Kristina Hernandez and Julie Varon v. Event Tickets Center, Inc. and TicketNetwork, Inc.

District Court, E.D. California·Decided October 30, 2025·No. 2:24-cv-01983·Unknown

Opinion

KRISTINA HERNANDEZ and JULIE No. 2:24-cv-1983 DAD AC VARON, Plaintiffs, ORDER GRANTING DEFENDANTS’ v. MOTION TO STAY DISCOVERY EVENT TICKETS CENTER, INC., and Defendants. Before the court is a motion by defendants Event Tickets Center, Inc. (“ETC”) and TicketNetwork, Inc. (“TN”) to stay discovery pending the district judge’s decision on their separate motions to compel arbitration (ECF Nos. 51, 52). ECF No. 62. The parties have filed the required joint statement. ECF No. 64. For the reasons below, the court grants the motion. A. Operative Complaint Defendant ETC is a platform for the purchase of resale tickets to various national and local events. ECF No. 45 at ¶ 3. Defendant TN operates the widget used on ETC’s website to display ticket availability, prices, and fees. Id. at ¶ 4. The operative Second Amended Complaint alleges that until March 2024, defendants engaged in “drip pricing”, a practice in which only a portion of the total price is displayed through part of the selection and checkout process. Id. at ¶¶ 1, 26. The Federal Trade Commission has condemned this practice because it manipulates consumers into paying the fees by initially hiding them, hindering consumers’ ability to compare prices until after they have spent significant time finalizing the order. Id. at ¶¶ 1, 19. Drip pricing is one of many “dark patterns” that tricks consumers into making decisions that they would not make in a transparent and competitive environment. Id. at ¶¶ 17-18. In ETC’s case, a consumer would first click on a particular event on the homepage, which would lead to a map of the venue with seats at various prices. Id. at ¶¶ 27-29. Upon selecting a seat, a confirmation pop-up would show the same price as before, multiplied by the number of tickets purchased. Id. at ¶ 30. The consumer would then enter their email address and their billing information on the following screens, during both of which the price shown on a right- hand sidebar matched the price previously listed. Id. at ¶¶ 31-32. On the final screen, consumers would input information about their method of payment, like a credit card number and security code, and choose whether to add ticket insurance. Id. at ¶ 33. Only on this final screen, below where the customer declines the offer of ticket insurance but above the blue “Place Order” button, does a line of grey text show a higher price than any prior screen. Id. at ¶ 34. If paying with a credit card, for example, the text will say the card will be charged this higher price “which includes ticket, service, and delivery fees.” Id. At no point does the website distinguish which of these fees account for how much of the increased price. Id. at ¶ 37. Plaintiffs allege that the inconspicuous placement of this single warning prevents most consumers from realizing they are paying more than the price originally advertised. Id. at ¶ 35. Plaintiff Hernandez, for example, paid $307.40 in April 2022 for a ticket defendants had initially asserted cost $206. Id. at ¶¶ 38-39. Similarly, plaintiff Varon bought two tickets for a total of $197.15 despite the $144 price advertised until just before she placed the order. Id. at ¶¶ 42, 44. Plaintiffs seek to represent a class of all California customers who purchased a ticket on ETC’s website before March 1, 2024, and unwittingly paid fees due to defendants’ drip pricing practices. Id. at ¶¶ 47-53. The Second Amended Complaint alleges a violation of California’s False Advertising Law, Bus. & Prof. Code §§ 17500 et. seq.; a violation of California’s Consumer Legal Remedies Act; a violation of California’s Unfair Competition Law; and a breach of quasi-contract. Id. at 15-20. On behalf of the proposed class, plaintiffs seek compensatory and statutory damages, restitution, rescission, disgorgement and other equitable relief, pre-judgment interest, post-judgment interest, an injunction prohibiting such drip pricing, and attorney’s fees and costs. Id. at 20. B. Procedural History Plaintiffs commenced this action on July 19, 2024, and filed a First Amended Complaint on April 9, 2025. ECF Nos. 1, 36. ETC first moved to compel arbitration on April 23, 2025. ECF No. 37. Plaintiff filed the Second Amended Complaint (“SAC”) on June 5, 2025, ECF No. 45, and the next day the district judge denied the motion to compel as moot, ECF No. 46. On July 11, 2025, defendants separately moved to compel arbitration of all claims in the SAC. ECF Nos. 51, 52. These motions are now fully briefed and submitted for decision by the district judge. ECF Nos. 53, 55 (opposition briefs), 56, 57 (reply briefs), 61 (supplemental authority). Following submission of the arbitration motions, defendants jointly filed this motion to stay discovery pending a ruling on the motions to compel arbitration. ECF No. 62. A district court exercises “wide discretion in controlling discovery.” Little v. City of Seattle, 863 F.2d 681, 685 (9th Cir. 1988). It has similarly broad discretion to stay proceedings as an incident to its power to control its docket. See Clinton v. Jones, 520 U.S. 681, 706 (1997); see also Lockyer v. Mirant Corp., 398 F.3d 1098, 1109 (9th Cir. 2005) (power to stay proceedings is incidental to court’s inherent power to control cases with economy for itself, counsel, and litigants). The ordinary course of litigation is for discovery to proceed in the face of a pending dispositive motion. Courts disfavor blanket stays of discovery because “delaying or prolonging discovery can create unnecessary litigation expenses and case management problems.” Salazar v. Honest Tea, Inc., No. 2:13-cv-02318 KJM EFB, 2015 WL 6537813, at *1, 2015 U.S. Dist. LEXIS 146357 at *4 (E.D. Cal. 2015) (citation omitted). However, a stay of discovery pending resolution of a potentially dispositive motion may further the goal of efficiency for the courts and the litigants. See, e.g., Little, 863 F.2d at 685. Courts in the Ninth Circuit rely heavily on two factors to determine if delaying discovery is appropriate: (1) whether the pending motion is potentially dispositive of the case, or at least would render unnecessary the discovery at issue; and (2) whether the pending motion can be decided absent additional discovery. Salazar, 2015 WL 6537813, at *1, 2015 U.S. Dist. LEXIS 146357 at *4. The first prong is not satisfied if disposition of the motion would likely involve leave to amend. See, e.g., Mlejnecky v. Olympus Imaging Am., Inc., Case No. 2:10–cv–02630 JAM KJN, 2011 WL 489743 at *9, 2011 U.S. Dist. LEXIS 16128 at *32 (E.D. Cal. Feb. 7, 2011) (finding a pending motion to dismiss not dispositive of the case where the Magistrate Judge anticipated that, even if the motion were granted, the District Judge would grant leave to amend). “In applying the two-factor test, the court deciding the motion to stay must take a ‘preliminary peek’ at the merits of the pending dispositive motion to assess whether a stay is warranted.” Yamasaki v. Zicam LLC, No. 21-cv-0259 HSG, 2021 WL 3675214 at *1, 2021 U.S. Dist. LEXIS 157156 at *4 (N.D. Cal. Aug. 19, 2021) (citation omitted). Other factors which may influence the court’s exercise of its discretion include “[t]he type of motion and whether it is a challenge as a matter of law or the sufficiency of the allegations; the nature and complexity of the action; whether counterclaims and/or cross-claims have been interposed; whether some or all of the defendants join in the request for a stay; the posture or stage of the litigation; the expected extent of the discovery in light of the number of parties and complexity of the issues in the case; and any other relevant circumstances.” Skellerup Industries Limited v. City of Los Angeles, 163 F.R.D. 598, 601 (C.D. Cal. 1995) (citation an

Free access — add to your briefcase to read the full text and ask questions with AI

Kristina Hernandez and Julie Varon v. Event Tickets Center, Inc. and TicketNetwork, Inc., (E.D. Cal. 2025).

Kristina Hernandez and Julie Varon v. Event Tickets Center, Inc. and TicketNetwork, Inc. (Kristina Hernandez and Julie Varon v. Event Tickets Center, Inc. and TicketNetwork, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Clinton v. Jones
520 U.S. 681 (Supreme Court, 1997)
Jessica Kramer v. Toyota Motor Corporation
705 F.3d 1122 (Ninth Circuit, 2013)
Lockyer v. Mirant Corp.
398 F.3d 1098 (Ninth Circuit, 2005)
Skellerup Industries Ltd. v. City of Los Angeles
163 F.R.D. 598 (C.D. California, 1995)