Lord v. Senex Law, P.C.

CourtDistrict Court, W.D. Virginia
DecidedJanuary 10, 2022
Docket7:20-cv-00541
StatusUnknown

This text of Lord v. Senex Law, P.C. (Lord v. Senex Law, P.C.) is published on Counsel Stack Legal Research, covering District Court, W.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lord v. Senex Law, P.C., (W.D. Va. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF VIRGINIA ROANOKE DIVISION

JENNIFER LORD, et al., ) Plaintiffs, ) ) Case No. 7:20-cv-00541 v. ) ) SENEX LAW, P.C., ) By: Michael F. Urbanski Defendant. ) Chief United States District Judge

MEMORANDUM OPINION

This matter is before the court on defendant Senex Law, P.C.’s motion for interlocutory appeal and stay of proceedings, ECF No. 37. For the reasons stated below, the court will DENY Senex’s motion for interlocutory appeal and will DENY as moot Senex’s motion to stay proceedings pending appeal. I. Background1 A. Senex Law, P.C. Senex is a law firm that serves multifamily housing owners and property managers and helps send tenants Notices related to debt collection and eviction proceedings. Compl., ECF No. 1, at ¶ 11. Multifamily rental properties hire Senex to collect on residents’ past due rent payments. Id. at ¶ 13. Plaintiffs describe Senex’s business model as follows. First, a landlord sends Senex a list of accounts for which a debt is allegedly past due. Id. at ¶ 14. Next, Senex prepares a noncompliance dunning letter (the “Notices”) on landlord letterhead before printing and sending the Notice directly to the tenant. Id. Senex saves each tenant’s information in its

1 Many of the facts in this section are taken from the court’s August 16, 2021 Memorandum Opinion, ECF No. 31. proprietary debt collection software so that it can quickly generate detainer pleadings. Id. The initial Notice Senex sends “is thus the first step in Senex’s seamless, integrated debt collection machine.” Id.

Plaintiffs maintain that Senex attempts to collect tenants’ past-due rent by sending the tenants the Notices and other correspondence. Id. at ¶ 15. While each Notice that the plaintiffs received was issued on landlord letterhead and was “purportedly signed by” a landlord’s staff member, each signature was in reality “affixed at Senex’s office using Senex equipment.” Id. at ¶ 16. The plaintiffs allege that Senex mailed each Notice “in an envelope bearing date- stamped postage from NEOPOST account, zip code 23663, the same account used for notices

mailed by Senex, as opposed to the zip codes where the various Landlords are located.” Id. Per the complaint, the Notices indicate that the landlord has retained Senex, who “already drafted this notice and provided legal advice due to [the plaintiff’s] noncompliance.” Id. at ¶ 17. The Notices also “still purport to come from the Landlord, despite the fact that they were prepared and sent by Senex.” Id. Moreover, in each Notice at issue, “under the guise of Landlord, plaintiffs were charged ‘attorneys’ fees,’ typically thirty dollars.” Id. at ¶ 18. The

plaintiffs contend, however, that Senex’s work “is not legal in nature, but rather standard debt collection tasks routinely performed by non-attorney debt collectors.” Id. Indeed, Senex “churns out a very high volume of Notices each month in a short time frame at the beginning of every month” and “conducts debt collection work that does not require legal training or a license to practice law,” meaning that the work “is not properly characterized as work for which an ‘attorney’s fee’ is recoverable under the tenants’ leases with their landlords.” Id. The

plaintiffs further contend that the demands for attorney’s fees also “mislead and confuse the tenants about the nature and seriousness of the situation.” Id. Finally, the plaintiffs allege that Senex also “churns out unlawful detainers across Virginia against thousands of Virginians, with little to no attorney involvement for each action.” Id. at ¶ 19.

Plaintiffs contend that Senex’s overall business model directly damages them by charging fees for each Notice, even though the Notices purport to come from the landlords, and not from attorneys. Id. at ¶ 20. Senex’s business model also results in “additional fees from multiple and repetitive court filings costly to both the plaintiffs and the courts.” Id. Finally, plaintiffs assert that Senex inappropriately “misleads and intimidates debtors by invoking the specter of meaningful attorney involvement[.]” Id.

B. Individual and Class Action Claims The Complaint raises both class action allegations against Senex and individual claims on behalf of plaintiffs Jennifer Lord, Ebony Reddicks, and Toniraye Moss. The plaintiffs maintain apartment leases in Roanoke and Hopewell, Virginia. Id. at ¶¶ 26, 40, 54. Plaintiffs Lord and Reddick each allege receiving “by mail and by posting on [their] front door[s] a Notice of Noncompliance for alleged nonpayment of rent and fees” on multiple occasions.

Id. at ¶¶ 27, 41. Although “each mailed Notice listed a return address for Frontier Apartments and was purported signed by an employee of Frontier Apartments,” Lord and Reddicks allege that the “Notice actually came from Senex.” Id. at ¶¶ 28, 42. Indeed, “the signature on each mailed Notice was digitally added in the Senex office . . . using Senex equipment.” Id. at ¶¶ 29, 43. Moss similarly alleges that she received a “Notice of Noncompliance, drafted by Senex,

which was a collection letter for her alleged failure to pay rent, indicating the amount of past rent owed plus other fees.” Id. at ¶ 57. The Notice claimed that Moss owed her landlord $1,166 in rent, $50 in late fees, and $30 in attorneys’ fees for generation of the Notice of noncompliance. Id. at ¶ 58. Moreover, the Notice “did not indicate that it was sent by Senex,

only that it was drafted by Senex.” Id. at ¶ 60. And although the Notice appeared to be signed by her landlord, Moss contends that “the signature was digitally added to the Notice at the Senex office using Senex equipment.” Id. at ¶¶ 61-62. Moss alleges that the Notice “failed to indicate that the Notice was actually sent by Senex under the guise of [her landlord] and failed to include § 1692g language informing Moss that the true origin of the Notice was from a debt collector.” Id. at ¶ 64. She also contends that the Notices failed to give her notice of her rights

under the Fair Debt Collection Practices Act (“FDCPA”). Id. at ¶ 65. Moss asserts she received additional Notices and letters reminding her of her outstanding rent payments and that her landlord, “through Senex counsel, filed two separate eviction lawsuits” against her that were either dismissed or nonsuited. Id. at ¶¶ 67, 69-72, 75, 77-78. Lord and Reddicks also allege that the Notices Senex sent them failed to give notice of their rights under the FDCPA. Id. at ¶¶ 30, 44. They assert that each Notice Senex sent them

described an amount of rent owed as of a specified date, “along with a late fee of $100, substantially more than a late fee of 10% of the monthly rent allowed under the terms of the lease.” Id. at ¶¶ 31, 45. The Notices also claimed that Lord and Reddicks owed $30 in “Attorney Fees (Notice of Noncompliance)” for each Notice issued. Id. at ¶¶ 32, 46. However, this $30 “Attorney Fees” charge covered Senex’s providing only “boilerplate notices that any non-attorney debt collector could complete, print, and deliver to a tenant,” as the preparer only had to “fill in the name, address, date, and amounts allegedly due on the boilerplate notice.” Id. at ¶¶ 33, 47. Senex also filed four unlawful detainer summonses against Lord and three unlawful

detainer summonses against Reddicks. Id. at ¶¶ 34, 48. Each summons claimed (1) an immediate right to possession of their apartments due to unpaid rent, and (2) a charge of $100 in attorney fees for preparing and filing the unlawful detainer, even though the Notice indicated that only $70 in attorney fees would be charged. Id. at ¶¶ 35, 49. Lord and Reddicks both assert that “[a]side from the act of signing the Unlawful Detainer as counsel for its landlord clients, there is no meaningful attorney involvement in the filing of the

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Lord v. Senex Law, P.C., Counsel Stack Legal Research, https://law.counselstack.com/opinion/lord-v-senex-law-pc-vawd-2022.