Maria Robles v. Amguard Insurance Company

CourtDistrict Court, S.D. Texas
DecidedOctober 16, 2025
Docket4:23-cv-02639
StatusUnknown

This text of Maria Robles v. Amguard Insurance Company (Maria Robles v. Amguard Insurance Company) is published on Counsel Stack Legal Research, covering District Court, S.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Maria Robles v. Amguard Insurance Company, (S.D. Tex. 2025).

Opinion

Southern District of Texas ENTERED October 16, 2025 UNITED STATES DISTRICT COURT Nathan Ochsner, Clerk SOUTHERN DISTRICT OF TEXAS HOUSTON DIVISION

MARIA ROBLES, § § Plaintiff, § § VS. § CIVIL ACTION NO. 4:23-CV-02639 § AMGUARD INSURANCE COMPANY, = § § Defendant. § ORDER

Pending before this Court is Defendant’s Motion for Summary Judgment (Doc. No. 20), Plaintiff's Opposition (Doc. No. 21),! and Defendant’s Reply in Support (Doc. No. 22). Having reviewed these documents, the record, and the applicable law, the Court hereby GRANTS Defendant’s Motion for Summary Judgment. (Doc. No. 20). BACKGROUND This is an insurance dispute. Defendant AmGUARD Insurance Company (“Defendant”) issued the homeowner’s insurance policy that covered Plaintiff Maria Robles’ (“Plaintiff”) home at all relevant times. The policy included Coverage A (Dwelling), Coverage C (Personal Property), and Coverage D (Loss of Use), with other relevant provisions including Homeowners 3 — Special Form, Special Provisions — Texas, and Personal Property Replacement Cost Loss Settlement — Texas.

' The Court acknowledges Defendant’s arguments that Plaintiff's Response was untimely and contained Rule 56 deficiencies. (Doc. No. 22 at 2). For the purposes of this Order, the Court will consider Plaintiff's Response.

Plaintiff reported a claim to Defendant that on February 17, 2021, pipes burst in her home due to Winter Storm Uri, causing water damage throughout the property. On February 24, 2021, Defendant hired Pilot Catastrophe Services, Inc. (“Pilot”) to inspect Plaintiff's property. The Pilot Final Report estimated a net claim of $11,886.09. (Doc. No. 20-4 at 2). On May 30, 2021, Pilot completed a supplemental report on Plaintiff's damages, increasing the net claim estimate to $20,901.31 after uncovering more damage when Plaintiffs contractor started repairs. (Doc. No. 20-8 at 3). As a result, Defendant initially paid Plaintiff $23,218.60 after factoring in depreciation and the Policy’s deductible. (Doc. No. 20-12 at 21). On June 24, 2021, Defendant received Plaintiff's contractor estimate from Royalty Homes & Construction for $61,429.50. (Doc. No. 20-5 at 3). On July 29, 2021, Defendant issued payments, less prior payments, depreciation, and deductible, totaling $38,046.27, bringing the total claim payments to $63,685. (Doc. No. 20-12 at 21); (Doc. No. 20-3 at 6).” Following this payment, Plaintiff called Defendant around nine times, requesting to speak with someone about her claim. (Doc. No. 20-3 at 5—6). Plaintiff also emailed Defendant multiple times seeking assistance. (Doc. No. 21-4 at 1). On December 16, 2021, the Dick Law Firm (“DLF’”) sent Defendant a letter of representation on Plaintiff's behalf. (Doc. No. 20-6 at 2). Defendant then requested to reinspect the property but was informed by DLF that the property had been sold. (Doc. No. 20-9 at 2). Per

* Plaintiff requests that the Court strike Defendant’s Exhibit 3 under Rule 37(c)(1) because Defendant attached an unredacted version of “claim notes” to its Motion despite only producing a redacted version during discovery. (Doc. No. 20-3) (AmGUARD’s Claim Notes); Fed. R. Civ. P. 37(c)(1) (if a party fails to provide information in discovery, “the party is not allowed to use that information or witness to supply evidence on a motion... , unless the failure was substantially justified or is harmless.” (emphasis added)). The Court agrees with Defendant that the failure here is harmless — Plaintiff's cited sections of the “claim notes” appear in both the redacted and unredacted versions, and Plaintiff does not identify any witnesses or evidence that she was prevented from pursuing because of Defendant’s failure. Thus, the Court will consider Exhibit 3 for the purpose of this Order.

Plaintiffs “Seller’s Disclosure Notice,” she stated that the property sustained “freeze damage due to busted pipes. Home restored 100%.” (Doc. No. 20-13 at 26). In January 2022, Defendant requested additional documents to establish costs actually incurred by Plaintiff for repairs pursuant to the Policy’s terms and conditions. (Doc. No. 20-7). In response, Plaintiff sent Defendant a rebuilding estimate from Quantum Claims Consulting Services (“QCC Estimate”) totaling $321,781.45. (Doc. No. 20-10). Defendant then again requested documentation of the actual costs of repairs, including invoices, payment receipts, and copies of checks to support Plaintiff's estimated damages. (Doc. No. 20-7). Finally, on March 15, 2022, Defendant received a “Demand Letter and Invocation of Appraisal” from Plaintiff's counsel alleging $321,781.45 in damages and $10,000 in attorney’s fees and cost. (Doc. No. 20-11 at 2). In the letter, Plaintiff demanded that Defendant participate in appraisal and stated that, if Defendant did not, Plaintiff fully intended to file a lawsuit forcing Defendant to participate. (Doc. No. 20-11 at 5). Defendant did not conduct an appraisal after learning that they could not inspect the property or confirm the damages because the property had been repaired and sold. (Doc. No. 8 at § 9). Thereafter, Plaintiff filed suit against Defendant in state court for: (1) breach and anticipatory breach of contract, (2) breach of the duty of good faith and fair dealing, (3) violations of the Texas Deceptive Trade Practices Act §17.46(a) and (b); (4) violations of the Texas Prompt Payment of Claims Act, TEX. INS. CODE. § 542.051-542.061; (5) unfair insurance practices under TEX. INS. CODE Chapter 541; (6) fraud; and (7) ongoing conspiracy to commit illegal acts. Defendant then removed the case to this Court based on diversity jurisdiction. (Doc. No. 1). Plaintiff proceeded to file a Motion to Compel Appraisal and Abatement. (Doc. No.7). Inresponse, Defendant informed the Court that repairs to the property were complete, and the property had been sold. (Doc. No. 8). Further, Defendant argued that nothing in the Policy or law supported an

appraisal based on just photos of the property. (Doc. No. 8 at 4). Accordingly, this Court denied Plaintiff's Motion to Compel Appraisal and Abatement since these factors undermined “the purpose and intention behind the appraisal process.” (Doc. No. 14). Defendant now seeks summary judgment, contending that each of Plaintiff's claims lack evidence and fail as a matter of law. LEGAL STANDARD Summary judgment is warranted “if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” FED. R. CIV. P. 56(a). “The movant bears the burden of identifying those portions of the record it believes demonstrate the absence of a genuine issue of material fact.” Triple Tee Golf, Inc. v. Nike, Inc., 485 F.3d 253, 261 (Sth Cir. 2007) (citing Celotex Corp. v. Catrett, 477 U.S. 317, 322-25 (1986)). Once a movant submits a properly supported motion, the burden shifts to the non-movant to show that the court should not grant the motion. Ce/otex, 477 U.S. at 321-25. The non-movant then must provide specific facts showing that there is a genuine dispute. /d. at 324; Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 587 (1986). A dispute about a material fact is genuine if “the evidence is such that a reasonable jury could return a verdict for the nonmoving party.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986).

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Bluebook (online)
Maria Robles v. Amguard Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/maria-robles-v-amguard-insurance-company-txsd-2025.