Manasra v. St. Francis Medical Center, Inc.

764 So. 2d 295, 2000 La. App. LEXIS 1704, 2000 WL 802977
CourtLouisiana Court of Appeal
DecidedJune 23, 2000
Docket33,312-CA
StatusPublished

This text of 764 So. 2d 295 (Manasra v. St. Francis Medical Center, Inc.) is published on Counsel Stack Legal Research, covering Louisiana Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Manasra v. St. Francis Medical Center, Inc., 764 So. 2d 295, 2000 La. App. LEXIS 1704, 2000 WL 802977 (La. Ct. App. 2000).

Opinion

764 So.2d 295 (2000)

Dr. Ismael MANASRA, Plaintiff-Appellant,
v.
ST. FRANCIS MEDICAL CENTER, INC., et al., Defendants-Appellees.

No. 33,312-CA.

Court of Appeal of Louisiana, Second Circuit.

June 23, 2000.

*297 Theus, Grisham, Davis & Leigh by J. Michael Hart, Paul D. Spillers, Monroe, Counsel for Appellant.

Hayes, Harkey, Smith & Cascio by Thomas M. Hayes, III, Monroe, Counsel for Appellees, St. Francis Medical Center, Dr. Gordon D. Gates and E. Gerald Smith.

Lance P. Havener, Shreveport, Counsel for Appellee, Dr. Marc deSoler.

Kearney & Christovich by Kevin R. Tully, Terry Christovich Gay, New Orleans, Counsel for Appellee, Federal Ins. Co.

Pugh, Boudreaux & Shelton by William E. Bourgeois, Monroe, Counsel for Appellee, St. Paul Fire & Marine Ins. Co.

Before STEWART, GASKINS and KOSTELKA, JJ.

STEWART, J.

Dr. Ismael Manasra, a neonatologist, filed suit for damages after the termination of his staff privileges at St. Francis Medical Center ("SFMC") in Monroe, Louisiana due to an ongoing pattern of disruptive behavior. The defendants include SFMC; Dr. H. Gordon Gates ("Dr.Gates"), SFMC's Chief of Staff; Mr. H. Gerald Smith ("Mr.Smith"), SFMC's chief executive officer; and Dr. Marc deSoler ("Dr.de-Soler"), a neonatologist. The trial court granted motions for summary judgment filed by the defendants and dismissed all of the plaintiff's claims against them. Dr. Manasra appeals the dismissal of his claims. We affirm.

FACTS

In 1989, Dr. Manasra and Dr. deSoler became co-directors of SFMC's neonatal intensive care unit (hereinafter "NICU"). Through their corporation, Northeast Louisiana Neonatology Group, Dr. Manasra and Dr. deSoler contracted with SFMC to provide medical and administrative services for the NICU.

Soon after Dr. Manasra began to practice medicine at SFMC, complaints began to surface about his behavior. Notice of these complaints was provided to Dr. Manasra by Sister Anne Marie Twohig, the Chief Executive Officer of SFMC at the time, in a letter dated December 7, 1989. The letter referred to a discussion during which Dr. Manasra denied inappropriate behavior, attributed the reported problems to cultural differences, and averred that his intent had been misrepresented by the nurses. According to the letter, Dr. Manasra agreed to refrain from joking with staff on sexual matters. He was advised *298 to refrain from discussing personal affairs and kissing or touching nurses in ways that might be construed as sexual advances. The letter warned Dr. Manasra that further complaints would result in a referral to the Medical Executive Committee ("MEC") for corrective action.

Additional complaints surfaced in 1991. Documented complaints of verbal abuse alleged that Dr. Manasra referred to nurses as "bitches" and called them "stupid" and "lazy," threatened the loss of their jobs, yelled, and used obscenities. There were more allegations of sexual harassment, including inappropriate touching and comments of a sexual nature. Particularly troubling allegations pertained to Dr. Manasra's refusal to listen to certain nurses and respond to their questions. Another troubling incident involved the assault of a respiratory therapist whom Dr. Manasra either pushed or raised his hand in an effort to strike her.

Due to these complaints, Dr. Manasra's clinical privileges were summarily suspended effective upon his receipt of written notice on November 21, 1991. The notice, which referred to the incident of assault against a hospital employee and the reports of disruptive and abusive behavior, stated that Dr. Manasra's conduct had "seriously compromised" patient care and hospital operations. On December 2, 1991, after providing written notice to Dr. Manasra, a committee of doctors met with him to review the complaints and allow him the opportunity to respond. The result of this meeting was that Dr. Manasra agreed to seek psychological and cultural counseling, to continue treatment for high blood pressure and ulcers, and to refrain from verbal or physical abuse and behavior that might be interpreted as sexual harassment. The summary suspension was lifted on December 5, 1991. Dr. Manasra was advised in writing that further substantiated complaints would be considered cause for corrective action.

Similar complaints surfaced in 1992. In an effort to again address the ongoing problem of Dr. Manasra's behavior, Dr. Gates, who was then SFMC's Chief of Staff, met with Dr. Manasra on January 4, 1993, at which time Dr. Manasra agreed to discontinue the objectionable behavior. Dr. Manasra received a written confirmation of their discussion from Dr. Gates after their meeting. Again, Dr. Manasra was warned that disciplinary action would be warranted if problems continued.

Problems escalated and came to a head in August 1993. There were reports of Dr. Manasra's abusive and demeaning treatment of a social worker assigned to the NICU. There were also reports of communication problems with the nursing staff. It was alleged that Dr. Manasra would give verbal orders and later deny doing so. Other complaints pertained to Dr. Manasra's unwillingness to listen to certain nurses when they attempted to report changes in their infant patients' conditions. Another complaint alleged that Dr. Manasra made offensive racial remarks to an NICU employee. Complaints by patients' families regarding Dr. Manasra's behavior also surfaced.

On August 16, 1993, Dr. deSoler and Theresa Marsala, the senior vice-president of patient care services, met with Dr. Manasra to discuss his inappropriate behavior. According to a memorandum of this meeting, which appears to bear Dr. Manasra's signature, Dr. Manasra understood that his behavior was unacceptable and disruptive and that it must change. The memorandum stated that there was to be no cursing, shouting or screaming at employees and no inappropriate jokes or comments. Also, Dr. Manasra was directed to leave the NICU and contact Delores Wood, the nursing director of the NICU, whenever he became upset. Staff meetings were planned to address the ongoing problems caused by Dr. Manasra' behavior and to define and clarify job responsibilities. Dr. Manasra met with NICU staff, including nurses and respiratory therapists, on August 17, 18, and 19. According to the memoranda from these meetings, *299 concerns of both Dr. Manasra and the staff were discussed. Dr. Manasra indicated that there would be a "new Dr. Manasra," and he discussed his childhood to enable the staff to understand his culture. It was revealed that negative things may have been said about Dr. Manasra and Dr. de-Soler by an NICU educator during staff orientations. Finally, it was decided that Delores Wood would develop an action plan to delineate the duties and responsibilities of NICU staff so as to avoid problems that might have stemmed from confusion regarding job responsibilities in the NICU.

Dr. Manasra met with Mr. Smith and Dr. Gates as indicated in a letter dated August 17, 1993 from Dr. Gates to Dr. Manasra. According to this letter, Dr. Manasra expressed determination to control his self-described "terrible temper" and set forth a plan for doing so. Psychiatric counseling was suggested as a means to assist Dr. Manasra in controlling his behavior; however, he rejected the suggestion. In a memorandum dated August 20, 1993, Theresa Marsala wrote that she met with Dr. Manasra following the staff meetings. According to Marsala, Dr. Manasra was "extremely angry and loud," expressed dislike for Dr. Gates and Mr.

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764 So. 2d 295, 2000 La. App. LEXIS 1704, 2000 WL 802977, Counsel Stack Legal Research, https://law.counselstack.com/opinion/manasra-v-st-francis-medical-center-inc-lactapp-2000.