Marks v. United Parks & Resorts, Inc.

District Court, S.D. California·Decided September 26, 2025·No. 3:24-cv-01992·Unknown

Opinion

DAVID MARKS, et al., Case No. 24-cv-1992-MMA-KSC

ORDER GRANTING IN PART AND Plaintiffs, DENYING IN PART DEFENDANT’S v. MOTION TO DISMISS UNITED PARKS & RESORTS, INC., [Doc. No. 15]

Defendant. On January 21, 2025, Plaintiffs David Marks and Tagui Galstian (collectively, “Plaintiffs”) filed a First Amended Class Action Complaint against Defendant United Parks & Resorts, Inc (“Defendant”). Doc. No. 11 (“FAC”). Defendant has since filed a motion to dismiss the FAC. Doc. No. 15. Plaintiffs filed an opposition, to which Defendant replied. Doc. Nos. 20, 21. The Court found the matter suitable for determination on the papers and without oral argument pursuant to Civil Local Rule 7.1.d.1. Doc. No. 23. For the reasons set forth below, the Court GRANTS IN PART and DENIES IN PART Defendant’s motion to dismiss. Defendant is a theme park company that sells tickets to theme parks in California including SeaWorld and Sesame Place. FAC ¶ 1. Generally speaking, Plaintiffs allege that Defendant utilizes fake sales to entice consumers into purchasing tickets. For example, they contend that Defendant advertises “Limited-Time” discounts from regular ticket prices, using countdown clocks and language such as “HURRY, OFFER ENDS SOON!” to represent that its sales are on the verge of ending. Id. ¶¶ 4, 16–23. But, according to Plaintiffs, these discounts are always available. Id. Plaintiffs also allege that Defendant uses hidden fees when selling tickets. Id. ¶¶ 5, 58. According to Plaintiffs, Defendant utilized “drip pricing”—when a company advertises “only part of a product’s total price to lure in customers,” and fails to mention “other mandatory charges until late in the buying process”—until about July 1, 2024, hiding the true price of tickets until the purchase was nearly complete. Id. ¶¶ 60, 59–69. Thus, Plaintiffs maintain that Defendant’s price and discount advertising is false and deceptive. Plaintiffs are two purchasers of tickets sold by Defendant. On April 19, 2024, Plaintiff Marks purchased two SeaWorld single-day tickets, three Dine with Orcas tickets, and one parking ticket through Defendant’s website. Id. ¶¶ 41, 82. On the date of Plaintiff Marks’ purchase, Defendant represented on its website that SeaWorld single- day tickets had a regular price of $114.99 but were on sale a discounted price of $89.99. Id. ¶ 41. Plaintiff alleges that the tickets were always sold at the purported 'discounted' price and therefore were never discounted as advertised. Id. ¶ 43. Moreover, during the checkout process, Defendant represented that the total of Plaintiff Marks’ tickets would cost $312.96. Id. ¶ 83. But at the end of the checkout, Defendant added a “Service Fee” of $22.49, making the actual ticket price $341.65 (including $6.20 in tax), not $312.97, as Defendant had previously represented. Id.

1 Because this matter is before the Court on a motion to dismiss, the Court accepts as true the allegations Similarly, Plaintiff Galstian purchased five Sesame Place single-day tickets through Defendant’s website on July 29, 2023. Id. ¶¶ 44, 85. On the date of her purchase, Defendant represented that single-day tickets to Sesame Place were on sale for a discounted price of $67.00. Id. ¶ 44. However, Plaintiff alleges that these tickets are always available at a discounted price. Id. ¶ 45. Further, during the checkout process, Defendant represented that the total of Plaintiff Glastian’s tickets would cost $339.95. Id. ¶ 86. But at the end of the checkout, Defendant added a “Service Fee” of $16.99, making the actual ticket price $356.94, not $339.95, as Defendant had previously represented. Id. As a result, Plaintiffs assert the following claims against Defendant: (1) violation of California’s False Advertising Law, Bus. & Prof. Code §§ 17500 et seq. (“FAL”); (2) violation of California’s Consumer Legal Remedies Act, Cal. Civ. Code § 1770 (“CLRA”); (3–4) violation of California’s Unfair Competition Law, Cal. Bus. & Prof. Code § 17200 et seq. (“UCL”); (5) breach of contract; (6) breach of express warranty; (7) quasi-contract; (8) negligent misrepresentation; and (9) intentional misrepresentation. Id. ¶¶ 92–202. A Rule2 12(b)(6) motion tests the legal sufficiency of the claims made in the complaint. See Navarro v. Block, 250 F.3d 729, 732 (9th Cir. 2001). A pleading must contain “a short and plain statement of the claim showing that the pleader is entitled to relief,” Fed. R. Civ. P. 8(a)(2), such that the defendant is provided “fair notice of what the . . . claim is and the grounds upon which it rests.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (quoting Conley v. Gibson, 355 U.S. 41, 47 (1957)). However, plaintiffs must also plead “enough facts to state a claim to relief that is plausible on its face.” Fed. R. Civ. P. 12(b)(6); Twombly, 550 U.S. at 570. The plausibility standard demands more than “a formulaic recitation of the elements of a cause of action,” or “naked assertions devoid of further factual enhancement.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (internal quotation marks omitted). Instead, the complaint “must contain allegations of underlying facts sufficient to give fair notice and to enable the opposing party to defend itself effectively.” Starr v. Baca, 652 F.3d 1202, 1216 (9th Cir. 2011). In reviewing a motion to dismiss under Rule 12(b)(6), courts must assume the truth of all factual allegations and must construe them in the light most favorable to the nonmoving party. See Cahill v. Liberty Mut. Ins. Co., 80 F.3d 336, 337–38 (9th Cir. 1996). A court need not take legal conclusions as true merely because they are cast in the form of factual allegations. See Roberts v. Corrothers, 812 F.2d 1173, 1177 (9th Cir. 1987). Similarly, “conclusory allegations of law and unwarranted inferences are not sufficient to defeat a motion to dismiss.” Pareto v. FDIC, 139 F.3d 696, 699 (9th Cir. 1998). Where dismissal is appropriate, a court should grant leave to amend unless the plaintiff could not possibly cure the defects in the pleading. See Knappenberger v. City of Phoenix, 566 F.3d 936, 942 (9th Cir. 2009) (quoting Lopez v. Smith, 203 F.3d 1122, 1127 (9th Cir. 2000)). Defendant moves to dismiss all nine of Plaintiffs’ claims on various grounds. The Court addresses these arguments in turn. A. Nationwide Class Standing The Court begins with Defendant’s argument that Plaintiffs lack standing to represent a nationwide class of consumers. Doc. No. 15 at 26–29. In opposition, Plaintiffs argue, essentially, that Defendant has not met its burden of demonstrating that conflict of law principles preclude them from pursuing representation of a nationwide class allegations and that the issue should be reserved for the class certification stage. Doc. No. 20 at 27–29. First off, Plaintiffs rely on decisions that defer choice-of-law questions to class certification and emphasize the governmental-interest framework discussed in Mazza v. Am. Honda Motor Co., 666 F.3d 581 (9th Cir. 2012). Doc. No. 20 a

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