Mackey v. PeopleConnect, Inc.

CourtDistrict Court, N.D. Illinois
DecidedMarch 17, 2023
Docket1:22-cv-00342
StatusUnknown

This text of Mackey v. PeopleConnect, Inc. (Mackey v. PeopleConnect, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Mackey v. PeopleConnect, Inc., (N.D. Ill. 2023).

Opinion

THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION ) SCOTT MACKEY, on behalf of himself ) and all others similarly situated, ) ) No. 22 C 342 Plaintiff, ) v. ) ) Judge Virginia M. Kendall PEOPLECONNECT, INC., ) ) Defendant. ) )

MEMORANDUM OPINION & ORDER Plaintiff Scott Mackey brings a putative class action against Defendant PeopleConnect, Inc. (Dkt. 1). PeopleConnect owns Classmates.com, a website that maintains a database of school yearbooks. Mackey alleges that PeopleConnect violates the Illinois Right of Publicity Act and is unjustly enriched by using his name and likeness from his high school yearbook to advertise subscriptions to Classmates.com without his consent. (Id.) PeopleConnect moves to dismiss for improper venue under Rule 12(b)(3), arguing that Mackey is bound to arbitrate individually any claims against PeopleConnect. (Dkts. 44, 45). In the alternative, PeopleConnect moves to dismiss for failure to state a claim. (Dkts. 44, 45). For the following reasons, the Court denies PeopleConnect’s Motion. [44] BACKGROUND A. Classmates.com’s Operations1 PeopleConnect, Inc. owns and operates the website Classmates.com, which has collected and made searchable information and images from tens of thousands of yearbooks from Illinois

1 This section concerns the facts relevant to the elements of Mackey’s claims against PeopleConnect, which are before the Court on a Rule 12(b)(6) motion to dismiss and assumed true for purposes of the motion. Gociman v. Loyola Univ. of Chi., 41 F.4th 873, 878 (7th Cir. 2022). schools (among its over 400,000 school yearbooks collected from around the country). (Dkt. 1 ¶¶ 1, 6, 23, 25, 32). Web users can visit Classmates.com for free and search for people and their images. (Id. ¶ 6). The site first displays low-resolution versions of the searched-for individual’s photographs. (Id. ¶¶ 5, 7). When users click on the photograph to view a higher resolution version,

or when they attempt to view more than two low-resolution photos, a pop-up message asks them to register for a paid Classmates.com membership. (Id. ¶¶ 5–7). PeopleConnect also displays messages adjacent to the searched-for individuals’ photos soliciting paid subscriptions. (Id. ¶ 8). Subscribers then get access to full-resolution student photographs from all yearbooks in the database, visibility into who has visited the subscriber’s profile, and the ability to read and reply to messages sent by other subscribers. (Id. ¶ 12). Plaintiff Scott Mackey has never visited Classmates.com nor registered as a member. (Id. ¶¶ 2, 46). But the site generates advertisements for its subscription services when someone clicks on his photo. (Id. ¶¶ 5–8). Mackey alleges that PeopleConnect has used his own high school yearbook photo to offer paid subscriptions to Classmates.com. (Id. ¶¶ 5–8, 49–56). This practice,

according to Mackey, misleads the public into believing that he endorses Classmates.com’s subscription product when he has not consented to his photo’s use. (Id. ¶¶ 9–10). There is no opt- out mechanism. (Id. ¶ 19). B. Classmates.com’s Terms of Service and Arbitration Agreement2 Non-member visitors to Classmates.com are prompted to register for a free membership after clicking through only the first few pages of a yearbook. (Dkt. 45-1 ¶ 7). When a visitor registers for a free account, he or she must agree to Classmates.com’s Terms of Service and Privacy

2 This section concerns the facts relevant to PeopleConnect’s Rule 12(b)(3) motion to dismiss for improper venue. The Court considers facts from evidence outside the pleadings on such a motion. Faulkenberg v. CB Tax Franchise Sys., LP, 637 F.3d 801, 808–10 (7th Cir. 2011). Policy (“TOS”). (Id. ¶¶ 13, 21). Only after registering for a free membership does Classmates.com show advertisements for paid subscriptions to the site. (Id. ¶ 8). To see advertisements for Classmates.com’s subscription products, then, the user must have registered for a free account and agreed to the TOS. (Id. ¶¶ 4, 8–13).

The TOS includes an arbitration provision that requires Classmates.com members to settle any disputes with PeopleConnect individually through arbitration. (Id. ¶¶ 15–16; id. at 52, 57 § 12). The November 9, 2021 version of the TOS covers the member as well as anyone on whose behalf the member is acting. (Id. ¶ 15 (“Additionally, if you access and use the Websites and Services on behalf of or for the benefit of another, you are also agreeing to these Terms of Service on their behalf, and further affirm that you have the authority to so agreed. Any reference to ‘you’ or ‘your’ shall also include any such person(s).”)). The TOS also allows the member to opt out, on his own behalf or as an agent for another, of the arbitration provision by sending an opt-out notice to PeopleConnect within thirty days of first use. (Id. ¶ 17). Mackey has never created any membership account—free or paid—with Classmates.com,

so he has never personally agreed to the TOS. (Id. ¶¶ 22–23; dkt. 54 ¶¶ 11–12). One of his attorneys, Benjamin Osborn, created a Classmates.com account on August 25, 2019, and he did not opt out of the arbitration provision within thirty days. (Dkt. 45-1 ¶ 26). He agreed to the TOS.3 (Id. ¶ 27). Osborn has also created at least five additional accounts using different email addresses

3 Osborn agreed to a different version of the TOS in 2019, which stated in relevant part: “You and PeopleConnect entities each agree that any and all disputes that have arisen or may arise between you and the PeopleConnect entities shall be resolved exclusively through final and binding arbitration.” (Dkt. 56-9 at 18–22 § 13). Mackey argues that the TOS Osborn originally agreed to in 2019 did not include Defendant’s provided language, which became effective November 9, 2021, and expressly covers anyone on whose behalf the member acts when using the site. (Dkt. 53 at 13). The 2019 TOS also states that updates to the TOS will be posted on the website and this posting constitutes notice of any changes; a member’s continued use of the websites and services constitutes acceptance of such changes. (Dkt. 56-9 at 3). If Osborn continued to use his Classmates.com account following the posting of the November 2021 TOS, then he accepted the updated language. The record does not show whether he used his account for any purpose after the November 2021 TOS came into effect. and sent notice to PeopleConnect to opt out of the arbitration provision for three of them.4 (Dkt. 45-1 ¶¶ 28–33). Mackey retained Osborn on June 3, 2021, and before then, he had never met or spoken with Osborn. (Dkt. 54 ¶¶ 3–4). Mackey did not know that Osborn had created a Classmates.com

account or ever agreed to its TOS until seeing PeopleConnect’s Motion filed on July 13, 2022. (Id. ¶¶ 7–8). Just before filing this lawsuit on Mackey’s behalf, Osborn emailed PeopleConnect’s counsel stating that Mackey does not consent to arbitration of any claims he may have against PeopleConnect, does not authorize his counsel to consent to arbitration on his behalf, and has not ratified any agreements to arbitrate. (Dkt. 1-3). The email does not reference Osborn’s own Classmates.com account nor his prior assent to the TOS. (See id.) Mackey reviewed the Complaint before it was filed on January 20, 2022, and he knew nothing then of any agreement to arbitrate between his counsel and PeopleConnect. (Dkt. 54 ¶ 9). The Complaint itself includes a section designated “No Agreement to Arbitrate” and references similar lawsuits in other jurisdictions against PeopleConnect. (Dkt. 1 ¶¶ 36–45).

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Mackey v. PeopleConnect, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/mackey-v-peopleconnect-inc-ilnd-2023.