Marks v. United Parks & Resorts, Inc.

CourtDistrict Court, S.D. California
DecidedSeptember 26, 2025
Docket3:24-cv-01992
StatusUnknown

This text of Marks v. United Parks & Resorts, Inc. (Marks v. United Parks & Resorts, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Marks v. United Parks & Resorts, Inc., (S.D. Cal. 2025).

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10 11 DAVID MARKS, et al., Case No. 24-cv-1992-MMA-KSC

12 ORDER GRANTING IN PART AND Plaintiffs, 13 DENYING IN PART DEFENDANT’S v. MOTION TO DISMISS 14 15 UNITED PARKS & RESORTS, INC., [Doc. No. 15]

16 Defendant. 17 18 19 On January 21, 2025, Plaintiffs David Marks and Tagui Galstian (collectively, 20 “Plaintiffs”) filed a First Amended Class Action Complaint against Defendant United 21 Parks & Resorts, Inc (“Defendant”). Doc. No. 11 (“FAC”). Defendant has since filed a 22 motion to dismiss the FAC. Doc. No. 15. Plaintiffs filed an opposition, to which 23 Defendant replied. Doc. Nos. 20, 21. The Court found the matter suitable for 24 determination on the papers and without oral argument pursuant to Civil Local Rule 25 7.1.d.1. Doc. No. 23. For the reasons set forth below, the Court GRANTS IN PART 26 and DENIES IN PART Defendant’s motion to dismiss. 27 28 1 I. BACKGROUND 2 Defendant is a theme park company that sells tickets to theme parks in California 3 including SeaWorld and Sesame Place. FAC ¶ 1. Generally speaking, Plaintiffs allege 4 that Defendant utilizes fake sales to entice consumers into purchasing tickets. For 5 example, they contend that Defendant advertises “Limited-Time” discounts from regular 6 ticket prices, using countdown clocks and language such as “HURRY, OFFER ENDS 7 SOON!” to represent that its sales are on the verge of ending. Id. ¶¶ 4, 16–23. But, 8 according to Plaintiffs, these discounts are always available. Id. Plaintiffs also allege 9 that Defendant uses hidden fees when selling tickets. Id. ¶¶ 5, 58. According to 10 Plaintiffs, Defendant utilized “drip pricing”—when a company advertises “only part of a 11 product’s total price to lure in customers,” and fails to mention “other mandatory charges 12 until late in the buying process”—until about July 1, 2024, hiding the true price of tickets 13 until the purchase was nearly complete. Id. ¶¶ 60, 59–69. Thus, Plaintiffs maintain that 14 Defendant’s price and discount advertising is false and deceptive. 15 Plaintiffs are two purchasers of tickets sold by Defendant. On April 19, 2024, 16 Plaintiff Marks purchased two SeaWorld single-day tickets, three Dine with Orcas 17 tickets, and one parking ticket through Defendant’s website. Id. ¶¶ 41, 82. On the date 18 of Plaintiff Marks’ purchase, Defendant represented on its website that SeaWorld single- 19 day tickets had a regular price of $114.99 but were on sale a discounted price of $89.99. 20 Id. ¶ 41. Plaintiff alleges that the tickets were always sold at the purported 'discounted' 21 price and therefore were never discounted as advertised. Id. ¶ 43. Moreover, during the 22 checkout process, Defendant represented that the total of Plaintiff Marks’ tickets would 23 cost $312.96. Id. ¶ 83. But at the end of the checkout, Defendant added a “Service Fee” 24 of $22.49, making the actual ticket price $341.65 (including $6.20 in tax), not $312.97, as 25 Defendant had previously represented. Id. 26

27 1 Because this matter is before the Court on a motion to dismiss, the Court accepts as true the allegations 28 1 Similarly, Plaintiff Galstian purchased five Sesame Place single-day tickets 2 through Defendant’s website on July 29, 2023. Id. ¶¶ 44, 85. On the date of her 3 purchase, Defendant represented that single-day tickets to Sesame Place were on sale for 4 a discounted price of $67.00. Id. ¶ 44. However, Plaintiff alleges that these tickets are 5 always available at a discounted price. Id. ¶ 45. Further, during the checkout process, 6 Defendant represented that the total of Plaintiff Glastian’s tickets would cost $339.95. Id. 7 ¶ 86. But at the end of the checkout, Defendant added a “Service Fee” of $16.99, making 8 the actual ticket price $356.94, not $339.95, as Defendant had previously represented. Id. 9 As a result, Plaintiffs assert the following claims against Defendant: (1) violation 10 of California’s False Advertising Law, Bus. & Prof. Code §§ 17500 et seq. (“FAL”); 11 (2) violation of California’s Consumer Legal Remedies Act, Cal. Civ. Code § 1770 12 (“CLRA”); (3–4) violation of California’s Unfair Competition Law, Cal. Bus. & Prof. 13 Code § 17200 et seq. (“UCL”); (5) breach of contract; (6) breach of express warranty; 14 (7) quasi-contract; (8) negligent misrepresentation; and (9) intentional misrepresentation. 15 Id. ¶¶ 92–202. 16 II. LEGAL STANDARD 17 A Rule2 12(b)(6) motion tests the legal sufficiency of the claims made in the 18 complaint. See Navarro v. Block, 250 F.3d 729, 732 (9th Cir. 2001). A pleading must 19 contain “a short and plain statement of the claim showing that the pleader is entitled to 20 relief,” Fed. R. Civ. P. 8(a)(2), such that the defendant is provided “fair notice of what the 21 . . . claim is and the grounds upon which it rests.” Bell Atl. Corp. v. Twombly, 550 U.S. 22 544, 555 (2007) (quoting Conley v. Gibson, 355 U.S. 41, 47 (1957)). However, plaintiffs 23 must also plead “enough facts to state a claim to relief that is plausible on its face.” Fed. 24 R. Civ. P. 12(b)(6); Twombly, 550 U.S. at 570. The plausibility standard demands more 25 than “a formulaic recitation of the elements of a cause of action,” or “naked assertions 26 27 28 1 devoid of further factual enhancement.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) 2 (internal quotation marks omitted). Instead, the complaint “must contain allegations of 3 underlying facts sufficient to give fair notice and to enable the opposing party to defend 4 itself effectively.” Starr v. Baca, 652 F.3d 1202, 1216 (9th Cir. 2011). 5 In reviewing a motion to dismiss under Rule 12(b)(6), courts must assume the truth 6 of all factual allegations and must construe them in the light most favorable to the 7 nonmoving party. See Cahill v. Liberty Mut. Ins. Co., 80 F.3d 336, 337–38 (9th Cir. 8 1996). A court need not take legal conclusions as true merely because they are cast in the 9 form of factual allegations. See Roberts v. Corrothers, 812 F.2d 1173, 1177 (9th Cir. 10 1987). Similarly, “conclusory allegations of law and unwarranted inferences are not 11 sufficient to defeat a motion to dismiss.” Pareto v. FDIC, 139 F.3d 696, 699 (9th Cir. 12 1998). 13 Where dismissal is appropriate, a court should grant leave to amend unless the 14 plaintiff could not possibly cure the defects in the pleading. See Knappenberger v. City 15 of Phoenix, 566 F.3d 936, 942 (9th Cir. 2009) (quoting Lopez v. Smith, 203 F.3d 1122, 16 1127 (9th Cir. 2000)). 17 III. DISCUSSION 18 Defendant moves to dismiss all nine of Plaintiffs’ claims on various grounds. The 19 Court addresses these arguments in turn. 20 A. Nationwide Class Standing 21 The Court begins with Defendant’s argument that Plaintiffs lack standing to 22 represent a nationwide class of consumers. Doc. No. 15 at 26–29. In opposition, 23 Plaintiffs argue, essentially, that Defendant has not met its burden of demonstrating that 24 conflict of law principles preclude them from pursuing representation of a nationwide 25 class allegations and that the issue should be reserved for the class certification stage. 26 Doc. No. 20 at 27–29.

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