Marnie L. Simmons v. Microsoft Corporation

CourtCourt of Appeals of Washington
DecidedJuly 5, 2016
Docket73849-6
StatusUnpublished

This text of Marnie L. Simmons v. Microsoft Corporation (Marnie L. Simmons v. Microsoft Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals of Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Marnie L. Simmons v. Microsoft Corporation, (Wash. Ct. App. 2016).

Opinion

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IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON DIVISION ONE

MARNIE L. SIMMONS, No. 73849-6-1

Appellant,

v. UNPUBLISHED OPINION

MICROSOFT CORPORATION, a Washington Corporation,

Respondent. FILED: July 5, 2016

Schindler, J. — Mamie L. Simmons appeals summary judgment dismissal of

her lawsuit against Microsoft Corporation alleging age and race discrimination in

violation of the Washington Law Against Discrimination, chapter 49.60 RCW. We

affirm.

FACTS

Mamie L. Simmons was born in October 1969. Her father is of Norwegian and

German descent. Her mother is Hawaiian. Simmons identifies as a Pacific Islander.

In 2006, Microsoft Corporation (Microsoft) hired Simmons as a Business

Administrative Assistant. In October 2008, Simmons started working as the Executive

Business Administrator to Microsoft Corporate Vice President Rosanna Ho. Ho gave

Simmons generally positive performance evaluations but noted concerns about her No. 73849-6-1/2

interpersonal skills. For example, in the 2009 mid-year evaluation, Ho states, "[Y]ou

have a bright future ahead of you here at Microsoft," but suggests Simmons "work on"

her "interpersonal and communication skills" so they do not "become obstacles in your

career." Ho states, "You sometimes become angry quickly," and notes this is "not

acceptable at the [Executive Business Administrator] levels." In the 2009 annual

performance review, Ho encouraged Simmons to "[i]mprove tone in verbal and written

communications and ensure clarity in your communications when working with others."

In 2011, Simmons applied to work as the Executive Business Administrator to

Bret Arsenault. Arsenault was the Chief Information Security Officer and head of the

Information Security Risk Management (ISRM) team. Arsenault was "responsible for

enterprise-wide information security, compliance, and business continuity efforts" and

oversaw "hundreds of employees."

Simmons interviewed with members of the ISRM team. The ISRM team

members recommended Simmons for hire but raised some concerns about her

"interpersonal skills." When Arsenault interviewed Simmons, he also "had some

concerns based on the feedback from other interviewers, but. . . felt she was a good

candidate for the job." Arsenault's first choice to fill the position was a temporary

employee who had worked as his Interim Executive BusinessAdministrator for about one year. When that employee did not accept the position, Arsenault offered Simmons the job as his Executive Business Administrator.

Simmons started working for Arsenault in May 2011. Simmons was responsible

for managing Arsenault's calendar, scheduling meetings, ensuring meeting agendas were accurate, and coordinating travel arrangements. Simmons' work "affect[ed] the No. 73849-6-1/3

productivity of the group overall." For example, if Simmons scheduled a meeting at a

time when other members of the ISRM team were unavailable, "50 other people [would]

have to reschedule."

For the 2011 annual performance review, Arsenault relied "largely on [Simmons']

performance in her previous position" and only to a limited extent on her time as his

Executive Business Administrator. Arsenault rated Simmons as a "2." The rating scale

is 1 to 5; 1 is the highest rating and 5 is the lowest. Arsenault states Simmons is a

"great hire" with a "bright future" but notes her "very direct approach" could "land[ ]. . .

negative[ly]" with other members of the team, and suggests she "spend time on . . .

interpersonal awareness."

In September 2011, Arsenault hired Ken Sexsmith as the ISRM team Business

Manager. Sexsmith was responsible for scheduling and setting the agenda for ISRM

team meetings. When selecting meeting dates, Sexsmith had to coordinate with

Simmons. Sexsmith also was responsible for arranging Arsenault's "speaking

engagements." After Sexsmith determined potential speaking engagement dates, he would "go back and forth" with Simmons to determine what days Arsenault was

available. Simmons and Sexsmith had a "strained" relationship and "there was often

confusion as to how [their] job responsibilities overlapped."

In late 2011, Arsenault hired Brian Fielder as the ISRM team Principal

Information Technology Service Engineer Manager. Arsenault worked with Fielder in the past and considered him a personal friend. Arsenault referred to Fielder as "the real

kahuna." Fielder is Pacific Islander. No. 73849-6-1/4

In January 2012, Arsenault sent Simmons and Sexsmith an e-mail about the

need to improve their working relationship and to work collaboratively and effectively.

I have had time to review both of your feedback on [the] working relationship you have in ISRM. As I pointed out in those sessions and previously the working relationship between the leader, [Executive Business Administrator,] and [Business Manager] is cornerstone to an overall strong leadership team. You both have some work to do to improve your working relationship and it is my expectation that you will focus on this area to ensure you can collaborate and partner effectively. I am happy to meet with you and provide coaching.

Arsenault asked Simmons and Sexsmith to draft three requests and three commitments

to improve their relationship.

Arsenault was "disappointed" by Simmons' response. Arsenault felt Simmons

merely stated she would "continue to do what she did since October but is open to

feedback." Arsenault contacted the Human Resources Department to "figure out how to

help [Simmons and Sexsmith] both be more engaged."

In January 2012, Arsenault met with Simmons to discuss "concerns about her

interactions with others on the team." Arsenault advised Simmons that she "needed to

show immediate and sustained improvement to succeed in her role." Following the

meeting, Arsenault said Simmons' interactions with others improved.

In the 2012 mid-year evaluation, Arsenault states Simmons is "very helpful" in

certain areas and "very passionate about the work." But Arsenault notes Simmons has

a "very direct approach," she has "a negative impact on productivity and perception," and her improvement since January in how she interacts with others needs to be "sustained." In June, Arsenault "again asked Human Resources for guidance on how to

address Ms. Simmons' performance issues and help her meet basic performance

expectations." No. 73849-6-1/5

In August, Arsenault met with Simmons to "discuss her performance, including

how critical it was that she be able to work cooperatively with Mr. Sexsmith." In a

follow-up e-mail to Simmons, Arsenault states that despite months of effort, she was

"not meeting expectations" in working with Sexsmith, resulting in a significant negative

"impact on our business" and the ISRM team. The e-mail from Arsenault to Simmons

states, in pertinent part:

As I mentioned in our previous 1:1 and again in this month[']s, I am concerned about the importance of being able to partner with the Business [M]anager role as it is critical to the success of the organization. This core requirement for your role was something we made clear upon your arrival and you are not meeting expectations. This was so key we ensured you were integral to the hiring of the new Business Manager.

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