Lee v. Berkshire Hathaway Guard Insurance Company

CourtDistrict Court, W.D. Washington
DecidedNovember 22, 2021
Docket2:20-cv-01634
StatusUnknown

This text of Lee v. Berkshire Hathaway Guard Insurance Company (Lee v. Berkshire Hathaway Guard Insurance Company) is published on Counsel Stack Legal Research, covering District Court, W.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lee v. Berkshire Hathaway Guard Insurance Company, (W.D. Wash. 2021).

Opinion

1 The Honorable Barbara J. Rothstein

5 IN THE UNITED STATES DISTRICT COURT 6 FOR THE WESTERN DISTRICT OF WASHINGTON 7 AT SEATTLE

8 KIT LEE,

9 Plaintiff,

10 v. Civil Action No. 3:20-cv-1634-BJR 11

12 AMGUARD INSURANCE COMPANY ORDER GRANTING MOTION FOR PARTIAL SUMMARY JUDGMENT 13 Defendant. 14

16 I. INTRODUCTION 17 This is an insurance dispute between Plaintiff Kit Lee (“Lee”) and Defendant AmGuard 18 19 Insurance Company (“Defendant”). Lee alleges causes of action for declaratory judgment, breach 20 of contract, bad faith, and violations of the Washington Consumer Protection Act (“WCPA”) and 21 the Washington Insurance Fair Claims Act (“IFCA”). Currently before the Court is Lee’s motion 22 for partial summary judgment on the bad faith and IFCA claims. Dkt. No. 18. Defendant opposes 23 the motion. Dkt. No. 20. Having reviewed the motion and opposition thereto, the record of the 24 case, and the relevant legal authority, the Court will grant the motion. The reasoning for the 25 26 Court’s decision follows. 27 1 II. BACKGROUND 2 The following facts are undisputed unless otherwise noted. Lee owns a seven-unit 3 apartment building located in Seattle, Washington, and the monthly rental income from the 4 building is Lee’s main source of income.1 At all times relevant to this lawsuit, the building was 5 insured by a Defendant-issued insurance policy that provides coverage for physical loss or 6 7 damage to the building, lost rental income for up to 12 months, and liability coverage with a 8 defense obligation. 9 On November 7, 2019, a fire broke out in the building, causing extensive damage to five 10 of the units, stairwells, a sprinkler room, and the parking garage, and more than half of the 11 building tenants had to be relocated due to the damage.2 Lee reported the fire to Defendant on the 12 day of the incident and Defendant acknowledged the loss in a letter dated November 11, 2019. 13 This lawsuit stems from Defendant’s handling of Lee’s insurance claim related to the fire. 14 15 The insurance claim has three components—the cost of fire and water damage mitigation work, 16 the cost of reconstruction, and the lost rental income—each of which is set forth in more detail 17 below. 18 A. The Cost of Fire and Water Damage Mitigation Work 19 Defendant retained Engle Martin & Associates (“EMA”) to investigate and adjust Lee’s 20 claim under the policy. As part of its duties, EMA sent Defendant monthly reports that included 21 loss estimates, investigation results, recommendations, proposed next steps, and claim 22 23 documentation. See, e.g., Dkt. No. 19, Ex. 8. Lee contacted EMA shortly after the fire and EMA 24 25 1There is a discrepancy in the record as to how many units are in the building. Lee claims there are 26 seven, but other documents in the record indicate otherwise. See, e.g., Dkt. No. 19, Ex. 8 at 3 27 referring to a “13 unit” building; Dkt. No. 20 at 2 referring to “six apartment units”. 2 The fire was caused by a faulty dryer vent. 1 advised Lee to hire a mitigation company “to come in and clean up the mess.” Id. at Ex. 2 ¶ 3. 2 Thereafter, with Defendant’s and EMA’s approval, Lee retained Servpro, a local damage repair 3 and cleanup specialist, to perform the work. Id.; Dkt. No. 20 at 2. Servpro completed the task on 4 December 16, 2019 and sent Lee an invoice for $131,895.46. EMA included the invoice in its 5 December 30, 2019 and January 31, 2020 reports to Defendant, recommending that Defendant 6 7 pay the invoice. Dkt. No. 19, Ex. 8. Defendant did not respond to the reports. 8 ServPro emailed Defendant several times regarding the outstanding invoice, but never 9 received a response. See Dkt. No. 19, Ex. 1 at 33: 5- 34:24 (referencing correspondence sent on 10 December 10, 2019, and January 29, February 5, and February 7, 2020). On February 27, 2020, 11 ServPro wrote the following to Defendant: 12 Servpro has tried numerous times to reach you by email and by phone with no return 13 response. We’re approaching our lien date and would like to resolve the issue regarding payment for mitigation services. The insured is also eager to begin 14 reconstruction services, but this had been on hold due to lack of communication 15 from [Defendant]. Please reply with an update or contact our office.

16 Id. at 33: 8-14. Defendant did not respond. Id. at 33:20-24. On March 19, 2020, Servpro filed a 17 lien for $131,895.46, plus fees and interest against Lee’s property. 18 Finally, in April 2020, Defendant tasked one of its internal adjustors to audit ServPro’s 19 invoice, which the adjustor completed on May 11, 2020. Dkt. No. 19, Ex. 6 at 7:21-912. The 20 adjustor concluded that Defendant would pay only $72,581.17 of the $131,895.46 invoice. Dkt. 21 No. 19, Ex. 9. Lee was not notified of this decision, nor did Defendant issue a payment right 22 23 away; instead, Defendant waited over two months to issue payment. Dkt. No. 19, Ex. 1 at 52:18- 24 21. Defendant provides no explanation for the delayed payment. 25 Lee was becoming increasingly more desperate during the two-month delay. On July 22, 26 2020, he emailed Defendant’s adjustor: “I haven’t heard from you since last time we spoke. Let 27 1 me ask you this: Are you trying not to pay for my claim? Otherwise, what’s the reason for the 2 delay? … As per my previous email, rental income is my main source of income. The last few 3 months of loss really put me in financial difficulty. I was living on credit cards.” Dkt. No. 19, Ex. 4 1 68: 1-8. The adjustor never responded to this email. Id. at 68:11. 5 On August 3, 2020, Lee finally received a check for $127,256.63 from Defendant.3 Dkt. 6 7 No. 19, Ex. 11. Because this amount was insufficient to satisfy the lien, on November 12, 2020, 8 ServPro filed suit against Lee in King County Superior Court to foreclose on the lien. Lee 9 tendered the lawsuit to Defendant on November 16, 2020. Defendant acknowledged the tender 10 but failed to retain defense counsel on behalf of Lee for several months. Finally, after repeated 11 requests, Defendant retained attorney Jenna Mark to handle the lawsuit. 12 Like Lee, EMA, and ServPro before her, Ms. Mark also had a difficult time 13 communicating with Defendant, as is evidenced by the following email she wrote to Lee’s current 14 15 attorney on May 21, 2021: 16 Following up on this matter. I am desperately trying to present a meaningly defense for Kit Lee in response to this matter brought by Servpro, but to date and despite 17 what feels like dozens of phone calls and emails to [Defendant] to discuss this case, I have had absolutely zero contact with [Defendant]. [Defendant] retained my firm 18 for the defense of Mr. Lee in January and to date I have never received a single 19 email, phone call, or shred of documentation from [Defendant] on this file. I have even gone so far as to contact other team members of the adjuster, I have contacted 20 several supervisors of this adjustor – nobody has responded to me. I am doing my best to defend Mr. Lee but I genuinely cannot do so without the participation of 21 [Defendant]. [Defendant] has effectively tied my hands at this point and has not granted me authority to settle or even retain experts to defend. Please let me know 22 if there is anyone on the coverage end that can possibly help me get [Defendant] 23 involved here. I am very concerned about the status of this matter. At this point there is little to no defense to this claim without [Defendant]. 24 25

26 3 This amount included the $72,581.17 that Defendant was willing to pay for ServPro’s mitigation work as well as $110,264.51 for reconstruction expenses, less $9,589.05 for depreciation, a $1,000 27 deductible, and the $45,000 advance, all of which is explained in detail in the following section. 1 Dkt. No. 19, Ex. 12.

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Lee v. Berkshire Hathaway Guard Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lee-v-berkshire-hathaway-guard-insurance-company-wawd-2021.