Kreiner v. Dolgencorp, Inc.

841 F. Supp. 2d 897, 2012 WL 265760, 2012 U.S. Dist. LEXIS 10553
CourtDistrict Court, D. Maryland
DecidedJanuary 30, 2012
DocketCivil No. JFM-10-1062
StatusPublished
Cited by4 cases

This text of 841 F. Supp. 2d 897 (Kreiner v. Dolgencorp, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Maryland primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kreiner v. Dolgencorp, Inc., 841 F. Supp. 2d 897, 2012 WL 265760, 2012 U.S. Dist. LEXIS 10553 (D. Md. 2012).

Opinion

MEMORANDUM

J. FREDERICK MOTZ, District Judge.

Plaintiff, Michael Kreiner (“Kreiner”), brings this action against defendant, Dolgencorp, Inc.1 (“Dolgencorp” or “Dollar General”), claiming a violation of the Fair Labor Standards Act (“FLSA”), 29 U.S.C. § 207(a)(1) for failure to pay overtime compensation for hours worked in excess of forty hours a week. Dolgencorp avers that Kreiner is not entitled to overtime because he worked in a “bona fide executive, administrative, or professional capaei[900]*900ty,” thereby exempting Dolgencorp from the responsibility to pay Kreiner overtime. Now pending before the court are Dolgencorp’s motion for summary judgment and motion to strike evidence offered in opposition to the motion for summary judgment. The issues have been fully briefed, and no oral argument is necessary. See Local Rule 105.6. For the reasons that follow, Dolgencorp’s motion for summary judgment is granted. Because I am granting the motion for summary judgment, I will deny Dolgencorp’s motion to strike as moot.

Background

Defendant Dolgencorp, Inc. (“Dolgencorp” or “Dollar General”) is a retail store chain. (Def.’s Mot. Summ. J. at 2, ECF No. 26-1.) Dollar General’s corporate structure has several levels of management: corporate headquarters, regional managers, district or area managers,2 and store managers. (Def.’s Mot. Summ. J., Ex. 1, Kreiner Dep. at 56-57, ECF No. 26-3 (“Kreiner Dep.”).) The district managers (“DMs”) oversee several3 stores at a time, keeping in touch with store managers through monthly visits and weekly voicemails sent to all store managers in the district. (Id. at 178, 183). Store managers supervise assistant store manager(s), a lead store clerk, and a group of other store clerks. (Def.’s Mot. Summ. J. at 2.)

Kreiner was employed as the store manager in a Baltimore, Maryland Dollar General store from November 2002 to December 2003. (Kreiner Dep. at 18.) Before starting as a store manager, Kreiner spent two weeks in a training store, shadowing an existing store manager to learn his new job. (Id. at 36-37.) After working as a store manager for some time, Kreiner underwent training for an additional week, this time in a classroom at a training center with other store managers. (Id. at 98-99.) The store managers learned the “seven habits” of Dollar General, including ordering, receiving, stocking, presentation, selling, staffing, and support. (Id. at 217.)

When he was first hired, Kreiner made approximately $769 a week, or $40,000 per year, about twice as much as the assistant managers in his store. (Id. at 177.) He later received a raise, earning $792 per week, or $41,200 per .year. (Id. at 59.) Kreiner’s understanding was that he would be paid on a salary basis, would be eligible for bonuses based on store profitability, and would work approximately 48 hours a week. (Id. at 59, 74.) Instead, Kreiner worked approximately 60-62 hours per week at first (id. at 64), then worked as many as 80-82 hours a week from February 2003 to October 2003 because his store was short-staffed. (Id. at 66, 72.) On average, Kreiner worked approximately 70-75 hours a week over the course of his tenure at Dollar General. (Id. at 72-73.) [901]*901According to Kreiner, 75-80% of his time was spent performing non-managerial work, including working the cash register, stocking shelves, unloading trucks, cleaning the floors, windows, and restrooms, and taking out the trash. (Id. at 344-45.) In addition to these manual labor duties, Kreiner testified that his most important duty was managing his store. (Id. at 346.)

When Kreiner took over management of the store, it was in a state of disarray because, as Kreiner described it, the store was being “operated but not managed.” (Id. at 296-97.) The particular store he inherited was larger than any other store in the district, and, as a result, it housed overstock inventory, some of which was seven to eight years old. (Id. at 90.) One of Kreiner’s first tasks was to organize this extra merchandise and get it into inventory, which he was able to do within four months. (Id. at 143.)

To ensure some degree of uniformity across stores, Dollar General provides a Standard Operating Procedures manual ("SOP"), which instructs managers on the proper response to various situations, including handling angry customers, answering the telephone, dealing with weather emergencies, and cleaning the floor. (Pl.’s Opp’n Def.’s Mot. Summ. J. at 15, ECF No. 36.) In addition, Dollar General provides a planogram, which identifies where to place most of the merchandise. (Id.) As store manager, Kreiner had discretion as to 30% of the store layout, including determining what to display on the endcaps when merchandise either did not arrive or sold out. (Kreiner Dep. at 126, 304.) He also made decisions as to how to utilize floor space for displays to maximize merchandise sales, even when that went against the suggestions in the SOP. (Id. at 305.) To ensure that the store was fully stocked with the specific merchandise his customers wanted, Kreiner monitored business trends and ordered the products his customers purchased most. (Id. at 84-88, 223.) Kreiner testified that it was important that he make decisions about what products his customers preferred because otherwise he was essentially "sending [his] customers three doors down to Family Dollar." (Id. at 87-88.) Kreiner regularly made inventory decisions that departed from the recommended ordering formula because he wanted to "keep [his] customers happy." (Id. at 88.) Even once Dollar General moved to an automatic stock replenishment system known as Basic Stock Replenishment ("BSR"), Kreiner continued to make discretionary adjustments. (Id. at 94-96.) The automated system often failed to account for various changes in inventory, so Kreiner managed the inventory to ensure the shelves were stocked with the appropriate items. (Id. at 96.)

In addition to ordering and displaying merchandise, Kreiner instituted policies to decrease theft or “shrink.” (Id. at 306-OS.) He trained employees to do bag checks of all customers, to alert him to suspicious activity, and to use walkie-talkies to communicate about potential shoplifters. (Id. at 201, 204-05, 306.) In addition, Kreiner ensured the bookkeeping was accurate and the cashiers were kept accountable. (Id. at 225.) Finally, as store manager, Kreiner was responsible for ensuring that all merchandise was accounted for by balancing the cash registers every night. (Id.)

During his employment, Kreiner worked under one of three DMs: David Johnson, Mark Bruinix, and Jim Bartlett. (Id. at 178.) Each of the three managers visited Kreiner’s store as often as once a month for a total of twenty to thirty minutes to inspect the store’s condition. (Id. at 178-80.) In addition, Kreiner- called at least one of the DMs, Johnson, approximately [902]*902once a week to let Mm know what was going on with the store. (Id. at 181.) In return, Johnson left Kreiner and the other store managers in Johnson’s district weekly voicemail messages. (Id.

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Bluebook (online)
841 F. Supp. 2d 897, 2012 WL 265760, 2012 U.S. Dist. LEXIS 10553, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kreiner-v-dolgencorp-inc-mdd-2012.