Language Line Services, Inc. v. Language Services Associates, Inc.

944 F. Supp. 2d 775, 2013 WL 1891369, 2013 U.S. Dist. LEXIS 64538
CourtDistrict Court, N.D. California
DecidedMay 6, 2013
DocketNo. CV 10-02605 RS
StatusPublished
Cited by4 cases

This text of 944 F. Supp. 2d 775 (Language Line Services, Inc. v. Language Services Associates, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Language Line Services, Inc. v. Language Services Associates, Inc., 944 F. Supp. 2d 775, 2013 WL 1891369, 2013 U.S. Dist. LEXIS 64538 (N.D. Cal. 2013).

Opinion

ORDER GRANTING DEFENDANTS’ MOTION FOR PARTIAL SUMMARY JUDGMENT ON CONVERSION CLAIM, AND DENYING CROSS MOTIONS FOR SUMMARY JUDGMENT

RICHARD SEEBORG, District Judge.

I. INTRODUCTION

This is a theft of trade secrets case in which plaintiff Language Line Services, Inc. (“Language Line”) alleges that its former employees, individual defendants Patrick Curtin and William Schwartz, took confidential Language Line information to their new employer and Language Line competitor, defendant Language Services Associates (“LSA”). Three motions for summary judgment or partial summary judgment are currently pending.1 The first is defendants’ motion for partial sum[777]*777mary judgment on plaintiffs conversion claims.2 The second is LSA’s motion for summary judgment on the issues of liability, counsel fees and damages under the California Uniform Trade Secrets Act (“CUTSA”), as well as a motion to vacate or modify the injunction currently in place. The third is Language Line’s motion for partial summary judgment against LSA and the individual defendants on the issue of liability under the CUTSA for the alleged misappropriation of Language Line’s trade secrets.

II. BACKGROUND

Both Language Line and LSA compete in the business of providing a range of interpretation, translation, and multicultural solutions services to their customers. The alleged trade secrets in this case involve a product line offered by both competitors known as “Over the Phone Interpretation” or “OPI.” Customers use this service when translation is required for calls involving non-English speakers. While prices for OPI are set based on a variety of factors, including length of contract, average duration of call, whether special certifications are needed, and language mix composition, Language Line primarily depends on a per-minute fee that is unique to each customer. Business is generated by responding to customer advertisements of need, attending trade shows, working with third-party group providers, and providing sales people within the company commissions as incentives to find and develop business.

Language Line was founded in 1982 and is headquartered in Monterey, California. It generates close to $300 million per year in revenue. LSA was founded in 1991 and is headquartered in Horsham, Pennsylvania. Unlike Language Line, LSA uses independent contractors rather than full-time employees for its translation services. LSA generates about $20 million per year in revenue.

Defendant Curtin worked for Language Line from September 2007 to August 2008 as a salesman. While employed by Language Line, Curtin emailed spreadsheet data, referred to as “the Gmail list,” to his personal Gmail account. He then left the industry for about a year due to the non-compete clause in his employment contract before LSA hired him as a National Sales Manager in December 2009. Upon learning of Curtin’s new employment, Language Line reminded him in writing of his ongoing confidentiality obligations.

Defendant Schwartz worked at Language Line from May 2008 to February 2010. In January of 2010, before being hired by LSA, Schwartz sent Starla Keith, LSA’s Vice President of Sales, a “60 Day Plan” in which he discussed his strategy to bring in new business in his first two months at LSA, and the projected revenue that the business would generate. Schwartz was terminated by Language Line in February of 2010, after it learned he was exploring employment options at LSA. In March of 2010, Schwartz began work as a Strategic Sales Manager at LSA. Also in March of 2010, LSA interviewed, and later hired, David Arblaster, a Language Line senior sales person who is not a named party in this action. During that interview process, Arblaster made a presentation to several LSA senior executives on potential top accounts, identifying the names as well as financial data of select Language Line Customers.

Upon hiring each individual, LSA required him to sign a written acknowledge[778]*778ment that he was not in possession of any trade secrets or confidential information from his former employer and that he would follow LSA policies regarding disclosure of restrictive covenants or non-compete agreements. Because Schwartz came directly from a competitor, he was also required to sign an Addendum to the employment agreement stating he did not possess any property or proprietary information belonging to his former employer.

Curtin and Schwartz worked remotely for LSA from their respective homes in Buffalo, New York. In March of 2010, Cur-tin joined Schwartz in Schwartz’s home for a remotely conducted LSA employee orientation. At that time, Schwartz had not yet been provided a laptop by LSA. As a result, he used a thumb drive to save copies of the LSA training materials. The thumb drive he used contained a Language Line spreadsheet, which has become known as the “September 2009 Report.” Schwartz provided Curtin with a copy of the file.

Curtin insists he never saved the Gmail List or the September 2009 Report to his LSA computer, but did use them to create “sublists” of “quality leads” that he promised to share with his sales team. From March 2010 to May 2010, Curtin created several such sublists, which he emailed to LSA sales team members. The sublists created from the September 2009 Report showed the average rate per minute charged for various Language Line customers, but did not indicate the exact contract price each had negotiated with it. The information pertained only to OPI services for customers in the healthcare industry. The sublists created from the Gmail List were contact lists, without financial information.

On May 5, 2010, Bryan Lucas, an LSA sales representative, received a sublist from Curtin. On May 19, 2010, Lucas was terminated, after which he disclosed to LSA’s CEO Laura Schriver that he thought Curtin was circulating Language Line information. Schriver asked for a copy of the sublist so she could investigate further. On May 25, 2010, Schriver and Art Seefahrt, LSA’s COO, interviewed Curtin. At that interview, Curtin said he would discard any Language Line information immediately. The next day, Lucas emailed a second sublist to Schriver, who forwarded the email to Seefahrt.

On June 14, 2010, Language Line filed this action, claiming that LSA and/or Cur-tin and Schwartz misappropriated its trade secrets. It also filed an ex parte application for a temporary restraining order and an order to show cause regarding a preliminary injunction. On July 12, 2010, the prior presiding judge held a hearing, granted Language Line’s application for a preliminary injunction the following day, and assigned a Special Master to handle discovery matters in the case. The preliminary injunction against LSA was based on the actions of Curtin and Schwartz, which the court found to be within the scope of their employment and generally foreseeable to LSA. A motion for reconsideration was denied on September 2, 2010. Subsequently, based on conduct by Schwartz, LSA was held in contempt for violations of the preliminary injunction. LSA terminated Schwartz’s employment in 2012.

Curtin testified at his deposition that he did not know the information contained in the September 2009 Report or the Gmail list could potentially constitute “trade secrets.” Schwartz similarly testified that Language Line offered no training on its Code of Conduct and never explained to him what constituted its trade secrets.

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944 F. Supp. 2d 775, 2013 WL 1891369, 2013 U.S. Dist. LEXIS 64538, Counsel Stack Legal Research, https://law.counselstack.com/opinion/language-line-services-inc-v-language-services-associates-inc-cand-2013.