Marcelletti v. GEICO General Insurance Company

District Court, W.D. New York·Decided July 1, 2025·No. 6:23-cv-06211·Unknown

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF NEW YORK

JOHN MARCELLETTI, on behalf of himself and all others similarly situated, DECISION AND ORDER Plaintiff, v. 6:23-CV-06211 EAW CDH

GEICO GENERAL INSURANCE COMPANY,

Defendant.

INTRODUCTION Plaintiff John Marcelletti (“Plaintiff”) brings this putative class action suit against defendant GEICO General Insurance Company (“Defendant” or “GEICO”), asserting a claim for breach of contract based on Defendant’s failure to pay sales tax as part of the “Actual Cash Value” for total loss vehicles. (Dkt. 1). This Decision and Order resolves multiple motions arising out of a discovery dispute between the parties over Defendant’s production of internal GEICO documents. The first motion is a motion to compel filed by Plaintiff, which seeks to compel Defendant to produce unredacted copies of certain internal GEICO documents, as well as yet-to-be-produced documents from a separate class action against another GEICO affiliate. (Dkt. 43). The second motion is a motion to seal filed by Defendant, which seeks to seal portions of the internal GEICO documents filed as exhibits by Plaintiff in support of his motion to compel. (Dkt. 51). The third motion is a motion filed by Plaintiff for leave to file a response to Defendant’s sur-replies to Plaintiff’s notices of supplemental authority.1 (Dkt. 76). The fourth motion is a motion filed by Defendant for leave to file a sur-reply to Plaintiff’s motion to compel, addressing a statement made by Plaintiff’s counsel in the related action Shiloah v.

GEICO Indemnity Company, Civil Action No. 6:24-cv-6447 (W.D.N.Y.) (“Shiloah”), in which the plaintiff and the defendant are represented by the same counsel as this case. (Dkt. 144). For the reasons set forth below, Plaintiff’s motion to compel (Dkt. 43) is granted in part and denied in part; Defendant’s motion to seal (Dkt. 51) is denied; Plaintiff’s motion for leave to file a response to Defendant’s sur-replies (Dkt. 76) is granted to the extent discussed herein; and Defendant’s motion for leave to file a sur-reply (Dkt. 144) is denied as moot.

BACKGROUND This case has been referred to the undersigned for all pre-trial matters excluding dispositive motions. (Dkt. 28; Dkt. 74). Familiarity with the factual background of this case is assumed and set forth in more detail in prior decisions in the proceeding. (See, e.g., Dkt. 23; Dkt. 115). In brief, Plaintiff was involved in an accident while driving a leased vehicle that was

insured under a policy issued by GEICO. (Dkt. 1 at ¶¶ 19-21). Plaintiff alleges that GEICO breached its policy with Plaintiff and other members of the putative class by failing to pay sales tax when settling claims for total loss vehicles. (Id. at ¶ 30-32). The instant motions primarily concern discovery documents related to

1 Defendant also filed two additional motions to seal documents filed in connection with the briefing on Plaintiff’s motion to file a response to Defendant’s sur-replies. (Dkt. 87; Dkt. 89). Defendant subsequently withdrew these two motions with no opposition by Plaintiff. (See Dkt. 129; Dkt. 135). Plaintiff’s motion for class certification. The discovery documents can be broadly categorized as involving (1) internal GEICO documents and (2) documents filed in Lewis v. Gov’t Emps. Ins. Co., No. 22-3449 (3d Cir.) and Lewis v. Gov’t Emps. Ins. Co.,

No. 18-CV-05111 (D.N.J.) (collectively, “Lewis”). Plaintiff seeks to compel production of unredacted copies of the internal GEICO documents—which Defendant has only produced in redacted form—and copies of the Lewis documents—which Defendant has objected to producing in any form. I. Plaintiff’s Motion to Compel A. Internal GEICO Documents The first set of internal GEICO documents at issue is GEICO’s “internal

customer log relating to Plaintiff’s individual total loss claim” (Plaintiff’s “claim file”). (Dkt. 44-1 at ¶ 6). Plaintiff includes with his motion to compel the copy of his claim file produced by Defendant, which reflects that the documents have been heavily redacted. (See Dkt. 44-3). As described in Defendant’s redaction log, the reasons for the redactions include: “Irrelevant healthcare information; information regarding unrelated third parties/other claimants; unrelated coverage”; “A/C Privilege and/or

Work Product”; and “Confidential/PII”; or some combination thereof. (Dkt. 56-1 at 3- 6). According to Plaintiff’s counsel, after multiple meet and confers, defense counsel “agreed Defendant would produce unredacted copies of documents comprising Plaintiff’s claim file,” but has yet to produce those documents. (Dkt. 44-1 at ¶¶ 26, 31). Defense counsel, however, asserts that “[a]s discussed with Plaintiff, GEICO re- reviewed its redactions to Plaintiff’s claim file documents . . . [which] confirmed that all of the redactions were appropriate under the rules as they relate either to unrelated third parties/other claimants, healthcare information, personally identifying information for others, or unrelated coverage.” (Dkt. 56 at 7 n.1).

The second set of internal GEICO documents at issue includes eight GEICO claims adjuster handbooks. (Dkt. 44-1 at ¶ 15). Plaintiff has included representative pages from the copies of the handbooks produced by Defendant, which reflect that they have been significantly redacted. (See Dkt. 44-7; Dkt. 44-8; Dkt. 44-9). Generally, aside from some headings and subheadings, most of the content in these representative pages has been completely redacted.2 The content that has not been redacted appears to have been left unredacted based on Defendant’s determination

that it was relevant to this case. For example, Plaintiff has included a portion of the glossary of one handbook in which every term and definition is redacted except for “ACV or Actual Cash Value”—a term at issue in this case. (See Dkt. 44-7 at 52). Much of the unredacted content is also devoid of unredacted surrounding content, such that its use as evidence or discovery material appears highly limited. Defendant’s redaction log describes the reasons for the handbook redactions as “Irrelevant” and

“Unrelated to adjustment of total loss claims.” (Dkt. 56-1 at 6-8). Defendant’s position is that Plaintiff’s claim in this case concerns “solely . . . the payment of sales tax on total loss vehicles under New York law and [Plaintiff’s] New York Insurance Policy with GEICO General Insurance Company.” (Dkt. 56 at 6-7). Accordingly, in its view, the redacted handbook content has no relevance and Plaintiff has not met his burden

2 Plaintiff notes that, by way of an example, one of the handbooks is 130 pages, and 120 of those 130 pages are redacted. (Dkt. 44-1 at ¶ 16). of demonstrating otherwise. (See id.). The third set of internal GEICO documents at issue constitutes GEICO’s records retention schedule. (Dkt. 44-1 at ¶ 21). Plaintiff has again included the copies

of the records retention schedule produced by Defendant, which reflect that the substantive content describing GEICO’s retention policy has largely been redacted. (See Dkt. 44-11). The only unredacted information is the retention policy regarding “Claim Files and Records” (i.e., how long those records must be kept); a list of documents that could constitute “Claims records”; a list of retention codes (e.g., “IND” denotes that the record should be kept for an indefinite time); and a generic description of the retention schedule’s revision history. (See id.). Defendant’s

redaction log describes the reason for the retention schedule redactions as “Irrelevant” and “Unrelated to adjustment of total loss claims.” (Dkt. 56-1 at 8-9). Plaintiff argues that these redactions “interfere[e] with Plaintiff’s ability to identify potential witnesses” by redacting “possible custodial information.” (Dkt. 44 at 11).

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