Mark Smith D/B/A Design Center v. Autodesk, Inc. and Christopher S. Canada Enterprises, Inc. D/B/A On-Site Computer Solutions

CourtCourt of Appeals of Texas
DecidedAugust 16, 2012
Docket03-11-00674-CV
StatusPublished

This text of Mark Smith D/B/A Design Center v. Autodesk, Inc. and Christopher S. Canada Enterprises, Inc. D/B/A On-Site Computer Solutions (Mark Smith D/B/A Design Center v. Autodesk, Inc. and Christopher S. Canada Enterprises, Inc. D/B/A On-Site Computer Solutions) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Mark Smith D/B/A Design Center v. Autodesk, Inc. and Christopher S. Canada Enterprises, Inc. D/B/A On-Site Computer Solutions, (Tex. Ct. App. 2012).

Opinion

TEXAS COURT OF APPEALS, THIRD DISTRICT, AT AUSTIN




NO. 03-11-00674-CV

Mark Smith d/b/a Design Center, Appellant



v.



Autodesk, Inc. and Christopher S. Canada Enterprises, Inc. d/b/a

On-Site Computer Solutions, Appellees



FROM THE DISTRICT COURT OF TRAVIS COUNTY, 353RD JUDICIAL DISTRICT

NO. D-1-GN-07-002010, HONORABLE LORA J. LIVINGSTON, JUDGE PRESIDING

M E M O R A N D U M O P I N I O N


This is an appeal from a final summary judgment declaring that Mark Smith d/b/a Design Center take nothing by his claims against Autodesk, Inc. and Christopher S. Canada Enterprises, Inc. d/b/a On-Site Computer Solutions ("On-Site") for failing to properly diagnose and remedy technical problems with his computer software and system. We will affirm the trial court's judgment.



FACTUAL AND PROCEDURAL BACKGROUND

Design Center is an interior-design business in Austin, Texas. On April 2, 2007, Design Center contacted On-Site, an information-technology service provider, to change Design Center's computer passwords in advance of Smith's plan to terminate the employment of Kevin Knippa, Design Center's in-house computer-networking consultant. On-Site responded to the service request the same day and changed the passwords to help prevent Knippa from gaining access to Design Center's computer system. Before responding to the service call, however, On-Site confirmed the nature of the service request via an email response to Design Center, which Knippa saw the evening before his employment was terminated on April 3, 2007. (1)

After Knippa's termination, On-Site provided information technology consulting services to Design Center on an on-call basis and began assisting Smith and Design Center with computer networking problems they were experiencing, as well as problems using their AutoCAD software; it is undisputed that Design Center's AutoCAD issues predated On-Site's initial engagement on April 2, 2007. (2) In order to solve the problems Smith and Design Center were having with the AutoCAD software, Design Center employed On-Site to coordinate the communications among Design Center, Autodesk (the software publisher and licensor), and D.C. Cadd Company (the software distributor). Smith testified that Design Center engaged On-Site merely to act as a liaison with these companies and expected the software publisher or distributor to solve the problems with AutoCAD. Autodesk provided remote troubleshooting in response to Design Center's web-based and telephone support requests.

Design Center used On-Site's services until June 3, 2007; thereafter, Brian Wachhaus was hired to replace On-Site. At that time, the AutoCAD software was still not working to Smith's satisfaction, and Wachhaus continued to work with Autodesk and D.C. Cadd Company to resolve the issues via remote troubleshooting. It took an additional two months before the problem was resolved to Smith's satisfaction. Wachhaus eventually concluded that a computer virus or worm probably caused the AutoCAD problems. (3)

Meanwhile, in July 2007, Smith sued Knippa, alleging that he had misappropriated or destroyed Design Center's confidential and trade-secret information and improperly accessed and tampered with Design Center's AutoCAD system. Smith later added claims against Autodesk, D.C. Cadd, and On-Site for negligence and breach of fiduciary duty and against Autodesk and D.C. Cadd for deceptive trade practices. See generally Tex. Bus. & Com. Code Ann. §§ 17.01-.926 (West 2011 & Supp. 2012) ("DTPA"). Smith asserted that Autodesk, D.C. Cadd, and On-Site (1) failed to protect Design Center's confidential and trade-secret information, (2) misrepresented their qualifications to identify and remedy Design Center's computer-software problems, (3) falsely asserted that they had corrected the computer-software problems, and (4) failed to remedy the problems, all of which resulted in unreasonable delays for Smith's business operations. Smith further complained that On-Site negligently transmitted the email that alerted Knippa of his imminent termination, which provided Knippa with an opportunity to sabotage Design Center's computer system, destroy documents, and misappropriate confidential and trade-secret information. Smith claimed damages of $30,000 in fees he paid to Wachhaus to remedy his computer software problems and $160,000 in fees he had to refund to his clients to settle their claims against him, which allegedly resulted from delays caused by the defendants' tortious conduct. He later reduced his lost business damages claims to $115,000 after admitting that one of his clients had fired him several months before the events giving rise to this lawsuit occurred.

Both Autodesk and On-Site moved for summary judgment on all of Smith's claims and filed numerous objections to Smith's summary-judgment evidence. The trial court granted both motions without stating the grounds for its decision and without expressly ruling on the objections. Nearly three months later, the trial court signed an order granting all of Autodesk's objections to Smith's summary judgment evidence. However, there is no indication in the record that the trial court ever ruled on On-Site's objections.

The claims against the remaining defendants--Knippa and D.C. Cadd--proceeded to a jury trial, with the exception of Smith's claim that Knippa tampered with his computer system, which was apparently abandoned after both Smith and Wachhaus conceded that there was no evidence that Knippa had done so. The jury found against Smith on all claims. Specifically, the jury determined that (1) Knippa had not stolen Smith's or Design Center's trade secrets, (2) D.C. Cadd had not engaged in deceptive or unconscionable trade practices, and (3) Smith, but not D.C. Cadd, was negligent in causing Smith's damages. Following the jury's verdict, the trial court rendered final judgment in the case, making the prior summary judgments final for purposes of appeal.

On appeal, Smith does not challenge the disposition of the claims against Knippa and D.C. Cadd, nor does he complain about the summary judgment on his breach-of-fiduciary-duty claims against Autodesk and On-Site. The only claims at issue here are the negligence and DTPA claims against Autodesk and the negligence claim against On-Site, which are based on the alleged failure to properly identify and remedy the problems with the AutoCAD software and the inadvertent disclosure of Smith's plans to terminate Knippa's employment. (4) Smith also contends that we must disregard On-Site's objections to his summary-judgment evidence because On-Site failed to secure a ruling on the objections. Smith further contends that the trial court's order granting Autodesk's objections is invalid because the court was required to rule on the objections when it granted the summary-judgment motion.



DISCUSSION

We review the trial court's summary-judgment rulings de novo, viewing the evidence and reasonable inferences in the light most favorable to the non-movant. Valence Operating Co. v. Dorsett, 164 S.W.3d 656, 661 (Tex. 2005); Provident Life & Accident Ins. Co. v. Knott

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Mark Smith D/B/A Design Center v. Autodesk, Inc. and Christopher S. Canada Enterprises, Inc. D/B/A On-Site Computer Solutions, Counsel Stack Legal Research, https://law.counselstack.com/opinion/mark-smith-dba-design-center-v-autodesk-inc-and-ch-texapp-2012.