Laura Yarnell v. Transamerica Life Insurance Co

447 F. App'x 664
CourtCourt of Appeals for the Sixth Circuit
DecidedAugust 17, 2011
Docket10-5367
StatusUnpublished
Cited by5 cases

This text of 447 F. App'x 664 (Laura Yarnell v. Transamerica Life Insurance Co) is published on Counsel Stack Legal Research, covering Court of Appeals for the Sixth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Laura Yarnell v. Transamerica Life Insurance Co, 447 F. App'x 664 (6th Cir. 2011).

Opinion

OPINION

PAUL D. BORMAN, District Judge.

Plaintiff-Appellant Laura Yarnell filed a complaint in Tennessee state court alleging that Defendant-Appellee Transamerica Life Insurance Company (“Transamerica”) *665 breached its contract with her when it denied her claim to her husband’s life insurance benefits. Transamerica removed the case to the United States District Court for the Eastern District of Tennessee on the basis of diversity jurisdiction. Yarnell then filed an amended complaint adding Defendants-Appellees SunTrust Securities, Inc. and SunTrust Annuities, Inc. (“SunTrust”), 1 and asserting negligence claims against both Transamerica and SunTrust. The Federal District Court construed the complaint as bringing two claims against both Defendants: (1) negligence, and (2) breach of contract. The District Court granted Transamerica’s and SunTrust’s motions to dismiss the negligence claim, dismissing all claims against SunTrust. The District Court then granted Transamerica’s motion for summary judgment, dismissing all remaining breach of contract claims against Transamerica. Yarnell has timely appealed both of these dismissals. Because we find that the District Court did not err, we AFFIRM.

I. BACKGROUND

A. The Life Insurance Policy

On January 1, 2003, Transamerica issued a policy insuring the life of S. Cameron Yarnell in the amount of $1,000,000. The beneficiary of the policy was an irrevocable trust created for the benefit of Mr. Yarnell’s children, and the owner of the policy was Mr. Yarnell’s wife, Plaintiff Laura Yarnell. Chris Ford, an insurance agent with SunTrust, assisted Mr. Yarnell with his application for the life insurance policy.

The following policy provisions are relevant to the instant appeal. The Yarnells were required to pay an annual premium on the policy, which Mr. Yarnell elected to pay in quarterly installments. If a payment was missed, Transamerica would mail a notice to Mrs. Yarnell’s last known address informing her that she had a 31-day grace period to make the overdue payment before the policy lapsed. 2 If the payment was not made and the policy lapsed, it could be reinstated if the premiums due at the time of reinstatement were paid, and if Mr. Yarnell was still considered insurable by Transamerica’s standards. The policy also provided that it was incontestable if it was “in force” for at least two years. (R. 36, Def.’s Mot. Summ. J., Ex. C, Insurance Policy at 6.) However, to keep the policy “in force,” the Yar-nells were required to pay each premium in advance. A policy lapse and subsequent reinstatement therefore caused the two-year contestable period to restart.

B. Transamerica’s Premium Administration System

During the period relevant to the instant case, Transamerica utilized the Life Insurance Policy Administration System (“LI-PAS”), a computer program that automatically tracked and generated the various notices required for policy holders. Specifically, LIPAS generated the following notices: (1) a “premium notice,” generated and mailed 30 days prior to the premium due date; (2) a “reminder notice,” generated and mailed 20 days after the premium due date if payment had not been received, *666 and (3) a “lapse notice,” generated and mailed 53 days after the premium due date if payment had not been received.

Transamerica describes the process of mailing the various notices as follows:

At all relevant times, LIPAS, which was located in Kansas City, Missouri, generated and printed all the premium, reminder and lapse notices that were to be mailed on a given day. A Transamerica employee then took the notices from LIPAS’s printing room to its on-site Office Services Department. An Office Services employee or employees then placed the printed notices into a mail sorting machine. The sorting machine folded the notices, placed them in envelopes along with self-addressed return envelopes, sealed and affixed first-class postage to the envelopes. Once this process was completed, the envelopes were taken to a “pre-sort house,” located approximately four to five blocks from the building that housed LIPAS. At the pre-sort house, the envelopes were sorted according to zip code. Thereafter, a U.S. Post Office employee or employees retrieved the envelopes from the presort house for mailing.

(R. 36, Ex. E, Cox Aff. ¶ 14.) Trans-america did not keep hard copies of any notices during the relevant period, but instead relied on Billing Reference Lists (“BRLs”) generated by LIPAS when it printed the notices.

The LIPAS system listed the Yarnells’ mailing address as 1816 Hixson Pike, Chattanooga, Tennessee 37405. Mrs. Yar-nell admits that she received mail from Transamerica at this address.

C. Policy Lapse and Reinstatement

The BRL generated on September 6, 2006, reflects that a “premium” notice regarding the October 6, 2006 premium payment was printed for Mrs. Yarnell. A second BRL generated on October 26, 2006, reflects that a “reminder” notice was printed for Mrs. Yarnell, informing her that the 31-day grace period had begun. A third BRL generated on November 28, 2006, reflects that a “lapse” notice was printed for Mrs. Yarnell’s policy. All three BRLs list the Hixson Pike address under the “Address Lines” column.

Mrs. Yarnell denies receiving “any letter or correspondence involving the lapse of this policy[.]” (R. 43, Pl.’s Opp’n Summ. J., Ex. 1, Yarnell Aff. ¶ 3.) However, she also admits that her husband was primarily responsible for all of the household bills. Although Mrs. Yarnell would occasionally open bills if she was temporarily responsible for making a payment, normally she would “just hand them all to [her husband]” to pay. (R. 36, Ex. B, Yarnell Dep. 29-30.) Mrs. Yarnell does not know what her husband did with the bills or notices from Transamerica after he paid them.

On December 11, 2006, Transamerica received a check from Mr. Yarnell for the amount of the overdue policy premium, as well as the remittance stub from the November 28, 2006 lapse notice, evidencing that the BRL process was functioning properly. However, because a lapse had occurred, the policy required Mr. Yarnell to complete a reinstatement application. In January 2007, Transamerica received a completed reinstatement application from Mr. Yarnell dated December 12, 2006. Transamerica reinstated the policy based on Mr. Yarnell’s answers in this application.

The Yarnells’ insurance agent, Chris Ford, assisted Mr. Yarnell with the reinstatement application. Ford testified as follows:

Q Then, if you would, tell me as I asked you before, what happened when Mr. Yarnell came in and you completed this reinstatement application? How did that go?
*667 A He came in, sat down. I actually-read these questions to him verbally, waited for him to respond, and then I checked the boxes based on how he answered that question, or if there was something that he needed to say, I wrote those comments down on the application.

(R. 86, Ex. A, Ford Dep. 42.)

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447 F. App'x 664, Counsel Stack Legal Research, https://law.counselstack.com/opinion/laura-yarnell-v-transamerica-life-insurance-co-ca6-2011.