COURT OF APPEALS OF VIRGINIA
Present: Judges Humphreys, Kelsey and Senior Judge Willis Argued at Chesapeake, Virginia
MARSHA WINDELL MEMORANDUM OPINION * BY v. Record No. 1623-08-1 JUDGE JERE M.H. WILLIS, JR. MAY 5, 2009 VIRGINIA DEPARTMENT OF SOCIAL SERVICES
FROM THE CIRCUIT COURT OF THE CITY OF CHESAPEAKE V. Thomas Forehand, Jr., Judge
Jeffrey D. Tarkington (Hofheimer/Ferrebee, P.C., on brief), for appellant.
Cheryl A. Wilkerson, Senior Assistant Attorney General (Robert F. McDonnell, Attorney General; David E. Johnson, Deputy Attorney General; Kim F. Piner, Senior Assistant Attorney General, on brief), for appellee.
Pursuant to Code § 2.2-4025 et seq., Marsha Windell appealed to the trial court an
administrative finding by the Virginia Department of Social Services (VDSS) that she was guilty of
six Level 3 instances of child abuse and eight Level 1 such instances. Upon its review of the record,
the trial court affirmed as founded the six Level 3 findings and dismissed as unfounded the eight
Level 1 findings. On appeal from that ruling, Windell contends the trial court erred: (1) by holding
that substantial evidence supported the six dispositions, (2) in holding that the accusations against
her were not barred by res judicata or collateral estoppel, (3) in holding that the child protective
services (CPS) proceedings against her did not violate her due process rights; and (4) in failing to
give proper weight to the hearing officer’s findings in her previous licensing review case. We
affirm the judgment of the trial court.
* Pursuant to Code § 17.1-413, this opinion is not designated for publication. BACKGROUND
The Chesapeake Department of Human Services (CDHS), an agency of the City of
Chesapeake, is charged with receiving and investigating reports of child abuse and neglect and
reporting its findings (CPS dispositions). VDSS, a state agency, is charged with general oversight
of the state’s child protective programs. Pursuant to Code § 63.2-1526, VDSS provides, through
hearing officers, a second step appeal of founded CPS dispositions. From decisions at this level,
appeals may be taken to the circuit courts pursuant to the Administrative Process Act (Code
§ 2.2-4000 et seq.). Unrelated to its CPS function, VDSS includes a Division of Licensing charged
with enforcing licensure programs and requirements for facilities licensed under Chapters 17 and 18
of Title 2.2 of the Code.
Windell operated a child day care center licensed by VDSS under the provisions of Chapter
17 of Title 63.2 of the State Code (Code § 63.2-1700 et seq.) On April 24, 2000, CDHS received a
complaint regarding Windell and her discipline and treatment of several children in her care. CPS
investigated. CPS filed in the Chesapeake Juvenile and Domestic Relations District Court a petition
against Windell accusing her of child abuse and neglect. The court dismissed the petition on
jurisdictional grounds.
On July 17, 2000, the licensing division of VDSS (the licensing division) sent Windell a
notice of revocation of her day care center license. Administrative Officer Alfred Bernard, III, of
the licensing division, conducted an evidentiary hearing on March 19-20, 2001. In his report dated
June 13, 2001, he concluded that “generally the incidents on which the Department of Social
Services relied in revoking Windell’s licence [sic] most likely did not occur and were not
sufficiently established by the evidence presented . . . .” He recommended that Windell’s license be
reinstated. On intra-agency appeal, Commissioner Sonia Rivero upheld Mr. Bernard’s findings and
ruled that no action be taken against Windell’s license.
-2- On September 24, 2000, CPS determined that the abuse and neglect complaints against
Windell were founded. It met with Windell and her counsel for an informal conference. On May 3,
2002, CPS made a formal finding of thirty-one Level 1 findings of physical abuse and physical
neglect, including bizarre discipline and inadequate supervision. 1 Windell appealed. On August
30, 2005, Nicholas R. Foster, a VDSS Child Protective Services Hearing Officer, conducted an
administrative hearing. On September 26, 2005, Mr. Foster reduced six of the founded physical
abuse/bizarre discipline charges from Level 1 to Level 3 and sustained eight of the Level 1 founded
charges of physical neglect.2 He dismissed the remaining seventeen Level 1 charges.
Windell appealed the eight Level 1 and six Level 3 findings to the trial court. She argued
that Mr. Foster’s September 26, 2005 ruling was barred by res judicata and collateral estoppel and
was a violation of her due process rights. The trial court disagreed. It affirmed the six Level 3
founded charges of physical abuse/bizarre discipline 3 and dismissed the eight Level 1 findings.
ANALYSIS
Sufficiency of the Evidence
Windell argues that the trial court erred in holding that the six Level 3 findings were
supported by substantial evidence.
In her brief, Windell states, “[t]he facts are . . . the true issue in dispute.” However, she does
not set forth the facts. She recites accusations and refers to evidence being given before both
1 A Level 1 finding “includes those injuries/conditions, real or threatened, that result in or were likely to have resulted in serious harm to a child.” 22 VAC 40-700-20(1). 2 A Level 3 finding “includes those injuries/conditions, real or threatened, that result in minimal harm to a child.” 22 VAC 40-700-20(3). 3 The parties agreed to amend the eight Level 1 founded charges of physical neglect to unfounded. -3- hearing officers, but does not set forth the substance of that evidence. An appellant must provide
us a complete record supporting his position. Twardy v. Twardy, 14 Va. App. 651, 658, 419
S.E.2d 848, 852 (1992) (en banc). We will not comb the record to glean the facts.
VDSS asserts, and Windell does not deny, that the substance of the evidence before the
trial court supports its holding. The record presented to us does not contradict this assertion.
Windell further argues that no direct testimony was introduced before Mr. Foster at the
CPS hearing, that he relied on the CPS worker’s report and investigation, which, she argues, was
hearsay. She has provided no record permitting us to assess this assertion. Furthermore, hearsay
evidence is admissible in an administrative hearing. Carter v. Gordon, 28 Va. App. 133, 141,
502 S.E.2d 697, 701 (1998).
“‘The reviewing court may reject the agency’s findings of fact only if, considering the
record as a whole, a reasonable mind would necessarily come to a different conclusion.’” Id.
(quoting Johnston-Willis, Ltd. v. Kenley, 6 Va. App. 231, 242, 369 S.E.2d 1, 7 (1988)); see also
Turner v. Jackson, 14 Va. App. 423, 429-30, 417 S.E.2d 881, 887 (1992).
The CPS worker’s report recited several incidents of bizarre discipline, including forced
feedings and “timeouts” in a bathroom with the lights off and the door closed. Mr. Foster
concluded, upheld by the trial court, that these incidents could have resulted in minimal physical
harm to the children involved. The record supports these findings.
Thus, we find no error in the trial court’s holding that sufficient evidence supported
CPS’s findings.
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COURT OF APPEALS OF VIRGINIA
Present: Judges Humphreys, Kelsey and Senior Judge Willis Argued at Chesapeake, Virginia
MARSHA WINDELL MEMORANDUM OPINION * BY v. Record No. 1623-08-1 JUDGE JERE M.H. WILLIS, JR. MAY 5, 2009 VIRGINIA DEPARTMENT OF SOCIAL SERVICES
FROM THE CIRCUIT COURT OF THE CITY OF CHESAPEAKE V. Thomas Forehand, Jr., Judge
Jeffrey D. Tarkington (Hofheimer/Ferrebee, P.C., on brief), for appellant.
Cheryl A. Wilkerson, Senior Assistant Attorney General (Robert F. McDonnell, Attorney General; David E. Johnson, Deputy Attorney General; Kim F. Piner, Senior Assistant Attorney General, on brief), for appellee.
Pursuant to Code § 2.2-4025 et seq., Marsha Windell appealed to the trial court an
administrative finding by the Virginia Department of Social Services (VDSS) that she was guilty of
six Level 3 instances of child abuse and eight Level 1 such instances. Upon its review of the record,
the trial court affirmed as founded the six Level 3 findings and dismissed as unfounded the eight
Level 1 findings. On appeal from that ruling, Windell contends the trial court erred: (1) by holding
that substantial evidence supported the six dispositions, (2) in holding that the accusations against
her were not barred by res judicata or collateral estoppel, (3) in holding that the child protective
services (CPS) proceedings against her did not violate her due process rights; and (4) in failing to
give proper weight to the hearing officer’s findings in her previous licensing review case. We
affirm the judgment of the trial court.
* Pursuant to Code § 17.1-413, this opinion is not designated for publication. BACKGROUND
The Chesapeake Department of Human Services (CDHS), an agency of the City of
Chesapeake, is charged with receiving and investigating reports of child abuse and neglect and
reporting its findings (CPS dispositions). VDSS, a state agency, is charged with general oversight
of the state’s child protective programs. Pursuant to Code § 63.2-1526, VDSS provides, through
hearing officers, a second step appeal of founded CPS dispositions. From decisions at this level,
appeals may be taken to the circuit courts pursuant to the Administrative Process Act (Code
§ 2.2-4000 et seq.). Unrelated to its CPS function, VDSS includes a Division of Licensing charged
with enforcing licensure programs and requirements for facilities licensed under Chapters 17 and 18
of Title 2.2 of the Code.
Windell operated a child day care center licensed by VDSS under the provisions of Chapter
17 of Title 63.2 of the State Code (Code § 63.2-1700 et seq.) On April 24, 2000, CDHS received a
complaint regarding Windell and her discipline and treatment of several children in her care. CPS
investigated. CPS filed in the Chesapeake Juvenile and Domestic Relations District Court a petition
against Windell accusing her of child abuse and neglect. The court dismissed the petition on
jurisdictional grounds.
On July 17, 2000, the licensing division of VDSS (the licensing division) sent Windell a
notice of revocation of her day care center license. Administrative Officer Alfred Bernard, III, of
the licensing division, conducted an evidentiary hearing on March 19-20, 2001. In his report dated
June 13, 2001, he concluded that “generally the incidents on which the Department of Social
Services relied in revoking Windell’s licence [sic] most likely did not occur and were not
sufficiently established by the evidence presented . . . .” He recommended that Windell’s license be
reinstated. On intra-agency appeal, Commissioner Sonia Rivero upheld Mr. Bernard’s findings and
ruled that no action be taken against Windell’s license.
-2- On September 24, 2000, CPS determined that the abuse and neglect complaints against
Windell were founded. It met with Windell and her counsel for an informal conference. On May 3,
2002, CPS made a formal finding of thirty-one Level 1 findings of physical abuse and physical
neglect, including bizarre discipline and inadequate supervision. 1 Windell appealed. On August
30, 2005, Nicholas R. Foster, a VDSS Child Protective Services Hearing Officer, conducted an
administrative hearing. On September 26, 2005, Mr. Foster reduced six of the founded physical
abuse/bizarre discipline charges from Level 1 to Level 3 and sustained eight of the Level 1 founded
charges of physical neglect.2 He dismissed the remaining seventeen Level 1 charges.
Windell appealed the eight Level 1 and six Level 3 findings to the trial court. She argued
that Mr. Foster’s September 26, 2005 ruling was barred by res judicata and collateral estoppel and
was a violation of her due process rights. The trial court disagreed. It affirmed the six Level 3
founded charges of physical abuse/bizarre discipline 3 and dismissed the eight Level 1 findings.
ANALYSIS
Sufficiency of the Evidence
Windell argues that the trial court erred in holding that the six Level 3 findings were
supported by substantial evidence.
In her brief, Windell states, “[t]he facts are . . . the true issue in dispute.” However, she does
not set forth the facts. She recites accusations and refers to evidence being given before both
1 A Level 1 finding “includes those injuries/conditions, real or threatened, that result in or were likely to have resulted in serious harm to a child.” 22 VAC 40-700-20(1). 2 A Level 3 finding “includes those injuries/conditions, real or threatened, that result in minimal harm to a child.” 22 VAC 40-700-20(3). 3 The parties agreed to amend the eight Level 1 founded charges of physical neglect to unfounded. -3- hearing officers, but does not set forth the substance of that evidence. An appellant must provide
us a complete record supporting his position. Twardy v. Twardy, 14 Va. App. 651, 658, 419
S.E.2d 848, 852 (1992) (en banc). We will not comb the record to glean the facts.
VDSS asserts, and Windell does not deny, that the substance of the evidence before the
trial court supports its holding. The record presented to us does not contradict this assertion.
Windell further argues that no direct testimony was introduced before Mr. Foster at the
CPS hearing, that he relied on the CPS worker’s report and investigation, which, she argues, was
hearsay. She has provided no record permitting us to assess this assertion. Furthermore, hearsay
evidence is admissible in an administrative hearing. Carter v. Gordon, 28 Va. App. 133, 141,
502 S.E.2d 697, 701 (1998).
“‘The reviewing court may reject the agency’s findings of fact only if, considering the
record as a whole, a reasonable mind would necessarily come to a different conclusion.’” Id.
(quoting Johnston-Willis, Ltd. v. Kenley, 6 Va. App. 231, 242, 369 S.E.2d 1, 7 (1988)); see also
Turner v. Jackson, 14 Va. App. 423, 429-30, 417 S.E.2d 881, 887 (1992).
The CPS worker’s report recited several incidents of bizarre discipline, including forced
feedings and “timeouts” in a bathroom with the lights off and the door closed. Mr. Foster
concluded, upheld by the trial court, that these incidents could have resulted in minimal physical
harm to the children involved. The record supports these findings.
Thus, we find no error in the trial court’s holding that sufficient evidence supported
CPS’s findings.
Res Judicata and Collateral Estoppel
Windell argues that the CPS proceeding before Mr. Foster was barred by res judicata and
collateral estoppel because Mr. Bernard of the licensing division had previously conducted a
hearing on the same complaint and facts and had ruled that the charges against her were unfounded.
-4- The defenses of res judicata and collateral estoppel are customarily imposed in the context
of judicial decisions. We need not and do not address whether they have application to
administrative decisions. In any event, those defenses have no application in this case.
“A person seeking to assert res judicata as a defense must establish: (1) identity of the
remedies sought; (2) identity of the cause of action; (3) identity of the parties [or their privies];
and (4) identity of the quality of the persons for or against whom the claim is made.”
Commonwealth ex rel. Gray v. Johnson, 7 Va. App. 614, 618, 376 S.E.2d 787, 789 (1989) (citing
Wright v. Castles, 232 Va. 218, 222, 349 S.E.2d 125, 128 (1986)).
“Collateral estoppel is the preclusive effect impacting in a subsequent action based upon a collateral and different cause of action. In the subsequent action, the parties to the first action and their privies are precluded from litigating any issue of fact actually litigated and essential to a valid and final personal judgment in the first action.”
Dorn v. Commonwealth, 3 Va. App. 110, 113-14, 348 S.E.2d 412, 414 (1986) (quoting Bates v.
Devers, 214 Va. 667, 670-71, 202 S.E.2d 917, 920-21 (1974) (footnotes omitted)).
The defenses of res judicata and collateral estoppel require that the prior proceeding,
claimed to have preclusive effect, and the proceeding on trial involve the same parties or their
privies. The parties in the licensing proceeding and in the CPS proceeding were different. Windell
was involved in each. However, the licensing division was involved in the licensing proceeding,
but not in the CPS proceeding. In the CPS proceeding, the local social services agency, CDHS, was
the party involved. VDSS was not a party to either proceeding. It had not lodged, investigated or
sought to resolve any of the complaints. It acted merely as a reviewing agency. While these entities
were agencies of the state or derivative local government, they existed under separate statutory
foundation and acted independently in pursuit of discrete governmental objectives. They possessed
no community or privity of interest.
-5- For res judicata or collateral estoppel to apply, the same issue must be on trial in both
proceedings. The licensing proceeding involved whether Windell would maintain her day care
facility license. The CPS proceeding concerned her personal conduct and whether she should suffer
personal sanctions for child abuse or neglect. These were distinct issues, involving separate statutes
and standards of decision, and based on distinct areas of governmental concern.
The circuit trial did not err in ruling that the CPS proceeding was not barred by res judicata
or collateral estoppel.
Due Process
Windell contends that the CPS proceeding violated her due process rights under the
Fourteenth Amendment of the United States Constitution. She argues that she was denied the right
to confront the witnesses against her because much of the evidence presented to Mr. Foster at the
CPS hearing was hearsay.
The Fourteenth Amendment . . . provides that no person shall be deprived of life, liberty or property without due process of law. “Procedural due process rules are meant to protect persons not from the deprivation, but from the mistaken or unjustified deprivation of life, liberty, or property.” Due process analysis involves a two-part inquiry. First, there must be a deprivation of a liberty or property interest. Then, “‘once it is determined that due process applies, the question remains what process is due.’”
Carter, 28 Va. App. at 145, 502 S.E.2d at 703 (quoting Jackson v. W., 14 Va. App. 391, 405-06, 419
S.E.2d 385, 393-94 (1992) (citations and footnote omitted)); see also Turner v. Jackson, 14
Va. App. 423, 436, 417 S.E.2d 881, 890 (1992).
Windell was deprived of no liberty or property interest by the holding that the six CPS
complaints were founded. She argues that she will thereby lose her day care facility license.
However, CPS cannot revoke her license. It can only place her name in the Central Registry. If she
loses her license as a “collateral consequence,” “it would not affect the legitimacy of the DSS
investigative function.” Id. at 147, 502 S.E.2d at 703 (citation omitted). -6- Windell argues that her reputation in the community has been affected. “[A] person’s
reputation alone is not a liberty or property interest and thus is not entitled to due process
protection.” Jackson, 14 Va. App. at 411, 419 S.E.2d at 396 (citation omitted); see also J.P. v.
Carter, 24 Va. App. 707, 718-19, 485 S.E.2d 162, 168 (1997).
“Because [Windell] has not identified any actual loss, and merely speculates that these
adverse consequences could possibly result at some later date, she has failed to claim a
deprivation under the Fourteenth Amendment.” Turner, 14 Va. App. at 438, 417 S.E.2d at 891.
Weight of Opinion from the Licensing Hearing
Windell argues that the trial court did not give proper weight to Mr. Bernard’s
conclusions and recommendation. She argues that in the licensing hearing, Mr. Bernard had the
opportunity to see and hear the witnesses and to determine their credibility. The record from the
licensing hearing was submitted in the CPS hearing. Furthermore, Mr. Bernard’s duties differed
from Mr. Foster’s. Mr. Bernard reviewed the situation according to Code § 63.1-212 4 to
consider whether Windell should retain her license to operate her day care facility. His opinion
was reviewed according to Code § 9-6.14:1 et seq. of the Virginia Administrative Process Act. 5
Mr. Foster reviewed the situation according to Code § 63.2-1500 et seq. to consider whether
Windell’s actions constituted child abuse and/or neglect. The two hearing officers acted under
different statutes, applied different standards of review, and addressed different areas of
governmental concern and purpose. The trial court acted properly in receiving and weighing
their conclusions in that context.
4 The statute is now Code § 63.2-1709.1. 5 The Virginia Administrative Process Act is now Code § 2.2-4000 et seq. -7- CONCLUSION
The judgment of the trial court is affirmed.
Affirmed.
-8-