Leet v. Cellco Partnership

480 F. Supp. 2d 422, 2007 U.S. Dist. LEXIS 23037, 2007 WL 927232
CourtDistrict Court, D. Massachusetts
DecidedMarch 27, 2007
DocketCivil Action 06-40096-FDS
StatusPublished
Cited by25 cases

This text of 480 F. Supp. 2d 422 (Leet v. Cellco Partnership) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Leet v. Cellco Partnership, 480 F. Supp. 2d 422, 2007 U.S. Dist. LEXIS 23037, 2007 WL 927232 (D. Mass. 2007).

Opinion

MEMORANDUM AND ORDER ON DEFENDANT’S MOTION TO DISMISS

SAYLOR, District Judge.

This is an action brought under the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq., and various state law theories. Plaintiff Gary Leet alleges that defendant Célico Partnership, d/b/a Verizon Wireless (“Verizon”), furnished inaccurate information regarding his account to credit reporting agencies and that he consequently suffered harm when he was unable to obtain financing for a planned real estate investment. The amended complaint al *425 leges what appears to be a negligence claim for “wrongfully damaging]” plaintiffs credit, as well as claims for breach of contract, violation of the federal and state credit reporting statutes, and violation of Mass. Gen. Laws ch. 93A.

Defendant has moved to dismiss for failure to state a claim upon which relief can be granted. For the reasons stated below, the motion to dismiss will be granted in part and denied in

I. Factual Background

The following facts are as alleged in the amended complaint.

A. Initiation of Cellular Phone Service

Gary Leet is a resident of Milford, Massachusetts. He is self-employed as a professional investor. Verizon is a Delaware general partnership that provides cellular phone service throughout the United States. It has its principal place of business in New Jersey.

On February 26, 1998, plaintiff contacted Verizon to inquire about its cellular phone service and to express interest in signing up, subject to a review of the contract details. Shortly thereafter, on March 1, he received a telephone from Verizon. He also received a form contract, with instructions to sign it and return it to Verizon along with two forms of identification; however, because the contract was missing an addendum entitled “price plan,” he did not do so.

Although the plan included a two-week trial provision with the right to cancel, plaintiff was concerned that he could not evaluate the plan without a fee schedule. He contacted Verizon to ask for a price plan and was told to allow two weeks for it to arrive. He did not use the telephone for two weeks while he waited to receive the pricing information.

B. Dispute over Bills for Service

On March 15, 1998, plaintiff received a bill from Verizon, dated March 10, in the amount of $32.90. On March 19, he contacted Verizon’s customer service department and spoke to a representative named “Donna.” He expressed a number of concerns to her, including the fact that he was unwilling to sign the contract or enter into a long-term agreement with Verizon until he received pricing information. Donna assured plaintiff that she would send him a price plan, that it would arrive in about two weeks, and that the two-week trial period would not commence until he received that plan. Further, she encouraged him to begin using the telephone, assuring him that he could not be held responsible for any charges as the fees had not been disclosed and he had not yet signed the contract. Based on that conversation, he began using the telephone, but chose to withhold payment until he received the price plan.

When no price information arrived, plaintiff against contacted Verizon on April 1 and spoke to a representative named Jennifer Elderkin. He explained to Elder-kin that two weeks had passed and that he still had not received the price plan. Eld-erkin apologized and indicated that she would send out the information. Based on his conversation with Elderkin and the previous assurances made by Donna, plaintiff agreed to pay the March 10 bill.

Ten days later, he received a bill in the amount of $53.04. According to plaintiff, the calls on this bill were charged at an average rate of 24 cents per minute. He still had not received the price plan.

Plaintiff received another bill on June 10, which apparently covered a two-month period. The average rate had increased from 24 cents per minute to $1.41 per *426 minute, for a total of $287.43. In response, he contacted Verizon and complained about the increased charges. He stated that he felt deceived, that he had decided not to contract with Verizon for cellular phone service, and that he was unwilling to pay the most recent bill. Verizon, however, allegedly threatened to damage his credit if he refused, and he therefore paid the bill.

Shortly thereafter, plaintiff again called Verizon and stated (1) that he had only paid the last bill out of fear induced by Verizon’s coercion; (2) that he was rejecting Verizon’s offer for cellular phone service; and (3) that he was ending the relationship and discontinuing use of the telephone. He further stated that he would not pay any outstanding bills, as he had never signed the contract and because of the verbal assurances made to him by Verizon’s customer service representatives. Despite this call, plaintiff continued to receive monthly bills. The final bill, dated November 10, 1998, showed an unpaid balance of $493.91.

C. Allegedly Forged Signature and Vehicle Registration

Plaintiff sent a letter to Verizon on October 26, 1998, demanding that it admit (1) that he never had a contractual obligation to pay for the cellular phone service; (2) that the payments he had previously made did not create a contract; and (3) that the service was provided solely at Verizon’s risk. Additionally, he demanded that all collection efforts be halted and that Verizon retract any negative statements that could adversely affect his credit rating. Finally, he requested that Verizon return the money he had previously paid for the service bills, except for the first two payments. He never received an answer to his demand letter.

That same day (October 26), plaintiff contacted Verizon and spoke with an employee named Eileen Emson. Emson informed him that Verizon had in its files a contract, which bore his signature, and a receipt for a New York registration of a Lincoln automobile, which had been sent in as a form of identification. Plaintiff indicated to Emson that he was still in possession of the original, unsigned contract, that he had never registered a car in New York, and that he had never owned or registered a Lincoln. Copies of the documents were faxed to plaintiff. According to plaintiff, the signature on the contract is a forgery.

D. Derogatory Information on Plaintiff’s Credit Report

On June 4, 2002, plaintiff learned that in February 2002 Verizon had reported his unpaid bills to credit reporting agencies as an unpaid collections account. He alleges that because of the delinquent item on his credit report — which was now listed as $504.23 — he was prevented from fulfilling a real estate investment plan that he had planned to pursue.

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Cite This Page — Counsel Stack

Bluebook (online)
480 F. Supp. 2d 422, 2007 U.S. Dist. LEXIS 23037, 2007 WL 927232, Counsel Stack Legal Research, https://law.counselstack.com/opinion/leet-v-cellco-partnership-mad-2007.