Mason v. Dir., Ohio Dept. of Job & Family Servs.

2022 Ohio 1067
Ohio Court of Appeals·Decided March 31, 2022·No. 110672·Published

Opinion

COURT OF APPEALS OF OHIO

EIGHTH APPELLATE DISTRICT COUNTY OF CUYAHOGA

MICHELLE MASON, :

Plaintiff-Appellant, :

No. 110672

v. :

DIRECTOR, OHIO DEPARTMENT : OF JOB AND FAMILY SERVICES, ET AL., :

Defendants-Appellees. :

JOURNAL ENTRY AND OPINION

JUDGMENT: REVERSED AND REMANDED RELEASED AND JOURNALIZED: March 31, 2022

Civil Appeal from the Cuyahoga County Court of Common Pleas Case No. CV-20-937442

Appearances:

Civil Litigation Clinic, Cleveland Marshall-College of Law, Cleveland State University, Kenneth J. Kowalski, for appellant.

Dave Yost, Ohio Attorney General, and Laurence R.

Snyder, Senior Assistant Attorney General, for appellee The Ohio Department of Job and Family Services.

Jackson Lewis P.C. and Vincent J. Tersigni, for appellee Plain Dealer Publishing Co., Inc.

LISA B. FORBES, J.:

Michelle Mason (“Mason”) appeals from the common pleas court’s judgment affirming the Unemployment Compensation Review Commission’s (“UCRC”) determination that she was ineligible for unemployment compensation benefits. After reviewing the facts of the case and pertinent law, we reverse the lower court’s judgment. I. Facts and Procedural History Mason began working part time at the Plain Dealer Publishing Company (the “Plain Dealer”) on July 17, 2018. Ultimately, Mason was promoted to a full-time district manager. The Plain Dealer terminated her employment on November 11, 2019, “for leaving the depot delivery area without authorization in a company vehicle.” Mason filed for unemployment benefits, claiming that she was terminated without just cause because she was unaware of this “policy” and that the violation may result in termination of employment.

In December 2019, the Ohio Department of Job and Family Services (“ODJFS”) allowed Mason’s unemployment compensation claim finding that she was discharged without just cause. Specifically, ODJFS determined that Mason “was terminated for violating a company policy however the employer has not provided the agency with any details/supporting documentation regarding the final incident. Just cause not established.” In April 2020, the Plain Dealer appealed to the UCRC.

On July 21, 2020, the UCRC held a telephone hearing on the merits of the Plain Dealer’s appeal. The UCRC issued a decision reversing ODJFS’s determination and disallowing Mason’s claim. Mason appealed the UCRC’s decision to the common pleas court, and on June 17, 2021, the court affirmed the UCRC’s decision.

It is from this order that Mason appeals raising the following assignment of error: “The trial court erred in affirming the hearing officer’s decision because the hearing officer’s factual findings are not supported by the record, rendering her decision unreasonable, unlawful, and against the manifest weight of the evidence.” II. UCRC Hearing Testimony A. Catherine McBride Catherine McBride (“McBride”) testified that she is a circulation operations director at the Plain Dealer, and Mason was employed as a district manager. According to McBride, Mason’s “basic job duties are to make * * * sure that papers get delivered every single day.” McBride testified that this is an “overnight” job with hours starting from 9:00 p.m. and running through 11:00 a.m. Mason was assigned to the “Westlake depot,” and she was “discharged for leaving the territory during working hours without permission.” The territories are “defined by zip codes,” and Mason’s home was not in the territory that Mason was assigned to work. According to McBride, violation of this policy is an “egregious offense” and “you [are] terminated.”

McBride testified that “normally” employees “get permission to go, when to take their break * * *. But they can go anywhere and do anything they like within that territory.” If an employee wants to go outside their territory, they should “ask the manager. Or at least make the manager aware that you’re leaving the area.” According to McBride, this policy is to keep employees in the territory if needed as well as being “a safety issue.”

McBride testified that this is “not a written policy. It’s just one of those understood policies that has been around since forever.” According to McBride, this policy is “reviewed with [employees] at the time of hire.”

McBride testified that because there were “grumblings” about Mason “going home and leaving the territory and being gone for extended periods of time and not being around to help with stuff,” McBride asked that someone “review the policy with everybody in the depot, make sure they all understand it so that if it is happening it comes to a stop.”

According to McBride, Terry Franklin (“Franklin”), who was Mason’s depot manager, “met with everyone * * * to reiterate the policy just to make sure everyone’s on the same page. But this is long-standing policy at the Plain Dealer. It’s not a gray area.” Asked if, to her knowledge, Franklin reviewed the policy with Mason, McBride answered, “He did.” According to McBride, she knew this because Franklin sent an email confirming that he “talked to everybody.”

This email, which was admitted as evidence at the UCRC hearing, was sent from Franklin to another Plain Dealer employee at 4:52 a.m. on October 17, 2019, who then forwarded Franklin’s email to McBride on October 31, 2019. Franklin’s email states as follows:

I spoke with Michelle Mason this morning and reiterated company policy regarding bargaining unit employees leaving the depot delivery area without authorization in a company vehicle. I stressed that lunch breaks were included in the policy. I told her if she had any questions or concerns, now was the time to ask. She replied that she understands the policy and did not have any questions. I followed up by saying disciplinary [sic] could include termination of employment.

McBride testified that Mason’s conduct came to the Plain Dealer’s attention again as follows: “Someone had * * * anonymously sent a video and a picture of her car at her home, in her home driveway to us.” To verify that this was not “a one-time thing,” McBride sent Franklin to Mason’s home on November 2, 2019, and November 9, 2019, “and he observed her car both times, our Plain Dealer vehicle, both times in her driveway during working hours.”

Franklin did not testify at the UCRC hearing.

McBride testified that Mason was a member of Teamsters Local 473 union. According to McBride, John Gill (“the Union Rep”), who is the Teamsters Local 473 union representative, was part of the phone call when McBride terminated Mason’s employment. Paul Cavanaugh (“Cavanaugh”), who is the director of labor and employee relations for the Plain Dealer, was also on the line.

McBride testified that she told Mason that Mason “broke this policy.

This is not, there’s no gray area here with this one. You know, it’s too well documented and too many people know about it. You, this is, you just went too far.” According to McBride, Mason “genuinely seemed shocked that I was letting her go.”

Mason did not ask any questions about the reason for the discharge, including what dates the violations allegedly occurred, and she did not explain why she left the territory without permission.

B. Paul Cavanaugh Cavanaugh testified that he was “brought into” the Plain Dealer’s “investigation” of Mason on October 31, 2019, as a result of the “email with a photo and a video of what turned out to be the car that * * * Mason had for the day in her driveway on October 25th.”

Cavanaugh testified that Kevin Hanna, a field operations manager with the Plain Dealer, drove by Mason’s house on November 2, 2019, and November 7, 2019, and “both times he went there * * * the car was there.” Cavanaugh testified that he was not on the phone call when Mason was terminated.1 Cavanaugh further testified that he was the Plain Dealer representative at Mason’s union grievance meeting, during which Mason admitted going home on the days in question.

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Mason v. Dir., Ohio Dept. of Job & Family Servs., 2022 Ohio 1067 (Ohio Ct. App. 2022).

2022 Ohio 1067 (Mason v. Dir., Ohio Dept. of Job & Family Servs.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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