Maria Hanes, V Dollar Tree Stores, Inc.

CourtCourt of Appeals of Washington
DecidedJanuary 10, 2023
Docket56552-8
StatusUnpublished

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Bluebook
Maria Hanes, V Dollar Tree Stores, Inc., (Wash. Ct. App. 2023).

Opinion

Filed Washington State Court of Appeals Division Two

January 10, 2023

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

DIVISION II MARIA HANES, No. 56552-8-II

Appellant,

v. UNPUBLISHED OPINION

DOLLAR TREE STORES, INC., a Foreign Profit Corporation,

Respondent.

CRUSER, A.C.J. ⎯ Maria Hanes was injured when shopping at Dollar Tree Stores, Inc.

(Dollar Tree). Hanes’ counsel sent a demand letter to Dollar Tree’s third-party insurance adjuster

but never responded to a counteroffer from the insurance adjuster, who continued to call and email

counsel for several months afterward. Hanes had filed and served a complaint on Dollar Tree’s

registered agent, but Dollar Tree never formally appeared or answered the complaint. Hanes

obtained a default order and judgment against Dollar Tree. Dollar Tree moved to vacate the default

judgment on the basis that it substantially complied with the appearance requirement, and the trial

court granted the motion. Hanes appeals.

We hold that the trial court abused its discretion by vacating the default order and judgment

because the arguments made by Dollar Tree at the trial court were meritless, and the arguments

raised on appeal were either not raised below or are time-barred. Accordingly, we reverse the trial

court’s order vacating the default order and judgment. No. 56552-8-II

FACTS

Hanes was shopping at a Dollar Tree store in Graham, Washington, in December 2017. As

she entered one of the aisles, she slipped and fell after her right foot landed on a pile of metal

objects. After the fall, Hanes experienced pain in her right arm and shoulder, in her right leg from

her hip down to her foot, and in her lower back. Although her shoulder issues resolved quickly

with physical therapy, she needed continued treatment for the pain in her right leg and in her lower

back, including surgery on her right foot. Hanes still experiences pain and swelling in her right

ankle, hip, foot, and lower back.

Hanes’ counsel sent a representation letter to Sedgwick Claims Management Services, Inc.

(Sedgwick), which handles casualty claims for Dollar Tree, in February 2018. Hanes’ counsel

corresponded with a Sedgwick claims adjuster several times regarding a statement from Hanes,

but there was no communication between October 2018 and October 2019. Hanes’ counsel sent a

demand letter to a Sedgwick claims adjuster in November 2019. Sedgwick acknowledged receipt

in December and made a counteroffer on January 16, 2020.

Hanes filed a lawsuit against Dollar Tree on January 28, 2020. The summons and complaint

were served on Dollar Tree’s registered agent on February 3. On February 25, Hanes moved for

an order of default on the basis that Dollar Tree still had not appeared or defended against the

lawsuit. The trial court entered an order of default the following day.

Meanwhile, Sedgwick continued to contact Hanes’ counsel by phone and email from

January 2020 to August 2020. There were only two instances when Hanes’ counsel actually spoke

to Sedgwick.

2 No. 56552-8-II

According to the Sedgwick claims adjuster, on April 1, 2020, Hanes’ counsel stated over

the phone that he did not have a counteroffer and that he would follow up. In addition, on April

27, 2020, Hanes’ counsel stated that he was currently busy and could not discuss Hanes’ claim,

but that Sedgwick’s offer had not yet been accepted and he was unsure if it would be accepted.

Hanes’ counsel claimed that he never suggested that Sedgwick’s offer was being considered and

that, during these phone calls, he simply stated that he had no response to Sedgwick’s offer and

that he was unable to speak to the claims adjuster. He further stated that, once the lawsuit was

filed, he “purposely avoided any behavior or action that could be construed as negotiation

behavior.” Clerk’s Papers (CP) at 170.

Sedgwick closed Hanes’ claim in September 2020, after not being able to speak with her

counsel for months. On October 2, 2020, Hanes obtained a default judgment against Dollar Tree

in the amount of $241,071.79. On October 27, 2021, Hanes’ counsel served a copy of the default

judgment on Dollar Tree’s registered agent.

On November 22, 2021, Dollar Tree moved to vacate the default judgment under

CR 60(b)(11)1 on the basis that it substantially complied with the appearance requirement when

the claims adjuster from Sedgwick attempted to communicate with Hanes’ counsel 34 times after

the complaint was filed. Dollar Tree asserted that these contacts demonstrated its intent to settle

the claim and that this constituted an informal appearance that entitled Dollar Tree to notice of the

default proceedings. Alternatively, Dollar Tree argued that (1) counsel misrepresented facts to the

1 CR 60(b)(11) provides that the trial court may vacate a final judgment or order for “[a]ny other reason justifying relief from the operation of the judgment.”

3 No. 56552-8-II

court when he stated that Dollar Tree had not appeared, because it had appeared informally;

(2) there were irregularities in the default proceedings; and (3) Dollar Tree’s failure to appear was

excusable neglect under CR 60(b)(1).

On December 3, the trial court entered an order vacating the order of default and default

judgment. The trial court did not specifically state the grounds it relied on for vacating the order

and judgment. Hanes appeals.

DISCUSSION

Hanes argues that the trial court erred by vacating the default order and judgment because

Dollar Tree never appeared by acknowledging a dispute in court, and Dollar Tree’s alternative

arguments were time barred. Dollar Tree argues two separate bases to support the trial court’s

order vacating the default order and judgment: (1) pursuant to equitable principles described in

Morin v. Burris, 160 Wn.2d 745, 161 P.3d 956 (2007), concerning counsel’s efforts to conceal the

litigation, or (2) due to mistake or inadvertence under the four-part test set forth in White v. Holm,

73 Wn.2d 348, 438 P.2d 581 (1968). The first argument was not raised to the trial court, and the

second argument is time-barred. We hold that the trial court abused its discretion by vacating the

default order and judgment.

DEFAULT ORDER AND JUDGMENT

A. LEGAL PRINCIPLES

We review a trial court’s order vacating a default order or a default judgment for abuse of

discretion. Aecon Bldgs. Inc. v. Vandermolen Const. Co., 155 Wn. App. 733, 738, 230 P.3d 594

4 No. 56552-8-II

(2009). Discretion is abused if exercised based on untenable grounds or for untenable reasons.

Morin v. Burris, 160 Wn.2d at 753.

A party is entitled to notice of default judgment proceedings if the party has appeared in

the action. CR 55(3); Morin, 160 Wn.2d at 754. A defendant may comply with the appearance

requirement by showing that they substantially complied, which may be done informally. Id. at

749. The substantial compliance doctrine looks to the defendant’s conduct after litigation was

commenced in order to determine whether the plaintiff was apprised of the defendant’s intent to

litigate the case. Id. at 755. The defendant must specifically “acknowledge that a dispute exists in

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Related

White v. Holm
438 P.2d 581 (Washington Supreme Court, 1968)
Morin v. Burris
161 P.3d 956 (Washington Supreme Court, 2007)
Little v. King
161 P.3d 345 (Washington Supreme Court, 2007)
Roberson v. Perez
123 P.3d 844 (Washington Supreme Court, 2005)
Roberson v. Perez
156 Wash. 2d 33 (Washington Supreme Court, 2005)
Little v. King
160 Wash. 2d 696 (Washington Supreme Court, 2007)
Morin v. Burris
160 Wash. 2d 745 (Washington Supreme Court, 2007)
Aecon Buildings, Inc. v. Vandermolen Construction Co.
230 P.3d 594 (Court of Appeals of Washington, 2009)
Trinity Universal Insurance v. Ohio Casualty Insurance
312 P.3d 976 (Court of Appeals of Washington, 2013)
State v. Hamilton
320 P.3d 142 (Court of Appeals of Washington, 2014)
Ha v. Signal Electric, Inc.
332 P.3d 991 (Court of Appeals of Washington, 2014)

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