STATE OF MAINE CUMBERLAND, ss.
KATHLEEN MALIA, Plaintiff DECISION AND ORDER v.
UNUM LIFE INS. CO. OF AMERICA, ET AL., Defendants.
BEFORE THE COURT
This matter comes before the court on a motion to dismiss from defendants
UNUM group and UNUM Life Insurance Company of America (Unum).
BACKGROUND AND PROCEDURAL HISTORY
This is a defamation action arising from alleged statements made by defendant,
Unum, to plaintiff Kathleen Malia's (Malia) temporary employment agency, Kelly
Services (Kelly). Malia was a temporary agency employee, assigned to work at Unum
reexamining claims subject to an agreement between Unum and insurance regulators (the
"RSA"). Despite being paid by Kelly, Malia was required to adhere to the same
guidelines as other Unum employees and held to the same or similar standards. Malia
asserts that Unum chose not to inform her of any performance problems, and that her
performance, although not perfect, was comparable to other employees.
In October of 2006, Unum terminated Malia's assignment and informed Kelly of
the termination. Unum contends that the termination was in response to a consumer
complaint, while Malia states that she was fired because of outside pressure from Unum
regulators, which resulted in the decision to make Malia a scapegoat for Unum's unsatisfactory performance of the RSA. Malia alleges that Unum informed Kelly of the
termination and stated that it was due to "several performance issues including, but not
limited to, not following claims through and not responding to claims in a timely
manner." Malia contends that this statement was false and defamatory per se, and that
Unum acted negligently or fraudulently by misstating the real motivation in firing Malia. l
Malia further alleges that since she is required to explain to prospective employers why
she was fired from Unum, this compelled self-publication further damages her reputation,
and has made it impossible to work in the insurance industry? On October 24, 2008,
Malia filed a complaint against the named defendants alleging the above stated facts and
claims. On April 24, 2009, an amended complaint was filed, and the court subsequently
granted Malia's motion for enlargement of time to file proof of service. Unum filed the
present motion to dismiss on May 13, 2009, and Malia filed her opposition on June I,
2009. On June 11,2009, Unum filed a reply in support of their motion to dismiss.
DISCUSSION
I. Standard of Review.
A motion to dismiss "tests the legal sufficiency ofthe complaint." Livonia v.
Town ofRome, 1998 ME 39, ,-r 5, 707 A.2d 83, 85. In determining whether a motion to
dismiss should be granted, the court considers "the allegations in the complaint in relation
to any cause of action that may reasonably be inferred from the complaint." Saunders v.
I Plaintiffs statement that Unum fraudulently made the statement to the temporary agency was
not pled with sufficient particularity for purposes of M.R. Civ. P. 9(b); however, there are other sufficient facts in the complaint that establish a claim for defamation for the purposes of Rule 12(b)(6). 2 Although the parties discuss compelled self-publication to a great extent, compelled self publication is not a separate claim under the Amended Complaint, and the court need not address it here because there are other sufficient facts in the complaint that establish a claim for defamation for the purposes of Rule 12(b)(6). Tisher, 2006 ME 94, ~ 8, 902 A.2d 830, 832. The facts alleged are treated as admitted,
and they are viewed "in the light most favorable to the plaintiff." Id. The court should
dismiss a claim only "when it appears beyond a doubt that the plaintiff is not entitled to
relief under any set of facts that he [or she] might prove in support of his [or her] claim."
Id. (quoting Johanson v. Dunnington, 2001 ME 169, ~ 5, 785 A.2d 1244, 1246).
II. Defamation.
Unum has moved to dismiss on the basis that Malia failed to establish the
elements of defamation. Defamation requires a false and defamatory statement
concerning another, an unprivileged publication to a third party, fault amounting at least
to negligence on the part of the publisher, and actionability irrespective of special harm
or the existence of special harm caused by the publication. Cole v. Chandler, 2000 ME
104, ~ 5, 752 A.2d 1189, 1193. Specifically, Unum claims that Malia failed to plead
sufficient facts to satisfy the "unprivileged publication to a third party" element. Unum
claims that the statement made to Kelly was protected by both a common law conditional
privilege, as well as statutory immunity. Unum further claims that Malia has not pled
sufficient facts to overcome Unum's asserted privilege, thus mandating a motion to
dismiss.
Whether Unum is entitled to the common law conditional privilege is a question
of law. Cole v. Chandler, 2000 ME 104, ~ 6, 752 A.2d 1189, 1193. A conditional
privilege against liability for defamation arises where society has an interest in promoting
free, but not unfettered, speech. Id. In Cole, the Law Court held that the conditional
privilege applies in numerous situations, including where a claim by an employee arose
due to termination of employment. Id. Thus, Unum correctly asserts the defense of common law conditional privilege against liability for defamation. However, there are
limitations to the privilege. The common law privilege in the context of an employment
termination is limited by a requirement that it not be made with malicious intent, abused
by disclosures outside normal channels, made with knowledge that statements were false,
or with reckless disregard for the truth or falsity of the statement. Id.,-r 7, 752 A.2d 1189,
1194. Once the determination is made that the defendant has the privilege, the burden
then shifts to the plaintiff to provide evidence that could go to the jury demonstrating that
it was abused. Id. Whether the defendant abused the privilege is a question of fact. Id.;
see also Rice v. Alley, 2002 ME 43, ,-r 26, 791 A.2d 932,937.
Similarly, employers have statutory immunity when they disclose "information
about a former employee's job performance or work record to a prospective employer."
26 M.R.S.A § 598 (2008). Although the immunity presumes that employers act in good
faith it is not absolute and can be rebutted by a showing of "clear and convincing
evidence of [aJ lack of good faith ... that clearly shows the knowing disclosure, with
malicious intent, of false or deliberately misleading information." Id. Thus, Unum again
correctly asserts immunity as an affirmative defense, but incorrectly states that Malia's
complaint does not contain facts, if taken as true, that could rebut the conditional
privilege and immunity. See e.g., Lavin v. Trezza, 2002 U.S. Dist. LEXIS 479,2002 WL
57247, at *16 (D. Me., Jan. 15,2002).
The court accepts as true the factual allegations of Malia's complaint and
concludes that it adequately states a claim upon which relief can be granted because it
sufficiently alleges the elements of defamation. Further, the court notes that both the
conditional privilege and statutory immunity are not absolute, and finds that the facts in the complaint provide a sufficient basis that either privilege may have been abused. See
Cohen v. Bowdoin,
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STATE OF MAINE CUMBERLAND, ss.
KATHLEEN MALIA, Plaintiff DECISION AND ORDER v.
UNUM LIFE INS. CO. OF AMERICA, ET AL., Defendants.
BEFORE THE COURT
This matter comes before the court on a motion to dismiss from defendants
UNUM group and UNUM Life Insurance Company of America (Unum).
BACKGROUND AND PROCEDURAL HISTORY
This is a defamation action arising from alleged statements made by defendant,
Unum, to plaintiff Kathleen Malia's (Malia) temporary employment agency, Kelly
Services (Kelly). Malia was a temporary agency employee, assigned to work at Unum
reexamining claims subject to an agreement between Unum and insurance regulators (the
"RSA"). Despite being paid by Kelly, Malia was required to adhere to the same
guidelines as other Unum employees and held to the same or similar standards. Malia
asserts that Unum chose not to inform her of any performance problems, and that her
performance, although not perfect, was comparable to other employees.
In October of 2006, Unum terminated Malia's assignment and informed Kelly of
the termination. Unum contends that the termination was in response to a consumer
complaint, while Malia states that she was fired because of outside pressure from Unum
regulators, which resulted in the decision to make Malia a scapegoat for Unum's unsatisfactory performance of the RSA. Malia alleges that Unum informed Kelly of the
termination and stated that it was due to "several performance issues including, but not
limited to, not following claims through and not responding to claims in a timely
manner." Malia contends that this statement was false and defamatory per se, and that
Unum acted negligently or fraudulently by misstating the real motivation in firing Malia. l
Malia further alleges that since she is required to explain to prospective employers why
she was fired from Unum, this compelled self-publication further damages her reputation,
and has made it impossible to work in the insurance industry? On October 24, 2008,
Malia filed a complaint against the named defendants alleging the above stated facts and
claims. On April 24, 2009, an amended complaint was filed, and the court subsequently
granted Malia's motion for enlargement of time to file proof of service. Unum filed the
present motion to dismiss on May 13, 2009, and Malia filed her opposition on June I,
2009. On June 11,2009, Unum filed a reply in support of their motion to dismiss.
DISCUSSION
I. Standard of Review.
A motion to dismiss "tests the legal sufficiency ofthe complaint." Livonia v.
Town ofRome, 1998 ME 39, ,-r 5, 707 A.2d 83, 85. In determining whether a motion to
dismiss should be granted, the court considers "the allegations in the complaint in relation
to any cause of action that may reasonably be inferred from the complaint." Saunders v.
I Plaintiffs statement that Unum fraudulently made the statement to the temporary agency was
not pled with sufficient particularity for purposes of M.R. Civ. P. 9(b); however, there are other sufficient facts in the complaint that establish a claim for defamation for the purposes of Rule 12(b)(6). 2 Although the parties discuss compelled self-publication to a great extent, compelled self publication is not a separate claim under the Amended Complaint, and the court need not address it here because there are other sufficient facts in the complaint that establish a claim for defamation for the purposes of Rule 12(b)(6). Tisher, 2006 ME 94, ~ 8, 902 A.2d 830, 832. The facts alleged are treated as admitted,
and they are viewed "in the light most favorable to the plaintiff." Id. The court should
dismiss a claim only "when it appears beyond a doubt that the plaintiff is not entitled to
relief under any set of facts that he [or she] might prove in support of his [or her] claim."
Id. (quoting Johanson v. Dunnington, 2001 ME 169, ~ 5, 785 A.2d 1244, 1246).
II. Defamation.
Unum has moved to dismiss on the basis that Malia failed to establish the
elements of defamation. Defamation requires a false and defamatory statement
concerning another, an unprivileged publication to a third party, fault amounting at least
to negligence on the part of the publisher, and actionability irrespective of special harm
or the existence of special harm caused by the publication. Cole v. Chandler, 2000 ME
104, ~ 5, 752 A.2d 1189, 1193. Specifically, Unum claims that Malia failed to plead
sufficient facts to satisfy the "unprivileged publication to a third party" element. Unum
claims that the statement made to Kelly was protected by both a common law conditional
privilege, as well as statutory immunity. Unum further claims that Malia has not pled
sufficient facts to overcome Unum's asserted privilege, thus mandating a motion to
dismiss.
Whether Unum is entitled to the common law conditional privilege is a question
of law. Cole v. Chandler, 2000 ME 104, ~ 6, 752 A.2d 1189, 1193. A conditional
privilege against liability for defamation arises where society has an interest in promoting
free, but not unfettered, speech. Id. In Cole, the Law Court held that the conditional
privilege applies in numerous situations, including where a claim by an employee arose
due to termination of employment. Id. Thus, Unum correctly asserts the defense of common law conditional privilege against liability for defamation. However, there are
limitations to the privilege. The common law privilege in the context of an employment
termination is limited by a requirement that it not be made with malicious intent, abused
by disclosures outside normal channels, made with knowledge that statements were false,
or with reckless disregard for the truth or falsity of the statement. Id.,-r 7, 752 A.2d 1189,
1194. Once the determination is made that the defendant has the privilege, the burden
then shifts to the plaintiff to provide evidence that could go to the jury demonstrating that
it was abused. Id. Whether the defendant abused the privilege is a question of fact. Id.;
see also Rice v. Alley, 2002 ME 43, ,-r 26, 791 A.2d 932,937.
Similarly, employers have statutory immunity when they disclose "information
about a former employee's job performance or work record to a prospective employer."
26 M.R.S.A § 598 (2008). Although the immunity presumes that employers act in good
faith it is not absolute and can be rebutted by a showing of "clear and convincing
evidence of [aJ lack of good faith ... that clearly shows the knowing disclosure, with
malicious intent, of false or deliberately misleading information." Id. Thus, Unum again
correctly asserts immunity as an affirmative defense, but incorrectly states that Malia's
complaint does not contain facts, if taken as true, that could rebut the conditional
privilege and immunity. See e.g., Lavin v. Trezza, 2002 U.S. Dist. LEXIS 479,2002 WL
57247, at *16 (D. Me., Jan. 15,2002).
The court accepts as true the factual allegations of Malia's complaint and
concludes that it adequately states a claim upon which relief can be granted because it
sufficiently alleges the elements of defamation. Further, the court notes that both the
conditional privilege and statutory immunity are not absolute, and finds that the facts in the complaint provide a sufficient basis that either privilege may have been abused. See
Cohen v. Bowdoin, 288 A.2d 106,112-13 (Me. 1972); Lavin v. Trezza, 2002 U.S. Dist.
LEXIS 479 (D. Me., Jan. 15,2002). In the complaint Malia alleges that she was not fired
because of job performance, but as a scapegoat in order to mollify dissatisfied regulators.
See Amended Complaint, ,-r13-l6. She states that the intense pressure from regulators to
meet claim reassessment goals resulted in her termination. Id. She further states that
Unum informed Kelly that she was fired due to performance and claim handling issues.
Id. ,-r 17. Lastly, Malia alleges that this statement to the temporary agency caused damage
to her reputation and made it impossible for her to work in the insurance industry, as she
now feels compelled to disclose Unum's stated reasons for her termination to prospective
employers. Id. ,-r 18-22. For the purposes of this motion, these allegations are fairly to be
regarded as charges of actual malice-that Unum had a planned purpose to cause injury to
Malia's reputation by making her a scapegoat for their failure to meet reassessment goals.
The court finds that Malia has properly pled a cause of action for defamation and has met
the minimal requirements necessary to survive a motion to dismiss by pleading facts that
show a potential for liability. In this instance the Court has construed the facts liberally
in the favor of Malia, as required at this stage of the proceedings.
CONCLUSION
The motion to dismiss is therefore DENIED. The clerk shall incorporate this
Order into the docket by reference pursuant to M.R. Civ. P. 79(a).
DATED: August 18,2009 08/20/2009 MAINE JUDICIAL INFORMATION SYSTEM dcvnough CUMBERLAND COUNTY SUPERIOR COURT mjxxi013 PAGE A - ATTORNEY BY CASE VIEW KATHLEEN MALIA VS UNUM LIFE INSURANCE COMPANY OF AMERICA UTN:AOCSsr -2008-0120644 CASE #:PORSC-CV-2008-00609
SEL VD REPRESENTATION TYPE DATE 01 0000003559 ATTORNEY:LEPAGE, MARGARET ADDR:ONE MONUMENT SQUARE PORTLAND ME 04101 F FOR:UNUM LIFE INSURANCE COMPANY OF AMERICA DEF RTND 04/29/2009
02 0000003313 ATTORNEY:TAINTOR, CHRISTOPHER ADDR:415 CONGRESS STREET PO BOX 4600 PORTLAND ME 04112-4600 F FOR:KATHLEEN MALIA PL RTND 10/24/2008
03 0000009629 ATTORNEY:RAND, KATHARINE I ADDR:ONE MONUMENT SQUARE PORTLAND ME 04101 F FOR:UNUM GROUP DEF RTND 04/29/2009
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