Margaret Malaterre v. National Bath Systems LLC

CourtDistrict Court, D. Vermont
DecidedFebruary 6, 2026
Docket2:25-cv-00543
StatusUnknown

This text of Margaret Malaterre v. National Bath Systems LLC (Margaret Malaterre v. National Bath Systems LLC) is published on Counsel Stack Legal Research, covering District Court, D. Vermont primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Margaret Malaterre v. National Bath Systems LLC, (D. Vt. 2026).

Opinion

UNITED STATES DISTRICT COURT U.S. DISTRICT COU FOR THE DISTRICT OF □□□□□ DISTRICT OF VERMONT FILED 1blb FEB -b P 2: MARGARET MALATERRE, ) ee on behalf of herself and all others ) A CLERK similarly situated, ) By DEPUTY CLERK ) Plaintiff, ) ) V. ) Case No. 2:25-cv-00543 ) NATIONAL BATH SYSTEMS LLC, ) ) Defendant. ) OPINION AND ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION TO DISMISS (Doc. 14) L Procedural Background. Plaintiff Margaret Malaterre (“Plaintiff”) brings this class action against Defendant National Bath Systems LLC (“Defendant”), arising out of a data breach of Defendant’s computer systems that compromised the personally identifiable information (“PII”)! of Defendant’s current and former employees and other individuals. In her Complaint, Plaintiff alleges claims for Negligence (Count I), Breach of Implied Contract (Count IT), Unjust Enrichment (Count III), and Declaratory Judgment (Count IV) on behalf of herself and all others similarly situated. On July 21, 2025, Defendant moved to dismiss Plaintiffs claims. (Doc. 14.) Plaintiff opposed the motion on August 20, 2025, (Doc. 21), and Defendant filed a reply

' PII incorporates “information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other personal or identifying information[.]” 2 C.F.R. § 200.79. The Federal Trade Commission describes “identifying information” as “any name or number that may be used, alone or in conjunction with any other information, to identify a specific person,” including, among other things, “[n]ame, [SSN], date of birth, official State or government issued driver’s license or identification number, alien registration number, government passport number, employer or taxpayer identification number.” 17 C.F.R. § 248.201 (2013).

on September 3, 2025. (Doc. 22.) The court held a hearing on October 23, 2025, at which time it took the pending motion under advisement. Plaintiff is represented by Patrick A. Barthle, Esq., Ryan D. Maxey, Esq., and Adam P. Bergeron, Esq. Defendant is represented by Elizabeth Ferrick, Esq., Matthew S. Borick, Esq., Ron R. Courtney, Esq., and Todd D. Daubert, Esq. II. Allegations in the Complaint. Defendant is a Vermont limited liability company engaged in remodeling bathrooms with a principal place of business in South Burlington, Vermont. In the course of its business, Defendant acquired, collected, and stored PII of current and former employees “including, but not limited to, names, passport numbers, driver’s licenses, Social Security numbers [(“SSNs”)], birth dates, financial account numbers . . . , health and safety[-]related information, direct pay authorizations, compensation-related information[,] as well as onboarding information such as applications, resumes, and background checks.” (Doc. 1 at 1, □ 1.) Plaintiff is a resident of Omaha, Nebraska, and was employed by Defendant for approximately six months in or around 2019. As a condition of employment, “Defendant required Plaintiff . . . to provide and entrust [her] PII” to Defendant, and Plaintiff did so. Id. at 29, § 127. Effective June 2019 and through December 4, 2024, Defendant had a Privacy Policy that “represented that Defendant had ‘put in place appropriate security measures to prevent . . . personal data from being accidentally lost, used[,] or accessed in an unauthori[z]ed way, altered[,] or disclosed.’” Jd. at 2, 4 4. Between December 4 and December 5, 2024, an unauthorized actor, impersonating an information technology support technician, “gained access to [Defendant’s] network[] and deployed ransomware which . .. potentially exfiltrated [PII] data[]” (the “Data Breach”). Jd. at 7, § 32. Defendant discovered the Data Breach on December 5, 2024, and “promptly isolated the affected local area network to prevent the potential threat from spreading and initiated an investigation of the incident.” Jd.

On or about December 18, 2024, there were reports that it was the BlackBasta ransomware group that had hacked Defendant. Around the same time, BlackBasta “published some of the exfiltrated PII on the [D]ark [W]eb,” including passports, Social Security cards, driver’s licenses, employment eligibility verifications, and spreadsheets containing information about numerous individuals.” Jd. at 2, ] 9. On December 26, 2024, Defendant informed current employees of the Data Breach and offered credit monitoring services. On March 7, 2025, Defendant completed its investigation of the Data Breach and “learned that some former employees may also have been impacted by the incident.” (Doc. | at 7, § 32.) On or about April 23, 2025, Defendant sent Plaintiff a notice of the Data Breach (the “Notice”), explaining how the breach occurred and identifying Plaintiff’s PII as “potentially exfiltrated[.]” Jd. The Notice did not disclose that the BlackBasta group had published some of the exfiltrated PII on the Dark Web. Pursuant to the Notice, Plaintiff was informed that her “name, passport number, driver’s license, [SSN], birth date[], financial account numbers... , health and safety[-]related information, direct pay authorizations, compensation-related information[,] as well as onboarding information such as applications, resumes, and/or background checks were impacted[]’’ in the Data Breach. /d. at 17, 72. Because “Defendant waited more than three months” to report the Data Breach “to the states[’ Attorneys General and affected individuals[,]” Plaintiff “had no idea [her] PII had been compromised{] and that [she was], and continue[s] to be, at significant risk of identity theft and various other forms of personal, social, and financial harm[.]” Jd. at 3-4, F§ 16- 17. The Notice states that, following the Data Breach, Defendant disabled its VPN services and remote access to its network and “built a new, separate network with limited

* “The Dark Web is a general term that describes hidden Internet sites that users cannot access without using special software.” McMorris v. Carlos Lopez & Assocs., 995 F.3d. 295, 302 n.4 (2d Cir. 2021) (internal quotation marks omitted) (quoting Kristin Finklea, Cong. Rsch. Serv., 7- 5700, Dark Web 2 (2017)).

access to [its] systems.” Jd. at 8, § 35. Defendant articulated its commitment “to further enhancing [its] security measures as necessary to reduce the chances of future incidents.” Id. Plaintiff claims, “[h]owever, [that] the details of the root cause of the Data Breach, the vulnerabilities exploited, and the remedial measures undertaken to ensure a breach does not occur again have not been shared with regulators or Plaintiff [.]”? Id. at 36. Defendant offered Plaintiff one year of credit monitoring and identity protection through Experian.* (Doc. 1 at 17, § 70.) Plaintiff does not allege whether she accepted this offer. PII is of “high value to criminals, as evidenced by the prices they will pay through the [D]ark [W]eb.” Jd. at 15, § 61. It sells for between $40 and $200, and the price of bank account details ranges from $50 to $200. Names and SSNs are particularly valuable PII because, unlike a credit card, they cannot be canceled or closed and are “difficult, if not impossible, to change.” Jd. at § 62. Identity thieves may use this type of PII to “obtain driver’s licenses, government benefits, medical services, and housing or even give false information to police[,]’” and the resulting fraudulent activity may not come to light for years. Id. at 16, J 64. Plaintiff cites a number of articles published in the years preceding the Data Breach warning of cybercrime. Plaintiff contends that, based on these warnings, Defendant knew or should have known it was a target for attacks.

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Margaret Malaterre v. National Bath Systems LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/margaret-malaterre-v-national-bath-systems-llc-vtd-2026.