Lacy v. Kohl's Inc

CourtDistrict Court, E.D. Wisconsin
DecidedMarch 24, 2025
Docket2:23-cv-00765
StatusUnknown

This text of Lacy v. Kohl's Inc (Lacy v. Kohl's Inc) is published on Counsel Stack Legal Research, covering District Court, E.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Lacy v. Kohl's Inc, (E.D. Wis. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF WISCONSIN

JAMIE LACY,

Plaintiff, Case No. 23-cv-0765-bhl v.

KOHL’S CORPORATION,

Defendant. ______________________________________________________________________________

ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT ______________________________________________________________________________

On February 28, 2023, Plaintiff Jamie Lacy was terminated from her employment at Defendant Kohl’s Corporation for violating its leave policies. In response, Lacy filed this lawsuit, claiming that her termination violated the non-interference and retaliation provisions of the Family and Medical Leave Act (FMLA). With the benefit of discovery, Kohl’s has moved for summary judgment on all claims. Because the undisputed facts establish that Lacy violated the company’s leave policies and was subject to termination regardless of her FMLA rights, Kohl’s motion for summary judgment will be granted. FACTUAL BACKGROUND1 1. The Parties Kohl’s is a retail store operator headquartered in Wisconsin and incorporated under Wisconsin law. (ECF No. 5 ¶7.) Lacy was a Kohl’s employee from August 2015 until her termination on February 28, 2023. (ECF No. 28 ¶¶1, 91.) She began her Kohl’s employment as a Call Center Customer Service Representative but was later transferred to the Credit Bureau Dispute Team. (Id. ¶¶1, 3.) Beginning in February 2022 and continuing through her termination, Lacy was supervised by Nicole Heim. (Id. ¶4.)

1 The factual background is derived primarily from both parties’ proposed undisputed facts, (ECF Nos. 28 & 32), and supporting evidence. The Court also considered the parties’ joint UA absence chart, (ECF No. 48), which visualizes Lacy’s absences during the relevant time period and how each party believes the absence should be coded. Any other documents cited to are utilized solely to provide dates that were not in either party’s proposed undisputed facts. 2. Kohl’s FMLA Leave Policies and Procedures Kohl’s maintains an FMLA leave policy consistent with 29 U.S.C. §§ 2601–2654. (Id. ¶28.) Under the policy, employees submit FMLA leave requests to a third-party administrator, Sedgwick Claims Management Services, Inc., which is responsible for determining the employee’s eligibility for leave. (Id. ¶¶29–30.) While FMLA leave is generally taken consecutively, 29 U.S.C. § 2612(b)(1), Kohl’s policy allows approved employees to take “intermittent leave” for non- consecutive periods, (ECF No. 28 ¶¶31, 52.) As with all forms of FMLA leave, an employee seeking FMLA intermittent leave is required to request that leave through Sedgwick, which determines the employee’s eligibility based on documentation provided by the employee. (Id. ¶¶33–34, 36–37.) An employee’s FMLA leave request is considered “pending” during the period in which Sedgwick is evaluating the request. (Id. ¶36.) When a leave request is pending, and after the request is approved, Kohl’s employees wishing to utilize their FMLA intermittent leave are required to follow a two-step process. (Id. ¶¶31, 37, 39.) First, the employee must submit the leave request to Sedgwick, which reviews the submission and then notifies both the employee and Kohl’s of its decision on whether the leave is protected. (Id. ¶¶30–31, 33–37.) Second, the employee must also log and appropriately code the absence as FMLA intermittent leave in Kohl’s online attendance system, Verint. (Id. ¶¶16, 24.) As to the first step, Kohl’s policy requires an employee to submit an FMLA intermittent leave request to Sedgwick on the day the employee is absent. (Id. ¶31.) Failure to report an absence to Sedgwick timely may result in Sedgwick denying the absence FMLA protection. (Id.) Only Sedgwick has the authority to overturn its decision to deny an absence FMLA protection. (Id.) Kohl’s policy is less strict with respect to the second step. If an employee is unable to enter the absence into Verint immediately, Kohl’s permits the employee’s supervisor to enter the absence for the employee. (Id. ¶44.) Supervisors have no role, however, in reporting the FMLA leave absence to Sedgwick. (Id. ¶46.) When Sedgwick approves a request for FMLA intermittent leave, it will specify an approved time period for the leave (i.e., from January 1, 2022 through September 1, 2022). (Id. ¶52.) Once that period expires, the employee can no longer take FMLA intermittent leave. (Id. ¶¶53–56.) Typically, however, before the approved period expires, Sedgwick will notify the employee and ask whether he or she wishes to extend or obtain authorization for a new period of FMLA intermittent leave. (Id. ¶53.) If the employee wishes to have a further period of leave, the employee must reapply, and the approval process begins again. (Id.) Kohl’s also offers its Credit Division employees 120 hours of unplanned absences (UAs) over the course of a year. (Id. ¶¶10, 13–14.) Employees are permitted to take 60 UA hours in the six-month period between April 1 and September 30 and another 60 hours in the six months between October 1 and March 31. (Id. ¶14.) Employees can use UAs for any absences that are “not scheduled or approved in advance” and for which the employee “do[es] not have any leave available to cover the time away from a scheduled shift.” (Id. ¶11.) Employees thus use UAs for unforeseen events and circumstances that prevent the employee from reporting to work. (Id. ¶13.) As with FMLA leave, employees are required to report and appropriately code their UAs in Verint. (Id. ¶16.) If an employee fails to report an absence, Kohl’s automatically codes the absence as an UA, regardless of the unreported reason. (Id. ¶18.) If an employee exceeds his or her allotted UA hours during a particular six-month period, the employee’s UA balance turns “negative.” (Id. ¶19.) Under Kohl’s policy, an employee with a negative UA balance is considered to have voluntarily resigned from his or her position and is terminated. (Id. ¶¶20–21.) If an employee receives approved personal leave, it will reduce the employee’s UA balance but will not cause the UA balance to go negative. (ECF No. 32 ¶31.) Because FMLA leave is protected, an employee’s FMLA leave does not count against or reduce the employee’s UA balance. (ECF No. 48.) Kohl’s uses an email system to notify employees of their UA balances. After an employee utilizes UA hours, an email is automatically sent to the employee updating the employee on his or her UA balance. (ECF No. 28 ¶23.) Because the employee is the one who codes the absence, the accuracy of the balance in the email depends on the accuracy of the employee’s own reporting. (Id. ¶24.) Thus, if an employee incorrectly codes an absence as FMLA leave instead of UA, the email with the employee’s remaining UA balance will not be reduced, because FMLA does not count against the employee’s UA balance. (Id.) And the resulting UA balance reported in the email received by the employee will be inaccurate, because the employee has incorrectly coded the leave. (Id.) As a general practice, Kohl’s takes its employees’ coding of their absences in Verint at their word. (Id. ¶45.) Kohl’s supervisors will, however, periodically perform audits of employees’ reporting in Verint to ensure that any absences coded as FMLA leave in Verint match Sedgwick’s records. (Id. ¶47.) In the event of a discrepancy, the supervisor will contact both the employee and Sedgwick to try to resolve the inconsistency. (Id. ¶48.) Depending on what the supervisor finds, the supervisor may correct the coding in Verint, but Kohl’s supervisors cannot change Sedgwick’s reporting. (Id.) 3.

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Lacy v. Kohl's Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/lacy-v-kohls-inc-wied-2025.