Legal Tender Services v. Bank of American Fork

2022 UT App 26, 506 P.3d 1211
CourtCourt of Appeals of Utah
DecidedFebruary 25, 2022
Docket20200310-CA
StatusPublished
Cited by3 cases

This text of 2022 UT App 26 (Legal Tender Services v. Bank of American Fork) is published on Counsel Stack Legal Research, covering Court of Appeals of Utah primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Legal Tender Services v. Bank of American Fork, 2022 UT App 26, 506 P.3d 1211 (Utah Ct. App. 2022).

Opinion

2022 UT App 26

THE UTAH COURT OF APPEALS

LEGAL TENDER SERVICES PLLC, Appellant, v. BANK OF AMERICAN FORK AND JPMORGAN CHASE BANK, Appellees.

Opinion No. 20200310-CA Filed February 25, 2022

Fourth District Court, Provo Department The Honorable Lynn W. Davis No. 190400833

Lawrence D. Hilton, Attorney for Appellant Stephen C. Tingey and Brent D. Wride, Attorneys for Appellee Bank of American Fork Douglas P. Farr and Zaven A. Sargsian, Attorneys for Appellee JPMorgan Chase Bank

JUDGE RYAN D. TENNEY authored this Opinion, in which JUDGES GREGORY K. ORME and RYAN M. HARRIS concurred.

TENNEY, Judge:

¶1 Legal Tender Services (LTS) is a vendor for an online gold seller, and LTS also provides escrow services for some of the gold seller’s sales. To facilitate these transactions, LTS’s customers made payments through an online payment portal that was owned and provided by the Bank of American Fork (BAF). After they did, LTS would send them their purchased gold.

¶2 In 2016, an internet fraudster stole a doctor’s personal financial information and used that information to purchase several hundred thousand dollars’ worth of gold from LTS. After the theft was belatedly discovered, LTS was left with the losses. Legal Tender Services v. Bank of American Fork

¶3 LTS later sued both BAF and JPMorgan Chase Bank (which was the doctor’s bank), claiming that they should have prevented the theft. Of note, LTS raised claims sounding in products liability and negligence. But the district court granted the banks’ respective motions for summary judgment and/or to dismiss the claims. Along the way, the court also sanctioned LTS’s counsel for filing an overlength motion.

¶4 LTS now appeals those decisions, but we affirm. As explained below, the district court correctly ruled that BAF’s online payment portal did not qualify as a “product” for purposes of LTS’s products liability claim. It also correctly ruled that LTS’s negligence claims against both banks failed as a matter of law. Finally, under the circumstances of this case, the district court did not abuse its discretion when it sanctioned LTS’s counsel for filing an overlength motion.

BACKGROUND1

¶5 LTS was a vendor for an online gold seller, and it also provided escrow services for that gold seller. These services included receiving money from various buyers, transferring the

1. As noted above, we are reviewing separate decisions that granted motions to dismiss and summary judgment. When reviewing a decision granting a motion to dismiss, “we view the facts pled in the complaint and all reasonable inferences from them in the light most favorable to the plaintiff.” Scott v. Universal Sales, Inc., 2015 UT 64, ¶ 4, 356 P.3d 1172 (quotation simplified). When reviewing a decision granting summary judgment, we view “the facts and all reasonable inferences drawn therefrom in the light most favorable to the nonmoving party.” JENCO LC v. Perkins Coie LLP, 2016 UT App 140, ¶ 10, 378 P.3d 131 (quotation simplified). In this case, LTS is both the plaintiff and the party that opposed the summary judgment motion at issue.

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buyers’ money to the gold seller, facilitating the shipment of the gold to the buyer on behalf of the seller, and transferring the escrow funds to the seller.

¶6 LTS opened an account with BAF and entered into an agreement (the Agreement) to use BAF’s automated clearinghouse (ACH) payment portal to receive money from the gold buyers. This portal allowed the buyers to access the ACH, which is “a nationwide network through which depository institutions send each other batches of electronic credit and debit transfers.” Far West Bank v. Robertson, 2017 UT App 213, ¶ 8 n.7, 406 P.3d 1134 (quotation simplified). In this sense, the ACH acts as a communication line for banks that helps them transfer money to one another virtually, and BAF’s payment portal acted as an entryway into that network.

The Agreement’s Terms2

¶7 The Agreement described the “Services” and “Processing Service Options” provided by BAF through its online payment portal, explaining in pertinent part that LTS “desired BAF to provide certain payment processing services.” “This Service consisted of a Customer Payment Portal . . . offered through BAF’s service provider” that “provided the tools to LTS to allow an End User to make a payment or donation to LTS via the Internet.”3

2. For readability, we’ll forgo brackets when altering the tense of the Agreement’s provisions, and for consistency in this opinion, we’ll replace its internal references to “Customer” and “Bank” with “LTS” and “BAF,” respectively.

3. As used in the Agreement, the term “End User” referred to “Customer’s customers,” which, applied here, meant LTS’s customers.

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¶8 Payments were made when an End User accessed LTS’s website and provided the End User’s credit card number or bank account information. Each transaction was then “considered to have been transmitted by LTS to the Service Provider.” Although the service provider would provide LTS with “a branded website and website link that would enable the End User to perform the web page coding necessary to” make the payments, the Agreement made clear that “[a]ll right, title[,] and interest in and to (a) any and all computer programs, . . . (b) the Service procedures[,] and (c) any and all users guides, instructions[,] and other documentation provided to, or used by, LTS in connection with the Service . . . shall be, and remain, the property of BAF.”

¶9 The Agreement further explained that it would be LTS’s “responsibility” to ensure “that the origination of ACH transactions complied with U.S. law,” as well as to “obtain authorization for each entry prior to debiting [an] End User’s account.” “With respect to each and every Entry transmitted by LTS and [an] End User, LTS represented and warranted to BAF and agreed that . . . each person shown as the End User on an Entry received by BAF from LTS had authorized the initiation of such Entry and the crediting or debiting of its account.”

¶10 Under the Agreement, LTS agreed that it had “the sole responsibility for the accuracy of the data transmitted to [the] Service Provider,” and LTS also “acknowledged and agreed that if an inconsistency between an End User’s name and account number existed, the transaction would [still] be initiated based upon the account number even if it identified a person different from the named End User.” LTS further “agreed to be responsible and liable for any loss incurred by any party” under such circumstances. LTS expressly “acknowledged that it was solely responsible for any and all returned or rejected items,” and it further “agreed to indemnify BAF . . . [for] any and all actions taken by End Users as it related to this Agreement, [and] any claim by any End User or other third party that an ACH or credit card entry was not issued by an End User or a person acting on behalf of an End User.”

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¶11 Regarding security and other safety protocols for the online payment portal, LTS agreed to be “solely responsible for providing for and maintaining the physical, electronic, procedural, administrative, and technical security of data,” and it “acknowledged and agreed that it was LTS’s responsibility to protect itself and to be vigilant against e-mail fraud, phishing, and other internet frauds and schemes.” The Agreement therefore provided that BAF would not be “responsible for any losses, injuries, or harm incurred by LTS or End Users as a result of any electronic, e-mail, or internet fraud.”

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Cite This Page — Counsel Stack

Bluebook (online)
2022 UT App 26, 506 P.3d 1211, Counsel Stack Legal Research, https://law.counselstack.com/opinion/legal-tender-services-v-bank-of-american-fork-utahctapp-2022.