Martin Commc'ns, LLC v. Flowers

2021 NCBC 21
North Carolina Business Court·Decided March 31, 2021·No. 20-CVS-6137·Published·Cited by 1 cases

Opinion

Martin Commc’ns, LLC v. Flowers, 2021 NCBC 21.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION

WAKE COUNTY 20 CVS 6137

MARTIN COMMUNICATIONS, LLC,

Plaintiff,

v.

ORDER AND OPINION ON MOTION REBECCA D. FLOWERS d/b/a TO DISMISS FLOWERS PLANTATION; DFW DEVELOPMENT, INC.; and FLOWERS PLANTATION INFORMATION AND SALES, LLC,

Defendants.

1. THIS MATTER is before the Court on Defendants’ Motion to Dismiss (the “Motion”) filed on 28 August 2020 pursuant to Rule 12(b)(6) of the North Carolina Rules of Civil Procedure (the “Rule(s)”). (ECF No. 20.)

2. For the reasons set forth herein, the Court GRANTS in part and DENIES in part the Motion.

Womble Bond Dickinson (US) LLP, by Charles A. Burke, for Plaintiff Martin Communications, LLC.

The Armstrong Law Firm, P.A., by L. Lamar Armstrong, Jr. and Daniel K. Keeney, for Defendants Rebecca D. Flowers d/b/a Flowers Plantation;

DFW Development, Inc.; and Flowers Plantation Information and Sales, LLC.

Robinson, Judge.

I. INTRODUCTION

3. This action arises out of a dispute over software database development and marketing services provided by Plaintiff for Defendants, the terms on which the parties agreed Plaintiff would provide such services, and the subsequent termination of their relationship.

II. FACTUAL BACKGROUND

4. The Court does not make findings of fact on the Motion brought pursuant to Rule 12(b)(6), but instead only recites those facts included in Plaintiff’s Amended Complaint relevant to the Court’s determination of the Motion.

A. The Parties 5. Plaintiff Martin Communications, LLC (“Plaintiff”) is a limited liability company organized and existing under North Carolina law with its headquarters in Raleigh, North Carolina. (First Am. Compl. & Demand for Jury Trial ¶ 1, ECF No. 10 [“Am. Compl.”].) Plaintiff is a marketing company that specializes in a variety of marketing, public relations, web development, and computer software application services. (Am. Compl. ¶ 1.)

6. Defendant Rebecca D. Flowers (“R. Flowers”) is an individual who sells land for housing developments. (Am. Compl. ¶ 2.) R. Flowers often does business under the name “Flowers Plantation.” (Am. Compl. ¶ 2.)

7. Defendant DWF Development, Inc. (“DWF” and with R. Flowers referred to herein as “Flowers”) is a North Carolina corporation, and R. Flowers is the registered agent for DWF. (Am. Compl. ¶ 3.)

8. Defendant Flowers Plantation Information and Sales, LLC (“FP Sales” and referred to herein with Flowers and Flowers Plantation, as “Defendants”) is a North

Carolina limited liability company, and R. Flowers is the registered agent for FP Sales. (Am. Compl. ¶ 4.)

B. The Computer Software Agreement 9. Plaintiff and Defendants’ contractual arrangements were initiated at meetings on 20 February 2020 and 24 March 2020. (Am. Compl. ¶ 11.) At these meetings, R. Flowers represented to Plaintiff that she “very badly needed to have a new computerized software database system installed for her business that would permit the effective management of various categories of business data.” (Am. Compl. ¶ 11.) R. Flowers also represented to Plaintiff that Flowers were (1) firmly committed to developing such a system, (2) willing to wait the three years that it would take to fully implement such a system, and (3) willing to spend the amounts necessary to completely develop and implement this new system. (Am. Compl. ¶ 11.)

10. Plaintiff, Flowers Plantation, and DWF entered into a Computer Software Agreement (the “CSA”) on 27 March 2020. (Am. Compl. ¶ 13, see also Am. Compl. Ex. A.) Under the CSA, Plaintiff agreed to create and install a customized Customer Relationship Management database program (“CRM”) for Flowers, to allow for the organization and management of a wide array of data. (Am. Compl. ¶ 12.) The CSA provides that work was estimated at 35 hours per month, billed at a rate of $150 per hour, for a total of $5,250 per month through 30 June 2023. (Am Compl. ¶ 12; see also Am. Compl. Ex. A ¶¶ 1–2.)

11. From 27 March 2020 to 29 April 2020, Plaintiff put a substantial amount of work into the initial design, development, and programming of the CRM. (Am.

Compl. ¶¶ 13, 17.) During this period, Plaintiff met with Flowers’ management, disclosed operational details of the CRM, and provided Flowers with a working prototype of the CRM, which demonstrated its features and functionality. (Am. Compl. ¶ 13.)

12. On 21 April 2020, after receiving details regarding the CRM’s development, Flowers wrote to Plaintiff and claimed that (1) the CSA was intended to address only two small issues with Flowers’ existing database system, and (2) the total amount due under the CSA was limited to $5,000 in total. (Am. Compl. ¶ 14.) The next day, Plaintiff provided a written response to Flowers indicating that Flowers “must be reading the wrong document[,]” because the CSA provided for services “through June 30, 2023, at a rate of $150 per hour, amounting to a monthly fee of $5,250 per month.” (Am. Compl. ¶ 15.) Flowers responded on 24 April 2020 stating that “Flowers did not need any computer software programming services, and that the [CSA] was being cancelled because nothing would ever be paid to [Plaintiff] under that Agreement.” (Am. Compl. ¶ 16.)

13. On 29 April 2020, Plaintiff expressed frustration with Flowers’ position that they no longer needed Plaintiff’s services and indicated that Plaintiff had been working diligently and made substantial progress on the project. (Am. Compl. ¶ 17.) That same day, Flowers responded by again confirming that Flowers did not need any computer software programming services under the CSA, that the contract was cancelled, and nothing would be paid to Plaintiff under its terms. (Am. Compl. ¶ 18.)

14. Until Flowers served notices of cancellation of the CSA, Plaintiff satisfied all of its duties under the CSA. (Am. Compl. ¶ 19.)

C. The Agency Agreement 15. At the meetings on 20 February 2020 and 24 March 2020, the parties also discussed the possibility of entering into an agreement for Plaintiff to serve as Defendants’ marketing agent. (Am. Compl. ¶ 22.) FP Sales and Plaintiff ultimately signed the Agency Agreement pursuant to which Plaintiff was to render marketing services for FP Sales, and FP Sales agreed to pay Plaintiff $10,000 per month plus an additional amount per month for services billed by the hour. (Am. Compl. ¶¶ 22, 24; see also Am. Compl. Ex. B.)

16. At the 24 March 2020 meeting, R. Flowers presented to Plaintiff FP Sales’s operating budget for the 2020 calendar year, which showed FP Sales’s marketing budget. (Am. Compl. ¶ 23.) Plaintiff was concerned that the amounts shown for marketing expenditures in this budget did not appear to be sufficient to support the marketing activities that Plaintiff understood that it would be engaged to provide. (Am. Compl. ¶ 23.) R. Flowers told Plaintiff that the budget was only a draft and it would soon be revised to show significant additional marketing expenditures during the 2020 calendar year. (Am. Compl. ¶ 23.)

17. On 21 April 2020, less than one month after the Agency Agreement was signed, Flowers wrote to Plaintiff and indicated that FP Sales no longer needed Plaintiff to provide the services specified in the Agency Agreement. (Am. Compl. ¶ 25.) Notwithstanding the agreed to payment of $10,000, FP Sales also stated that the monthly fee for the Agency Agreement could only be $3,000. (Am. Compl. ¶ 25.)

18. In response, on 22 April 2020, Plaintiff refused to acquiesce to FP Sales’s unilateral demand that Plaintiff agree to accept $3,000 per month for its services. (Am. Compl. ¶ 25.) Plaintiff insisted upon both parties’ complete performance of their duties under the Agency Agreement, including FP Sales’s payment of the $10,000 fee due for the first month of service. (Am. Compl. ¶ 25.)

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Martin Commc'ns, LLC v. Flowers, 2021 NCBC 21 (N.C. Super. Ct. 2021).

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