LESLIE v. QUEST DIAGNOSTICS, INC.

CourtDistrict Court, D. New Jersey
DecidedSeptember 25, 2019
Docket2:17-cv-01590
StatusUnknown

This text of LESLIE v. QUEST DIAGNOSTICS, INC. (LESLIE v. QUEST DIAGNOSTICS, INC.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
LESLIE v. QUEST DIAGNOSTICS, INC., (D.N.J. 2019).

Opinion

Not for Publication

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

: MARVIN D. LESLIE, et al., : : Civil Action No. 17-1590 (ES) (MAH) Plaintiffs, : : OPINION v. : : QUEST DIAGNOSTICS, INC., : : Defendant. : :

SALAS, DISTRICT JUDGE Before the Court is Defendant Quest Diagnostics, LLC’s (“Quest”) Motion to Dismiss Plaintiffs’ Amended Complaint (D.E. No. 34) (“Motion”). After considering the parties’ submissions, the Court reaches its decision without oral argument. Fed. R. Civ. P. 78(b); D.N.J. Civ. R. 78.1(b). After careful review, for the reasons set forth below, the Court GRANTS-in-part and DENIES-in-part the Motion. I. Background A. Factual Background Quest is the leading provider of diagnostic and clinical testing in the United States. (D.E. No. 31, Amended Complaint (“Am. Compl.”) ¶ 45). Plaintiffs are nineteen individuals who received laboratory testing services from Quest. (Id. ¶¶ 23–40).1 At all relevant times, sixteen of the Plaintiffs maintained health insurance and three did not. (Id.). Because Plaintiffs were either un- or under-insured, Quest billed each for laboratory testing services based on “list” or

1 In their opposition brief, Plaintiffs state that three Plaintiffs “intend to discontinue their existing claims without prejudice.” (D.E. No. 35 (“Pl. Opp. Br.”) at 4 n. 5). Because the Amended Complaint containing those claims is still the operative complaint, the Court considers the claims in its analysis. “chargemaster” prices that Quest sets. Plaintiffs allege that these prices are substantially higher than the prices Quest customarily charges to other third-party customers and higher than the actual cost to Quest for the services provided. (Id. ¶¶ 3, 5 & 8–11). Plaintiffs bring this putative class action to challenge Quest’s pricing and billing practices for uncovered or partially covered

procedures. (See generally id.). Plaintiffs proceed on two theories in the Amended Complaint: breach of implied contract and violations of the consumer protection laws of Plaintiffs’ various home states. As to the contract-based theory,2 Plaintiffs allege that Quest maintains two sets of rates: the aforementioned chargemaster rates that it bills to un- or under-insured patients (accounting for approximately 1% of Quest’s customers) and negotiated rates that it charges to third-party payers and wholesale clients (accounting for approximately 99% of Quest’s customers). (See, e.g., id. ¶¶ 3–5, 8–11, 70 & 74–77). According to Plaintiffs, the chargemaster rates are generally 500% to 1000% of the negotiated rates, and therefore neither represent actual market nor reasonable rates for the services provided. (Id. ¶¶ 377–81). Under Plaintiffs’ theory, because Quest never contracted with

Plaintiffs to charge these rates, the relationship between Plaintiffs and Quest is governed by a contract implied-in-fact with a missing essential term: price. (Id. ¶¶ 3, 15–16 & 117–27). Plaintiffs allege that because this implied contract lacks an agreement on price, Quest is limited under contract principles to charge only a “reasonable” price, that is, a price which is more similar to the negotiated rates paid by third-party public or private insurers. (Id. ¶¶ 377–81). Also under their contract theory, Plaintiffs allege in the alternative that their relationship with Quest is governed by a contract implied-in-law, and Quest has been unjustly enriched by overbilling Plaintiffs. (Id. ¶¶ 438 & 443). Relying on both theories, Plaintiffs further allege a

2 These claims are styled as Count I: Declaratory Judgment Based on Principles of Implied Contract and Count II: Breach of Implied Contract or Unjust Enrichment. claim for declaratory judgment that Quest’s chargemaster prices are unreasonable and ask the Court to establish the reasonable price for Quest’s services and award restitution or disgorgement for the price differential. (Id. ¶¶ 429–32 & 442–43). Plaintiffs’ second theory asserts violations of state consumer protection statutes. Under

this theory, Plaintiffs allege that Quest has engaged in an unconscionable, unfair commercial practice; a deception, suppression, or omission; and/or fraud by billing Plaintiffs based on the chargemaster prices and then harassing Plaintiffs to collect the debt accrued for the billed laboratory services. (Id. ¶¶ 447–48, 455–56, 464–65, 472, 478–79, 485–86, 492–94, 501–02, 509– 10, 515–16, 522–23 & 532–33). Plaintiffs further allege they paid the rate charged by Quest “under duress,” refused to pay the chargemaster rate, or paid the bill unaware they had paid a rate which was much greater than the third-party payor rate. (Id. ¶¶ 450, 458, 467, 474, 481, 488, 496, 504, 512, 518, 526 & 535). Based on these practices, Plaintiffs allege violations of consumer fraud statutes in eleven states.3 In support of these allegations, Plaintiffs provide examples of the differences between the

chargemaster prices billed to Plaintiffs for uncovered laboratory testing and the rates paid by third- party public and private insurers. Plaintiffs further allege that the chargemaster prices are “unreasonable” and do not reflect market rates or actual costs for the services provided. (Id.¶¶ 11 & 54–74). Plaintiffs propose to calculate damages for this alleged overcharging by computing the

3 Plaintiffs allege violations of the following statutes: Count III: New Jersey Consumer Fraud Act, N.J. Stat. §§ 56:8-1; Count IV: Arizona Consumer Fraud Statute, A.R.S. §§ 44-1521; Count V: California Consumers Legal Remedies Act, Cal. Civ. Code §§ 1750; Count VI: California Unfair Competition Law, Cal. Bus. & Prof. Code § 17200; Count VII: Colorado Consumer Protection Act, Colo. Rev. Stat. §§ 6-1-101; Count VIII: Florida Deceptive and Unfair Trade Practices Act, Fla. Stat. §§ 501.201; Count IX: Illinois Consumer Fraud and Deceptive Business Practices Act, 815 Ill. Comp. Stat. § 505; Count X: Maryland Consumer Protection Act, Md. Code, Com. Law §§ 13- 101; Count XI: Michigan Consumer Protection Act, Mich. Comp. Laws §§ 445.901; Count XII: Nevada Deceptive Trade Practices Act, Nev. Rev. Stat. §§ 598.0903; Count XIII: North Carolina Unfair and Deceptive Trade Practices Act, N.C. Gen. Stat. §§ 75-1; and Count XIV: Pennsylvania Unfair Trade Practices and Consumer Protection Law, Pa. Stat. Tit. 73, §§ 201-1. differences between “reasonable” rates and rates paid by members of the putative class. (Id. ¶¶ 89– 127). B. Procedural Background Plaintiffs initially filed their complaint (D.E. No. 1, Complaint) on March 8, 2017. In the

original complaint, Plaintiffs asserted claims under the consumer protection statutes of nine states and common law claims for breach of contract, unjust enrichment, and fraud. (See D.E. No. 29, Opinion Dismissing Plaintiffs’ Complaint (“Opinion”) at 3). Quest moved to dismiss (D.E. No. 11), and the Court granted the motion on March 29, 2018 with leave to replead. In the Opinion, the Court first found that Plaintiffs failed to state a claim for their state-law claims under both a “differential or high pricing” theory and a “deceptive billing” theory. (Opinion at 6–11). As to the first theory, the Court found that allegations of differential or high pricing, by themselves, did not constitute unfair or deceptive trade practices. (Id. at 6–7). The Court further found that Plaintiffs’ “deceptive billing” theory failed because the allegations of Quest’s failure to advise patients of lower third-party negotiated rates were insufficient to state a claim under the

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LESLIE v. QUEST DIAGNOSTICS, INC., Counsel Stack Legal Research, https://law.counselstack.com/opinion/leslie-v-quest-diagnostics-inc-njd-2019.