Ko v. Maxim Healthcare Services, Inc.

CourtCalifornia Court of Appeal
DecidedJanuary 14, 2021
DocketB293672M
StatusPublished

This text of Ko v. Maxim Healthcare Services, Inc. (Ko v. Maxim Healthcare Services, Inc.) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ko v. Maxim Healthcare Services, Inc., (Cal. Ct. App. 2021).

Opinion

Filed 1/14/21 (unmodified opn. attached) CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION SEVEN

DYANA KO et al., B293672

Plaintiffs and Appellants, (Los Angeles County Super. Ct. No. BC665656) v.

MAXIM HEALTHCARE ORDER MODIFYING SERVICES, INC., et al., OPINION

Defendants and NO CHANGE IN Respondents. APPELLATE JUDGMENT

THE COURT: The above-entitled opinion filed on December 23, 2020 is modified as follows:

On page 23, in footnote 12, delete the last sentence containing the quote from the Restatement and replace it with the following:

As the 2012 Restatement Third of Torts observed, “Beyond the question of what aspects of an accident must be perceived, [the Restatement] leaves for future development whether the events must be perceived while the plaintiff is physically present or whether contemporaneous transmission by some medium is sufficiently equivalent to physical presence. Continuing developments in communication technology will no doubt affect the determination.” (Rest.3d Torts (2012) § 48, comment e.)

There is no change in the appellate judgment.

* PERLUSS, P. J. FEUER, J. RICHARDSON, J.**

** Judge of the Los Angeles Superior Court, assigned by the Chief Justice pursuant to article VI, section 6 of the California Constitution.

2 Filed 12/23/20 (unmodified opinion) CERTIFIED FOR PUBLICATION

Plaintiffs and Appellants, (Los Angeles County Super. Ct. No. BC665656) v.

MAXIM HEALTHCARE SERVICES, INC., et al.,

Defendants and Respondents.

APPEAL from a judgment of the Superior Court of Los Angeles County, Robert B. Broadbelt III, Judge. Reversed and remanded with directions. Law Offices of Steven P. Chang, Steven P. Chang, Gene H. Shioda and Heidi M. Cheng for Plaintiffs and Appellants. Lewis Brisbois Bisgaard & Smith, Jeffrey A. Miller, Wendy S. Dowse, Matthew S. Pascale, and Vijay J. Patèl for Defendant and Respondent Maxim Healthcare Services, Inc. Beach Cowdrey Jenkins, Sean D. Cowdrey and Darryl C. Hottinger for Defendant and Respondent Thelma Manalastas. Dyana and Christopher Ko1 appeal from a judgment of dismissal entered after the trial court sustained without leave to amend the demurrers filed by defendants Maxim Healthcare Services, Inc. (Maxim), and Thelma Manalastas to the Kos’ third amended complaint. The Kos brought claims for negligence and negligent infliction of emotional distress (NIED) alleging Manalastas, a vocational nurse employed by Maxim who worked as an in-home caregiver for the Kos’ disabled son Landon, abused Landon while the Kos were out of the house. The Kos allege they witnessed Manalastas abuse Landon in real time as they watched the livestream of video and audio on Dyana’s smartphone from a “nanny cam” in the home.2 The trial court ruled the Kos could not state a cause of action for NIED because they were not physically present when Landon was abused, and thus they could not satisfy the requirement established by the Supreme Court in Thing v. La Chusa (1989) 48 Cal.3d 644, 668 (Thing) that to recover on an NIED claim, a bystander plaintiff must be “present at the scene of the injury-producing event at the time it occurs and . . . then aware that it is causing injury to the victim.” On appeal the Kos contend their “virtual presence” during Landon’s abuse through a real-time audiovisual connection satisfies the requirement in Thing of contemporaneous presence.

1 We refer to Dyana and Christopher Ko together as the Kos and to Dyana by her first name to avoid confusion. We refer to the Kos’ son Landon Ko as Landon. 2 A “livestream” refers to “a broadcast of a live event streamed over the Internet.” (Merriam-Webster’s Online Dict. (2020) [as of Dec. 22, 2020], archived at .)

2 We agree. In the three decades since the Supreme Court decided Thing, technology for virtual presence has developed dramatically, such that it is now common for families to experience events as they unfold through the livestreaming of video and audio. Recognition of an NIED claim where a person uses modern technology to contemporaneously perceive an event causing injury to a close family member is consistent with the Supreme Court’s requirements for NIED liability and the court’s desire to establish a bright-line test for bystander recovery. We reverse the judgment of dismissal and remand for further proceedings.3

3 We affirm the trial court’s order sustaining Manalastas’s demurrer to the Kos’ third cause of action for negligence. The Kos have not presented any argument in their opening brief for reversal and have therefore forfeited the issue. (People v. Bryant, Smith and Wheeler (2014) 60 Cal.4th 335, 363 [“If a party’s briefs do not provide legal argument and citation to authority on each point raised, ‘“the court may treat it as waived, and pass it without consideration.”’”]; Aptos Council v. County of Santa Cruz (2017) 10 Cal.App.5th 266, 296, fn. 7 [“Issues not raised in the appellant’s opening brief are deemed waived or abandoned.”].) Further, in their reply brief the Kos clarify that they appealed only with respect to whether under the Supreme Court’s holding in Thing they can recover for emotional distress damages.

3 FACTUAL AND PROCEDURAL BACKGROUND

A. The Incident In April 2017 Landon was two years old and had a genetic disorder called Rubinstein-Taybi Syndrome.4 Landon suffered from a number of health problems associated with the disorder, including blindness in one eye, an inability to walk, difficulty hearing, severe developmental delays, and the need for a feeding tube. Landon required constant care and supervision. The Kos, both of whom worked, had two other children, and they hired Maxim to provide in-home caretaking services for Landon for when they were at work or otherwise unavailable. Manalastas was a California licensed vocational nurse employed by Maxim who was one of the caregivers Maxim provided to the Kos. Manalastas was a caregiver for Landon for more than a year prior to the incident. The Kos alleged on information and belief that Manalastas had a criminal record and Maxim failed to perform an adequate background check on her. On April 22, 2017 the Kos took their two older children to a youth basketball tournament. During the tournament Dyana “opened a phone application that allows her to live-stream video and audio from her home that is being shot in real time on a ‘nanny cam.’” Thereafter, the Kos “watched and heard in shock and horror, while the incident was happening in real time, as . . . Manalastas physically assaulted Landon by acts including hitting, slapping, pinching and shaking Landon in a violent manner.” The Kos called 911 to report the abuse, and police

4 The facts are taken from the operative third amended complaint.

4 officers were dispatched to the Kos’ residence. The Kos drove home and showed the police officers video of Manalastas abusing Landon, leading to Manalastas’s arrest. Dyana reported the abuse to Maxim, which reassigned Manalastas but did not terminate her. The Kos allege on information and belief that Manalastas’s abuse caused Landon to have one of his eyes surgically removed and other physical injuries. Landon passed away on April 24, 2018, during the pendency of this action.

B. Procedural History The Kos filed this action on June 21, 2017 alleging on behalf of Landon claims for battery, assault, and negligence, and a claim for NIED on behalf of the Kos.

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Ko v. Maxim Healthcare Services, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/ko-v-maxim-healthcare-services-inc-calctapp-2021.