Lewis v. INOVA Health Care Services

CourtDistrict Court, E.D. Virginia
DecidedOctober 7, 2024
Docket1:23-cv-01716
StatusUnknown

This text of Lewis v. INOVA Health Care Services (Lewis v. INOVA Health Care Services) is published on Counsel Stack Legal Research, covering District Court, E.D. Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lewis v. INOVA Health Care Services, (E.D. Va. 2024).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA Alexandria Division KATHLEEN LEWIS, ) Plaintiff, v. 5 1:23-cv-1716 (LMB/LRV) INOVA HEALTH CARE SERVICES, Defendant. MEMORANDUM OPINION Plaintiff Kathleen Lewis (“Lewis” or “plaintiff’) has filed a four-count Complaint against defendant Inova Health Care Services (“Inova” or “defendant”), alleging in Counts I and II that she was subjected to racial discrimination and in Counts III and IV that she was subjected to retaliation in violation of Title VII of the Civil Rights Act of 1964, 42 U.S.C. §§ 2000(e), et seq., and 42 U.S.C. § 1981. Before the Court is defendant’s Motion for Summary Judgment (“Motion”), [Dkt. No. 26], which has been fully briefed and argued. For the reasons that follow, defendant’s Motion will be granted and judgment will be entered in favor of defendant.

I. BACKGROUND A. Statement of Undisputed Facts The following facts are not in dispute. From July 2016 through July 2020, plaintiff, an African American woman, was employed by Inova as the Director of Laboratory Services at its Alexandria facility. Motion § 1; [Dkt. No. 1] § 13. In early 2018, plaintiff's supervisor, Katherine Slattery (“Slattery”),! concluded in an evaluation that plaintiff was not meeting

! The record is silent as to Slattery’s race.

expectations in two categories: “Lives our ‘Stronger Together’ Cultural Belief” and “Lives our ‘Tell Me’ Cultural Belief.” Motion 3. According to the evaluation, “[t]he belief shared was

that [plaintiff] was not a role model for collaboration and often suggestions for compromise were met with defensiveness or negativity,” and that plaintiff “needs to better demonstrate that she absorbs the feedback that she received from others by acting on it... Id. 4. On February 15, 2018, Slattery placed plaintiff on a performance improvement plan (“PIP”) designed to address concerns about plaintiff's perceived “unwillingness to partner or compromise,” her “defensive manner” and “negative tone” when responding to leaders, and concerns that plaintiff was not “proactively escalating” concerns involving the lab.? Id. 95. The PIP stated that plaintiff “must show immediate improvement and sustain improved performance on an on-going basis beyond the assessment period of this Plan. Recurring or additional performance issues will result in action up to and including termination of employment without further coaching or notice.” Id. 6. Although plaintiff completed the PIP in April 2018, “[t]here remain[ed] outstanding concerns regarding the relationship with the perioperative leadership team.” Id. □□ 7. In 2019, plaintiff's new supervisor, Shannon North-Giles (“North-Giles”), who is Caucasian, observed that plaintiff had begun exhibiting behaviors similar to those referenced in the 2018 PIP. Id. §§ 10, 12; Def. Ex. 15 at 2. North-Giles and human resources (“HR”) staff discussed issuing a Memorandum of Expectations, which would require plaintiff to change “the recurring pattern of behaviors observed by Inova” to “continue in Inova’s work environment.” Motion J 12. On June 20, 2019, North-Giles and HR Business Partner Lanai Jackson (“Jackson”), who is African American, met with plaintiff to provide counseling “regarding her

2 Plaintiff argues that the “PIP was dishonest, unfair and unjustified,” [Dkt. No. 29] at 2, but she does not dispute that the PIP recited the deficiencies with which she disagrees.

communications and how they failed to embody Inova’s values.” Id. 15-16. On July 2, 2019, Inova issued plaintiff a Memorandum of Expectations, requiring that she “make herself available to her colleagues for collaboration and partnership,” “halt reflexive email push back,” “participate in cross-functional projects as requested,” and act such that her “colleagues will no □

longer need to escalate to senior leadership for [plaintiff's] non-participation in operational changes and improvements.” Id. J 17, 19; Def. Ex. 16. As with the 2018 PIP, the 2019 Memorandum of Expectations warned that “[rJecurring or additional performance issues may result in action up to and including termination ....” Motion { 20. On October 2, 2019, plaintiff emailed HR with concerns about North-Giles, stating “I feel as though I am being harassed . . . and treated badly.” Id. 23. In response, HR coordinated a meeting with plaintiff, North-Giles, and Karen Wastler (“Wastler”)>—North-Giles’s supervisor—to “determine what needs to happen to ensure [plaintiff] feel[s] [she is] being treated fairly and respected as a leader, and, [North-Giles] is able to obtain information from [plaintiff] to be effective and accountable in her role.” Id. § 24. There is no indication in the record that plaintiff alleged in that meeting that the purported harassment or bad treatment about which she complained was due to her race. See id. § 25; see also [Dkt. No. 29] at 5. In the spring of 2020, Inova received a complaint in an exit interview that plaintiff was “extremely difficult to work with... and... made it a hostile environment.” Motion {| 29. As aresult of this report, HR tasked Jackson with conducting a Cultural Assessment of plaintiff's department. Id. 435. North-Giles was not involved in the decision to conduct a Cultural Assessment and did not conduct it. Id. 931.

3 According to the Complaint, Wastler is Caucasian. [Dkt. No. 1] { 6.

On June 29, 2020, while the Cultural Assessment was still pending, plaintiff submitted a grievance against North-Giles to HR members Terri Feely (Caucasian), Kelly Armstrong (Caucasian), MaryBeth Ireland (Caucasian), and Renauldo Hawkins (African American). Id. 437. In the grievance, plaintiff posed a series of rhetorical questions regarding her perception that North-Giles treated her differently without making any express claim of racial discrimination. Id. 938. The grievance stated on the second page: I have no clue why my Senior Director [North-Giles] targets and treats me differently. Is it because I am younger than her? Is it because I look different than her? Is it because I have a different skin hue than her? Is it because I am taller than her? Is it because my knowledge base and experiences are different from hers? Def. Ex. 25 at 2. Renauldo Hawkins (“Hawkins”)‘ shared the grievance with Wastler and their supervisors, but not with Sean McCleary (“McCleary”), as he was not in North-Giles’s chain of supervision. Motion § 39. McCleary, a Caucasian, was Vice President of the laboratory services line and a member of Inova Alexandria’s executive team. Id. { 46. In response to plaintiff’s grievance, Hawkins interviewed all the directors who, like plaintiff, reported to North-Giles to determine whether, among other things, North-Giles treated plaintiff differently from others. Id, None of them substantiated plaintiff's claim that she

was treated differently; rather, they described North-Giles’s intense management style as consistent across the directors under her supervision and showed that some appreciated that style while others did not. Id. 43. For example, two directors—an Asian female and a Caucasian female—perceived North-Giles’s behavior as disruptive and micromanaging, whereas two other directors—an African American male and a Caucasian female—viewed North-Giles’s high level of involvement with the team as positive. Id. ] 42; Def. Ex. 26. In light of these findings,

4 Hawkins was the Interim HR Director beginning in 2019. See [Dkt. No. 1] at 2.

defendant decided to honor plaintiff's request and allowed her to report to McCleary, a member of the executive team, rather than to North-Giles.> Motion 46; Def. Ex. 27.

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Lewis v. INOVA Health Care Services, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lewis-v-inova-health-care-services-vaed-2024.