Lycett Ritchie v. Dr. Neshat Yazdi, Apple Dentists, PLLC & Dr. Fatemah Bijan

CourtCourt of Appeals of Texas
DecidedMay 22, 2007
Docket14-05-01232-CV
StatusPublished

This text of Lycett Ritchie v. Dr. Neshat Yazdi, Apple Dentists, PLLC & Dr. Fatemah Bijan (Lycett Ritchie v. Dr. Neshat Yazdi, Apple Dentists, PLLC & Dr. Fatemah Bijan) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lycett Ritchie v. Dr. Neshat Yazdi, Apple Dentists, PLLC & Dr. Fatemah Bijan, (Tex. Ct. App. 2007).

Opinion

Affirmed as Modified and Memorandum Opinion filed May 22, 2007

Affirmed as Modified and Memorandum Opinion filed May 22, 2007.

In The

Fourteenth Court of Appeals

____________

NO. 14-05-01232-CV

LYCETT RITCHIE, Appellant

V.

DR. NESHAT YAZDI, APPLE DENTISTS, PLLC, AND DR. FATEMAH BIJAN Appellees

On Appeal from the 281st District Court

Harris County, Texas

Trial Court Cause No. 03-48699

M E M O R A N D U M   O P I N I O N


Appellant Lycett Ritchie sued appellees Dr. Neshat Yazdi, Apple Dentists, PLLC, and Dr. Fatemah Bijan asserting numerous causes of action arising out of the making of a denture.  Prior to trial, the trial court granted partial summary judgment to Apple Dentists[1] and Dr. Yazdi on Ritchie=s Deceptive Trade Practices Act (ADTPA@) claim.  Following a trial, the jury found that both Dr. Yazdi and Ritchie were negligent and apportioned fifty percent negligence to each. We reform the judgment to award pre- and post-judgment interest and affirm the judgment as modified.

I. Background

Ritchie was fifty-three years old at the time of trial and has worn dentures since she was fifteen years old.  In October 2002, Ritchie met with Dr. Yazdi with Apple Dentists to consult regarding dental work she needed.  Dr. Yazdi and Ritchie agreed on a treatment plan including a deep or gross scale cleaning and a new upper denture.  The total cost of all services was $1,290.  The failure to provide a properly fitting upper denture and the alleged failure to perform the deep cleaning form the basis of this lawsuit.

Dr. Yazdi attended to Ritchie four or five times before delivering the denture.  Ritchie testified that problems with her treatment began during the first visit when Dr. Yazdi left the material used to make the denture mold in Ritchie=s mouth too long, causing difficulty removing and possible damage to the mold.  Dr. Yazdi denied leaving the mold material in too long or having any problems removing it.  During the next two to three visits, Dr. Yazdi worked with Ritchie on various procedures designed to aid construction of the final denture.  Ritchie claimed she complained repeatedly that the Awax try in,@ which is used to help mold the final denture, was uncomfortable and caused irritation, sores, and gagging.  Ritchie testified that Dr. Yazdi was extremely hostile toward her regarding her complaints and eventually began screaming at her that A[t]his is how it=s going to be.  You have to get used to this with the fit.  You have to get used to this.@


Dr. Yazdi delivered the final denture December 24, 2002.  Ritchie testified that she complained to Dr. Yazdi that the denture was uncomfortable, causing irritation and an overbite, and Dr. Yazdi was again hostile toward her complaints and told her she just needed to get used to it.  Dr. Yazdi admitted that Ritchie complained at this visit and noted in her chart that Ritchie was rude.  Ritchie did, however, acknowledge that Dr. Yazdi made some adjustments at this point and told her more would be needed in the future, although the adjustments still not did not alleviate Ritchie=s discomfort.  Over the next month, the denture gave her a Abuck teeth@ appearance, caused pain and discomfort, and interfered with her ability to chew and thus follow her physician=s recommended diet.

On January 28, 2003, Ritchie had a follow up appointment with Dr. Yazdi.  Drs. Yazdi and Bijan met with Ritchie to discuss her concerns.  As before, the evidence conflicted substantially as to what occurred during this appointment.  Ritchie testified that both doctors were hostile toward her, especially Dr. Yazdi.  Both doctors, as well as an assistant, testified that Ritchie was rude and refused any and all adjustments.  Additionally, Dr. Yazdi testified that she offered to remake the denture should that be necessary, which Ritchie disputes.  Ritchie also disputes that she refused adjustments, though her testimony indicated that she did not want Dr. Yazdi to perform any additional work on her and admitted that she told Dr. Yazdi that she was very busy and did not have time to continue coming for adjustments.  Ritchie left the office and never returned for any adjustments.  Ritchie also testified that she requested a refund at some point, which she never received.

On March 1, 2003, Dr. Yazdi telephoned Ritchie to provide a detailed list of charges for services provided.  The testimony regarding this phone call and what was offered was somewhat different between Dr. Yazdi and Ritchie.  Both agreed that Dr. Yazdi offered to do adjustments, which Ritchie later rejected, but Dr. Yazdi testified that she offered again to make a new denture, which Ritchie disputes.

On April 15, 2003, Ritchie met with Dr. Patricia Serna, another dentist, who eventually made a new upper denture for Ritchie.  Ritchie returned for subsequent adjustments and was ultimately very happy with the denture.  Dr. Serna stated that Ritchie was cooperative and pleasant.


At trial, each side presented expert testimony on the issue of negligence in the making and fitting of the denture as well as Ritchie=s reasonableness in refusing adjustments or a new denture.  Ritchie presented testimony from Dr. Gene Stevenson, an expert on prosthodonics who taught Dr. Yazdi in dental school.  Dr. Stevenson explained that there are four measurements of whether dentures meet the standard of care: (1) aesthetics, (2) comfort, (3) bite, and (4) preservation of oral health.  According to Dr. Stevenson, while the denture could have been adjusted to make it more comfortable and to improve functionality, it could not be adjusted aesthetically or to have an adequate bite.  He testified he was embarrassed to see one of his students present a denture that failed the standard of care in two respects.  Dr. Patrick Flinn testified on Dr. Yazdi=s behalf.  Dr.

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Lycett Ritchie v. Dr. Neshat Yazdi, Apple Dentists, PLLC & Dr. Fatemah Bijan, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lycett-ritchie-v-dr-neshat-yazdi-apple-dentists-pl-texapp-2007.