Lisa Sallaj v. Laura Howard, Secretary of the Kansas Department of Aging and Disability Services, in her official capacity; UnitedHealthcare of the Midwest, Inc. (UHC); and Modivcare

CourtDistrict Court, D. Kansas
DecidedJanuary 27, 2026
Docket6:25-cv-01119
StatusUnknown

This text of Lisa Sallaj v. Laura Howard, Secretary of the Kansas Department of Aging and Disability Services, in her official capacity; UnitedHealthcare of the Midwest, Inc. (UHC); and Modivcare (Lisa Sallaj v. Laura Howard, Secretary of the Kansas Department of Aging and Disability Services, in her official capacity; UnitedHealthcare of the Midwest, Inc. (UHC); and Modivcare) is published on Counsel Stack Legal Research, covering District Court, D. Kansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

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Lisa Sallaj v. Laura Howard, Secretary of the Kansas Department of Aging and Disability Services, in her official capacity; UnitedHealthcare of the Midwest, Inc. (UHC); and Modivcare, (D. Kan. 2026).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF KANSAS

LISA SALLAJ,

Plaintiff, Case No. 25-1119-DDC-BGS

v.

LAURA HOWARD, et al.,

Defendants.

MEMORANDUM AND ORDER

Pro se1 plaintiff Lisa Sallaj has sued defendants Laura Howard, Secretary of the Kansas Department of Aging and Disability Services, in her official capacity; UnitedHealthcare of the Midwest, Inc. (UHC);2 and Modivcare. She brings a series of claims against these defendants, all arising out of an allegedly unfair decision to deny Medicaid services. This Order decides an array of outstanding motions: Ms. Howard and UHC both have filed motions to dismiss. The court grants Ms. Howard’s Motion to Dismiss (Doc. 11) and

1 Plaintiff proceeds pro se. The court construes plaintiff’s filings liberally and “hold[s] [them] to less stringent standards than formal pleadings drafted by lawyers[.]” Haines v. Kerner, 404 U.S. 519, 520–21 (1972); Hall v. Bellmon, 935 F.2d 1106, 1110 (10th Cir. 1991). But the court doesn’t assume the role of advocate for the pro se litigant. Hall, 935 F.2d at 1110. And our Circuit “‘has repeatedly insisted that pro se parties follow the same rules of procedure that govern other litigants.’” Kay v. Bemis, 500 F.3d 1214, 1218 (10th Cir. 2007) (quoting Garrett v. Selby, Connor, Maddux & Janer, 425 F.3d 836, 840 (10th Cir. 2005)).

2 UHC’s brief explains that the named defendant—“United Healthcare”—isn’t a real entity. It doesn’t exist. Doc. 34 at 1 n.1. Plaintiff doesn’t contest this proposition. See generally Doc. 36. The court thus assumes that plaintiff intended to sue UnitedHealthcare of the Midwest, Inc. See Trackwell v. U.S. Gov’t, 472 F.3d 1242, 1243–44 (10th Cir. 2007) (authorizing courts to “look at the body” of a pro se litigant’s “complaint to determine who the intended and proper defendants are”). The court thus directs the Clerk of Court to update the docket to list “UnitedHealthcare of the Midwest, Inc.” as a defendant in lieu of “United Healthcare.” grants in part and denies in part UHC’s Motion to Dismiss (Doc. 33). And plaintiff has filed an Application for Clerks Entry of Default (Doc. 31); a Motion to Strike (Doc. 37); and a Motion for Leave to File Sur-Reply (Doc. 43). The court denies all of plaintiff’s motions. The court explains these results, below, starting with the facts plaintiff alleges in her Complaint. I. Background

The following facts come from plaintiff’s Complaint (Doc. 1). The court accepts plaintiff’s “well-pleaded facts as true, view[s] them in the light most favorable to Plaintiff[], and draw[s] all reasonable inferences from the facts in favor of Plaintiff[].” Brooks v. Mentor Worldwide LLC, 985 F.3d 1272, 1281 (10th Cir. 2021) (citation omitted). Plaintiff is permanently disabled from a traumatic brain injury, mobility impairments, and other medical conditions. Doc. 1 at 2 (Compl. ¶ 4). Defendant UHC is a managed care organization (MCO) for KanCare—the program who administers Medicaid in Kansas. See id. (Compl. ¶ 6). Through its contract with KanCare, UHC agrees to provide—among other services—non-emergency medical transportation to enrolled beneficiaries. Id. And UHC contracts with defendant Modivcare to fulfill these transportation duties. Id. at 2–3 (Compl. ¶ 7).

In 2020, plaintiff—who at the time lived in Anthony, Kansas—requested non-emergency medical transportation through KanCare to access a variety of medical appointments. Id. at 3 (Compl. ¶ 10). Despite repeatedly booking transportation with UHC and Modivcare, plaintiff received no transportation services. Id. (Compl. ¶ 11). Plaintiff filed ten grievances and five appeals with UHC, who acknowledged the error but never arranged transportation for her. Id. (Compl. ¶ 12). This failure caused plaintiff to miss a series of medical appointments. Id. (Compl. ¶ 13). In November 2022, KDADS approved plaintiff for its Brain Injury waiver program, entitling plaintiff to receive services including in-home support and transportation. Id. (Compl. ¶ 14). Despite this approval, plaintiff didn’t receive any services through this program between November 2022 through May 2023. Id. at 4 (Compl. ¶ 17). KDADS allegedly justified this outcome by falsely claiming plaintiff had declined the services. Id. at 5 (Compl. ¶ 18). Eventually, plaintiff managed to re-enroll in the Brain Injury waiver program. Id. But one of UHC’s employees told plaintiff that she wouldn’t get transportation services. Id. Plaintiff

alleges that she received a letter asserting that the state had terminated her services based on false statements by UHC’s employee that plaintiff had refused to allow service providers into her home. Id. at 6 (Compl. ¶ 18). Plaintiff challenged her disenrollment from the program in a hearing before a Kansas administrative law judge. See id. at 8 (Compl. ¶ 22). Plaintiff claims that the ALJ improperly received testimony and made erroneous evidentiary rulings. Id. Based on these events, plaintiff asserts the following claims: • a breach-of-contract claim against all defendants, id. at 10–11 (Compl. ¶¶ 26–27); • a negligence claim based on the failure to administer Medicaid benefits against all defendants, id. at 11 (Compl. ¶ 28); • a Fourteenth Amendment due process claim against all defendants, id. (Compl. ¶ 29); • an Americans with Disabilities Act (ADA)3 claim against all defendants, id. (Compl. ¶ 30); • a § 1983 claim based on due process and Medicaid law violations against all defendants, id. at 11–12 (Compl. ¶¶ 31–33); • a False Claims Act claim against UHC and Modivcare, id. at 12–13 (Compl. ¶¶ 33–34). The court next outlines the governing legal standard for defendants’ Motions to Dismiss.

3 The ADA Amendments Act of 2008 (“ADAAA”) amended the ADA and “went into effect on January 1, 2009.” Dewitt v. Sw. Bell Tel. Co., 845 F.3d 1299, 1303 n.1 (10th Cir. 2017). Here, the “events that form the basis for [plaintiff’s] disability-related claims occurred after this [effective] date; therefore, the ADAAA is technically applicable here.” Id. The “ADAAA primarily effected revisions to the ADA’s definition of ‘disability.’” Id. Because plaintiff’s disability status isn’t relevant to any issue decided here, the court “freely rel[ies] on authorities [existing] prior to ADAAA’s effective date that apply and construe the ADA, insofar as they are relevant.” Id. For simplicity, the court refers to this governing law as the ADA. See Jacobs v. Salt Lake City Sch. Dist., 154 F.4th 790, 795 (10th Cir. 2025) (referring to the governing law as the “ADA,” not the “ADAAA”). II. Legal Standard UHC and Ms. Howard each have filed motions asking the court to dismiss plaintiff’s Complaint under Federal Rule of Civil Procedure 12(b)(6). But Ms. Howard’s motion also advances arguments about the court’s subject matter jurisdiction. The court construes these jurisdiction arguments as ones seeking dismissal under Federal Rule of Civil Procedure 12(b)(1).

The court thus outlines the governing standard for motions made under both of these rules, starting with Rule 12(b)(6). A. 12(b)(6) Under Rule 12(b)(6), a party may move the court to dismiss an action for failing “to state a claim upon which relief can be granted[.]” Fed. R. Civ. P. 12(b)(6).

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Lisa Sallaj v. Laura Howard, Secretary of the Kansas Department of Aging and Disability Services, in her official capacity; UnitedHealthcare of the Midwest, Inc. (UHC); and Modivcare, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lisa-sallaj-v-laura-howard-secretary-of-the-kansas-department-of-aging-ksd-2026.