Kollman v. Hewitt Associates, LLC

487 F.3d 139, 2007 WL 1394503
CourtCourt of Appeals for the Third Circuit
DecidedMay 14, 2007
Docket05-5018, 05-5207, 06-1558
StatusPublished
Cited by10 cases

This text of 487 F.3d 139 (Kollman v. Hewitt Associates, LLC) is published on Counsel Stack Legal Research, covering Court of Appeals for the Third Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Kollman v. Hewitt Associates, LLC, 487 F.3d 139, 2007 WL 1394503 (3d Cir. 2007).

Opinion

OPINION OF THE COURT

SLOVITER, Circuit Judge.

I.

Summary

Gerald Kollman, who was an employee of Rohm and Haas Company at the time at issue, sought to ascertain the amount of lump sum pension to which he would be entitled if he were to retire. He accessed the computer website prepared and maintained for that purpose by Hewitt Associates, LLC and received an incorrect figure. That figure, $522,043.30, had not been reduced by the amount of the Qualified Domestic Relations Order (“QDRO”) *141 that was owing to Kollman’s former wife. Kollman was notified of the correct pension amount some two months later. In the interim, he had signed the retirement papers. He concedes he is not entitled to the difference from Rohm and Haas. Instead, he makes two claims: a claim against Rohm and Haas that it violated the Employee Retirement Income Security Act of 1974 (“ERISA”) by failing to provide him with a copy of the company’s Plan and Summary Plan Description (“SPD”) within thirty days of his letter requesting certain documents, and a claim against Hewitt for professional malpractice because of the failure of the website to provide the correct pension amount. Kollman prevailed on the first claim, and Rohm and Haas appeals. Hewitt prevailed on the second claim, and Kollman cross appeals. 1

II.

Facts and Procedural Posture

Kollman was employed by Rohm and Haas as a Field Research and Development Manager in Rohm and Haas’ Agro-Fresh unit in Springhouse, Pa., and was a beneficiary of the Rohm and Haas Company Retirement Plan (the “Plan”). Rohm and Haas outsourced most of the administrative services associated with the Plan to Hewitt which undertook to perform the day-to-day Plan administration. In his second amended complaint, Kollman referred to Hewitt as the agent for Rohm and Haas.

One of Hewitt’s functions was the calculation of proper retirement benefits. Hewitt created and maintained a website that allowed Rohm and Haas employees to go on-line and access information providing them with estimates of their retirement benefits. The website is not part of the Plan, but a distinct and separate service that Hewitt provides for Rohm and Haas and Plan beneficiaries.

Rohm and Haas announced a Severance Benefit Package (“SBP”) for employees who voluntarily retired by December 31, 2002. On October 31, 2002, Kollman logged on to the website maintained by Hewitt to obtain a statement of his pension benefits calculation. Kollman was aware that a portion of his pension was earmarked for his former wife but, as noted above, the website’s calculation that he would receive a lump sum of $522,043.30 if he decided to accept the SBP failed to account for Kollman’s obligations under the QDRO. The calculation provided by the website made it seem as though the lump sum figure had already been adjusted for the QDRO.

Kollman verified the calculation on the website and by telephone, and alleges that he elected to retire on December 31, 2002 based on those representations. 2 It was not until January 6, 2003 that he was advised that he was entitled to a pension of $419,917.72, the original amount of $522,043.30 reduced by the QDRO offset of $102,125.28. The correct amount was confirmed by a Pension Benefit Statement that Kollman received on January 7, 2003. Kollman’s subsequent efforts to appeal through the internal administrative mechanism were unsuccessful 3 and he does not seek any relief here from that decision.

*142 Shortly after Kollman initiated his internal appeal, see footnote 3, his counsel sent a letter dated February 18, 2003 to Hewitt requesting that Hewitt produce the following:

1. All tape recordings of telephone calls between Kollman and Hewitt from December 1, 2002 through the present;
2. All available printouts of or electronically stored data on benefits projections for Kollman from October 1, 2002 through the present;
3. All documents of any nature which relate, reflect or refer the QDRO adjustment to Kollman’s benefits wherever such documents were generated, created or stored;
4. All pension benefits paperwork generated by Hewitt for Kollman in December of 2002 and January 2003, including any drafts thereof;
5. All internal communications and documents, including electronic mail, which relate, reflect or refer to Koll-man or his benefits which have been generated by Hewitt from December 1, 2003 4 through the present; and
6. All communications between Hewitt and Rohm & Haas which relate, refer or reflect to Kollman of his benefits.

App. at 804-05.

On March 20, 2003, Hewitt responded to Kollman’s attorney’s February 18, 2003 request for documents, stating that it performed certain administrative services for Rohm and Haas regarding their defined benefits plan, but that “Hewitt is not the Plan Administrator.” App. at 810. The letter further stated that “[wjith respect to Mr. Kollman’s request for documents, under Section 2560.503-1 of the Department of Labor Regulations on Claim Procedure, request for documentation should be addressed to the Plan Administrator.” Id. Thereupon, by letter dated April 28, 2003, Kollman’s counsel requested from the plan administrator, Rohm and Haas Benefits Administrative Committee (“BAC”), “all documents, records, and other information relevant to [Kollman’s] claim for benefits,” including the same information requested in the February 18, 2003 letter. App. at 812. However, it was not until June 26, 2003 that outside counsel for defendants produced the Plan, the updated SPD and the “administrative record” for Kollman’s claim that included the severance agreement that Kollman signed in December 2002. See Kollman v. Hewitt Assocs., No. Civ. A. 03-2944, 2005 WL 2746659, at *4 (E.D.Pa. Oct. 18, 2005).

Kollman initially filed this action against Hewitt under state law, claiming damages for negligent misrepresentation, negligence, promissory estoppel and breach of contract. The District Court, by order dated September 23, 2003, dismissed the complaint as preempted under ERISA, but gave Kollman leave to file an amended complaint raising a claim under ERISA. Kollman v. Hewitt Assocs., No. Civ. A. OS-2944, 2003 WL 22331870, at * 1 (E.D.Pa. Sept. 22, 2003). Kollman amended the complaint to state three counts. The amended complaint now included a claim, Count I, against Rohm and Haas under ERISA § 502(c)(1), 29 U.S.C. § 1132(c)(1), that quoted from federal regulations relating to ERISA claims procedure; Count II *143 asserted a state law claim against Hewitt for professional malpractice; Count III asserted an ERISA equitable estoppel claim against Hewitt.

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487 F.3d 139, 2007 WL 1394503, Counsel Stack Legal Research, https://law.counselstack.com/opinion/kollman-v-hewitt-associates-llc-ca3-2007.