Kristina Hernandez and Julie Varon v. Event Tickets Center, Inc. and TicketNetwork, Inc.

CourtDistrict Court, E.D. California
DecidedOctober 30, 2025
Docket2:24-cv-01983
StatusUnknown

This text of Kristina Hernandez and Julie Varon v. Event Tickets Center, Inc. and TicketNetwork, Inc. (Kristina Hernandez and Julie Varon v. Event Tickets Center, Inc. and TicketNetwork, Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kristina Hernandez and Julie Varon v. Event Tickets Center, Inc. and TicketNetwork, Inc., (E.D. Cal. 2025).

Opinion

1 2 3 4 5 6 7 UNITED STATES DISTRICT COURT 8 FOR THE EASTERN DISTRICT OF CALIFORNIA 9 10 KRISTINA HERNANDEZ and JULIE No. 2:24-cv-1983 DAD AC VARON, 11 Plaintiffs, 12 ORDER GRANTING DEFENDANTS’ v. MOTION TO STAY DISCOVERY 13 EVENT TICKETS CENTER, INC., and 14 TICKETNETWORK, INC., 15 Defendants. 16 17 Before the court is a motion by defendants Event Tickets Center, Inc. (“ETC”) and 18 TicketNetwork, Inc. (“TN”) to stay discovery pending the district judge’s decision on their 19 separate motions to compel arbitration (ECF Nos. 51, 52). ECF No. 62. The parties have filed 20 the required joint statement. ECF No. 64. For the reasons below, the court grants the motion. 21 I. INTRODUCTION 22 A. Operative Complaint 23 Defendant ETC is a platform for the purchase of resale tickets to various national and 24 local events. ECF No. 45 at ¶ 3. Defendant TN operates the widget used on ETC’s website to 25 display ticket availability, prices, and fees. Id. at ¶ 4. The operative Second Amended Complaint 26 alleges that until March 2024, defendants engaged in “drip pricing”, a practice in which only a 27 portion of the total price is displayed through part of the selection and checkout process. Id. at ¶¶ 28 1, 26. The Federal Trade Commission has condemned this practice because it manipulates 1 consumers into paying the fees by initially hiding them, hindering consumers’ ability to compare 2 prices until after they have spent significant time finalizing the order. Id. at ¶¶ 1, 19. Drip 3 pricing is one of many “dark patterns” that tricks consumers into making decisions that they 4 would not make in a transparent and competitive environment. Id. at ¶¶ 17-18. 5 In ETC’s case, a consumer would first click on a particular event on the homepage, which 6 would lead to a map of the venue with seats at various prices. Id. at ¶¶ 27-29. Upon selecting a 7 seat, a confirmation pop-up would show the same price as before, multiplied by the number of 8 tickets purchased. Id. at ¶ 30. The consumer would then enter their email address and their 9 billing information on the following screens, during both of which the price shown on a right- 10 hand sidebar matched the price previously listed. Id. at ¶¶ 31-32. On the final screen, consumers 11 would input information about their method of payment, like a credit card number and security 12 code, and choose whether to add ticket insurance. Id. at ¶ 33. Only on this final screen, below 13 where the customer declines the offer of ticket insurance but above the blue “Place Order” button, 14 does a line of grey text show a higher price than any prior screen. Id. at ¶ 34. If paying with a 15 credit card, for example, the text will say the card will be charged this higher price “which 16 includes ticket, service, and delivery fees.” Id. At no point does the website distinguish which of 17 these fees account for how much of the increased price. Id. at ¶ 37. 18 Plaintiffs allege that the inconspicuous placement of this single warning prevents most 19 consumers from realizing they are paying more than the price originally advertised. Id. at ¶ 35. 20 Plaintiff Hernandez, for example, paid $307.40 in April 2022 for a ticket defendants had initially 21 asserted cost $206. Id. at ¶¶ 38-39. Similarly, plaintiff Varon bought two tickets for a total of 22 $197.15 despite the $144 price advertised until just before she placed the order. Id. at ¶¶ 42, 44. 23 Plaintiffs seek to represent a class of all California customers who purchased a ticket on 24 ETC’s website before March 1, 2024, and unwittingly paid fees due to defendants’ drip pricing 25 practices. Id. at ¶¶ 47-53. The Second Amended Complaint alleges a violation of California’s 26 False Advertising Law, Bus. & Prof. Code §§ 17500 et. seq.; a violation of California’s 27 Consumer Legal Remedies Act; a violation of California’s Unfair Competition Law; and a breach 28 of quasi-contract. Id. at 15-20. On behalf of the proposed class, plaintiffs seek compensatory and 1 statutory damages, restitution, rescission, disgorgement and other equitable relief, pre-judgment 2 interest, post-judgment interest, an injunction prohibiting such drip pricing, and attorney’s fees 3 and costs. Id. at 20. 4 B. Procedural History 5 Plaintiffs commenced this action on July 19, 2024, and filed a First Amended Complaint 6 on April 9, 2025. ECF Nos. 1, 36. ETC first moved to compel arbitration on April 23, 2025. 7 ECF No. 37. Plaintiff filed the Second Amended Complaint (“SAC”) on June 5, 2025, ECF No. 8 45, and the next day the district judge denied the motion to compel as moot, ECF No. 46. On 9 July 11, 2025, defendants separately moved to compel arbitration of all claims in the SAC. ECF 10 Nos. 51, 52. These motions are now fully briefed and submitted for decision by the district judge. 11 ECF Nos. 53, 55 (opposition briefs), 56, 57 (reply briefs), 61 (supplemental authority). 12 Following submission of the arbitration motions, defendants jointly filed this motion to 13 stay discovery pending a ruling on the motions to compel arbitration. ECF No. 62. 14 II. LEGAL STANDARDS 15 A district court exercises “wide discretion in controlling discovery.” Little v. City of 16 Seattle, 863 F.2d 681, 685 (9th Cir. 1988). It has similarly broad discretion to stay proceedings as 17 an incident to its power to control its docket. See Clinton v. Jones, 520 U.S. 681, 706 (1997); see 18 also Lockyer v. Mirant Corp., 398 F.3d 1098, 1109 (9th Cir. 2005) (power to stay proceedings is 19 incidental to court’s inherent power to control cases with economy for itself, counsel, and 20 litigants). The ordinary course of litigation is for discovery to proceed in the face of a pending 21 dispositive motion. Courts disfavor blanket stays of discovery because “delaying or prolonging 22 discovery can create unnecessary litigation expenses and case management problems.” Salazar v. 23 Honest Tea, Inc., No. 2:13-cv-02318 KJM EFB, 2015 WL 6537813, at *1, 2015 U.S. Dist. 24 LEXIS 146357 at *4 (E.D. Cal. 2015) (citation omitted). However, a stay of discovery pending 25 resolution of a potentially dispositive motion may further the goal of efficiency for the courts and 26 the litigants. See, e.g., Little, 863 F.2d at 685. 27 Courts in the Ninth Circuit rely heavily on two factors to determine if delaying discovery 28 is appropriate: (1) whether the pending motion is potentially dispositive of the case, or at least 1 would render unnecessary the discovery at issue; and (2) whether the pending motion can be 2 decided absent additional discovery. Salazar, 2015 WL 6537813, at *1, 2015 U.S. Dist. LEXIS 3 146357 at *4. The first prong is not satisfied if disposition of the motion would likely involve 4 leave to amend. See, e.g., Mlejnecky v. Olympus Imaging Am., Inc., Case No. 2:10–cv–02630 5 JAM KJN, 2011 WL 489743 at *9, 2011 U.S. Dist. LEXIS 16128 at *32 (E.D. Cal. Feb. 7, 2011) 6 (finding a pending motion to dismiss not dispositive of the case where the Magistrate Judge 7 anticipated that, even if the motion were granted, the District Judge would grant leave to amend). 8 “In applying the two-factor test, the court deciding the motion to stay must take a ‘preliminary 9 peek’ at the merits of the pending dispositive motion to assess whether a stay is warranted.” 10 Yamasaki v. Zicam LLC, No. 21-cv-0259 HSG, 2021 WL 3675214 at *1, 2021 U.S. Dist. LEXIS 11 157156 at *4 (N.D. Cal. Aug. 19, 2021) (citation omitted).

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Related

Clinton v. Jones
520 U.S. 681 (Supreme Court, 1997)
Jessica Kramer v. Toyota Motor Corporation
705 F.3d 1122 (Ninth Circuit, 2013)
Lockyer v. Mirant Corp.
398 F.3d 1098 (Ninth Circuit, 2005)
Skellerup Industries Ltd. v. City of Los Angeles
163 F.R.D. 598 (C.D. California, 1995)

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Bluebook (online)
Kristina Hernandez and Julie Varon v. Event Tickets Center, Inc. and TicketNetwork, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/kristina-hernandez-and-julie-varon-v-event-tickets-center-inc-and-caed-2025.