Margaret Turner v. Cajun Operating Company (Of Delaware) D/B/A Church's Chicken

Louisiana Court of Appeal·Decided May 25, 2022·No. 54,471-CA·Published

Opinion

Judgment rendered May 25, 2022.

Application for rehearing may be filed within the delay allowed by Art. 2166, La. C.C.P.

No. 54,471-CA

COURT OF APPEAL

SECOND CIRCUIT

STATE OF LOUISIANA

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MARGARET TURNER, ET AL Appellees versus

CAJUN OPERATING COMPANY (OF DELAWARE) D/B/A CHURCH’S CHICKEN, ET AL Appellants

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Appealed from the

Monroe City Court for the Parish of Ouachita, Louisiana Trial Court No. 2018CV02246

Honorable Tammy Lee, Judge

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WANEK KIRSCH DAVIES LLC Counsel for Appellants, By: Peter J. Wanek Cajun Operating Lindsey G. Faulkner Company (Of Delaware)

Kathryn Theriot Trew D/B/A Church’s Chicken

ANTHONY J. BRUSCATO Counsel for Appellees, Margaret Turner,

Dewayne McKinley,

Sheriff Turner, Sherron

Turner, Shedanja Pratt,

and Jacob Pratt

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Before COX, STEPHENS, and MARCOTTE, JJ.

COX, J.

This civil appeal arises from Monroe City Court, Ouachita Parish, Louisiana. Cajun Operating Company (of Delaware), d/b/a Church’s Chicken (“Appellant”), appeals the trial court’s judgment in favor of plaintiffs Margaret Turner, DeWayne McKinley, Sheriff Turner, Sherron Turner, and Shedanja Pratt, on behalf of her minor son, Jacob Pratt (collectively, the “Appellees”), who alleged that they contracted food poisoning from consuming undercooked chicken from the Appellant’s restaurant. Because we find that the Appellees failed to present sufficient evidence establishing that their symptoms were caused by eating food from the Appellant’s restaurant, we reverse the trial court’s judgment.

FACTS

On June 28, 2018, Appellees filed suit against the Appellant alleging that after they ate a portion of the meal Margaret Turner purchased from the Appellant’s restaurant on 1690 DeSiard Street, Monroe, Louisiana, they each suffered from symptoms associated with food poisoning, namely, abdominal pain, nausea, vomiting, and diarrhea. In brief, Appellees argued that it was more probable than not that they suffered food poisoning from the Appellant’s food. Trial commenced on October 15, 2020, in which the following testimony was heard:

First, Margaret Turner testified that on June 28, 2017, she invited her boyfriend, DeWayne McKinley, her brother and sister-in-law, Sheriff and Sherron Turner, and her minor nephew, Jacob Pratt, to her home. She stated that around eight or nine, when the restaurant was about to close, she purchased two boxes of chicken through the drive through, with eight pieces of chicken in each box. Margaret testified that after her initial inspection of

the chicken, it seemed fine. Particularly, Margaret stated that after her first bite, the food seemed fine and cooked properly; however, upon her second bite, Margaret testified that she noticed that the food was undercooked, raw, and bloody and immediately spat out the food. She then stated that the rest of the Appellees also noticed that the food was undercooked and stopped eating. Because the restaurant was closed, Appellees decided to put the remaining food back into the boxes to return to the restaurant the next morning.

Margaret testified that the Appellees slept at her home that evening and that a few hours after they ate, they each began to feel ill. Specifically, Margaret testified that she and the other Appellees were nauseated, and suffered from abdominal pain, diarrhea, and vomiting. Margaret stated that she attempted to return the food to the Appellant’s restaurant the following morning, but was informed that the restaurant could not take the food back. That same day, she and the other Appellees presented to the emergency room at University Conway in Monroe, where they were diagnosed with food poisoning. Although she ate cereal the morning she consumed the chicken, Margaret stated that because the meal from the Appellant’s restaurant was the only food that she and the other Appellees had in common, she assumed that the chicken was the cause of their symptoms.

Next, DeWayne McKinley confirmed that the only meal each of the Appellees had together was the chicken at Margaret’s home. He testified that after he took an initial bite of the food, he noticed that it was “bloody and pink like.” He stated that he tried two different pieces of chicken, and the third piece was pink and undercooked. He stated that the other Appellees also noticed that their food was undercooked, and they all stopped

eating the food the moment they noticed that it was raw. He stated that a few hours after eating the food, he began to feel sick and he went to the emergency room where he was given a pill and told to drink plenty of liquids and that the symptoms would have to “wear off.” McKinley testified that it was possible that he ate chicken or poultry during that week, but could not be certain of the exact meals he consumed.

Diane Liddell (“Liddell”), a market leader for the Appellant’s restaurant, testified. Liddell stated that she supervises nine of the Appellant’s chain restaurants throughout Louisiana and Mississippi. Liddle testified that in this position, she visits each restaurant approximately once a month and that her last visit to the restaurant on DeSiard Street would have been during the beginning of June. Although she was not present at the restaurant during the incident, Liddell testified that she spoke with the restaurant’s manager, Michael Dorsey, who informed her about the complaint.

Liddell stated that after the written report was transmitted, she referred the complaint to the Appellant’s insurance adjuster for investigation; however, she did not know what the investigation revealed because the restaurant does not have a copy of the incident report and the only copy of the report was transmitted to the insurance adjuster. She further stated that it was also the restaurant’s policy not to accept food customers attempt to return. If there are accusations of food poisoning, the restaurant does not generally test the food to determine if it is contaminated.

Liddell then testified that the restaurant’s usual practice in preparing and cooking food was to have at least two cooks on duty,1 who must be at least 18 years old. She stated that because improperly cooked chicken can transmit a type of bacteria that can cause food poisoning, the restaurant trains its employees to follow a strict regime in which to properly and safely cook the chicken to prevent sickness. Specifically, all chicken must be cooked in oil at a temperature of 340 degrees, cooking white meat for 12.5 minutes and dark meat for 15 minutes. Employees are then required to check the internal temperature of the food, ensuring that the internal temperature for each piece is 185 degrees; if the internal temperature has not been reached, then employees are to resubmerge the food for an additional 5 to 10 minutes. Liddell conceded that if not properly done, there is a possibility that a customer could receive undercooked chicken.

Liddell then testified that the restaurant typically cooks approximately 32 pieces of chicken at a time so that each batch would be cooked the same way; however, an error that affects one batch will not necessarily impact another batch. Liddell testified that on June 28, 2017, the restaurant sold approximately 4,800 pieces of chicken and that the only complaint she received about undercooked chicken came from the Appellees.

Next, Sheriff Turner testified, and confirmed that he, like the other Appellees, consumed the chicken at Margaret’s home. Sheriff testified that while he was eating, he noticed that the food “tasted funny,” and when he looked at the food, noticed that it was raw and bloody. He testified that because his stomach was upset and he felt nauseated a few hours after he ate

1 Liddell testified that she did not know who the cooks were on the evening Margaret purchased the chicken or their level of training.

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