Massage Green filed on December 22, 2021. The AAA then sent notice to the Bunseys stating

that they had until January 4, 2022 to respond to Massage Green’s motion, but the Bunseys did not

respond. As such, the arbitrator issued a decision, and on January 12 the AAA “sent the arbitrator’s

award to all parties, with the cover page again specifying that the correspondence was sent via

mail to the Crown Colony [] address and via email.” (Id. at 434). The award consisted of damages

for breach of the franchise agreement, attorneys’ fees and costs, arbitrator costs, and AAA

administrative fees.2

On January 13, one day after the decision was mailed, Christopher Bunsey emailed the

AAA correspondent about the arbitration award. This email came from a new email address,

“twam80driver@yahoo.com,” that was not listed by the Bunseys in the franchise agreement; the

email stated: “We received a correspondence today about a hearing being declared closed, what

specifically are you talking about?”. (Id. at PageID 435). The AAA correspondent responded to

2 The arbitrator awarded Massage Green $248,336.49. (R. 15, PageID 434 (citing arbitration award)). But the correct sum, after it was “apparent that the parties now agree that the total amount of the actual award” was different, was later determined by the district court to be $242,716.49.

-3- No. 24-1007, Massage Green Int’l Franchise Corp. v. Bunsey, et al.

the email the next day, copying Massage Green’s counsel, and explaining that the case was closed

and that a decision was issued on January 11. Massage Green’s counsel immediately reached out

to the Bunseys via the new Yahoo email address (and copying the other email addresses) to provide

another copy of the award; counsel also invited the Bunseys to contact him through their own

attorney. The Bunseys did not respond.

B.

In the district court, Massage Green filed a Petition and Motion to Confirm the Arbitration

Award on August 4, 2022. Copies of the petition were emailed to the yahoo email address, as well

as the two email addresses listed by the Bunseys in the franchise agreement. The Bunseys did not

respond. Massage Green later filed a motion for alternative service on October 5, 2022, explaining

that a “process serv[er] attempted to personally serve the Bunseys at the Crown Colony Drive

address seven times, all without success.” (Motion, 3-7, PageID 111). The exhibits attached by

Massage Green included an email from a process server outlining their numerous attempts to serve

the Bunseys at their home, and also stating that it “was clear [the Bunseys were] avoiding service.”

(Process Server Email, R. 3-8, Page ID 112). A magistrate judge granted the motion for alternative

service. (Order, R. 5, PageID 121 (allowing service through posting at the physical address,

regular mail, and email)).

Counsel for the Bunseys appeared on November 14, 2022, and filed a response to the

petition on December 9, 2022. The Bunseys, now contesting the validity of the arbitration award

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Massage Green Int'l Franchise Corp. v. Ladyne Bunsey, Counsel Stack Legal Research, https://law.counselstack.com/opinion/massage-green-intl-franchise-corp-v-ladyne-bunsey-ca6-2024.